Hotel Ilaia

Hotels
9.6 (232 reviews)
351 Capitan Ignacio Carrera Pinto , Punta Arenas , cl

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Family rooms
Luggage storage
Massage services
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
See all facilities

Review Highlights

Pros:
Lovely atmosphere
Exceptional staff
Delicious breakfast
Cleanliness
Cons:
Noise from the road at night
Bathroom a little small

Categories

Cleanliness
9.51
The hotel is very modern, clean and cozy with a great indoor roof top terrace.
Service
9.88
The staff was incredibly kind and helpful; they treated guests like family.
Location
9.32
Located in a quiet side street, a bit far from the center but worth the stay.
Room Quality
9.47
Very spacious and comfortable rooms, with super comfortable beds.
Amenities
9.3
Great amenities including a lovely indoor terrace and excellent breakfast.
Value for Money
9.76
Well worth the money according to multiple reviews.
Food and Beverage
9.71
Exceptional breakfast with home-made options, best experienced during the stay.
Overall Experience
9.88
Guests recommend the hotel highly for its welcoming atmosphere and excellent service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 07:48

Property Description

Modern Amenities
Hotel Ilaia in Punta Arenas offers a 24-hour front desk, airport transfers, and free WiFi, ensuring a convenient stay for guests.

Comfortable Accommodation
Each room features a private bathroom with a shower, free toiletries, and a hairdryer, providing a relaxing environment for guests to unwind.

Convenient Location
Situated just 1.4 km from Playa Colon and 20 km from Presidente Carlos Ibáñez del Campo International Airport, Hotel Ilaia is the perfect choice for travelers seeking comfort and accessibility during their stay in Punta Arenas.

Experience luxury and convenience at Hotel Ilaia. Book your stay now for an unforgettable experience!

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PUQ

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

9.6
Based on 232 reviews
Cleanliness: 9.51
Service: 9.88
Location: 9.32
Room Quality: 9.47
Amenities: 9.3
Value for Money: 9.76
Food and Beverage: 9.71
Overall Experience: 9.88
K
Klaus • couple • de
8
2026-02-28 • via Nuitee
C
cassandra • extended_group • us
10
2026-02-28 • via Nuitee
L
Louis • couple • us
9
2026-02-24 • via Nuitee
X
XuPing • couple • cn
10
2026-02-22 • via Nuitee
A
Andres • couple • cl
8
Pros:

La ubicación era buena, y la atención fue excelente.

Cons:

El desayuno era solo hasta las 9:30 hrs, muy temprano si es que un día quieres levantarte más tarde. No tenían huevos. La habitación era algo pequeña y el baño aún más.

2026-02-14 • via Nuitee
R
Romina • couple • ar
9
Noche en Punta Arenas
Pros:

El hotel es muy calido y acogedor con espacios muy bien decorados.
El personal es muy atento y servicial. Y sirven un desayuno excelente con productos caseros y saludables, muy rico y variado.

2026-02-11 • via Nuitee
D
Dianne • extended_group • us
10
Great staff and an eagles nest room.
Pros:

Staff was wonderful, accommodated us by serving a light breakfast for an early tour. Beds comfortable. Shower great. Love the upstairs deck room.

2026-02-11 • via Nuitee
S
Sophie • extended_group • au
9
2026-02-09 • via Nuitee
K
Ksenia • family_with_children • ru
9
Pros:

Внутри очень уютно, персонал максимально вежливый и приятный

2026-01-30 • via Nuitee
T
Thomas • couple • de
10
Nettes familengeführtes Hotel
Pros:

Sehr nettes Familienhotel am Rande der Altstadt etwas den Hügel hinauf. Mit schlnen, hellen Zimmern und einer tollen Dachlounge mit Blick über die Stadt. Alles ist zu Fuß erreichbar. Ds nette Team gab uns zudem tolle Restaurant-Tipps und war extrem hilfsbereit. Sehr persönlich, das liebevoll servierte Frühstück. Wir waren sehr zufrieden.

2026-01-26 • via Nuitee
U
Urs • couple • ch
10
Gutes Hotel in Punta Arenas
Pros:

Bequemes, modern eingerichtetes Zimmer. Freundlicher Empfang, sehr gesundes Frühstück. Gute, zentrale Lage.

2026-01-26 • via Nuitee
G
Gonzalo • couple • ar
10
Pros:

The staff!!!! Amazing

2026-01-26 • via Nuitee
K
Kimberly • couple • us
10
Pros:

Conveniently located. Very comfortable bed. Loved the roof area with wine. Breakfast was also very good.

2026-01-25 • via Nuitee
S
SHIGEAKI • solo_traveller • jp
8
2026-01-23 • via Nuitee
H
Holger • couple • de
10
Pros:

Best place in town, terrace and good recommendations for city tours.

Cons:

Nothing.

2026-01-22 • via Nuitee
E
Emily • extended_group • us
10
Pros:

Delicious breakfast!

2026-01-21 • via Nuitee
E
Emily • extended_group • us
10
Wonderful family hotel, warm attentive service and lovely sparkling clean rooms and bathrooms!
2026-01-21 • via Nuitee
P
Peter • couple • us
10
Caring, welcoming people who treat you like their family.
Pros:

The staff was incredibly kind and helpful to us. We booked at the last minute due to an unexpected change of plans and yet they went out of their way to make us feel welcome and comfortable. Such wonderful people!! I cannot say enough good things about their kindness!

2026-01-20 • via Nuitee
P
Philippe • couple • fr
8
2026-01-20 • via Nuitee
L
Laura • couple • de
10
Pros:

The hotel is very modern, clean and cozy with a great indoor roof top terrace. But even more they have amazing people working there! We had to leave one night earlier because of a storm forecast and they went above and beyond to cancel our credit card payment for the second night, even though it was a bit of a hassle with the bank. Thank you so much, we can’t wait to stay here again :) and can recommend it to anyone

2026-01-20 • via Nuitee