Palace Hotel do Bussaco

Hotels
8.4 (3033 reviews)
Mata do Bussaco , Luso , pt

Free
Children allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Restaurant
Room service
Terrace
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Historical architecture
Beautiful surroundings
Attentive service
Cons:
Heating difficulties
Need for room modernization
Limited breakfast variety

Categories

Cleanliness
8.14
The hotel is well maintained, but mentioned difficulties with heating indicate some issues.
Service
8.91
The service was attentive and personalized, meeting the expectations for a hotel of this class.
Location
8.76
Located in a beautiful forest with many hiking trails, which enhances the overall experience.
Room Quality
7.9
Rooms are comfortable but need modernization as indicated in several reviews.
Amenities
8.53
Amenities like the historical significance and forest walks were praised, but lack of some modern options noted.
Value for Money
8.2
Perceived high prices, but appreciated for the overall experience and historical immersion.
Food and Beverage
8.44
Breakfast received good remarks, though dinner options are considered expensive.
Overall Experience
8.31
A memorable stay that offers a unique historical experience, despite some shortcomings.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 00:18

Property Description

Luxurious Accommodation in Bussaco National Forest

Elegant Dining Experience
Indulge in classic French and traditional Portuguese cuisine at the palace's elegant restaurant, surrounded by exquisite decor and a selection of exclusive Bussaco wines.

Historic Charm and Architecture
Experience a stay in individually decorated rooms featuring a blend of classic and modern amenities, overlooking extensive gardens. Immerse yourself in the rich history of Manueline-Gothic architecture throughout the hotel's corridors and antique furnishings.

Idyllic Location
Nestled in the heart of Serra do Bussaco, this 5-star hotel offers a serene retreat only 29 km from Coimbra. Book now to experience the opulence and tranquility of Palace Hotel do Bussaco.

Important information:

Please note that when booking more than 4 rooms, different policies and additional supplements may apply.

Please present the credit card used to secure your reservation when you check in at the property.

If you are paying with a credit card from another holder, please provide the hotel with the following documents before arrival:

- Letter of authorization with the cardholder's signature;
- Photocopy of the credit card of the holder (front and back of the card with the signature of the holder).

Please note that the hotel may contact the cardholder to verify the information provided.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LIS

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.4
Based on 3033 reviews
Cleanliness: 8.14
Service: 8.91
Location: 8.76
Room Quality: 7.9
Amenities: 8.53
Value for Money: 8.2
Food and Beverage: 8.44
Overall Experience: 8.31
B
Bianco solo_traveller br
10
2026-05-16 via Nuitee
F
Fernando couple pt
4
2026-05-16 via Nuitee
D
denisemM6113AC Couples
10
Incredible experience!
Pros:

We stayed at the Bussaco Palace for two nights to celebrate my 60th birthday--what an incredible experience. The palace and the grounds are beautiful--the flowers were in full bloom. The breakfast and dinner were delicious. All the employees at the palace were kind, friendly, helpful, and very professional! The price was highly reasonable--I expected to pay more for a stay at a palace as beautiful as the Bussaco.

2026-05-14 via Tripadvisor
J
Javier couple pe
10
Pros:

Es un lugar de cuento.

Cons:

Todo bien.

2026-05-14 via Nuitee
F
fonseca solo_traveller ca
10
Pros:

The palace is breathtaking and there is so much to see. The staff was so friendly and professional. I loved their breakfast. I highly recommend.

Cons:

Beds were a bit hard but otherwise it was all very clean and beautiful

2026-05-12 via Nuitee
R
Rossana Maria Antonia solo_traveller it
5
Sumptuous setting, poor services.
Pros:

The setting is sumptuous, the people are very nice and helpful. The breakfast is good and various. The forest around the castle il strikingly beautiful

Cons:

No WiFi in the rooms, no plugs, no minibar. The facilities are not those of a 5 star hotels . They are stuck in the 70s'. The restaurant is overpriced and the food is mediocre.

2026-05-11 via Nuitee
M
Mário solo_traveller pt
6
Tristeza pelo o abandono de um dos Edifícios mais bonitos de Portugal
Pros:

Da localização ao staff é excional nada a apontar.
Mas percebo, que não podem fazer muito mais, com uma gerência que parece que os abandonos à sua sorte.
A eles e ao Edifício dou as 5 estrelas
À gerencia dou 0 estrelas

Cons:

Da degradação que hotel se encontra.
Para Hotel 5 estrelas, os donos estão a viver um conto de fadas, como descrevem no panfleto.
Televisão só com 5 canais, Wi-Fi não se ligava, as casa de banhos ultrapassadas, portas dos quartos com fecho de segurança do tempo dos meus avós as janelas com folgas e passava o frio, etc...
É pena, podia ser um hotel considerado um dos melhores do mundo, pelo edifício e local. Mas os senhores que o estão a gerir, nem devem ter noção do potencial que tem nas mãos.
A mim mete pena pelo o edifício histórico .

2026-05-11 via Nuitee
5
535default Couples Parma, Province of Parma, Emilia-Romagna
6
sumptuous settings, poor services.
Pros:

Great setting, poor hospitality services: no WiFi in rooms, no plugs in the room, overpriced restaurant with very mediocre fare. People are very nice, the settings are sumptuous but everything else is stuck in the 60's.

2026-05-10 via Tripadvisor
T
Tatiana couple pt
7
Pros:

The hotel itself is beautiful and located in the middle of an amazing forest, which creates a very peaceful and relaxing atmosphere. The interiors are elegant and full of character, with many historical photographs that give the place a special charm and sense of history. The breakfast was good, and we also really enjoyed the dinner in the restaurant. There is a museum nearby, and guests can even climb the old bell tower.

Cons:

Since this is an old building, the sound insulation is extremely poor — you can hear absolutely everything happening in neighboring rooms and corridors. It became very noisy at night, and sadly the staff did not seem to ensure that guests respected the quiet hours after 11 PM. Falling asleep was almost impossible, and it was also very difficult to reach the reception desk by phone to ask for assistance. This significantly affected our overall experience and rest.

Another inconvenience is that after 3 PM it becomes almost impossible to have a proper meal at the hotel. The restaurant closes at 2:30 PM, and the bar only serves toast and very limited snacks. Considering that the hotel is located in the middle of a forest, this feels quite strange and inconvenient. Fortunately, there is a small café outside where you can at least get pizza.

2026-05-10 via Nuitee
L
lopes solo_traveller pt
9
2026-05-10 via Nuitee
G
Greg couple pt
9
2026-05-10 via Nuitee
B
Bart couple be
8
Uniek hotel voor een aparte overnachting
Pros:

Het restaurant was voortreffelijk, zowel voor het diner als het ontbijt.

Cons:

De badkamer is aan een update toe.

2026-05-10 via Nuitee
A
Ana Patrícia family_with_children pt
10
Excepcional
Pros:

De tudo sem excepção

Cons:

Nada a assinalar

2026-05-08 via Nuitee
O
Olvido solo_traveller es
10
2026-05-07 via Nuitee
H
Henrique solo_traveller pt
6
Pros:

O hotel em si é muito bonito e a sua localização é fantastica
Os funcionarios eram simpaticos.

Cons:

O quarto estava muito quente tendo sido necessario chamar alguem a meia noite porque não dava para desligar por nós mesmo já que o quarto tinha o aquecimento avariado.
Achei que o pequeno almoco podia ter mais variedade

2026-05-07 via Nuitee
R
Rocio couple es
8
Bonito pero con actualización pendiente
Pros:

Las instalaciones son espectaculares. La comodidad de la habitación es buena, aunque no es espaciosa y la atención del personal increíble. Sin duda, lo mejor son los exteriores.

Cons:

A destacar que para ser un 5* no hay minibar (frigorífico) en la habitación, el secador lleva colgado allí más de 30 años y a la mampara de la ducha le faltaba la silicona por lo que sin querer se anegaba el cuarto de baño.

2026-05-07 via Nuitee
V
victoria extended_group us
7
Beautiful place. Would have lijed to see winery. Coffee availability prior to breakfast would be b
Pros:

Grounds, building, dining room, food

Cons:

. Price of wine was high as was food relative to portion size

2026-05-07 via Nuitee
M
M extended_group pt
7
Charme histórico com enorme potencial
Pros:

A simpatia de todos os funcionários tornou a estadia ainda mais especial. Adorei também a envolvência histórica do hotel, cheia de charme e personalidade, bem como a floresta que o rodeia, criando um ambiente único e tranquilo.

Cons:

Nota-se alguma degradação nas instalações. É um espaço maravilhoso e com enorme potencial, mas que beneficiaria bastante de uma renovação/reforma para voltar a ter o brilho que merece.

2026-05-07 via Nuitee
B
Brian solo_traveller us
9
It was a very special experience.
Pros:

Exquisite building, delicious breakfast and gorgeous garden.

Cons:

If there was a way to modernize the electrics….but, understandably it is old and classic structure.

2026-05-06 via Nuitee
R
Ralf couple de
8
Ein angenehmer und guter historischer Aufenthalt.
Pros:

Das Frühstück war sehr gut. Das Essen war erstklassig. Das Hotel hat Charme und Geschichte.

2026-05-05 via Nuitee