Extended Stay America Suites - Santa Rosa - North

Hotels
•
Extended Stay America Suites
6.7 (377 reviews)
100 Fountain Grove Pkwy , Santa Rosa , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
Lift / Elevator
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Clean rooms
Cons:
Long check-in process
Elevator issues
Poor cleanliness

Categories

Cleanliness
4.95
Many reviews indicated issues with cleanliness, including filthy rooms and lack of proper upkeep.
Service
7.95
Service varied, with some positive mentions of friendly staff but also experiences of long wait times.
Location
8.45
Centrally located, which was a common positive note in reviews.
Room Quality
6.95
Mixed reviews about room quality, with some being clean and others described as old and run down.
Amenities
5.95
Limited amenities were a concern, particularly with broken elevators and missing features.
Value for Money
6.95
Some guests felt they paid too much for the services received, impacting perceived value.
Food and Beverage
6.45
Breakfast offerings were deemed lacking or below expectations.
Overall Experience
5.95
Overall average experience with significant room for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 05:09

Property Description

Fully Equipped Kitchen in Every Room
Enjoy the convenience of a fully equipped kitchen with a stovetop, microwave, and fridge in every room at Extended Stay America - Santa Rosa. Whether you're staying for a night or an extended period, you can whip up your favorite meals just like at home.

Complimentary Grab-and-Go Breakfast
Start your day right with a complimentary grab-and-go breakfast served every morning. Indulge in breakfast bars, muffins, hot cereal, coffee, and tea before heading out to explore Santa Rosa or attending business meetings.

Convenient Amenities and Services
Benefit from free WiFi, 24-hour front desk assistance, laundry facilities, and upgraded bedding with extra pillows during your stay. With free weekly housekeeping and onsite parking, your comfort and convenience are our top priorities.

Experience comfort and convenience at Extended Stay America - Santa Rosa - North. Book your stay now for a memorable visit to Santa Rosa!

Important information:

Housekeeping service is offered every 14 days. For stays of 14 nights or longer, the provided weekly cleaning service includes dusting, vacuuming, emptying the trash, cleaning the bathroom, cleaning the kitchen, and more.
Fresh towels and linen can be exchanged at the front desk at any time.
Daily housekeeping services are available for an additional fee.
A valid credit card is required at check-in for payment; cash is not accepted.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SFO

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

6.7
Based on 377 reviews
Cleanliness: 4.95
Service: 7.95
Location: 8.45
Room Quality: 6.95
Amenities: 5.95
Value for Money: 6.95
Food and Beverage: 6.45
Overall Experience: 5.95
E
Erin • family_with_children • us
7
Staff needs to work their tact
Pros:

Convenience/proximity to the highway

Cons:

Told the front desk staff member working that evening that someone's lights were on in the parking lot in one of the handicapped parking spots and he shrugged and said, "oh well, that's their problem".
I can understand if he didn't have a way of matching the car to the guest but he could have said that in a nicer way. I grew up in Santa Rosa and that is not the way I was raised to treat guests.

2026-02-13 • via Nuitee
L
Linda • family_with_children • us
5
Pros:

Clean

Cons:

Reception, key didn’t work, door from bathroom broken, and breakfast not great.

2026-01-30 • via Nuitee
W
Walker • couple • us
8
Could have been worse
Cons:

The lack of staff

2026-01-29 • via Nuitee
G
Garcia • couple • us
10
2026-01-28 • via Nuitee
N
Naqarase • couple • us
10
2026-01-28 • via Nuitee
D
Diane • solo_traveller • us
9
2026-01-25 • via Nuitee
R
Robin Marshall • family_with_children • us
9
Pros:

Home away from home.Great accommodations and staff

2026-01-22 • via Nuitee
R
ROSA • family_with_children • us
7
2026-01-20 • via Nuitee
A
Andrea • family_with_children • us
8
Pros:

Breakfast was okay.

2026-01-19 • via Nuitee
T
Tristan • solo_traveller • us
1
2026-01-19 • via Nuitee
C
Candace • family_with_children • us
3
would not stay there again
Pros:

beds were comfortable, room very clean

Cons:

There was nothing in the room, not even a coffee maker, cups, no extra pillows, blankets, not even an extra roll of toilet paper. Turns out you could ask for stuff at the front desk. (however, they did not require ID as proof you are a resident). So pointless.

2026-01-19 • via Nuitee
J
Juana • couple • us
10
2026-01-19 • via Nuitee
T
Theress • couple • us
10
2026-01-19 • via Nuitee
A
Angela • family_with_children • us
10
Very nice place to stay. Comfortable and a good price
Pros:

Staff was helpful and friendly. The room was very comfortable and clean. Definitely will be staying there again

2026-01-18 • via Nuitee
M
MATILDA • couple • us
10
2026-01-07 • via Nuitee
D
Daniel • couple • us
1
2026-01-06 • via Nuitee
T
Tony • couple • us
6
Good for the price.
Pros:

It was easily accessible and the price was right.

Cons:

I had to wait in the lobby for over 10 minutes for someone at the front desk to check me in.

2026-01-05 • via Nuitee
S
Sheila • family_with_children • us
9
2026-01-02 • via Nuitee
T
Toui • couple • us
7
2025-12-30 • via Nuitee
M
Martin • family_with_children • us
8
2025-12-26 • via Nuitee