Children allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Great staff
Unique room decor
Convenient location
Cons:
Hidden charges
Limited amenities

Categories

Cleanliness
8.6
The hotel was very nice and clean.
Service
9.1
Excellent customer service noted by multiple guests, especially from staff members like Erika, Nathan, and Sam.
Location
9.1
Location is perfectly close to everything in downtown San Francisco.
Room Quality
8.6
Rooms are lovely and unique with good decorations.
Amenities
8.1
Basic amenities noted; some reviews mentioned hidden charges related to parking.
Value for Money
8.1
Good price for the quality and location offered.
Food and Beverage
8.6
Standard quality for this hotel tier.
Overall Experience
8.6
Overall, guests had a very positive experience, with plans to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 13:14

Property Description

Individually Designed Guest Rooms
Hotel Fiona offers uniquely designed guest rooms that pay homage to a famous figure in San Francisco history. Each room is equipped with modern amenities such as a flat-screen TV, iPod docking station, guest robes, coffee machine, and an in-room safe.

Convenient Amenities
Start your day with complimentary coffee and tea in the hotel's lobby. Guests also have the privilege of accessing a fitness center and a heated outdoor pool at the hotel's sister property just across the street.

Prime Location
Situated a short 10-minute walk from San Francisco's Civic Center Plaza, Hotel Fiona is in close proximity to The Strand Theater and AT&T Park. Additionally, the Civic Center/UN Plaza Station BART station is a mere 4 minutes away, providing easy access to the San Francisco International Airport.

Book your stay at Hotel Fiona for a delightful and convenient San Francisco experience.

Important information:

Any reservation made with an invalid card may be canceled.

The valid credit card used to make the reservation will be required at the time of check in.

Access to a swimming pool and fitness center at a neighboring property is available.

Please contact hotel directly when booking more than 5 rooms. No more than 5 rooms may be booked by one person, and individual names for each room are required prior to check-in. Pre-payment and cancelation policies may be different for groups of more than 5 rooms.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:30 AM
Airport code: SFO

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 34.20 per day.

Location

Property Accessibility

Total Disability Score: 34.71
Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Leveled: Yes
  • Room Max Guests Number: 4
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: Yes
Show all accessibility features

Guest Reviews

8.6
Based on 451 reviews
Cleanliness: 8.6
Service: 9.1
Location: 9.1
Room Quality: 8.6
Amenities: 8.1
Value for Money: 8.1
Food and Beverage: 8.6
Overall Experience: 8.6
M
michelle • solo_traveller • us
10
Pros:

Location

Cons:

The Mattress needs to be upgraded.

2026-04-24 • via Nuitee
L
Leticiavm4 • Business
10
Nice and comfortable
Pros:

Hotel was great! The room is big and comfortable, reception is great! Sam was super receptive to me and made my experience better

2026-04-21 • via Tripadvisor
A
allisonfX160LM • Family
10
Cute room with easy access to transit
Pros:

Sam and Nicole were very welcoming! The room decor was adorable, and the room was very spacious. Very easy to get to via BART and to get around San Francisco on public transit from here.

2026-04-20 • via Tripadvisor
7
7ef69ead537b707cedacfce48bb8df3f • couple • us
9
Wonderful hotel staff made our stay great.
Pros:

Staff were exceptionally friendly, helpful, and professional. The staff at Hotel Fiona make it an great place to stay. We appreciated the parking and felt the fee was reasonable. We were in the City for a medical procedure at UCSF and on our last visit at Hotel Fiona we had a most comfortable and quiet room. We very much appreciated it. A light breakfast of quiche, pastries, and coffee was available in the morning and was just right for us.

Cons:

I suppose the area around the hotel is a bit iffy at night, but unless you could pick up the hotel and put it on the beach or something, I don't think that is a reasonable criticism. For our needs, we considered the area to be fine. There are restaurants and corner markets within easy walking distance.

2026-04-18 • via Nuitee
C
C4871CYelisad • Family
10
Excellent Hotel
Pros:

Beautiful rooms and great service!

2026-04-17 • via Tripadvisor
C
christianmN5052SE • Business
10
Good experience and cool rooms
Pros:

Hotel was good and everyone that worked there was very nice and genuine. The rooms are cozy and air conditioning is great.

2026-04-17 • via Tripadvisor
S
Stein • couple • no
6
2026-04-11 • via Nuitee
S
samayer • Couples • Jackson, Jackson Hole, Wyoming
10
wonderful stay!
Pros:

we loved the stay at hotel fiona! super cute room, walking distance to most places we wanted to go, and great prices. the staff was very kind and informative, especially Sam at the front desk!

2026-04-08 • via Tripadvisor
A
angelicarainer • Family
10
100%
Pros:

Thank you to Sam and Edward. They have been very helpful! Really appreciate it. They went above and beyond. These guys deserve a raise!

2026-04-07 • via Tripadvisor
O
O7633OEelenaw • Solo travel
10
Great service
Pros:

Sam is the best!!! Great place great stay!

2026-04-06 • via Tripadvisor
M
Michael • couple • us
10
2026-04-05 • via Nuitee
B
BONNIE • couple • us
8
Great value and excellent rooms
Pros:

Cleanliness, the fact there was NO CARPET, room was large, front desk people friendly and helpful

Cons:

Location is a bit rough. I imagine the number of homeless are dropping due to the new mayor. We chose not to walk around the neighborhood

2026-03-26 • via Nuitee
5
548serinaj • Couples
10
Awesome hotel and stay!
Pros:

Sam is awesome! Accommodated us and was very friendly! Hotel is clean, organized and staff is very friendly and welcoming. Room was spacious and very comfortable! Will stay here again in the future!

2026-03-25 • via Tripadvisor
1
1adriennek • Business
10
Sam is great!
Pros:

Great service! Sam really came though and made my travel that much easier by getting me checked in early.

2026-03-25 • via Tripadvisor
M
Mark • couple • us
9
2026-03-18 • via Nuitee
C
Christopher • solo_traveller • us
8
2026-03-10 • via Nuitee
V
Victoria • couple • us
8
We will stay here again
Pros:

Lovely hotel. crown molding in the rooms, paintings in the hallways, and other elegant touches of a bygone era. Each room had a name plate with names of famous San Franciscans (e.g, Lawrence Ferlinghett, Armistead Jones Maupin, Chicken Man). We were very comfortable there. Parking was only a discounted $30 per day, a bargain in San Francisco. Staff were friendly and helpful.

Cons:

Some have mentioned that the area was sketchy, but we didn't see any blissed out druggies or beggars. SOMA has locations that provide services for the poor, elderly people, veterans, people in wheelchairs, etc. We saw plenty of them. It is not a bad neighborhood, just a lively one.

2026-03-08 • via Nuitee
3
353hallied • Couples • Little River, Mendocino County, California
10
Perfect Stay for a trip to UCSF
Pros:

We loved Hotel Fiona! Super comfy beds, very clean, and excellent customer service! The room decor reminded me of a place I stayed in Paris. On-site parking is a huge plus in SF! Could not be happier with our stay! Will be back.

2026-03-05 • via Tripadvisor
3
393shaneg • Business
10
Good downtown hotel for work travel
Pros:

Good location, everything as described. Bed was very comfortable. Had a lovely conversation with Sam while waiting for my ride to the airport after he checked me out.

2026-02-26 • via Tripadvisor
C
Carol • couple • us
8
Convenient to walk to places, near enough breakfast options, helpful staff, comfortable sleep!
Pros:

We were looking out a bay window into a huge tree! Unusual to have both a bay window AND the tree. We chose it for its proximity to SFMOMA, and we appreciated the ability to leave our luggage there both before we checked in and after we checked out.

2026-02-14 • via Nuitee