Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Great views
Nice location
Cons:
High parking fees
Unexpected charges
Cleanliness issues

Categories

Cleanliness
6.83
The towel is not cleaned; one review indicates issues with cleanliness.
Service
9.3
Positive mentions of helpful staff and good service experiences.
Location
8.84
Convenient location close to attractions, though some mention of noise from the nearby airport.
Room Quality
8.29
Great room and view, but issues with plumbing were noted.
Amenities
8.32
Amenities available, but complaints about extra charges for services.
Value for Money
6.78
Multiple reviews mention unexpected charges and value concerns.
Food and Beverage
7.33
Breakfast had limitations on costs that were not communicated clearly.
Overall Experience
8.3
Overall a pleasant stay despite some negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 09:55

Property Description

Luxurious Amenities and Services

This eco-friendly hotel offers a free 24-hour transfer service to San Diego International Airport and features 5 restaurants, 3 outdoor heated pools, and an on-site spa. All rooms include flat-screen HDTVs, a work desk, and a private patio or balcony.

Dining Options and Culinary Delights

Guests can indulge in a variety of dining options at Sheraton San Diego Hotel & Marina. From artisanal signature flatbreads and 90-point wines at Harbor and Vine to poolside drinks at Shoreline, there is something to satisfy every palate.

Prime Location and Nearby Attractions

Conveniently located near San Diego's top attractions, including the Gaslamp Quarter, Little Italy, Balboa Park, and the San Diego Zoo, this hotel provides easy access to the best of the city. Don't miss out on exploring the vibrant surroundings during your stay at Sheraton San Diego Hotel & Marina.

Book your stay now and experience the luxury and convenience firsthand.

Important information:

Please note: Only dogs 40 lbs or less are allowed and must be registered at reception upon arrival. An additional cleaning fee may be charged. Dogs cannot be left in the guest room unattended.

Guests will be charged a Daily Resort fee plus tax. This fee includes:
- High-speed Internet access in guest rooms and lobby areas
- Free local and long distance phone calls
- Daily 1-hour access to tennis facilities
- Daily 1-hour bicycle or non-motorized water sports hire, including kayaks, paddle boards & pedal boatsGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SAN

Property Policies

  • Internet

    WiFi is available in the hotel rooms and charges are applicable.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for US$20 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs USD 49 per day.

Location

Property Accessibility

Total Disability Score: 92
Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type: Electric
  • Entrance Door Width: 140
  • Entrance Leveled: Yes
  • Distance From The Elevator To The Accessible Room: 13
  • Room Max Guests Number: 4
  • Pet Friendly: Yes_impaired
Reception And Restaurant
  • Reception Hearing Accessible: Yes
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: Yes
  • Elevator Visual Signs: Yes
  • Lifts Accessible: Yes
Show all accessibility features

Guest Reviews

8
Based on 2278 reviews
Cleanliness: 6.83
Service: 9.3
Location: 8.84
Room Quality: 8.29
Amenities: 8.32
Value for Money: 6.78
Food and Beverage: 7.33
Overall Experience: 8.3
Q
Q8024PKlaurac Family
10
relaxed and fun - great pool and lovely view of the marina
Pros:

this was a great hotel . clean , renovated and super nice staff.. we had a lovely stay highly rated !!

2026-06-27 via Tripadvisor
T
Trip36606034206 Family
8
Just a Beautiful Hotel!
Pros:

Beautiful location, San Diego is gorgeous! The hotel is amazing and offers lots of things to do and it is beautiful!

2026-06-27 via Tripadvisor
J
jameskT4382WT Couples
8
Efficient and Accomodating
Pros:

convenient. We only stayed for 4 hours !!! Needed to catch an early flight and the hotel was was very accommodating on getting us to the airport on time . Room was exactly what we requested

2026-06-27 via Tripadvisor
F
Finola couple us
8
2026-06-27 via Nuitee
S
Stefanie solo_traveller us
9
Great stay every room has a balcony rooms are beautiful
Pros:

The redone rooms that overlook the marina are exceptionally awesome! I love that there’s two pools at this hotel. Now there’s outdoor restaurants as well. Beds are comfortable rooms are big and beautiful. It’s nice to walk outside there.

Cons:

Overall, everything was great. I wish the outdoor restaurant by the pool had longer hours of operation.

2026-06-27 via Nuitee
A
adamsI6331IN Family
10
Great Valet
Pros:

Ivan C. was polite and very helpful. He provided great valet services.

2026-06-26 via Tripadvisor
W
walter solo_traveller us
10
Great Hotel
Pros:

Clean, comfortable, loved the balcony, and loved an adult only pool

Cons:

Hotel was expensive wasn't as close to restaurants and shops.

2026-06-25 via Nuitee
N
Narek family_with_children us
3
2026-06-25 via Nuitee
S
Stephen extended_group gb
8
Close to airport, but a big hotel, get ready to walk miles
Pros:

Close to airport
Great room

Cons:

Bit of confusion about which tower we were staying in, then a long walk to our room

2026-06-25 via Nuitee
M
MARIA couple mx
10
2026-06-24 via Nuitee
D
dustinhM7196IV Business
10
First time and happily coming back
Pros:

Helpful staff.
Late night eats & drinks even on a Sunday.
Really great water pressure in the shower!
Well appointed room with a gorgeous view of the harbor and boats.

2026-06-23 via Tripadvisor
M
M5409KEjennyh Business
8
Friendly staff
Pros:

Location is great! Front desk crew is super friendly and helpful! Gym just redone! Outdoor patio for dining is great! Rooms a little dated - but the rest makes up for it!

2026-06-23 via Tripadvisor
G
GrayChurch Couples Competa, Costa del Sol, Province of Malaga, Andalucia
10
Beyond Exceptional Service, Stunning Views, and True Professionals
Pros:

We had a phenomenal stay at the Sheraton San Diego Resort & Marina in June 2026. First, a quick tip for anyone booking: Make sure you choose this property (the Resort), which is beautifully and newly renovated, unless you'd prefer to stay at the older Four Points by Sheraton nearby.

Our trip started with a booking mix-up—I had reserved one night at the Resort, and my husband accidentally booked our second night at the Four Points. Upon check-in, the receptionist, Luke, absolutely saved the day. He was incredible, sorted out the confusion immediately, and ensured we could stay at the Resort for both nights.

The hotel itself is gorgeous. We had a wonderful lunch of salads and margaritas at Sunglow by the pool, watching the boats in the marina on Harbor Island, and our room overlooked a beautiful view of downtown San Diego.

The real testament to their world-class service happened when I accidentally left my purse at the Rumorosa restaurant. It contained our passports for our flight to Spain the very next day. I was frantic, but hotel security tracked it down and delivered it completely intact right to our room.

Sheraton has a reputation for great hospitality, but the team at this resort went entirely above and beyond. Thank you for making a stressful situation seamless—we will absolutely be back!

2026-06-23 via Tripadvisor
M
markiD4517QI Couples
8
Not bad
Pros:

Unrevised rooms were old and not well maintained, found black stains on some of my “fresh” towels. We then moved to the revised room which was a better experience in terms of accommodation. Great location and friendly staff. Nonetheless, there was a very sour taste in our mouths because after checking out of the hotel, my wife and I called the front desk to ask about some items we might have forgotten in our room to which they claimed they would search and give us a call back. I never received a call back.

2026-06-22 via Tripadvisor
C
craighP7161IX Couples San Antonio, Texas
10
Excellent stay and location!
Pros:

Stayed here for a long weekend getaway and to attend the NASCAR race with wife. Both enjoyed the facilities, wait staff at all the restaurants was very attentive and loved having a sports bar on premise. Rooms were very nice and look to be renovated, or at least kept up nicely. Location on bay was great for morning jogs.

2026-06-22 via Tripadvisor
S
st4rguitar Business Sacramento, California
10
Perfect experience
Pros:

Great experience with Alex at check in, who very helpfully explained parking, how to get to my room, and was able to accommodate an early check in to this tired lady. The pools (yes, multiple pools) were clean and just the right temperature with attentive staff rotating to take and deliver your food/drink orders, with plenty of chairs and umbrellas. The pina colada and the avocado hummus especially were fantastic. When I return to San Diego, I will definitely make the Sheraton a part of my trip. Thank you for a great vacation!

2026-06-22 via Tripadvisor
A
Adventure59115 Solo travel
10
Ivan C in valet is great!
Pros:

Ivan C. At the valet was the man! Great service, took care of me and my truck. Thank you Ivan!

2026-06-22 via Tripadvisor
M
Melanie solo_traveller us
9
Nice place to stay
Pros:

That it has long term parking
Beautiful location

Cons:

—-

2026-06-22 via Nuitee
C
Cristine couple br
10
2026-06-22 via Nuitee
T
Trapasso Business Irvine, California
10
Amazing views and lovely staff
Pros:

I was there on business for the week, and the hotel was wonderful. The views overlooking the harbor are beautiful and so relaxing after a long day. The hotel has been renovated which I appreciated with modern, clean rooms. Shout out to Harmony at the front desk who is awesome. She was always so helpful, provided excellent guest service and just lovely to speak with. Definitely a gem at the hotel.

2026-06-21 via Tripadvisor