Extended Stay America Suites - Santa Rosa - North

Hotels
•
Extended Stay America Suites
6.7 (404 reviews)
100 Fountain Grove Pkwy , Santa Rosa , us

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Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Clean rooms
Cons:
Long check-in process
Elevator issues
Poor cleanliness

Categories

Cleanliness
4.95
Many reviews indicated issues with cleanliness, including filthy rooms and lack of proper upkeep.
Service
7.95
Service varied, with some positive mentions of friendly staff but also experiences of long wait times.
Location
8.45
Centrally located, which was a common positive note in reviews.
Room Quality
6.95
Mixed reviews about room quality, with some being clean and others described as old and run down.
Amenities
5.95
Limited amenities were a concern, particularly with broken elevators and missing features.
Value for Money
6.95
Some guests felt they paid too much for the services received, impacting perceived value.
Food and Beverage
6.45
Breakfast offerings were deemed lacking or below expectations.
Overall Experience
5.95
Overall average experience with significant room for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 05:09

Property Description

Fully Equipped Kitchen in Every Room
Enjoy the convenience of a fully equipped kitchen with a stovetop, microwave, and fridge in every room at Extended Stay America - Santa Rosa. Whether you're staying for a night or an extended period, you can whip up your favorite meals just like at home.

Complimentary Grab-and-Go Breakfast
Start your day right with a complimentary grab-and-go breakfast served every morning. Indulge in breakfast bars, muffins, hot cereal, coffee, and tea before heading out to explore Santa Rosa or attending business meetings.

Convenient Amenities and Services
Benefit from free WiFi, 24-hour front desk assistance, laundry facilities, and upgraded bedding with extra pillows during your stay. With free weekly housekeeping and onsite parking, your comfort and convenience are our top priorities.

Experience comfort and convenience at Extended Stay America - Santa Rosa - North. Book your stay now for a memorable visit to Santa Rosa!

Important information:

Housekeeping service is offered every 14 days. For stays of 14 nights or longer, the provided weekly cleaning service includes dusting, vacuuming, emptying the trash, cleaning the bathroom, cleaning the kitchen, and more.
Fresh towels and linen can be exchanged at the front desk at any time.
Daily housekeeping services are available for an additional fee.
A valid credit card is required at check-in for payment; cash is not accepted.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SFO

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

6.7
Based on 404 reviews
Cleanliness: 4.95
Service: 7.95
Location: 8.45
Room Quality: 6.95
Amenities: 5.95
Value for Money: 6.95
Food and Beverage: 6.45
Overall Experience: 5.95
M
Macy • couple • us
1
see above
Pros:

Staff wasn't available to check in guests at 7:00 pm
She was on a break and told us she would be back in 30 minutes
We left and found another hotel
We are disputing the charges

Cons:

see above

2026-06-20 • via Nuitee
L
Linda • couple • us
10
2026-06-19 • via Nuitee
M
Maria • couple • us
4
2026-06-18 • via Nuitee
K
Kalajian • couple • us
1
Nothing, Booking.com owes me money. The hotel would not let us stay no reservation no card on file
Pros:

Nothing, Booking.com owes me money. The hotel would not let us stay at the hotel stating no reservation and no card on file.

Cons:

Nothing, Booking.com owes me money. The hotel would not let us stay at the hotel stating no reservation and no card on file.

2026-06-18 • via Nuitee
R
Reed • family_with_children • us
2
Pros:

nothing

Cons:

everything

2026-06-15 • via Nuitee
O
orlando • couple • us
3
Felt like a section 8 long term motel.
Pros:

Nothing

Cons:

Poor customer service, had to wait about 10 minutes to check in, nobody at desk. Reason being, customer service agent had to smoke her cigarette outside.

2026-06-15 • via Nuitee
M
Marilyn • solo_traveller • us
2
It was very disappointing. From the lack of front desk monitoring to the old building, not good.
Pros:

The breakfast was a choice of packaged mini muffin or packaged granola bar. It was deceptive to call it breakfast. Coffee was luke warm.

The hotel was in a nice area if you don't need to be at all close to town. The room was fairly large, though.

Cons:

Everything. When I first arrived there was no one at the front desk for about 15 minutes. The building was old and beat up.

2026-06-11 • via Nuitee
B
Bayardo • solo_traveller • us
10
Pros:

Todo perfect 👌

2026-06-11 • via Nuitee
F
Fernando • couple • us
7
2026-06-09 • via Nuitee
V
Venegas • solo_traveller • us
6
2026-06-08 • via Nuitee
D
Dennis • solo_traveller • us
6
Pros:

Helpful associates

Cons:

Breakfast left a lot to be desired
Room showed many cosmetic issues that showed much wear and tear
Wasn't as clean as you would like; crumbs in drawer and on kitchen counter

2026-05-29 • via Nuitee
J
John • couple • us
6
Pros:

Nice location

Cons:

Uncomfortable bed. Minimal breakfast.

2026-05-25 • via Nuitee
J
Jill • couple • us
10
2026-05-12 • via Nuitee
H
Hani • solo_traveller • us
2
2026-05-11 • via Nuitee
B
Bruce • solo_traveller • us
9
2026-05-04 • via Nuitee
N
Nancy • solo_traveller • us
7
2026-05-01 • via Nuitee
M
Maria • couple • us
9
La atención muy buena
Pros:

La atención

Cons:

Lo único malo es que ala hora del baño no había shampoo no sé si tenía que pedirlo o llevar el mío pero como fui de inesperado no iba bien preparada con las cosas personales

2026-04-28 • via Nuitee
V
Venina • family_with_children • us
8
2026-04-27 • via Nuitee
S
Sydney • solo_traveller • us
9
This is a terrific place to stay while in Santa Rosa: clean, friendly staff, great value.
Pros:

Great location for Luther Burbank Center and good value

2026-04-20 • via Nuitee
D
Danielle • family_with_children • us
8
2026-04-09 • via Nuitee