Quality Inn Rome South

Hotels
•
Quality Inn
7.9 (264 reviews)
40 Grace Drive , Rome , US

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Room service
See all facilities

Review Highlights

Pros:
Friendly and helpful staff (reception praised)
Comfortable beds
Spacious rooms (several mentions)
Reasonably priced / good value
Efficient check-in and ample parking
Cons:
Wet carpet and odd/stale smells reported
Fleas reported in one room; some rooms described as dirty
Billing issues (charged wrong card / double charge)
Poorly stocked/low-quality complimentary breakfast
Amenities problems (ice maker not working, dehumidifier off-putting)
Shower/drain issues; advertised sofa bed not functional in at least one room

Categories

Cleanliness
6.2
Multiple reviews cite wet carpet, odd/stale smells, fleas in one room, a hair on sheets and generally a few reports of rooms being a little dirty — cleanliness is below average.
Service
9.3
Several comments praise friendly reception staff (Ms. Priscilla noted, efficient check-in, super nice receptionist). There are isolated service failures (not addressing wet carpet, billing errors) but overall staff interactions were commonly positive.
Location
9.1
Location is convenient with ample parking and near food (Waffle House); some guests noted the entrance is behind a gas station which affects curb appeal but accessibility is good.
Room Quality
7
Rooms are described as spacious with comfortable beds by some guests, but issues reported include sluggish shower/drain, wet carpet, a non-functional sofa bed, flimsy desk, and dehumidifier/noise — mixed but slightly below typical.
Amenities
7.2
Amenities are basic: complimentary toiletries provided, but reports of a non-working ice maker, an off-putting dehumidifier, and limited baggage storage indicate modest amenity quality.
Value for Money
9
Multiple guests mention affordability and reasonable pricing; despite some service/billing problems, the hotel is generally seen as offering good value for budget-minded travelers.
Food and Beverage
6.5
Breakfast received negative notes (poorly stocked, minimal eggs, greasy sausage, burnt biscuit). Proximity to nearby eateries is a plus, but in-house F&B is below expectation.
Overall Experience
8.9
Overall mixed impressions: staff friendliness, comfortable beds and reasonable price lift the experience, while cleanliness incidents, billing issues and some room problems detract — resulting in a generally positive but imperfect stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:11

Property Description

Indulge in Comfort and Convenience at Quality Inn Rome, GA

Modern Amenities: Unwind in rooms equipped with flat-screen TVs, coffee makers, and cozy pillow-top mattresses. Upgrade to a room with a sofa sleeper for extra comfort.

Relaxation and Recreation: Take a dip in the indoor heated pool or stay active at the Fitness Center. Need to host a meeting? We've got you covered with a versatile meeting room.

Explore Historic Charm: Immerse yourself in the rich history of Rome, GA, with easy access to downtown Victorian-era landmarks and fascinating museums showcasing pre-Civil War artifacts.

Book now for a delightful stay at Quality Inn Rome, where comfort meets convenience.

Important information:

You must show a valid photo ID and credit card upon check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ATL

Location

Guest Reviews

7.9
Based on 264 reviews
Cleanliness: 6.2
Service: 9.3
Location: 9.1
Room Quality: 7
Amenities: 7.2
Value for Money: 9
Food and Beverage: 6.5
Overall Experience: 8.9
G
George • couple • us
8
2026-11-07 • via Nuitee
D
Daniel • solo_traveller • us
3
Wet carpet, weird smell
Pros:

The bed was ok

Cons:

Room smell weird, carpet in the room was wet since the first moment and stay like that until the last day, I ask the hotel team to fix it and they didn’t do anything, they charge the wrong card, also charge the right one with a cheaper price and then cancel this transaction and keep the one in the wrong card and the expensive value, very regular stay, but for sure worst booking

2026-10-24 • via Nuitee
B
Be • family_with_children • de
7
Einfach, aber oke. Nettes Personal
Pros:

Wir konnten die Zimmer vorher angucken. Es war noch etwas frei. Größe der Zimmer. Personal an der Rezeption war sehr freundlich. Betten waren bequem.

Cons:

Der Spalt an der Zimmertür zum Flur ist sehr breit, es kommt die ganze Nacht das Flurlicht rein. Nur jeweils zwei kleine Kissen. Klimaanlage hat etwas gemüffelt. Das "Bad" (Waschbecken im Zimmer plus Toilette mit Dusche) war nicht im besten Zustand. Dusche ist die Badewanne mit Vorhang. Zu wenige Abstellmöglichkeiten für das Reisegepäck.

2026-10-18 • via Nuitee
M
Mark André • family_with_children • de
8
2026-10-09 • via Nuitee
M
Melba • couple • us
1
I won’t be back, they gave me a refund but charged my card twice. Claimed I will get my money in 7-10 business days,
Pros:

When I walked in it looked and smelled very clean. Ms Priscilla was very nice.

Cons:

They gave me room 311 and it was covered with the fleas. I was in the room less than 2 minutes and both my grand kids were covered, I had to go back down and try to get another room. I didn’t get pics due to them freaking out and screaming. I ended up driving 6 hours home, due to the area not having any more rooms.

2026-09-16 • via Nuitee
M
Moon • solo_traveller • us
8
Comfortable and reasonably priced.
Pros:

The room was comfortable. The wall spray shower and the hand held both were on at the same time. You couldn't choose just 1. The shower drain was sluggish and standing water in the tub.

2026-09-03 • via Nuitee
K
Kristi • solo_traveller • us
10
Pros:

The rooms were spacious and clean. The receptionist was super nice and the place was nice.

Cons:

Nothing

2026-07-19 • via Nuitee
D
Danna • solo_traveller • us
9
I loved the staff, the clean smell of the place, the breakfast - the dehumidifier in the room was a little off-putting t
Pros:

The new gray paint and siding update from the previous plantation white Jameson Inn look is nice. There is plenty of parking, but since the entrance is behind a gas station, the driveway should perhaps be made more visible.

Cons:

They cannot help their location behind the Waffle House (which it’s nice to be near an eating place) nor the gas station, but it does not make for a classy look. But when you are looking for affordability and comfort that doesn’t matter.

2026-07-16 • via Nuitee
C
Connie • couple • us
8
2026-07-12 • via Nuitee
N
Nury • couple • us
7
2026-07-08 • via Nuitee
S
Steve • solo_traveller • us
10
2026-07-04 • via Nuitee
S
Stephanie • couple • us
6
Pros:

Location

Cons:

Couch did not let out to a sofa bed like advertised

2026-06-07 • via Nuitee
G
Gail • solo_traveller • us
9
Pros:

Efficiency of check in

2026-06-06 • via Nuitee
Y
Yambor • solo_traveller • us
4
The establishment was "eh" and I would not stay here again.
Pros:

The king size bed was nice and comfortable.

Cons:

The pillows provided were small square "decorative" pillows. About 1/2 the size of a standard pillow making it very uncomfortable and hard to sleep well. The lamp bottoms where the plugs were, were dusty. When I pulled back the sheets to go to bed, there was a hair on the bed sheet. The little desk in the room was wabbly and felt unstable to sit at and use as a work station. The air was turned off when I arrived, giving the room a stale, stinky smell when entering. Once the air started running and circulating, the smell improved. The ice maker wasn't working on the 2nd floor. If you are only going to provide complimentary shampoo & body lotion, just stick with the bar of soap because obviously you are only offering the bare minimum. I checked out before 8am, so I would have thought the commentary breakfast would have been fully stocked. It was not. There was barely 1 serving of eggs. The sausage patties looked like greasy beef patties and the 1 biscuit looked burnt on top and hard. Needless to say, I passed on the commentary breakfast.

2026-06-06 • via Nuitee
M
Morris • family_with_children • us
10
2026-06-05 • via Nuitee
A
Anna • family_with_children • de
7
Pros:

It was quiet. The staff was fine.

Cons:

The room was a little dirty, sheets were not crisp, but sort of wrinkled.

2026-06-05 • via Nuitee
S
Sylvia • solo_traveller • us
7
It was ok for the price
Pros:

Everything was ok except for the coffee and the HVAC air quality. The bathroom could be touched up a bit more also.

Cons:

See previous posting

2026-05-27 • via Nuitee
S
Steve • couple • us
10
2026-05-21 • via Nuitee
E
E.S. • couple • us
9
Pros:

For the cost we felt the value was great. It was clean, the breakfast was good. We will stay there again.

Cons:

The bath room was a little cramped but manageable. The first couple of night we had to ask for more towels to be left in the room.

2026-05-19 • via Nuitee
J
Joann • solo_traveller • us
9
Pros:

All was great except one thing....The Pillows

Cons:

The pillows were too small and too hard. Gave me a headache every time I tried to use them.

2026-05-07 • via Nuitee