Herbert Hotel

Hotels
7.6 (1305 reviews)
161 Powell Street , San Francisco , us

Children allowed

Facilities

Non-smoking rooms
Family rooms
Lift / Elevator
Express check-in/check-out
Fax/photocopying
Non-smoking throughout
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Cashless payment available
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Cleanliness issues
Limited amenities

Categories

Cleanliness
6.6
Some guests reported issues with cleanliness, such as scum on the shower.
Service
8.6
Several reviews mentioned the staff as friendly and accommodating.
Location
9.1
Multiple reviews praised the central location and easy access to transport.
Room Quality
7.1
Rooms are described as serviceable and spacious, though some mentioned they were old.
Amenities
6.1
There's mention of missing amenities like mini fridges and microwaves, and issues with equipment.
Value for Money
8.1
Reviews reflected the hotel as a decent option for budget travelers with good location.
Food and Beverage
7.6
Not much mention of food and beverage options; assumed to be average based on reviews.
Overall Experience
7.6
General sentiment reflects a mixed experience, but some guests enjoyed their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 02:08

Property Description

Historic Charm and Prime Location
Experience the allure of San Francisco at our historic hotel located along the iconic Powell Street Cable Car line, just a stone's throw away from the renowned Union Square shopping district.

Modern Comforts and Convenience
Relax in our contemporary guest rooms adorned with vibrant décor and enjoy amenities such as complimentary WiFi, cable TV, and a coffee maker for a comfortable stay.

Explore with Ease
Immerse yourself in the vibrant city life with Chinatown and the San Francisco Museum of Modern Art within walking distance, and convenient access to transportation including the Powell St. BART Subway Station.

Book now to indulge in a memorable stay at Herbert Hotel San Francisco.

Important information:

Please note that the front desk is currently closed at the Herbert Hotel, but our front desk will be opened at our sister hotel (Hotel Stratford) located on 242 Powell Street for 24 hours a day.

Shuttle service to San Francisco International Airport may be arranged with front desk with a fee.

Daily housekeeping service is available upon request for an additional charge.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SFO

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Parking

    No parking available.

  • Internet

    Wired internet is available in the hotel rooms and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

7.6
Based on 1305 reviews
Cleanliness: 6.6
Service: 8.6
Location: 9.1
Room Quality: 7.1
Amenities: 6.1
Value for Money: 8.1
Food and Beverage: 7.6
Overall Experience: 7.6
J
Justyna extended_group pl
10
Pros:

Lokalizacja obsługa bardzo miła super miejsce za bardzo małe pieniążki ❤️😍

2026-04-25 via Nuitee
S
Sidney solo_traveller fr
9
Mieux qu'une auberge de jeunesse.
Pros:

Le rapport qualité prix est excellent. La chambre ayant une fenêtre aveugle, les bruits de circulation sont atténués. L'hôtel est particulièrement silencieux et les communs très propres. (Chambre avec douche et WC communs).
Présence de machines à laver à disposition pour 2$

Cons:

Les lits sont très hauts et les matelas à ressorts. Mais pour le prix c'est très acceptable.

2026-04-25 via Nuitee
V
Victor solo_traveller us
8
2026-04-19 via Nuitee
E
Erin couple au
1
As a solo woman travelled this was not ideal.
Pros:

The lobby looks nice

Cons:

There was no air ventilation unless you opened a window. I was a solo woman traveller and if I opened the window it led out to a fire escape. So I was sleeping with no ventilation. I ended up booking another hotel the next day.

2026-04-09 via Nuitee
S
Sara couple us
3
Good location but better off staying at the sister property.
Pros:

it was in a really good location. Very close to Union Square. There are so many forms of public transportation right outside of the hotel. It was very easy to navigate the muni bus system and the cable cars both of which had stopped right outside of the hotel.

Cons:

Our biggest problem going into the hotel was there was no staff anywhere or on site. They were extremely hard to get a hold of even via phone. we arrived at 1:30 AM at the sister property. When we walked over to our room, we were puzzled to find out that we were given a room with a shared bathroom (we did not book nor an option on booking). Thankfully, the staff walked us over new keys and guided us to the correct room but at this point it was 2:15 in the morning. The fire alarm was set off one morning at 6 AM and there was no staff or front desk to alert so the fire department showed up just as confused as we were for evacuating. The next day the alarm system was going off in the lobby and I called the hotel and walked over to the sister hotel but nothing was done to turn it off. Just like every major city, you will have the homeless. Right outside our hotel for the most part were some lingering homeless people, but the police and security did a good job of shagging them away.

2026-04-06 via Nuitee
J
JOSE solo_traveller es
9
Estuvo bien
Pros:

La ubicación , limpieza

2026-04-04 via Nuitee
S
Sandra couple us
9
2026-03-31 via Nuitee
A
Allan Roy solo_traveller ph
9
Comfortable and affordable stay during RSA Conference
Pros:

The location is very central and accessible to transportation.

Cons:

Very good location

2026-03-29 via Nuitee
K
Kelsey solo_traveller us
10
Pros:

Location and price.

Cons:

Room was warm. No ac, but the hallway ac helped.

2026-03-22 via Nuitee
D
Doogie couple pf
9
2026-03-20 via Nuitee
A
Aislan extended_group br
7
2026-03-19 via Nuitee
P
Politi solo_traveller us
10
Pros:

Everything

Cons:

Nothing

2026-03-12 via Nuitee
R
RINCI family_with_children pa
10
2026-03-02 via Nuitee
J
Jasmine solo_traveller gb
3
Not good.
Pros:

Not much.

Cons:

Bedroom and bathroom were dirty, covered in hair, and window was mouldy. Tv had no signal, there was no bedside light, plug sockets were exposed at wall, and the radiator leaked causing my electricals to be in a puddle of water when I woke up. Plus there was no one on reception, which I had expected travelling as a female on my own. And a guest was running up and down the stairs all night. I had to be moved to the Stratford.

2026-02-26 via Nuitee
M
Marco solo_traveller it
8
2026-02-26 via Nuitee
N
Noemi solo_traveller it
6
2026-02-25 via Nuitee
D
darnellc398 Solo travel
10
Another great stay in the city.
Pros:

I visit San Francisco at least twice a year, staying at different hotels each time. This was a great stay, and met all my expectations. I will be recommending the Herbert Hotel to all my friends/family.

2026-02-17 via Tripadvisor
S
Sujin couple kr
5
2026-02-10 via Nuitee
A
Anna Grazia solo_traveller it
2
good location, poor service
Pros:

excellent location, very, close to powell bart station and to the Moscone center

Cons:

There is no room service, not even the added toilet paper and coffee. To get them, you need to go to Stratford hotel, it is not far but it would be better to have a room service if not every day, at least every three days.

2026-01-25 via Nuitee
A
Aurelie solo_traveller fr
8
2026-01-25 via Nuitee