Candlewood Suites Louisville Airport by IHG

Hotels
•
IHG
8 (120 reviews)
1367 Gardiner Ln, Louisville, Kentucky, 40213 , Louisville , US
1-502-357-3577

listing image 1
Show all photos
Pets allowed

Facilities

Fitness facilities
Free WiFi
24-hour front desk
Terrace
Picnic area
Elevator
Fitness facilities
ATM/banking
Safe-deposit box at front desk
Internet access in public areas - high speed
See all facilities

Review Highlights

Pros:
Clean and comfortable rooms
Friendly staff
Good amenities
Cons:
Poor cleanliness
Rude service by some staff
Maintenance issues in rooms

Categories

Cleanliness
5.5
Several reviews indicated the hotel was not clean, with dirty rooms and a weird smell.
Service
8.5
Some reviews highlighted courteous staff, despite a negative experience with one staff member.
Location
8.5
Standard quality for this hotel tier.
Room Quality
8
Many guests found the rooms comfortable but mentioned issues with cleanliness and maintenance.
Amenities
8.5
Guests appreciated the full kitchen and shower water pressure.
Value for Money
8
The hotel is considered fairly priced despite the cleanliness issues.
Food and Beverage
8.5
Standard quality for this hotel tier.
Overall Experience
8.5
Mixed experiences, with a majority of positive feedback on comfort and value.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 17:34

Property Description

Discover the perfect home away from home at Candlewood Suites Louisville Airport by IHG, where comfort meets convenience.

Unparalleled Amenities
Enjoy on-site features like a fully equipped fitness center to keep up with your workout routine, alongside a delightful terrace for relaxation. Our complimentary Wi-Fi ensures you stay connected throughout your stay.

Comfortable Accommodations
Choose from 100 spacious guestrooms, each outfitted with kitchens complete with refrigerators and stovetops, perfect for whipping up a meal. Unwind with flat-screen televisions offering satellite programming for your entertainment.

Convenient Location
Situated just minutes from popular attractions like the Louisville Zoo and Kentucky Exposition Center, our hotel provides easy access to all the local excitement while also offering free self-parking for your convenience.

Book your stay at Candlewood Suites Louisville Airport by IHG today and experience the best of Louisville!

Important information:

  • Cashless payment methods are available for all transactions.
  • Contactless check-out is available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SDF

Property Policies

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

  • Sustainability Certifications

    Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)

  • General

    Cashless transactions are available

See all policies

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8
Based on 120 reviews
Cleanliness: 5.5
Service: 8.5
Location: 8.5
Room Quality: 8
Amenities: 8.5
Value for Money: 8
Food and Beverage: 8.5
Overall Experience: 8.5
N
Nancy • partner
10
Pros:

Friendly front desk staffs

2025-10-12 • via Nuitee
T
Trey
10
Pros:

Great

2025-10-08 • via Nuitee
A
Amy
8
Pros:

The room was clean and comfortable. The kitchen was stocked with everything we needed.

2025-09-28 • via Nuitee
D
David
10
Pros:

Yes. Everything was great

2025-09-27 • via Nuitee
J
Jodi
4
Pros:

Hotel was not clean. Staff was rude when checking in. Acted like I inconvenienced them by being there. Rooms were dirty.

2025-09-24 • via Nuitee
T
Trina • partner
8
Pros:

I would stay here again. The room was a little musty and the shower drain was clogged, but besides that it was pretty nice, especially for the price.

2025-09-22 • via Nuitee
S
scott • friends
10
Pros:

It was a good stay friendly staff and clean hall rooms and front desk area

2025-09-21 • via Nuitee
M
Mike
10
Felt like home
Pros:

Full kitchen was a nice plus.
Shower water pressure was the strongest I’ve had in a hotel - loved it!!!!
Jasmine at the front desk is efficient, knowledgeable and friendly.

2025-09-17 • via Nuitee
A
Allison
2
Dirty hotel
Pros:



This was one of the dirtiest hotels I’ve stayed in. When we got to our room it had a weird smell and there was crumbs of food all over the table and floors. We also had no towels and no bedding for the pull out bed. When we went to talk to the front desk the person working seemed extremely annoyed we were even there so we got our towels and bedding and decided to just leave it alone. It was also 10p and we were tired from traveling. We were in town for a music festival so our options to find a new hotel weren’t likely. The air conditioning didn’t work well and when I opened the panel ants came out. Thankfully there were no bedbugs but I wouldn’t have been surprised to find them. Pieces of the shower wall were chipped off and you could see the drywall backing. My husband tried to use a treadmill one morning and the belt was off, making it unsafe to use.

2025-09-15 • via Nuitee
T
tyrone
10
Pros:

Eay

2025-09-06 • via Nuitee
L
Lisa
8
Clean and comfortable
Pros:

Overall a nice and comfortable hotel.
Unit complaint we had is the quality of the towels. Both a washcloth and a towel tore while being used.

2025-08-10 • via Nuitee
R
Robert Loren
8
Pros:

Thank you

2025-07-26 • via Nuitee
C
carole
10
Pros:

Courteous staff

2025-07-15 • via Nuitee
J
Jim • partner
8
Pros:

After check in, had to go to frontdesk and get bath towels as none were in the room.

2025-07-07 • via Nuitee
V
Vincent
8
Pros:

All was essentially ok. I wasn't aware that the room wasn't going to be cleaned, but I've experienced this before. No problem, really.

2025-06-07 • via Nuitee
J
Jason
10
Pros:

Nice place to stay just a few days from the airport. The staff is friendly and helpful.

2025-05-23 • via Nuitee
D
danielle
6
Pros:

..

2025-05-12 • via Nuitee
D
David • partner
10
Pros:

Our room was clean and comfortable. The staff was very kind and helpful and friendly. We were pleasantly surprised at the large size of the room and the fridge and cooktop and dishwasher! Would love to stay nexr year if our school returns for the archery nationals!

2025-05-11 • via Nuitee
C
Chastine
8
Pros:

This place is very quiet and clean. They are doing some reno on the third floor. Beds are comfortable and room was clean. Staff could have been more friendly but they weren’t rude either.

2025-05-07 • via Nuitee
M
Marc
10
Pros:

LOL

2025-05-05 • via Nuitee