Chancellor Hotel on Union Square

Hotels
9 (6620 reviews)
433 Powell Street , San Francisco , us

Children allowed

Facilities

Non-smoking rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Non-smoking throughout
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
See all facilities

Review Highlights

Pros:
Friendly staff
Clean and well-maintained rooms
Great location
Cons:
Small room size
Thin walls
Limited food options

Categories

Cleanliness
9.25
Guests frequently commented on the cleanliness of the hotel, highlighting that the room and premises were spotless.
Service
9.25
Multiple reviews praised the friendly and helpful staff, ensuring a positive experience.
Location
9.75
The hotel location received high praise for its convenience and proximity to key attractions.
Room Quality
8.25
Some reviews mentioned the rooms being relatively small; however, they were adequate and comfortable.
Amenities
9.25
Positive mentions of added amenities like coffee machines, free snacks, and towels contributed to the score.
Value for Money
8.75
Guests felt the hotel offered good value, though some wished for more stars.
Food and Beverage
8.25
Appreciation for snacks and coffee in the lobby, though some suggested more options could enhance the experience.
Overall Experience
9.25
Overall positive reviews indicate a satisfying stay with minor suggestions for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 01:42

Property Description

Luxurious Boutique Hotel in the Heart of Union Square

Prime Location: Situated on the famous Powell Cable Car Line, the Chancellor Hotel on Union Square is a mere 2 minutes' walk from elite shopping destinations like Tiffany's and Macy's, offering guests the perfect blend of convenience and luxury.

Comfort and Style: Each guest room is thoughtfully designed with modern decor and features amenities such as a flat-screen TV, a menu of 12 specialty pillows, and room windows that can be opened for fresh air. The inclusion of a compact refrigerator and a ceiling fan ensures a comfortable stay for all visitors.

Relaxation and Indulgence: Unwind at the on-site Clipper Ship Bar during the daily Happy Hour, or enjoy complimentary coffee, tea, and snacks in the cozy hotel lobby. With its proximity to Union Square Park and other major attractions, Chancellor Hotel on Union Square is the ideal choice for discerning travelers.

Book now to experience the epitome of luxury and convenience at Chancellor Hotel on Union Square.

Important information:

No air-conditioning is available in the rooms.

Due to the nature of the location guests will experience sounds of the city.

Rooms are petite and are about 150 square feet.

Please note the hotel was constructed in 1914 and, for this reason, the property is not entirely wheelchair accessible. The bar is accessible.

When booking more than 7 rooms, different policies and additional supplements may apply.

Hearing Impaired Accessible Rooms Feature:

Doorbells with flashing indicator
Strobe light smoke detectors
Raised desks
Curtain rod extenders
Wrapped pipes
Button controls for ceiling fan and light
Lowered peephole
Lowered closet rod
Volume controls and indicator lights on room phones
TTY phones available
Closed caption televisions
Grab bar in bath tub areaGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SFO

Property Policies

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs USD 35 per day.

Location

Guest Reviews

9
Based on 6620 reviews
Cleanliness: 9.25
Service: 9.25
Location: 9.75
Room Quality: 8.25
Amenities: 9.25
Value for Money: 8.75
Food and Beverage: 8.25
Overall Experience: 9.25
C
Christophe family_with_children fr
10
Pros:

Emplacement

2026-04-18 via Nuitee
T
Tom solo_traveller de
9
Jederzeit wieder
Pros:

Perfekte Lage, Kaffee, Tee, Wasser kann man unentgeltlich selbst holen. Check out problemlos und kostenfrei um 3 Stunden verlängerbar

Cons:

Betten sehr weich

2026-04-18 via Nuitee
N
Neri family_with_children us
8
2026-04-18 via Nuitee
M
Maya family_with_children us
9
Classy budget-friendly hotel in Union Square
Pros:

This is a hidden gem of a hotel. Comfortable setup, walkable, affordable.

Cons:

I just wish Union Square were less barren, but hopefully it will enjoy a resurgence soon.

2026-04-18 via Nuitee
J
Josie extended_group au
8
Pros:

Large room. Comfy bed. Great shower. Mini fridge in the room. Location was central to everything.,

Cons:

I wasnt able to work out the NETFLIX. The TV kept going grainy

2026-04-18 via Nuitee
H
Hector family_with_children es
10
Es el hotel perfecto si buscas que sea económico pero sin grandes faltas. En lo importante es perfec
Pros:

Me encanto el gran servicio de galletas y cafe y agua ilimitado. Esto te soluciona los desayunos , además hay un microondas.
La ubicación es perfecta, Yo estaba en la planta 15 y no se escuchaba nada, muy silenciosa.

Cons:

Por el precio que pague nada que reprochar, volvería al mismo hotel, no quiero mas servicios que los que ofrece a ese precio.

2026-04-17 via Nuitee
O
oana couple ro
9
2026-04-17 via Nuitee
C
Craig couple gb
10
Great value property in a fantastic location, close to the main transport links.
Pros:

Near the trains from the airport, quiets rooms, free hot drinks and cookies in reception all day and evening. Value for money was amazing compared to other hotels in the area

Cons:

Nothing

2026-04-17 via Nuitee
A
Ashish solo_traveller gb
9
Great stay and amazing staff
Pros:

Clean and great location

Cons:

Nothing to complain just room doesn't have ac

2026-04-17 via Nuitee
S
Sheila solo_traveller us
10
Great place
Pros:

I absolutely loved the location of this hotel. The fine details if the lobby were extraordinary. Such a great stay.

Cons:

I did not like that there were no working fans in the room and that my room did not have a view.

2026-04-17 via Nuitee
O
Oleksandra family_with_children us
10
2026-04-16 via Nuitee
couple us
10
2026-04-16 via Nuitee
M
Marta solo_traveller lv
8
2026-04-15 via Nuitee
H
Hannah family_with_children de
9
2026-04-15 via Nuitee
S
Siw solo_traveller no
10
2026-04-15 via Nuitee
T
Tomasz solo_traveller pl
8
2026-04-15 via Nuitee
R
Ranga Prasad couple lk
6
Satisfactory
Pros:

It was at the heart of union square

Cons:

Room are small and the staff is not that friendly

2026-04-15 via Nuitee
M
Meghan solo_traveller ec
10
Excellent value
Pros:

Beautiful place to stay in San Francisco. Excellent location and staff. Very comfortable. Room was not large but had a great walk-in closet for storage. Loved that the bathroom had a full soaker tub, complete with bath salts and a rubber duckie. Would stay here again without hesitation.

Cons:

During warm weather the room was quite warm with no A/C, but the large ceiling fan cooled it sufficiently.

2026-04-14 via Nuitee
R
Raul solo_traveller es
9
Pros:

Old style but with great maintenance and service with a perfect location

2026-04-14 via Nuitee
J
Jonathon couple us
8
Pros:

Clean with friendly staff

Cons:

Bed was too soft

2026-04-14 via Nuitee