Quality Inn & Suites Chesterfield Village

Hotels
•
Quality Inn
7.9 (524 reviews)
3930 South Overland Avenue , Springfield , us
+1 541-516-1250

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Pets allowed
Heated pool
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Dirty rooms
No elevator

Categories

Cleanliness
5.79
Several reviews mention dirty rooms and poor cleanliness, particularly with dirty sheets and bedbugs.
Service
9.26
Staff were friendly and responsive according to multiple reviews, despite some negative experiences.
Location
8.8
Multiple reviews note the good location, being close to attractions, but some negative experiences with access.
Room Quality
6.75
Rooms were described as cramped and uncomfortable, with complaints about bed sizes and cleanliness.
Amenities
7.78
The pool and breakfast were positively mentioned but with some limitations noted.
Value for Money
8.74
Fair price for the location and amenities, though dirtiness impacted perceived value.
Food and Beverage
7.79
Breakfast was mentioned positively but was limited, affecting overall impressions.
Overall Experience
8.26
Overall experiences varied widely, with some guests likely to return despite significant issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 06:16

Property Description

Convenient Location
Located just south of downtown Springfield, Quality Inn Springfield is only 15 minutes away from Missouri State University, making it an ideal choice for visitors to the area.

Comfortable Accommodations
Each non-smoking room at Quality Inn Springfield is equipped with modern amenities such as a coffee maker, refrigerator, and microwave, ensuring a comfortable stay for every guest.

Relaxing Amenities
Guests can unwind and enjoy the indoor pool, grab a bite at the Q Corner Café, or stay productive in the lobby business center. Plus, with free coffee all day and freshly baked cookies every evening, the hotel goes above and beyond to make your stay enjoyable.

Book your stay at Quality Inn & Suites Springfield now to experience comfort and convenience during your visit to Springfield!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SGF

Location

Guest Reviews

7.9
Based on 524 reviews
Cleanliness: 5.79
Service: 9.26
Location: 8.8
Room Quality: 6.75
Amenities: 7.78
Value for Money: 8.74
Food and Beverage: 7.79
Overall Experience: 8.26
J
JOSEPH • solo_traveller • us
10
Pros:

Great place

2026-08-31 • via Nuitee
W
Wayne • solo_traveller • us
10
Pros:

They accommodated us with room upgrade once they found out my wife was disabled and couldn't do stairs. We were very great full

2026-08-23 • via Nuitee
H
Helen • solo_traveller • nz
10
Great stay
Pros:

Large room and clean breakfast was also great 👍

Cons:

All was good

2026-08-21 • via Nuitee
B
Beth • solo_traveller • us
5
Pros:

The location was good

Cons:

The man at the reception desk was horrible. He was yelling at someone on the phone when I walked in. Said he could not take cash for their incidental fee. Talked to me like I was an idiot. Then put us in a room that had a hole in the wall. We recorded the whole room as soon as we entered and I went down to front desk and and asked him if he was aware of the hole. He looked surprised and said yes. That one employee has cost that company a possible returning customer.

2026-08-20 • via Nuitee
G
Gary • couple • us
9
2026-08-18 • via Nuitee
L
Lori • solo_traveller • us
7
2026-08-17 • via Nuitee
K
Kendal • solo_traveller • us
3
Pros:

The facilities were good and it was clean.

Cons:

We had the handicap roll in shower which was good Except the floor in the shower was too slick plus the tiles outside of shower were very slick. I ended up falling and hurting my right hip, leg and knee, my butt, and chest. Luckily my wife had come in to help me when the shower was so slick or when I fell i would have also slammed my head on the floor. It was our anniversary and had plans the next day so unfortunately we didn't even go down to breakfast we left early. My wife took me to the Dr when we got home. It was a VERY UNCOMFORTABLE 4 hour ride home. Luckily no broken bones but horrible bruising. I am still walking with a walker when I am not in my wheelchair.

2026-08-12 • via Nuitee
P
post • solo_traveller • us
8
Pros:

The crew were wonderful very helpful and personable.

Cons:

The pool area didn't match the picture I seen online when I reserved the room. The pool was fine but I was disappointed. I was expecting one thing but got something completely different.

2026-08-12 • via Nuitee
D
Dorothy • solo_traveller • us
8
2026-08-09 • via Nuitee
E
Edoardo • extended_group • it
7
2026-08-09 • via Nuitee
H
Heather • extended_group • us
10
I would definitely recommend this property to anyone and would stay here again in the future!!
Pros:

Everything was great the staff was very attentive.

2026-08-08 • via Nuitee
D
Dolores • family_with_children • us
8
Nice place
Pros:

Jermey was really friendly

Cons:

More parking for handicap

2026-08-07 • via Nuitee
S
Skog • solo_traveller • us
6
2026-08-03 • via Nuitee
C
Casey • couple • us
8
2026-07-24 • via Nuitee
C
Cage • couple • us
10
2026-07-21 • via Nuitee
L
Lowe • family_with_children • us
5
Very comfortable especially for the price
Pros:

Very clean and comfortable beds

Cons:

bathrooms need updating

2026-07-19 • via Nuitee
J
Julie • solo_traveller • us
10
I will stay at quality inn again
Pros:

Everything was really good , food ,service , staff was exceptionaly nice, quiet.

Cons:

One thing , while we were in the room a cockroach did climb up the wall.

2026-07-18 • via Nuitee
K
Kevin • couple • us
9
2026-07-17 • via Nuitee
M
Margaret • solo_traveller • us
10
2026-07-13 • via Nuitee
M
Marcela • extended_group • co
2
2026-07-12 • via Nuitee