Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Great views
Nice location
Cons:
High parking fees
Unexpected charges
Cleanliness issues

Categories

Cleanliness
6.83
The towel is not cleaned; one review indicates issues with cleanliness.
Service
9.3
Positive mentions of helpful staff and good service experiences.
Location
8.84
Convenient location close to attractions, though some mention of noise from the nearby airport.
Room Quality
8.29
Great room and view, but issues with plumbing were noted.
Amenities
8.32
Amenities available, but complaints about extra charges for services.
Value for Money
6.78
Multiple reviews mention unexpected charges and value concerns.
Food and Beverage
7.33
Breakfast had limitations on costs that were not communicated clearly.
Overall Experience
8.3
Overall a pleasant stay despite some negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 09:55

Property Description

Luxurious Amenities and Services

This eco-friendly hotel offers a free 24-hour transfer service to San Diego International Airport and features 5 restaurants, 3 outdoor heated pools, and an on-site spa. All rooms include flat-screen HDTVs, a work desk, and a private patio or balcony.

Dining Options and Culinary Delights

Guests can indulge in a variety of dining options at Sheraton San Diego Hotel & Marina. From artisanal signature flatbreads and 90-point wines at Harbor and Vine to poolside drinks at Shoreline, there is something to satisfy every palate.

Prime Location and Nearby Attractions

Conveniently located near San Diego's top attractions, including the Gaslamp Quarter, Little Italy, Balboa Park, and the San Diego Zoo, this hotel provides easy access to the best of the city. Don't miss out on exploring the vibrant surroundings during your stay at Sheraton San Diego Hotel & Marina.

Book your stay now and experience the luxury and convenience firsthand.

Important information:

Please note: Only dogs 40 lbs or less are allowed and must be registered at reception upon arrival. An additional cleaning fee may be charged. Dogs cannot be left in the guest room unattended.

Guests will be charged a Daily Resort fee plus tax. This fee includes:
- High-speed Internet access in guest rooms and lobby areas
- Free local and long distance phone calls
- Daily 1-hour access to tennis facilities
- Daily 1-hour bicycle or non-motorized water sports hire, including kayaks, paddle boards & pedal boatsGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SAN

Location

Property Accessibility

Total Disability Score: 92
Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type: Electric
  • Entrance Door Width: 140
  • Entrance Leveled: Yes
  • Distance From The Elevator To The Accessible Room: 13
  • Room Max Guests Number: 4
  • Pet Friendly: Yes_impaired
Reception And Restaurant
  • Reception Hearing Accessible: Yes
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: Yes
  • Elevator Visual Signs: Yes
  • Lifts Accessible: Yes
Show all accessibility features

Guest Reviews

8
Based on 2404 reviews
Cleanliness: 6.83
Service: 9.3
Location: 8.84
Room Quality: 8.29
Amenities: 8.32
Value for Money: 6.78
Food and Beverage: 7.33
Overall Experience: 8.3
R
Ronaldo • family_with_children • ae
8
A localizai é ótima
Pros:

Localização

Cons:

Pediram se queríamos serviço de quarto falei q sim mas não teve .

2026-10-14 • via Nuitee
T
Tschopp • solo_traveller • ch
7
2026-10-13 • via Nuitee
J
John • couple • us
8
Pros:

The grounds, the food options.

Cons:

Staff wasn’t too friendly or attentive. Long wait times for drinks, check-in. Never answered the phone when we called from the room

2026-10-12 • via Nuitee
J
Jessie • solo_traveller • us
9
2026-10-12 • via Nuitee
L
Luka • extended_group • me
10
2026-10-12 • via Nuitee
C
Christopher • solo_traveller • gb
10
2026-10-12 • via Nuitee
T
Tracy • couple • us
10
Awesome resort…
Pros:

Amenities, location, walking trail, restaurants, scenic views and offered activities.

Cons:

Self Parking fee of $55 a day and no mention of public parking across the street. Not sure of the cost but wasn’t aware of it until I checked out.

2026-10-11 • via Nuitee
G
Gary • couple • us
9
2026-10-10 • via Nuitee
M
Michael • couple • us
10
2026-10-09 • via Nuitee
N
Nedra • couple • us
9
Enjoyable stay!!
Pros:

Beautiful! Convenient to airport

Cons:

Clean views restaurant

2026-10-08 • via Nuitee
G
Gracie • extended_group • us
2
2026-10-07 • via Nuitee
A
Abel • solo_traveller • us
9
2026-10-07 • via Nuitee
S
Stanislav • couple • us
10
Pros:

We had a wonderful stay at this hotel in San Diego. We really loved the location, which was very convenient and pleasant. The staff were incredibly friendly, welcoming, and helpful. We were celebrating our anniversary, and the hotel kindly upgraded us to a VIP room on the top floor, which was such a wonderful surprise. We are very grateful for their kindness and for making our anniversary even more special. The hotel was quiet, clean, and comfortable, and everything was very well maintained. Overall, we absolutely loved our stay and would happily come back again. Everything was truly 10 out of 10!

2026-09-20 • via Nuitee
Q
Qianying • couple • cn
8
2026-09-19 • via Nuitee
D
Debbie • solo_traveller • us
6
We found the property to be adequate, but the room service has us wondering whether to stay at Sheraton going forward.
Pros:

The location was very nice and the property grounds were very well maintained. The restaurants available within the property were good and the food selections we ordered were very well prepared, both in presentation and in taste.

Cons:

Though the room was nice, it definitely looked dated.
The shower handle was loose to the tile, but the handle itself was hard to turn on.
The sheer curtains were dirty and had spots. The rug in the room looked worn and not clean.
The popcorn ceiling was bubbly probably due to moisture or humidity in the room.
We requested everyday room service, but our room did get cleaned.
We went to the front desk to inquire, but he did not know why our room was not cleaned.
At the very least, we asked for clean towels be sent to the room. Two hours later the towels had not yet arrived.
I went to the front desk a second time to request towels, after a long while, I was about to go to the front desk a third time, when the towels finally arrived. I don’t understand why it would take so long to get towels.

2026-09-18 • via Nuitee
A
April • couple • us
10
We will be back , ASAP
Pros:

We loved everything about the property

Cons:

Nothing. Just disappointed we were working and had a one night stay .

2026-09-17 • via Nuitee
B
Boyes • solo_traveller • us
7
Overall, it was enjoyable and I’m looking forward to coming back again at the end of November
Pros:

The beauty and the views

Cons:

The Jacuzzi bathtub wasn’t working for a few days until they switched me to another room that had supposedly one that would work and that one didn’t work either and then I was moved to the fourth floor right over the loading dock and that was noisy along with the traffic which I didn’t have when I was on the upper floor and for a couple of nights the room next to me had people watching TV really loud and it came right through the walls where my bed was and one of my meals was terrible and I mentioned it and there was no compensation or trying to make it better in the workout room at the Bay Tower no, I’m sorry the Marina Tower was super bright and there was no remote to change the station on the TV to watch a game. I really wanted to see while I worked out and I thought the parking fee was very high and I left two things in the rooms that I never got back although I reported that you immediately I kept moving from different rooms to different rooms as my plans changed constantly because of a Domestic issue with me returning to my home as the timeline so I had to rebook also the so-called happy hour that was heavily advertised wasn’t even happening, which they should’ve just did something better or compensated or made something up. Just saying that tough loss. I would’ve ate at a different restaurant and I know.

2026-09-17 • via Nuitee
M
Megan • couple • us
10
Lovely weekend stay
Pros:

We love this property! Super convenient and very comfortable and clean!

2026-09-17 • via Nuitee
A
Alexander • couple • us
4
Okay
Pros:

the view

Cons:

They gave me the run around after i drove 5 hrs

2026-09-16 • via Nuitee
R
Rosalinda Galvan • solo_traveller • us
8
2026-09-14 • via Nuitee