Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Poor service responsiveness
Room cleanliness issues

Categories

Cleanliness
7.63
Several reviews mention issues with room cleanliness and stained towels.
Service
8.6
Mixed sentiments; some praises for friendly staff but complaints about valet and service responsiveness.
Location
9.14
Guests positively highlight the convenient downtown location, particularly for events.
Room Quality
7.59
Complaints regarding room furniture and shower quality; however, some mention clean and spacious rooms.
Amenities
8.62
Amenities are mentioned but not extensively criticized; valet service is noted as both a pro and con.
Value for Money
8.08
Some reviewers suggest that at over $200 a night, the value was not justified due to various issues.
Food and Beverage
7.63
Food choices received mixed feedback, with some indicating they were just okay.
Overall Experience
8.3
Overall experience is mixed due to specific issues, yet many guests express a willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 08:41

Property Description

Convenient Location near Virginia Commonwealth University

On-Site Dining and Free Wi-Fi
Experience the convenience of on-site dining options and stay connected with complimentary Wi-Fi throughout your stay at Graduate Richmond.

Relax by the Outdoor Pool and Stay Active at the Gym
Unwind by the outdoor seasonal pool or keep up with your fitness routine at the on-site gym. Enjoy a refreshing dip or a workout session during your stay.

Book now to enjoy the vibrant city of Richmond, Virginia with Graduate Richmond's exceptional amenities and prime location near key attractions like the Richmond Coliseum and Science Museum of Virginia.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: RIC

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 37 per day.

Location

Guest Reviews

8.2
Based on 1009 reviews
Cleanliness: 7.63
Service: 8.6
Location: 9.14
Room Quality: 7.59
Amenities: 8.62
Value for Money: 8.08
Food and Beverage: 7.63
Overall Experience: 8.3
B
Brittnie • solo_traveller • us
10
2026-06-11 • via Nuitee
O
Odalys • family_with_children • us
10
2026-06-10 • via Nuitee
S
Sherry • solo_traveller • us
9
2026-06-10 • via Nuitee
M
Mary • couple • gb
9
Friendly, Clean and a great nights sleep.
Pros:

Very friendly staff. Lovely room that was clean and well furnished. Very comfortable bed.

Cons:

The shower was very small. The valet parking was efficient but expensive.

2026-06-06 • via Nuitee
L
LaSonia • family_with_children • us
8
2026-05-30 • via Nuitee
J
Jen • couple • au
10
2026-05-30 • via Nuitee
J
Jazzma • couple • us
3
Drove 7 hrs couldn’t check in early the room wasn’t ready tv wasn’t working properly and overall that’s it.
Pros:

Nice location and building was nice

Cons:

No greetings.

2026-05-30 • via Nuitee
S
Scenic18208385125 • Solo travel
10
Fun, clean & comfort
Pros:

I must say the stay was great! Amazing food, vibes, and service! Huge shout out to Vicky at the front desk for her amazing hospitality and helpful advice! (:

2026-05-29 • via Tripadvisor
S
Sarah1517 • Family • Chesapeake, Virginia
6
Good for a few nights
Pros:

I’ve stayed at multiple Graduate hotels, they are actually one of my favorite branded hotels. This one like the others typically has higher end finishes and are nicely decorated for less of a hotel feel and more of a homey feel.

This particular location seemed slightly less cared for than others I’ve stayed in. It was Memorial Day weekend and we (like other guests) were in town for a tournament-so the hotel was fully booked. But there was trash in the lobby from kids playing in the game area, adults loudly gathered in the front area, the hotel lobby/check-in wasn’t a large area so I think it just felt crowded and cramped every-time I was down there. Valet area is also small so that gets crowded too-valet hustled though so kudos to them.

While very specific to our stay-our room 1005 upon entering smelled like someone had smoked two packs of cigarettes in the room with windows closed. I went downstairs immediately to see if we could switch rooms but due to being at full capacity they could not move us unless our family split up and I was not putting a minor child in a room alone. They were kind and offered to bring a machine in to help try to fix the smell but I can’t imagine that would help too much.

A few more items to note, the bathroom was TINY. Like a closet. If you are someone tall, headspace may be an issue. The TV has 38 channels-good luck finding much to watch. Surprising that this day and age, in a nice hotel they don’t have any smart TVs to connect to any streaming apps. I’m not typically a TV snob but I feel like for the price, upgraded TVs aren’t too far of a reach.

All in all it wasn’t terrible, but I likely wouldn’t stay again.

2026-05-25 • via Tripadvisor
O
Ona • solo_traveller • us
8
Stay was nice and peaceful, very comfortable and somewhat clean. I would stay again but without my pay due to the unpla
Pros:

Location and decor

Cons:

They don’t mention the pet fee anywhere when booking. So to have a 75$ fee sprung on you at check in was quite unpleasant.

2026-05-22 • via Nuitee
M
M9710YRmitchm • Business
10
The Graduate Review
Pros:

Cherelle was great! We sat in the bar for a few cocktails. She got creative and created a cocktail just for me and engaged in conversation. I highly recommend booking a stay in you’re in the Richmond area.

2026-05-19 • via Tripadvisor
D
D6827OLkatied • Business
10
Great service and drinks!
Pros:

Cherelle at the bar in the Graduate Hotel was absolutely amazing! She brought such a fun and welcoming energy to the atmosphere and made the entire experience memorable. She even created a custom cocktail for my boss that was hands down one of the best drinks I’ve ever had. You can tell she truly loves what she does and goes above and beyond for her guests. If you’re at the Graduate, definitely stop by and see Cherelle!

2026-05-19 • via Tripadvisor
R
Rebecca • couple • us
9
2026-05-14 • via Nuitee
R
Rorie • couple • us
10
2026-05-13 • via Nuitee
P
Pamela • family_with_children • us
10
2026-05-12 • via Nuitee
H
HiltonHero • Family • San Juan, Puerto Rico
10
Unbeatable location!
Pros:

This is the perfect Hilton for exploring Richmond. The rooms are thoughtfully decorated and very comfortable, but the highlight of this property was definitely the location! A short walk from both the Virginia State Capitol, Belle Isle, and all of my favorite restaurants and shops around the campus of VCU.

I’d especially like to shout-out Destiny at the front, she welcomed me smiling and made me feel very appreciated throughout my entire stay. That first impression meant a lot!

Macy at Byrdhouse was also exceptional and helped me order the perfect meal to enjoy a lovely sunset on the rooftop!

I am eager to return, 5/5!

2026-04-25 • via Tripadvisor
H
Hang • solo_traveller • us
8
2026-04-18 • via Nuitee
E
ELIZABETH • extended_group • us
1
Will never come back
Pros:

Not much

Cons:

Bartenders that did not know how to mix a drink.
Limited wine selection.
Room service that never shows up.
Dangerous stairwell.
Hidden fee's. The room was definitely not worth the money. Will not be back.

2026-04-17 • via Nuitee
W
Wynton • couple • us
7
2026-04-11 • via Nuitee
M
marimD451WN • Couples
10
Another great Hilton. Thank you Keisha
Pros:

So comfy, great vibe, great costumer service, especially from Keisha at the Front Desk. I would definitely come back

2026-04-06 • via Tripadvisor