Herbert Hotel

Hotels
7.6 (1286 reviews)
161 Powell Street , San Francisco , us

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Children allowed

Facilities

Non-smoking rooms
Family rooms
Lift / Elevator
Express check-in/check-out
Fax/photocopying
Non-smoking throughout
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Cashless payment available
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Cleanliness issues
Limited amenities

Categories

Cleanliness
6.6
Some guests reported issues with cleanliness, such as scum on the shower.
Service
8.6
Several reviews mentioned the staff as friendly and accommodating.
Location
9.1
Multiple reviews praised the central location and easy access to transport.
Room Quality
7.1
Rooms are described as serviceable and spacious, though some mentioned they were old.
Amenities
6.1
There's mention of missing amenities like mini fridges and microwaves, and issues with equipment.
Value for Money
8.1
Reviews reflected the hotel as a decent option for budget travelers with good location.
Food and Beverage
7.6
Not much mention of food and beverage options; assumed to be average based on reviews.
Overall Experience
7.6
General sentiment reflects a mixed experience, but some guests enjoyed their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 02:08

Property Description

Historic Charm and Prime Location
Experience the allure of San Francisco at our historic hotel located along the iconic Powell Street Cable Car line, just a stone's throw away from the renowned Union Square shopping district.

Modern Comforts and Convenience
Relax in our contemporary guest rooms adorned with vibrant décor and enjoy amenities such as complimentary WiFi, cable TV, and a coffee maker for a comfortable stay.

Explore with Ease
Immerse yourself in the vibrant city life with Chinatown and the San Francisco Museum of Modern Art within walking distance, and convenient access to transportation including the Powell St. BART Subway Station.

Book now to indulge in a memorable stay at Herbert Hotel San Francisco.

Important information:

Please note that the front desk is currently closed at the Herbert Hotel, but our front desk will be opened at our sister hotel (Hotel Stratford) located on 242 Powell Street for 24 hours a day.

Shuttle service to San Francisco International Airport may be arranged with front desk with a fee.

Daily housekeeping service is available upon request for an additional charge.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SFO

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Parking

    No parking available.

  • Internet

    Wired internet is available in the hotel rooms and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

7.6
Based on 1286 reviews
Cleanliness: 6.6
Service: 8.6
Location: 9.1
Room Quality: 7.1
Amenities: 6.1
Value for Money: 8.1
Food and Beverage: 7.6
Overall Experience: 7.6
S
Sujin • couple • kr
5
2026-02-10 • via Nuitee
A
Aurelie • solo_traveller • fr
8
2026-01-25 • via Nuitee
S
Shanti • solo_traveller • in
8
Pros:

On a safe street, close to the BART, rooms are clean.

Cons:

There's a small walk-in room/ cupboard and in fact that's where I keep my suitcase but there was no light in there. There should be a nice bright light in that room.

2026-01-25 • via Nuitee
L
Leonardo • solo_traveller • it
2
Pros:

La posizione è buona, vicina al treno navetta dall'aeroporto, al centro congressi e al capolinea del "cable car".
Il Wi-Fi è gratuito è funziona ragionevolmente bene (anche se una mia collega ha lamentato un'interruzione nel suo funzionamento).

Cons:

Non c'è pulizia della camere o, meglio c'è ma è a pagamento.
La stanza è povera di mobilia. Solo un attaccapanni, niente cassettiere o scaffali dove riporre la roba.
L'albergo è una dependance di alto albergo, lo Stratford, perciò devi recarti la per ogni esigenza: check-in, check-out, asciugamani e/o carta igienica supplementare etc.

2026-01-25 • via Nuitee
A
Anna Grazia • solo_traveller • it
2
good location, poor service
Pros:

excellent location, very, close to powell bart station and to the Moscone center

Cons:

There is no room service, not even the added toilet paper and coffee. To get them, you need to go to Stratford hotel, it is not far but it would be better to have a room service if not every day, at least every three days.

2026-01-25 • via Nuitee
D
Doris • couple • ca
8
2026-01-21 • via Nuitee
M
Melissa • couple • us
5
It was an okay hotel bordering poor.
Pros:

The location was great.

Cons:

The hotel was average at best. There was scum on the shower, the one outlet in the bathroom didn’t work. 1 of the 2 laps also did not work.

2026-01-20 • via Nuitee
M
Marisol • solo_traveller • mx
5
El precio no cumple todas las expectativas
Pros:

la ubicación y el estilo de la habitación 502.

Cons:

Me cambiaron de habitación porque la 503 es muy caliente, la tubería de la calefacción pasa por afuera de la pared. los telefonos de las habitaciones son muy viejos y no dan buena señal. En mi habitación 503 no tenía cómo calentar agua para hacerme un té. En la regadera, la cortina no limita el paso de agua y se salió todaaa el agua por el baño. En la habitación 503 se mete el olor a comida de la calle y eso impide el descanso.

2026-01-19 • via Nuitee
C
Charles • solo_traveller • us
10
2026-01-19 • via Nuitee
R
Raven • couple • us
10
2026-01-19 • via Nuitee
V
Venetia • extended_group • us
8
Cons:

WLAN

2026-01-19 • via Nuitee
P
Parichat • extended_group • us
8
2026-01-19 • via Nuitee
S
Sara • couple • it
9
2026-01-19 • via Nuitee
H
Ho Myung • solo_traveller • kr
10
wonderful
Pros:

excellent price with great location. the staffs were very nice and friendly.

2026-01-19 • via Nuitee
L
Linda-Jean • couple • nz
1
Just awful. DO NOT STAY AT THIS HOTEL.
Pros:

The location is very good.

Cons:

I had a two night reservation, but I never even ended up staying even one night because it was so disgusting when I arrived. I have never done that in my life, but it was extremely warranted. Bedbugs, absolute disgusting linens. In the short time I was in my room, I could hear straight through both walls as they were paper thin. What is even worse is that the person working there said that although I couldn't get my first night refunded, they would refund my second night. I left at that point and got another hotel around the corner. I have now contacted booking.com repeatedly and have tried to contact the hotel repeatedly-through their website, their phone number, and Facebook-all to no avail. No refund and just horrible memories of an absolutely awful hotel. Avoid it all costs.

2026-01-19 • via Nuitee
S
Stefan • family_with_children • at
8
Sehr gut als Städte-Trip Unterkunft
Pros:

Preis-/Leistung ist absolut in Ordnung

2026-01-19 • via Nuitee
A
Aishwarya • family_with_children • us
3
2026-01-19 • via Nuitee
F
Fiona • family_with_children • au
10
Brilliant accommodation, location location !!!
Pros:

The location is amazing as is the common room to do washing and use the microwave !

Cons:

Nothing

2026-01-02 • via Nuitee
N
Nikhil • couple • au
9
2026-01-01 • via Nuitee
F
Furst • solo_traveller • us
5
Not that good
Pros:

Eh

Cons:

Eh

2026-01-01 • via Nuitee