Royal Palace Hotel

Hotels
7.1 (143 reviews)
Avenida Abraham Lincoln, 116 , Santo Domingo , do

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Room service
Terrace
Family rooms
Lift / Elevator
Safety deposit box
Tour desk
Ironing service
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Cons:
Poor cleanliness
Room maintenance issues
Inadequate amenities

Categories

Cleanliness
5.98
Multiple mentions of poor conditions and broken items.
Service
8.95
Generally positive experiences with staff, although mismanagement noted.
Location
8.99
Good location mentioned in several reviews.
Room Quality
5.44
Issues with room maintenance and broken facilities.
Amenities
6.47
Deficient facilities and poor breakfast options reported.
Value for Money
6.93
Mixed comments on pricing and room quality.
Food and Beverage
5.98
Below expectations, with limited breakfast offerings.
Overall Experience
8.05
Some positive experiences but overshadowed by significant issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 04:06

Property Description

Convenient City Center Location
The Royal Palace Hotel is strategically situated in the heart of the city, near key landmarks such as the General Directorate of Migration and the Spanish Embassy. Explore the nearby Heroes Center and the historic Colonial Zone, just a short 10-minute drive away.

Comfortable and Functional Accommodations
Experience a cozy stay in our simply furnished rooms equipped with essential amenities. Enjoy complimentary breakfast, relax in a room with air conditioning and cable TV, and stay connected with Wi-Fi. Each room also features a private bathroom with hot water and a convenient fridge.

24-Hour Front Desk and Nearby Attractions
Our dedicated front desk staff is available round the clock to assist you. Whether you're arriving late or need help with anything during your stay, we've got you covered. Additionally, the hotel's proximity to Las Americas International Airport and the Dr. Rafael Moscoso National Botanical Garden offers added convenience for travelers.

Book your stay at The Royal Palace Hotel for a memorable experience in Santo Domingo.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: SDQ

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    No special conditions apply for groups.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    Children from 4 years old to 12 years old stay for US$15 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.1
Based on 143 reviews
Cleanliness: 5.98
Service: 8.95
Location: 8.99
Room Quality: 5.44
Amenities: 6.47
Value for Money: 6.93
Food and Beverage: 5.98
Overall Experience: 8.05
A
Alam Radhames • solo_traveller • es
9
Pros:

Excelente trato

Cons:

Todo está bien el desayuno, mejorarlo

2026-04-16 • via Nuitee
R
Raon Alberto • family_with_children • do
10
2026-04-11 • via Nuitee
A
Anny • solo_traveller • do
9
Pros:

Excelente

Cons:

Que estaba sobreviviendo

2026-04-11 • via Nuitee
M
Maria Cleitivania • solo_traveller • br
10
2026-04-10 • via Nuitee
M
Maria Cleitivania • solo_traveller • br
10
2026-04-10 • via Nuitee
J
Jiří • family_with_children • cz
7
2026-04-05 • via Nuitee
A
Anna • solo_traveller • it
10
Pros:

Tutto

2026-04-02 • via Nuitee
A
Anchise • solo_traveller • it
1
2026-04-02 • via Nuitee
C
carlos • couple • co
9
muy buena ubicacion
Pros:

ubicacion y impieza

2026-03-30 • via Nuitee
J
Julio • solo_traveller • co
10
Buen servicio
Pros:

La atención de los trabajadores

Cons:

Todo estuvo bien

2026-03-27 • via Nuitee
J
Joaquín Manuel • couple • do
10
2026-03-26 • via Nuitee
D
disla • family_with_children • do
4
Pros:

La ubicación.

Cons:

La limpieza, las ventanas tenían cortinas finas y entraba la luz.

2026-03-14 • via Nuitee
J
Jonathan • couple • pa
10
2026-03-07 • via Nuitee
A
Aldo • solo_traveller • do
7
2026-03-05 • via Nuitee
C
Cleidimaria • solo_traveller • do
9
Excelente
Pros:

Ubicacion perfecta, me senti segura en el hotel y dentro de la habitacion, aire arcondicionado funcionando muy bien y cuando llegue habia 2 botellas de agua y todo los días te dejam, hay un refrigerador pequeno y un sofá y una mesita para comer en la habitacion que és espaçosa

Cons:

La tele funcionó algunos canales internacionales pero algunos de películas fallaban la segnal. Lo único que encontre que podria haber sido mejor la limpieza fue el lavamanos del baño.
En el desayuno podrían servir una mayor cantidad de café y tener la opción de elegir con leche o crema y poner una porción de alguna fruta.

2026-03-05 • via Nuitee
D
Daniel • couple • es
3
Al llegar por la noche tenía una habitación reservada y al llegar dijeron que no había reserva y que si quería una tenía
2026-03-04 • via Nuitee
E
Erick • couple • do
10
Pros:

Excelente servicio de los recepcionistas 10/10

2026-03-01 • via Nuitee
J
Joaquín • solo_traveller • do
10
Pros:

Tiene excelente ubicación, tanto para viaje de trabajo como de turismo

2026-02-24 • via Nuitee
O
Ortiz • couple • us
9
Me sentí bien
Pros:

Está muy bonito

Cons:

En el fregadero no tenía agua

2026-02-23 • via Nuitee
A
Amanda • couple • es
10
2026-02-13 • via Nuitee