Herbert Hotel

Hotels
7.6 (1359 reviews)
161 Powell Street , San Francisco , us

Children allowed

Facilities

WiFi available
Non-smoking rooms
Heating
Family rooms
Lift / Elevator
Laundry
Express check-in/check-out
Fax/photocopying
Non-smoking throughout
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Cleanliness issues
Limited amenities

Categories

Cleanliness
6.6
Some guests reported issues with cleanliness, such as scum on the shower.
Service
8.6
Several reviews mentioned the staff as friendly and accommodating.
Location
9.1
Multiple reviews praised the central location and easy access to transport.
Room Quality
7.1
Rooms are described as serviceable and spacious, though some mentioned they were old.
Amenities
6.1
There's mention of missing amenities like mini fridges and microwaves, and issues with equipment.
Value for Money
8.1
Reviews reflected the hotel as a decent option for budget travelers with good location.
Food and Beverage
7.6
Not much mention of food and beverage options; assumed to be average based on reviews.
Overall Experience
7.6
General sentiment reflects a mixed experience, but some guests enjoyed their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 02:08

Property Description

Historic Charm and Prime Location
Experience the allure of San Francisco at our historic hotel located along the iconic Powell Street Cable Car line, just a stone's throw away from the renowned Union Square shopping district.

Modern Comforts and Convenience
Relax in our contemporary guest rooms adorned with vibrant décor and enjoy amenities such as complimentary WiFi, cable TV, and a coffee maker for a comfortable stay.

Explore with Ease
Immerse yourself in the vibrant city life with Chinatown and the San Francisco Museum of Modern Art within walking distance, and convenient access to transportation including the Powell St. BART Subway Station.

Book now to indulge in a memorable stay at Herbert Hotel San Francisco.

Important information:

Please note that the front desk is currently closed at the Herbert Hotel, but our front desk will be opened at our sister hotel (Hotel Stratford) located on 242 Powell Street for 24 hours a day.

Shuttle service to San Francisco International Airport may be arranged with front desk with a fee.

Daily housekeeping service is available upon request for an additional charge.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SFO

Location

Guest Reviews

7.6
Based on 1359 reviews
Cleanliness: 6.6
Service: 8.6
Location: 9.1
Room Quality: 7.1
Amenities: 6.1
Value for Money: 8.1
Food and Beverage: 7.6
Overall Experience: 7.6
N
nestororejon solo_traveller es
9
Pros:

La ubicación y la amplitud y la luz de la habitación.

Cons:

No había personal en la recepción, pero te atendían en la recepción de otro hotel muy cercano

2026-08-28 via Nuitee
C
Claudio solo_traveller br
8
Pros:

The location and chek in were perfect. Easy access.

Cons:

The smell can get really bad if you stay out for too long and don't leave the window opened.

2026-08-26 via Nuitee
A
Alberto solo_traveller es
6
2026-08-25 via Nuitee
A
Alexandre couple fr
10
Simple efficace et idéal pour un court séjour
Pros:

La proximité de TOUT

2026-08-25 via Nuitee
W
Walter solo_traveller it
6
2026-08-18 via Nuitee
A
Ali Hazrat solo_traveller pk
5
Disappointing
Pros:

Just location

Cons:

Unpressence of staff every time,no baggage storage,no cleaning rooms

2026-08-17 via Nuitee
D
DEI solo_traveller us
3
2026-08-16 via Nuitee
A
adrian couple gb
7
2026-08-12 via Nuitee
R
ROBERT couple fr
9
Pros:

Well located and very clean

2026-08-11 via Nuitee
6
686ahmadn Solo travel
10
Receptionist Priscilla should get a raise, please!!!
Pros:

Priscilla who is the receptionist at Stratford and who works for Herbert is exceptionally helpful and professional. She gave me a free upgrade and let me have an early check-in at 8am.

2026-08-03 via Tripadvisor
A
Alexander couple ch
9
2026-08-03 via Nuitee
N
Nadia solo_traveller it
7
Pretty fine but slme
Pros:

The room was quite big and confortable.

Cons:

The towels were dirty (I found hair on one of the towels)

2026-08-02 via Nuitee
D
Daniel solo_traveller au
3
Don't even bother. Just book something else.
Pros:

Close to public transport

Cons:

Dirty unclean facilities. Bathroom and toilet have weird stains on them. The bathtub had a missing section with rust everywhere. Everything is old and unmaintained. The area is pretty bad to be in with people on drugs and people screaming constantly. Nothing about this hotel was pleasant.

2026-07-24 via Nuitee
M
Michael couple fr
8
2026-07-21 via Nuitee
P
Philipp couple at
8
2026-07-17 via Nuitee
G
Gerhard solo_traveller at
8
Pros:

Altes, sehr einfaches Zimmer ins sehr guter Lage.
Einchecken im Nachbarhotel - aufwendig.

2026-07-16 via Nuitee
D
Daniela solo_traveller cl
2
Cons:

El sector afuera era muy sucio y las alfombras también estaban sucias. No había recepcionista lo cual lo hacía muy inseguro.

2026-07-13 via Nuitee
P
Philippe solo_traveller fr
7
2026-07-11 via Nuitee
P
Paul Sansah solo_traveller us
6
2026-07-09 via Nuitee
J
JOSE A FERNANDEZ extended_group pe
9
2026-07-06 via Nuitee