Quality Inn & Suites Chesterfield Village

Hotels
Quality Inn
7.9 (494 reviews)
3930 South Overland Avenue , Springfield , us

Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Pets allowed
Heated pool
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Dirty rooms
No elevator

Categories

Cleanliness
5.79
Several reviews mention dirty rooms and poor cleanliness, particularly with dirty sheets and bedbugs.
Service
9.26
Staff were friendly and responsive according to multiple reviews, despite some negative experiences.
Location
8.8
Multiple reviews note the good location, being close to attractions, but some negative experiences with access.
Room Quality
6.75
Rooms were described as cramped and uncomfortable, with complaints about bed sizes and cleanliness.
Amenities
7.78
The pool and breakfast were positively mentioned but with some limitations noted.
Value for Money
8.74
Fair price for the location and amenities, though dirtiness impacted perceived value.
Food and Beverage
7.79
Breakfast was mentioned positively but was limited, affecting overall impressions.
Overall Experience
8.26
Overall experiences varied widely, with some guests likely to return despite significant issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 06:16

Property Description

Convenient Location
Located just south of downtown Springfield, Quality Inn Springfield is only 15 minutes away from Missouri State University, making it an ideal choice for visitors to the area.

Comfortable Accommodations
Each non-smoking room at Quality Inn Springfield is equipped with modern amenities such as a coffee maker, refrigerator, and microwave, ensuring a comfortable stay for every guest.

Relaxing Amenities
Guests can unwind and enjoy the indoor pool, grab a bite at the Q Corner Café, or stay productive in the lobby business center. Plus, with free coffee all day and freshly baked cookies every evening, the hotel goes above and beyond to make your stay enjoyable.

Book your stay at Quality Inn & Suites Springfield now to experience comfort and convenience during your visit to Springfield!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SGF

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for US$15 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.9
Based on 494 reviews
Cleanliness: 5.79
Service: 9.26
Location: 8.8
Room Quality: 6.75
Amenities: 7.78
Value for Money: 8.74
Food and Beverage: 7.79
Overall Experience: 8.26
D
Domines solo_traveller us
7
Pros:

I enjoyed the hotel location.

Cons:

Old hotel needs updating.

2026-06-24 via Nuitee
C
Clint couple us
10
2026-06-22 via Nuitee
R
Ralph Exantus solo_traveller us
1
I ended up cancel my stay the same day, when I entered in the room.
Pros:

This guys was very nasty and not professional at all, screaming at me. If you are black he look at your very weird. Plaese dont go. Room smells the whole place stinks.

Cons:

Nothing

2026-06-22 via Nuitee
J
J.M. couple us
8
2026-06-15 via Nuitee
C
c couple us
8
Cons:

No elevator

2026-06-15 via Nuitee
B
Brad family_with_children us
2
Very disappointing
Pros:

Location was great

Cons:

We got two rooms and instant regret the moment we opened the doors. They were both stifling hot and had an unidentified horrible odor. The TV didn’t work in one of the rooms and the other rooms TV was small. Like 19”. Disproportionate to the room. The AC did get the rooms cool enough eventually but the stink never left. The breakfast was also subpar.

2026-06-15 via Nuitee
C
Cory solo_traveller us
8
Nice place.
Pros:

Nice place, nice breakfast area, nice pool.

Cons:

Nothing really to mention here.

2026-06-14 via Nuitee
C
Chuck solo_traveller us
4
Pros:

Location was nice. Appears to be a nice neighborhood.

Cons:

Room wasnt clean. Room phone was covered in a sticky substance, found trash in room, bathroom had dirt built up in corners. Just felt the room needed of a deep cleaning.

2026-06-13 via Nuitee
J
John couple us
10
Our room and the breakfast were very nice!
Pros:

Breakfast was good!!! The room was comfortable and mostly quiet. It was easy to find the ice machine. The towels were nice and there were enough.

Cons:

The Welcome Desk/check in location, had the most horrific smell!! It was our second stay and it smelled the same both visits! It was some kind of Eucalyptus room freshener but it was so overwhelming and Im actually allergic to it. It made me cough severely!! Smells awful!!!

2026-06-10 via Nuitee
A
Andrea solo_traveller us
9
Nice, Clean Hotel in Springfield, MO
Pros:

The hotel was very clean and quiet.
I loved that they had a refrigerator and microwave in the room.

Cons:

It was just a bit far from where I was in Springfield - not their fault.

2026-06-09 via Nuitee
R
Robert solo_traveller us
9
Pros:

Everything was very nice, loved the showers water pressure.

Cons:

Nothing, everything was great.

2026-06-08 via Nuitee
J
James solo_traveller us
7
2026-05-27 via Nuitee
S
Shackelford solo_traveller us
6
2026-05-26 via Nuitee
F
Frank solo_traveller us
10
Pros:

Comfortable beds. Everything was good
No elevator for 2nd floor.....

Cons:

No elevator for 2nd floor. Was a little rough

2026-05-24 via Nuitee
E
Emalena couple us
7
Good Budget Stay
Pros:

Great location, good restaurants nearby, staff was nice.

2026-05-21 via Nuitee
M
Malissa solo_traveller us
3
Pros:

Staff was kind and location

Cons:

The bad was hard and very uncomfortable. I had to put the pillows under me so I could get a little sleep. I seen where the baseboards were broken and the wires were painted over..

2026-05-18 via Nuitee
C
Christina couple us
9
2026-05-17 via Nuitee
W
Williams couple us
7
2026-05-16 via Nuitee
K
kelli family_with_children us
8
2026-05-11 via Nuitee
L
Laurie solo_traveller us
7
2026-05-07 via Nuitee