Hotel Zelos San Francisco

Hotels
8.5 (1115 reviews)
12 Fourth Street , San Francisco , us

Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Comfortable rooms
Cons:
Cleanliness issues
Breakfast quality concerns

Categories

Cleanliness
6.83
One review mentioned that the hotel wasn't clean and cited issues like a false fire alarm and a dirty bath.
Service
9.8
Multiple reviews praised the friendly and attentive staff, particularly in accommodating requests.
Location
9.84
The location received consistent positive feedback for its convenience and accessibility.
Room Quality
8.29
Generally positive with specific mentions of comfortable beds and spacious suites, though some concerns with cleanliness.
Amenities
8.32
Amenities appreciated, but some reviews noted issues with breakfast options.
Value for Money
8.28
Good value indicated by several guests enjoying their stay, but some concerns about breakfast quality.
Food and Beverage
7.83
Review criticized breakfast sanitation; may deter guests from enjoying meals.
Overall Experience
8.8
Most guests had a positive experience overall and expressed a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 13:17

Property Description

Modern Eco-Friendly Hotel in Downtown San Francisco

Luxurious Rooms and Amenities: Enjoy modern décor rooms with flat-screen TVs, iPod docking stations, and plush bathrobes at Hotel Zelos San Francisco.

Dining and Entertainment: Indulge in exquisite culinary experiences at the hotel's restaurant and bar, Dirty Habit, with an outdoor heated patio for a relaxing evening.

Convenient Location and Services: Located just minutes away from Union Square, our 24-hour front desk can assist with activities and business needs. Take advantage of free bicycle hire and explore the city effortlessly.

Experience the best of San Francisco at Hotel Zelos. Book now for an unforgettable stay!

Important information:

Please note, that the hotel provides valet parking only.

Hotel Zelos has a mandatory Destination Fee per night per room. The following amenities for all our guests will be included at a nominal charge per night (plus tax).
Fee includes, but is not limited to, the following:
- Coffee & Tea Station, 7am – 10am, $10 credit to Dirty Habit Restaurant, redeemable 1 per stay,
- In-room Bottled Water, Bike Rentals (based on availability), WiFi Access, Local Phone Calls, Printing Services.
Fitness Center opening hours: 5:00 AM – 10:00 PM daily.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SFO

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in all areas and charges are applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for US$30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 55 per day.

Location

Guest Reviews

8.5
Based on 1115 reviews
Cleanliness: 6.83
Service: 9.8
Location: 9.84
Room Quality: 8.29
Amenities: 8.32
Value for Money: 8.28
Food and Beverage: 7.83
Overall Experience: 8.8
C
castillop951 Friends getaway
10
Wonderful Stay
Pros:

Had a wonderful stay! The room was spotless and comfortable. Jeff and Jasmine provided exceptional service!

2026-05-30 via Tripadvisor
5
552beccar Couples
10
Highly recommended
Pros:

Highly recommended! The room was clean and comfortable the gym was a great bonus. Jasmine was very welcoming and greeted us with a big smile.

2026-05-30 via Tripadvisor
R
R9233DYmariel Couples
10
Excellent Stay with great amenities
Pros:

Excellent stay with great service and a perfect location! The room was spotless, the beds were very comfortable, and the mini fridge was a nice bonus. The restaurant and bar had a great atmosphere, and the food was delicious.
A special thanks to Jesille for her outstanding customer service.
We had a wonderful experience and would gladly stay here again!

2026-05-29 via Tripadvisor
9
979alexys Couples
10
Exceptional Service
Pros:

Great Location. What we loved most was the on-site parking for $55, which we found very reasonable. The room was clean and comfortable and well maintained. Jasmine was the best! She went above and beyond to make out stay special. After we checked in, she followed up tp make sure everything in the room was perfect, and she even gave us a complimentary upgrade for our honeymoon. Her exceptional customer service made our stay even more memorable. We truly appreciate her kindness and hospitality.

2026-05-29 via Tripadvisor
W
winstons758 Couples
10
Clean beautiful rooms in great location. Jasmine was incredible at the front desk
Pros:

Great location and great staff. Especially jasmine. She was the best!

2026-05-29 via Tripadvisor
S
sophiasO6632ZH Family
10
Friendly and fabulous
Pros:

Immediately greeted by Jeff at the front desk, we were given our room keys early and checked in swiftly! Excited to try out the restaurant at happy hour. Awesome location to be in the city!!

2026-05-29 via Tripadvisor
H
haleyf673 Friends getaway
10
Best most central hotel Eva
Pros:

Loved this hotel! Such a swanky cool vibe and the guests were hot af. We were helped out by Jeff who made this place truly sublime with his beautiful smile. Can’t wait to stay here again!!

2026-05-29 via Tripadvisor
T
travvvvvi Solo travel
10
5 ⭐⭐⭐⭐⭐
Pros:

5 ⭐⭐⭐⭐⭐ no complaints rooms was clean friendly staff Jazmin very helpful.

2026-05-29 via Tripadvisor
J
jonducrou Business
10
Nice
Pros:

Nice location, nice rooms, helpful staff

2026-05-28 via Tripadvisor
V
verucac2024 Business
10
Great location, great vibe
Pros:

Love the atmosphere of the hotel. Feels upscale and not over the top. Smells nice which doesn’t happen often in SF. Gentleman at the front desk was very kind. Hotel is very conveniently located by the Moscone center and has great shopping/dining options nearby.

2026-05-28 via Tripadvisor
J
joshlJ451US Business
10
Please let me retire
Pros:

Checked me in a 2:45am, great service and price, I was very tired after working these crazy new AI era working hours.

Michael was great.

2026-05-28 via Tripadvisor
K
Karen solo_traveller us
9
Would stay again
Pros:

Loved the location. Room was nice. Staff was great!!

2026-05-28 via Nuitee
D
Discover08081684284 NONE Trinidad and Tobago
10
Great stay at the hotel
Pros:

I had a great experience at Hotel Zelos. The environment was clean, and it was close to other food places for breakfast. We also had easy access to the Metro. Parking in San Francisco is challenging, so be prepared to look for a multistory car park nearby, if using a car. This issue is not related to the hotel.

2026-05-27 via Tripadvisor
R
Ryan couple us
9
2026-05-27 via Nuitee
H
hadad couple il
3
Pros:

סגרנו שתי ליליות במלון הזה השירות היה באמת ברמה מאוד נמוכה בדרך כלל אני לא כותב ביקרות אבל זה היה חריג יחס מגעיל החדרים והמתקנים טובים והמיקום ממש טוב

2026-05-26 via Nuitee
M
Mehmet İbrahim solo_traveller tr
10
2026-05-26 via Nuitee
K
kaitlynb891 Business
10
Great Stay!
Pros:

Hotel Zelos was a fantastic stay! The front desk staff was kind and very accommodating. The hotel was centrally located and there was easy access to everything I wanted to do in the city. Great food surrounding the area, and lots to do. Highly recommend!

2026-05-25 via Tripadvisor
M
markkK4651QB Family
8
Great place in downtown SF!
Pros:

Great hotel, very friendly staff very clean. My only complaint is that the air conditioner is either on and it’s cold or it’s off and it’s stuffy but considering the price it’s definitely the best place to stay.

2026-05-25 via Tripadvisor
V
victoriaoO1051QR Friends getaway
10
Great!
Pros:

I had such a wonderful stay at Hotel Zelos. My friends and I stayed here to attend a Giants game. It’s around a 1 mile walk to Oracle Park and located around great places to eat and a Trader Joe’s! I will definitely be staying here again!

2026-05-24 via Tripadvisor
_
_ileme2014 Friends getaway
10
Wonderful Experience
Pros:

We had a wonderful stay at this hotel. The location was excellent, the rooms were clean and comfortable, and the staff was always friendly and helpful. Check-in was smooth, and the overall atmosphere felt modern and relaxing.

2026-05-24 via Tripadvisor