Hotel Stratford San Francisco - Handwritten Collection

Hotels
Handwritten Collection
7.8 (1541 reviews)
242 Powell Street , San Francisco , us

Children allowed

Facilities

Non-smoking rooms
Air conditioning
Lift / Elevator
Express check-in/check-out
Fax/photocopying
Tour desk
Facilities for disabled guests
Non-smoking throughout
Private check-in/check-out
Shared lounge/TV area
See all facilities

Review Highlights

Pros:
Well priced
Great location
Clean and cozy
Friendly staff
Cons:
Small room
No controllable heat
Staff unresponsiveness
Low water pressure in shower

Categories

Cleanliness
5.76
Negative sentiments due to urine stain found and general cleanliness issues.
Service
7.73
Mixed feedback on staff behavior; some complaints about lack of responsiveness.
Location
9.77
Consistently mentioned as a strong point, convenient for public transport and nearby attractions.
Room Quality
6.72
Issues with room size, heating, and overall comfort mentioned in reviews.
Amenities
7.25
Lack of basic amenities mentioned such as air conditioning and washing machines.
Value for Money
8.21
Well-priced, but issues with room quality and amenities lower the perceived value.
Food and Beverage
8.76
Not specifically mentioned but assumed to be standard for this hotel tier.
Overall Experience
8.23
Overall an acceptable experience but with notable drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 13:17

Property Description

Prime Location on San Francisco’s Cable Car Route and Union Square

Contemporary Rooms with Modern Amenities
Experience comfort in our rooms equipped with flat-screen TVs, work desks, iPod docking stations, and luxurious bathrobes.

Convenient Access to Major Attractions
Explore the vibrant North Beach neighborhood, Chinatown, and Fisherman's Wharf, all within walking distance of the hotel.

We are thrilled to welcome you during our soft opening stage! Book now to secure your stay at the Stratford Hotel.

Important information:

Please note that a credit card with matching photo ID must be presented upon check-in as guests will be charged the full room amount plus tax.

Housekeeping service is available upon request for an additional charge.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SFO

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

7.8
Based on 1541 reviews
Cleanliness: 5.76
Service: 7.73
Location: 9.77
Room Quality: 6.72
Amenities: 7.25
Value for Money: 8.21
Food and Beverage: 8.76
Overall Experience: 8.23
V
Vilches couple us
8
2026-03-27 via Nuitee
B
Brandi solo_traveller us
7
2026-03-24 via Nuitee
E
Esmeralda couple us
10
2026-03-17 via Nuitee
L
Lígia solo_traveller pt
10
Very nice hotel
Pros:

O really like this hotel, it is the second time I stay to assist the GDC and I recommend it. It's a great location, the room is nice and the staff is very nice as well.

2026-03-16 via Nuitee
S
Sean solo_traveller us
8
It was a nice room. Good central location. The room was fine for me. But others should be aware that this is one of thos
Pros:

Good central location.

Cons:

Just the basics. No view

2026-03-14 via Nuitee
J
Jeffrey family_with_children us
8
2026-03-09 via Nuitee
F
Federico family_with_children us
10
Pros:

Muy bueno todo

Cons:

El desayuno no incluye

2026-03-07 via Nuitee
M
Michael couple us
5
The rooms are extremely small, no view, but a alleyway, horrible location never again
Pros:

I did not

Cons:

I didn’t it it’s tiny

2026-03-06 via Nuitee
M
Melanie couple us
8
2026-03-03 via Nuitee
I
Itchner couple pf
8
2026-03-01 via Nuitee
J
Juliana couple co
8
Great location - good price
Pros:

Location and price

Cons:

Rooms are very small, but ok for the price. But they don’t leave any water or a coffee maker in the rooms. Also, you have to request cleaning service 24hours before.

2026-02-26 via Nuitee
A
Anastasiia solo_traveller us
1
Do not recommend!
Pros:

Cons:

This was one of the worst experiences I’ve had staying in Las Vegas. The room was not properly cleaned upon arrival, two of the end tables were broken, the curtain rails were damaged, and the tub filler would not produce hot water. Overall, the room felt poorly maintained.
In addition, the staff was not welcoming and in some cases came across as rude, which made the stay even more disappointing.
What was most frustrating was being charged an additional $230 cleaning fee that was not disclosed on the website and was never communicated to us until after checkout. It’s quite ironic that such a high cleaning fee is apparently required when the room itself was clearly not properly cleaned or maintained.
I would not choose to stay here again.

2026-02-26 via Nuitee
M
Michelle solo_traveller us
5
I wouldn’t want to book at the hotel again.
Pros:

I like how the location was close by to the areas I wanted to site see. It was convenient.

Cons:

It would’ve been nice if they have a closet to hangout clothes and mini fridge. My clothes were wrinkled because I had to keep it in my luggage and there’s no fridge to store drinks and food. While taking a shower, our bathroom flooded and water was everywhere. The employees didn’t bring up the iron and iron board at the time that we needed it. I was already in the lobby and needed to use the bathroom. There’s a bathroom around the corner of the lobby and the guy that works there, followed me and said I couldn’t use the bathroom. He was rude and his behaviors are not acceptable.

2026-02-24 via Nuitee
R
Roberto solo_traveller it
7
Pros:

Posizione centrale

Cons:

Riscaldamento quasi inesistente e lavandino in camera

2026-02-23 via Nuitee
F
Franz-Werner extended_group ch
6
2026-02-10 via Nuitee
P
Perez family_with_children us
9
Awesome
Pros:

I've been staying at the Stratford since late 1990s I know it has had several different owners but this recent version of the Stratford is the best so far

2026-02-09 via Nuitee
E
Elsa solo_traveller us
10
It was very good, convenient, close to my conference site, and a very nice, quiet room to relax in
Pros:

I especially liked the cafe area which was open to guests all the time, and I could sit and work on my laptop there It was a very inspiring space!

Cons:

A comfortable chair in the room would have been nice to have

2026-01-31 via Nuitee
C
Camilo solo_traveller de
9
Nice location, comfortable, easy to reach and at the nice part of the center of San Francisco.
Pros:

The location of the hotel is convenient especiallly if you have to be close to union square and moscone center. From there, touristic places around San Francisco can be reached easily.

Cons:

The hotel does not allow to store the bags on the last day, so it is very inconvenient especially if you have some hours to spend and you want to do it light.
Drip coffee next door is included in the morning, but the staff of the cafe are a bit unfriendly when asked for the "free" coffee.

2026-01-27 via Nuitee
S
Savoy solo_traveller us
9
Great, staff great place. Good water good everything good thanks for the book. I loved it. I’ll go back there again anyt
Pros:

Couldn’t beat the price

Cons:

Awesome, pretty clean

2026-01-26 via Nuitee
J
Jane couple ro
8
The location was just amazing.
Pros:

Location & cleanliness

Cons:

No bidet in the toilet, we feel not clean when using toilet without bidet on it.

2026-01-25 via Nuitee