The Omni Grove Park Inn & Spa - Asheville

Hotels
•
Omni Hotels
9 (922 reviews)
290 Macon Avenue , Asheville , us

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Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Free beach shuttle
Clubhouse
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
See all facilities

Review Highlights

Pros:
Stunning views
Great food and beverage options
Friendly service
Cons:
Old and tired facilities
Limited spa access
High parking fees

Categories

Cleanliness
8.14
The room was dingy and in need of renovation; older facilities were mentioned as an issue.
Service
9.61
Exceptional service was noted in multiple reviews despite some concerns about pet policies.
Location
9.65
Located 10-15 minutes from downtown Asheville with beautiful scenery.
Room Quality
8.1
Older rooms in need of renovation were described; room quality was not positively highlighted.
Amenities
9.63
Beautiful hotel with outstanding restaurants, though limited access to the spa was a concern.
Value for Money
8.09
Some reviews indicated that the hotel did not meet luxury standards despite high prices.
Food and Beverage
9.64
Excellent food and beverages noted throughout the hotel.
Overall Experience
9.11
Mixed experiences with some concerns but generally positive overall sentiment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 02:47

Property Description

Luxurious Accommodations
The Omni Grove Park Inn offers beautifully furnished rooms with modern amenities including flat-screen TVs and spa-like showers. The solid oak pieces add a touch of elegance to your stay, ensuring a comfortable and relaxing experience.

World-Class Dining Options
Indulge in a culinary journey at the hotel's four on-site restaurants, each offering a unique and delicious menu. From classic steak and seafood at Sunset Terrace to French fare at VUE 1913, there is something to satisfy every craving.

Relaxation and Recreation
Unwind at the subterranean spa with mineral pools, sauna, and steam room, or enjoy a round of golf at the Donald Ross-designed course. With stunning views of the Blue Ridge Mountains and proximity to downtown Asheville, the Omni Grove Park Inn is the perfect destination for your next getaway.

Book now to experience luxury and relaxation at Omni Grove Park Inn in Asheville, North Carolina.

Important information:

Please contact the property in advance of your stay to check the availability of pet-friendly rooms.

The resort fee includes internet, in-room coffee and tea, two bottled waters replaced daily, on-property shuttle service, access to the sports complex with an indoor pool, complimentary fitness classes at the sports complex, access to the seasonal outdoor pool, admission to the introduction to golf classes from Tuesday to Saturday (reservations required), an audio history tour, access to the sunset trail, and access to the business centres.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: AVL

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs USD 40 per day.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9
Based on 922 reviews
Cleanliness: 8.14
Service: 9.61
Location: 9.65
Room Quality: 8.1
Amenities: 9.63
Value for Money: 8.09
Food and Beverage: 9.64
Overall Experience: 9.11
M
Mendez • couple • us
4
Will not be visiting again and will be double checking booking.com's descriptions of future hotels.
Pros:

Walking around the property was nice.

Cons:

According to booking.com, there is an indoor pool. However, even as a guest at the hotel, reservations needed to be made days in advance. The indoor pool was the #1 reason we stayed there. We planned for months to go to that pool. It was definitely very disappointing and felt like the stay was a huge waste of money.

2026-05-16 • via Nuitee
E
Eleuteria • couple • us
7
Pros:

The only problem was the room that was assigned to me it was very uncomfortable and reduced compared to the rest of the magnificent hotel and the super friendly staff thank you for your service I had a great time

2026-05-15 • via Nuitee
S
Shannon • couple • us
10
2026-05-13 • via Nuitee
T
Theofanis • couple • us
10
Pros:

EVERYTHING!😊

2026-05-06 • via Nuitee
K
Kristin • family_with_children • us
9
Fantastic old building with great history, but be prepared for high prices
Pros:

The hotel itself is gorgeous with fantastic views. I was pleasantly surprised by the quality of the food at the restaurants throughout the building. Do not miss the elevator tour behind the fire with Jimmy!

Cons:

Everything is very expensive. The spa costs over $200 per person per day, in addition to your hotel booking, and must be reserved well in advance. The rooms are very dated, and the hotel is well overdue for a renovation. At check-in, we were warned that there might be scaffolding outside our window, which we had paid extra to have a mountain view from. Rather than being a minor footnote, this warning caused real stress throughout our stay. Every day, we found ourselves anxiously wondering whether today would be the day our view got blocked, which is not how anyone wants to spend a vacation. To make matters worse, it is unclear why those rooms are being rented out at full price in the first place. Any room with a view that could be obstructed by ongoing construction work should simply be taken off the market until the work is complete. Fortunately, the scaffolding never blocked our view, but the construction chemicals made the room quite unpleasant on our last night. The newer wings of the hotel also feel out of place compared to the historic building, as they regularly host business conferences, giving the whole experience a strange vibe when you find yourself walking through a convention crowd on the way to dinner.

2026-05-06 • via Nuitee
M
Murielle • solo_traveller • fr
9
Séjour magnifique, spa extraordinaire ordinaire, penser à réserver en avance
Pros:

Le lieu magnifique, la diversité des équipements et la décoration

Cons:

Dommage qu’il y avait des travaux avec un peu de bruit

2026-05-05 • via Nuitee
A
Ana • solo_traveller • ve
10
Nice hotel with a beautiful view and exceptional staff
Pros:

The view

Cons:

Everything was great

2026-05-04 • via Nuitee
L
Leslie • couple • us
10
Pros:

Each and every staff member we came into contact with was very friendly and helpful. Looking forward to a future visit. Absolutely a stunning property.

2026-05-01 • via Nuitee
R
Rick • couple • us
10
2026-04-29 • via Nuitee
R
Ricky • couple • us
10
2026-04-27 • via Nuitee
S
Suntana • solo_traveller • th
9
The workers were right at the room window doing the renovation job.
Pros:

Staff is very friendly and helpful. The scenery is stunning.

Cons:

The property is a bit run down.

2026-04-24 • via Nuitee
S
Stephanie • solo_traveller • us
10
Definitely what I needed!
Pros:

How peaceful and secluded it is.

2026-04-23 • via Nuitee
S
Sergio • solo_traveller • us
9
Pros:

The place is nice but deficult to arrive

Cons:

Not to meny options to eat in the restaurant the cocktails was really bad not flavor no variety and to expensive.

2026-04-20 • via Nuitee
A
Alaa • couple • tw
9
Amazing! :)
Pros:

Amazing hotel and a great vibe. Everything was perfect!
Make sure to book in advance if you want to spend a day in the spa, unfortunately we couldn’t cause we tried to book only when we reached there!

2026-04-19 • via Nuitee
B
BeaconHillBandit • Couples • New Cumberland, Pennsylvania
10
Wife’s favorite resort.
Pros:

My wife fell in love with this resort. Lots of on site restaurants. Very nice spa. The inside pools of the spa are wild. Lots of rock. Great view from our room of the city but there was scaffolding. There was some upkeep going on.

2026-04-18 • via Tripadvisor
B
B6953AQbradb • Business
10
Business trip that makes you want to return for pleasure.
Pros:

Amazing location and awesome staff and environment. Came here for a business event and immediately decided that I was coming back for pleasure and a personal trip in the very near future. This place is incredible.

2026-04-15 • via Tripadvisor
3
371jacquec • NONE
10
A Relaxing Escape with Stunning Views
Pros:

Our stay at the Omni Grove Park Inn was absolutely wonderful! The views are truly gorgeous—perfect for relaxing and taking it all in. The staff was incredibly friendly and helpful, making the whole experience even better. We especially loved the delicious food on the Sunset Terrace—such a great spot to unwind and enjoy the scenery. Already looking forward to going back and trying out the spa amenities next time!

2026-04-14 • via Tripadvisor
U
UNCphil127 • NONE
10
great property and service
Pros:

great experience here excellent service and food. Property itself is a great place to spend the weekend. Rooms are dated, but there’s plenty to do and not spend time in your room

2026-04-13 • via Tripadvisor
D
daniellejE3766SF • NONE
2
Construction zone with terrible service
Pros:

The property itself is absolutely stunning, and we were truly impressed by its beauty. However, our overall experience was unfortunately less than we had anticipated.

During our stay, there was scaffolding directly outside our room windows, which completely obstructed the view and made it difficult to enjoy the space. Additionally, having workers frequently passing by the windows created a lack of privacy that felt uncomfortable, especially while we were changing our clothes. The construction noise was also quite disruptive. At times, the drilling was so loud that we had to leave the room. It made it especially challenging for my daughter to nap, and we had to rely on a box fan to help create enough noise for her to nap.

We also experienced some issues with housekeeping. After the first night, our room was not serviced again, likely due to my daughter’s nap schedule between 12–3 p.m. I requested fresh towels multiple times, but they were never delivered, and I ultimately had to locate and take them from a housekeeping cart myself.

In addition, the shower drain in our bathroom was clogged, causing water to pool a few inches deep during use. Toiletries were not restocked either, I only had enough conditioner for one shower and had to rely on what I brought from home.

We chose the Omni expecting an elevated experience, and while we understand that maintenance and improvements are sometimes necessary, the extent of the construction and the impact it had on our stay made it feel far from the upscale experience we anticipated. It was surprising that rooms in such close proximity to active construction were being rented without prior notice.

2026-04-12 • via Tripadvisor
• couple • us
8
2026-04-12 • via Nuitee