Hotel Zelos San Francisco

Hotels
8.5 (1041 reviews)
12 Fourth Street , San Francisco , us

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Comfortable rooms
Cons:
Cleanliness issues
Breakfast quality concerns

Categories

Cleanliness
6.83
One review mentioned that the hotel wasn't clean and cited issues like a false fire alarm and a dirty bath.
Service
9.8
Multiple reviews praised the friendly and attentive staff, particularly in accommodating requests.
Location
9.84
The location received consistent positive feedback for its convenience and accessibility.
Room Quality
8.29
Generally positive with specific mentions of comfortable beds and spacious suites, though some concerns with cleanliness.
Amenities
8.32
Amenities appreciated, but some reviews noted issues with breakfast options.
Value for Money
8.28
Good value indicated by several guests enjoying their stay, but some concerns about breakfast quality.
Food and Beverage
7.83
Review criticized breakfast sanitation; may deter guests from enjoying meals.
Overall Experience
8.8
Most guests had a positive experience overall and expressed a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 13:17

Property Description

Modern Eco-Friendly Hotel in Downtown San Francisco

Luxurious Rooms and Amenities: Enjoy modern décor rooms with flat-screen TVs, iPod docking stations, and plush bathrobes at Hotel Zelos San Francisco.

Dining and Entertainment: Indulge in exquisite culinary experiences at the hotel's restaurant and bar, Dirty Habit, with an outdoor heated patio for a relaxing evening.

Convenient Location and Services: Located just minutes away from Union Square, our 24-hour front desk can assist with activities and business needs. Take advantage of free bicycle hire and explore the city effortlessly.

Experience the best of San Francisco at Hotel Zelos. Book now for an unforgettable stay!

Important information:

Please note, that the hotel provides valet parking only.

Hotel Zelos has a mandatory Destination Fee per night per room. The following amenities for all our guests will be included at a nominal charge per night (plus tax).
Fee includes, but is not limited to, the following:
- Coffee & Tea Station, 7am – 10am, $10 credit to Dirty Habit Restaurant, redeemable 1 per stay,
- In-room Bottled Water, Bike Rentals (based on availability), 24-hour Fitness Center Access, WiFi Access, Local Phone Calls, Printing Services.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SFO

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in all areas and charges are applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for US$30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 55 per day.

Location

Guest Reviews

8.5
Based on 1041 reviews
Cleanliness: 6.83
Service: 9.8
Location: 9.84
Room Quality: 8.29
Amenities: 8.32
Value for Money: 8.28
Food and Beverage: 7.83
Overall Experience: 8.8
2
295rosaliar • NONE
10
Excellent experience!
Pros:

The bed was super comfortable. Bedroom and bathroom were very clean. I would definitely recommend this hotel and stay again. Parking is available right next to the hotel, very convenient. Location is a 10+.as it is close to many stores, including Starbucks.

2026-04-01 • via Tripadvisor
K
Kai • couple • us
10
2026-03-31 • via Nuitee
J
joeygX3201EU • Couples
10
Great hotel
Pros:

5/5. Hotel staff was kind and checked us in early Jeff was amazing. We will be back

2026-03-30 • via Tripadvisor
7
746terran • NONE
10
There’s No Time Like the Present “A1 Quality At Its Best
Pros:

A1 hotel. Room, bathroom, lobby clean and modern.Staff (front desk, housekeeping, restaraunt, and security) super supportive and helpful. The only thing I can say is the tub was huge and not expected. Per the picture online it was a short round soaker tub. In my room #831 it was a huge big box square tub from the 80’s.

2026-03-30 • via Tripadvisor
J
Jet439071 • NONE
10
Loved it
Pros:

I felt so comfortable especially all the attention from the staff. Very dog friendly. I liked the location everything is walking distance

2026-03-30 • via Tripadvisor
R
Roger • couple • us
9
2026-03-30 • via Nuitee
K
kazuhiko • couple • jp
8
朝食を頼まなければよかった
Cons:

朝食が良くなかった

2026-03-29 • via Nuitee
V
V8949ATwendyg • Family
10
The best experience ever
Pros:

This was my first time booking with Zelos hotel, and i can’t express how good the customer service here along with the sanitation that this place has. i will definitely recommend to anyone looking for a place to stay in San Francisco.

2026-03-28 • via Tripadvisor
S
Sebastian • solo_traveller • de
10
2026-03-25 • via Nuitee
A
Annabel • solo_traveller • ch
8
2026-03-24 • via Nuitee
P
Priscilla • couple • us
10
2026-03-23 • via Nuitee
M
Mila • couple • us
10
i would stay here again
Pros:

amazing location, friendly staff, clean room, great amenities

2026-03-23 • via Nuitee
M
Martina • extended_group • ch
6
2026-03-22 • via Nuitee
A
Arlene • couple • us
10
2026-03-22 • via Nuitee
V
Venture39339901194 • Friends getaway
10
Great stay in perfect location
Pros:

We had a great stay at Hotel Zelos San Francisco this weekend! The location in Union Square is perfect—super close to shopping, food, and everything we wanted to explore in the city.

The atmosphere of the hotel is modern and welcoming, and the rooms were clean, comfortable, and well-kept. Everything felt really easy and stress-free from the moment we arrived.

A special shoutout to Jeff at the front desk—he was incredibly kind and helpful. He made our early check-in experience smooth and went out of his way to take care of us, which we really appreciated after traveling.

Overall, we had an excellent experience and would definitely stay here again!

2026-03-21 • via Tripadvisor
9
942niallr • Couples • Beverly Hills, California
10
stylish and consistent boutique, hotel with excellent food and service
Pros:

very convenient location great atmosphere are very helpful staff. Anish in particular was extremely helpful to us as it was Jeff..

2026-03-19 • via Tripadvisor
P
pennyhL7491SW • Friends getaway
10
Faultless
Pros:

Fabulous location. Lovely staff and clean spacious room. Thank you for a great stay.

2026-03-19 • via Tripadvisor
E
EVOCX • couple • ae
10
2026-03-19 • via Nuitee
E
Elizabeth • solo_traveller • au
8
perfect location; pleasant stay
Pros:

close to the conference centre; very nice room;

Cons:

the shower glass didn't stay closed; and couldn't completely shut the cupboard door
liked the decor throughout the hotel

2026-03-18 • via Nuitee
P
Paul • solo_traveller • gb
8
2026-03-18 • via Nuitee