Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Poor service responsiveness
Room cleanliness issues

Categories

Cleanliness
7.63
Several reviews mention issues with room cleanliness and stained towels.
Service
8.6
Mixed sentiments; some praises for friendly staff but complaints about valet and service responsiveness.
Location
9.14
Guests positively highlight the convenient downtown location, particularly for events.
Room Quality
7.59
Complaints regarding room furniture and shower quality; however, some mention clean and spacious rooms.
Amenities
8.62
Amenities are mentioned but not extensively criticized; valet service is noted as both a pro and con.
Value for Money
8.08
Some reviewers suggest that at over $200 a night, the value was not justified due to various issues.
Food and Beverage
7.63
Food choices received mixed feedback, with some indicating they were just okay.
Overall Experience
8.3
Overall experience is mixed due to specific issues, yet many guests express a willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 08:41

Property Description

Convenient Location near Virginia Commonwealth University

On-Site Dining and Free Wi-Fi
Experience the convenience of on-site dining options and stay connected with complimentary Wi-Fi throughout your stay at Graduate Richmond.

Relax by the Outdoor Pool and Stay Active at the Gym
Unwind by the outdoor seasonal pool or keep up with your fitness routine at the on-site gym. Enjoy a refreshing dip or a workout session during your stay.

Book now to enjoy the vibrant city of Richmond, Virginia with Graduate Richmond's exceptional amenities and prime location near key attractions like the Richmond Coliseum and Science Museum of Virginia.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Bar is closed from 2026-05-01 until 2025-11-27

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: RIC

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 37 per day.

Location

Guest Reviews

8.2
Based on 969 reviews
Cleanliness: 7.63
Service: 8.6
Location: 9.14
Room Quality: 7.59
Amenities: 8.62
Value for Money: 8.08
Food and Beverage: 7.63
Overall Experience: 8.3
B
Brian • solo_traveller • us
1
🖕🏼🧊
Pros:

Bartender and front desk staff were amazing. Zero complaints.

That said I am glad I got a reminder to review Hilton the day you ‘stood your ground’

Cons:

You support ICE and this regime

2026-02-11 • via Nuitee
S
Stacey • extended_group • us
8
2026-02-09 • via Nuitee
M
Mauricio • family_with_children • us
10
2026-01-19 • via Nuitee
A
Amy • extended_group • us
10
2026-01-16 • via Nuitee
M
Michael • couple • us
6
A decent but very dated hotel that caters to the college crowd with antiquated facilities, greatstaf
2026-01-15 • via Nuitee
J
John • solo_traveller • us
8
Cons:

A little frayed around teh edges

2026-01-15 • via Nuitee
N
Nate • couple • us
9
2026-01-15 • via Nuitee
D
Don • extended_group • us
8
2026-01-06 • via Nuitee
K
Kim • couple • us
10
2025-12-22 • via Nuitee
N
Nicole • couple • us
8
2025-12-13 • via Nuitee
E
Ed from Vienna, VA • couple • us
8
Modern, clean hotel with spacious rooms with an excellent downtown location.
Pros:

Modern, clean hotel with spacious rooms with an excellent downtown location. For those of you who are visiting your children at VCU, this hotel has an excellent location near the campus and dormitories. It is also within reasonable walking distance to the Altria Theatre. Overnight Paid Valet Parking for your vehicle is readily available but expensive.

2025-12-05 • via Nuitee
B
Bbolen • Couples
4
Poor/Bad Experience
Pros:

We stayed at the Graduate in October to visit friends for a weekend. While staff was friendly in person our overall experience was pretty disappointing and in fact kind of terrible. We will not be staying again. I have never written a bad review but this warrants a complaint. Here are the following issues we took with our stay.

1. Valet. Exceedingly long wait time at arrival and departure. At departure, we actually ended up having to walk to go get our car ourselves after 20 minutes standing outside as we were running late to an event. The valet attendant said he could not find the car.. (we had seen where it was parked the night before getting dinner). I initially excused this as perhaps just younger staff mishap but when we got to the car the battery was almost dead(left lights on) and I had a parking ticket on the window! I have called and spoken with The Graduate Richmond twice about this with a promise to return my call to resolve this through the valet service. I have not received a call to date. So on top of paying for the valet service, tipping staff I'm now paying a $50 parking ticket.

2. Service - I asked for extra pillows the night of the stay. Front desk said they would bring them up. Nobody ever came.

3. Room - The shower was falling apart. The handles had basically come off the wall making it difficult to change the temperature. There was zero furniture in the bathroom to lay anything on except a tiny sink. Kind of odd since it was actually a fairly large bathroom and could easily could fit something more accommodating. The minifridge was laying on the carpet at the foot of the bed without a build in/cabinet desk sadly more like a undergraduate dorm room.

2025-11-30 • via Tripadvisor
J
jl_in_chevychase • Family
2
Poorly run, bad shower, stained towels. Avoid
Pros:

This is an extremely poorly run and understaffed hotel. Waited 45 minutes when checking in for the valet. One person working the valet - traffic was backed up and blocking the street. Then, our room didn't have hot water. Shower water pressure was almost nonexistent. Was told that's just how it is and cannot be fixed. We were comped a night because of it, which was nice.

Housekeeping forgot to check the soap and we ran out after 3 showers. Our towels were stained. And housekeeping just no showed cleaning one day, of course when we needed more soap.

We also had more valet problems again the next two nights. The hotel has so much potential, but is clearly poorly run - could be a manager problem, could be a cheap owner problem. But at over $200 a night and as a frequent Richmond visitor I will never stay here again. Which is too bad, because I loved the Graduate in Ann Arbor.

2025-11-29 • via Tripadvisor
J
Joe • couple • us
8
Excellent property.
Pros:

Location was great.
Room was clean and quiet.
All staff were wonderful and friendly.

Cons:

Food choice was ok.
Elevator was a bit shabby.

2025-11-23 • via Nuitee
G
GEOFFREY • couple • us
10
Our stay at The Graduate was very enjoyable.
Pros:

Great location and very helpful staff.

2025-11-21 • via Nuitee
B
blaine • couple • us
10
2025-11-16 • via Nuitee
S
Stacey • solo_traveller • us
10
Pros:

The convenience to the event and the friendly staff .

Cons:

N/A

2025-11-16 • via Nuitee
G
Global39295588074 • Friends getaway
10
Thanks
Pros:

Stayed here a few weeks ago the staff was very friendly the room was clean and my view was great I'll be coming back for sure,I'm really glad the hot water got hot to my liking

2025-11-07 • via Tripadvisor
1
112jtl • Family
10
Great service
Pros:

Great service, Otto was great. Really good valet service from the team overall. Glad to have these folks taking care of my car

2025-10-26 • via Tripadvisor
Z
zereadamy • Family
10
Great Experience
Pros:

My checking in and leaving experience was great, the front desk was very helpful. I was also very pleased with Ottos help as a valet.

2025-10-24 • via Tripadvisor