Candlewood Suites Durham - RTP by IHG

Hotels
•
Candlewood Suites
6.3 (174 reviews)
1818 East Highway 54 , Durham , US
+1 919-484-9922

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Business center
Heating
See all facilities

Review Highlights

Pros:
Friendly, helpful staff/front desk managers
Spacious, comfortable rooms
Clean rooms reported by some guests
Comfortable beds and good pillows in several reviews
Well-equipped kitchen areas for long stays
Free laundry available
On-site gym/weight room
Coffee and hot water dispensing machine
Cons:
Musty smell reported in multiple rooms
Unsanitary bathtub backups preventing shower use
Strong marijuana smell in common areas
A/C leaking in at least one room
Shower with low/no pressure
Rooms described as old and in need of deep cleaning/TLC
Parking inconvenient; no luggage cart and long walk for mobility-impaired guests
Occasional issues with bedding (rough pillow)
Lack of mid-stay replenishment (towels/toiletries) reported by one guest
Problematic check-in/DNR handling and refund issue for one guest

Categories

Cleanliness
4.5
Multiple negative comments: musty smell, bathtub backups/unsanitary plumbing, marijuana odor in hallways, A/C leak and requests for deeper cleaning/TLC.
Service
8.5
Consistently praised: staff described as friendly, helpful and accommodating; front desk managers singled out for being reasonable. One isolated negative about a DNR/check-in/refund handling.
Location
5.5
Some convenience issues noted: parking far from entrance, no luggage cart available and walking difficulty for guests with canes; otherwise no strong positives or negatives about neighborhood/location.
Room Quality
6
Mixed: many guests found rooms spacious and comfortable with good beds and pillows, but others report old rooms, shower pressure problems, leaks and general need for TLC.
Amenities
7
Positive mentions of gym/weight room, coffee and hot water dispenser, well-equipped kitchens and free laundry; minor missing touches (e.g., hallway diffusers) noted by guests.
Value for Money
6.3
Standard quality for this hotel tier.
Food and Beverage
6.3
Limited mentions: coffee/hot water dispensing machine noted positively; breakfast was not used by some guests so no strong impressions of F&B quality.
Overall Experience
6.3
Mixed overall: several memorable/very good stays and helpful staff balanced by significant cleanliness and maintenance issues reported by other guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:10

Property Description

Suite with Kitchenettes and Convenient Location
The Candlewood Suites Durham – RTP offers suites with kitchenettes and is conveniently located just 15 minutes from Raleigh-Durham International Airport. Enjoy the comfort of a home away from home with free Wi-Fi throughout the hotel.

Modern Amenities and Facilities
Each suite at Candlewood Suites Durham – RTP is well-equipped with Cable TV, DVD player, work desk, and ironing facilities. Guests can also make use of the on-site launderette, barbeque facilities, fitness center, business center, and 24-hour reception.

Nearby Attractions and Universities
Explore nearby attractions such as Duke University, the University of North Carolina, and Research Triangle Park, all just a short drive away from the hotel.

Book your stay at Candlewood Suites Durham – RTP for a convenient and comfortable experience.

Important information:

A valid photo ID and credit card are required at check-in. Special requests are subject to availability, can't be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: RDU

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

6.3
Based on 174 reviews
Cleanliness: 4.5
Service: 8.5
Location: 5.5
Room Quality: 6
Amenities: 7
Value for Money: 6.3
Food and Beverage: 6.3
Overall Experience: 6.3
A
Anna • couple • us
10
Comfortable bed, clean room, friendly staff
Pros:

The location was perfect for visiting my daughter in college

2026-11-05 • via Nuitee
D
Debra • family_with_children • us
10
Home away from home
Pros:

Everything was clean

2026-11-03 • via Nuitee
C
Campbell • family_with_children • us
9
2026-10-25 • via Nuitee
J
Jeannette • solo_traveller • us
7
2026-10-16 • via Nuitee
P
Pilgrim • solo_traveller • us
7
2026-10-11 • via Nuitee
T
tonya • solo_traveller • us
9
Great
Pros:

Size of room, friendliess of the staff

Cons:

The a/c in my room was leaking

2026-09-13 • via Nuitee
B
Brandon • solo_traveller • us
8
2026-09-12 • via Nuitee
A
Arthur • solo_traveller • us
9
Great
Pros:

Rooms super clean bed nice and solid pillows on point

Cons:

Wide open at night

2026-09-09 • via Nuitee
T
Travis • couple • us
2
2026-09-07 • via Nuitee
L
Li Tai • couple • us
9
Very good experience
Pros:

Very good

Cons:

We stay a week and they do not provide additional towels, paper, etc at third day and we asked for the service and the staff was very kind.

2026-09-06 • via Nuitee
L
Li Tai • couple • us
9
2026-09-06 • via Nuitee
R
Rasheem • couple • us
10
2026-09-03 • via Nuitee
M
Monique • family_with_children • us
2
Very uncomfortable
Pros:

Staff was friendly and tried to accommodate me

Cons:

Each room had a nasty unsanitary back up in the bath tub myself and family were not able to shower at the facility

2026-08-17 • via Nuitee
M
Michael • solo_traveller • ng
7
My Stay was Memorable
Pros:

The Rooms were spacious. The amenities in the space were well thought out. I really liked the Coffee and hot water dispensing machine. The front desk managers were very helpful, friendly and reasonable. It was an all round good experience

Cons:

I wish there were diffusers in the hall way to give pleasant smells in the common areas.

2026-08-15 • via Nuitee
T
Tammy • couple • us
3
2026-08-09 • via Nuitee
R
Ramos • solo_traveller • fr
9
Pros:

Grandes chambres confortables. Cuisine bien equipée, laverie gratuite et personnel serviable. Je recommande pour les longs séjours !

2026-08-02 • via Nuitee
S
Sreeja • couple • us
6
Very average to poor
Cons:

Everything had an old musty smell. I checked out a day early as I couldn’t bear with it anymore. The shower had no pressure.

2026-07-25 • via Nuitee
S
Stumps01 • solo_traveller • us
10
Pros:

The room was so comfortable

Cons:

Have no dislikes

2026-07-06 • via Nuitee
B
Brenda • couple • us
8
Clean, somewhat inconvenient
Pros:

Clean, comfortable

Cons:

Parking, had to park at the opposite end of the parking lot and my husband has to use a cane to walk. No cart available to transport our luggage. Strong Marijuana smell everywhere

2026-07-02 • via Nuitee
Q
Qunisha • solo_traveller • us
8
2026-06-30 • via Nuitee