Palace Hotel do Bussaco

Hotels
8.4 (2967 reviews)
Mata do Bussaco , Luso , pt

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Restaurant
Room service
Terrace
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Ironing service
See all facilities

Review Highlights

Pros:
Historical architecture
Beautiful surroundings
Attentive service
Cons:
Heating difficulties
Need for room modernization
Limited breakfast variety

Categories

Cleanliness
8.14
The hotel is well maintained, but mentioned difficulties with heating indicate some issues.
Service
8.91
The service was attentive and personalized, meeting the expectations for a hotel of this class.
Location
8.76
Located in a beautiful forest with many hiking trails, which enhances the overall experience.
Room Quality
7.9
Rooms are comfortable but need modernization as indicated in several reviews.
Amenities
8.53
Amenities like the historical significance and forest walks were praised, but lack of some modern options noted.
Value for Money
8.2
Perceived high prices, but appreciated for the overall experience and historical immersion.
Food and Beverage
8.44
Breakfast received good remarks, though dinner options are considered expensive.
Overall Experience
8.31
A memorable stay that offers a unique historical experience, despite some shortcomings.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 00:18

Property Description

Luxurious Accommodation in Bussaco National Forest

Elegant Dining Experience
Indulge in classic French and traditional Portuguese cuisine at the palace's elegant restaurant, surrounded by exquisite decor and a selection of exclusive Bussaco wines.

Historic Charm and Architecture
Experience a stay in individually decorated rooms featuring a blend of classic and modern amenities, overlooking extensive gardens. Immerse yourself in the rich history of Manueline-Gothic architecture throughout the hotel's corridors and antique furnishings.

Idyllic Location
Nestled in the heart of Serra do Bussaco, this 5-star hotel offers a serene retreat only 29 km from Coimbra. Book now to experience the opulence and tranquility of Palace Hotel do Bussaco.

Important information:

Please note that when booking more than 4 rooms, different policies and additional supplements may apply.

Please present the credit card used to secure your reservation when you check in at the property.

If you are paying with a credit card from another holder, please provide the hotel with the following documents before arrival:

- Letter of authorization with the cardholder's signature;
- Photocopy of the credit card of the holder (front and back of the card with the signature of the holder).

Please note that the hotel may contact the cardholder to verify the information provided.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LIS

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.4
Based on 2967 reviews
Cleanliness: 8.14
Service: 8.91
Location: 8.76
Room Quality: 7.9
Amenities: 8.53
Value for Money: 8.2
Food and Beverage: 8.44
Overall Experience: 8.31
T
Teodora de Castro • couple • pt
1
Cons:

Restaurante: pessimo. Servico check in e checkbout : pessimo. Quarto não tinha vista jardim, porta não fechava, janela do quarto sem um pedaço de madeira -buraco. Sai antecipadamente por estar muito desagradada e ainda cobraram pequeno-almoço do dia seguinte á minha saida ( cgeck out). Não é um hotel 5 estrelas. Muito mau mesmo

2026-04-04 • via Nuitee
B
Belisa • couple • za
4
Pros:

The palace architecture

Cons:

The bed was terribly lumpy and uncomfortable. And the towels were stinky like bleach which makes your body smell awful.

2026-04-04 • via Nuitee
I
Inês • couple • pt
10
2026-04-03 • via Nuitee
J
Josier • couple • br
9
Gostei muito
Pros:

Quartos confortaveis, limpos e claros

Cons:

Tv com numero restrito de canais, incompatível com a qualidade do hotel

2026-04-02 • via Nuitee
E
Evgenii • family_with_children • ru
10
A fairytale castle
Pros:

Stunning interiors, atmosphere, and service. We booked two rooms for our family with children, and we were kindly given two connecting rooms with a shared door, which made our stay even more comfortable.
It seems that the bathrooms could use some renovation, but if that would lead to higher prices, please leave everything as it is.
I would also like to highlight the excellent breakfast, with a good selection of high-quality food, where you can even enjoy a glass of champagne to start your day like royalty.
The park around the castle is beautiful. It looks slightly abandoned, but that actually adds a special charm to the place.

2026-04-02 • via Nuitee
A
Anne • extended_group • au
10
Was the Perfect venue!
Pros:

Beautiful and Historic building with amazing service and large spacious rooms

2026-04-02 • via Nuitee
I
Irina • family_with_children • pt
8
2026-04-01 • via Nuitee
A
Anna • couple • es
9
Pros:

El edificio en si es precioso
El desayuno estilo buffet buenísimo
El trato al cliente perfecto con una pequeña introducción de la historia del palacio.

2026-04-01 • via Nuitee
W
Wiebe • couple • nl
9
Beetje vergane glorie maar fantastisch om te beleven.
Pros:

De fantastische ligging en het uitzonderlijke uiterlijk van het paleis van buiten en zeker van binnen.

Cons:

Achterstallig onderhoud.

2026-03-31 • via Nuitee
Y
Yuqi • couple • us
6
2026-03-31 • via Nuitee
M
Marcos M Silva • couple • br
10
Funcionários excelentes
Pros:

Da atenção dos funcionários. Todos excelentes na Cozinha, sala de refeições. No pequeno almoço temos que elogiar a Sra. Joana. Excelente. Sem sorridente e solicita. Todos funcionários que fizeram a estadia excelente

2026-03-30 • via Nuitee
M
maurizio • family_with_children • lu
10
2026-03-30 • via Nuitee
A
angel • couple • es
8
Pros:

Edificio maravilloso. Entorno precioso.

Cons:

Está descuidado y en mal estado de conservación. Sin wifi en habitación. Sin tv. Y servicio de cafetería malo. Restaurante bien pero caro

2026-03-29 • via Nuitee
R
Rúben • couple • pt
10
2026-03-28 • via Nuitee
R
Robert • couple • us
10
Beautiful location. Fabulous restaurant. A memorable special treat!!!
Pros:

Unbelievable!! Absolutely beautiful! A must see for those that admire history and architecture! Not to be missed!!!

Cons:

Nothing

2026-03-28 • via Nuitee
D
didier David • couple • pt
10
2026-03-27 • via Nuitee
P
Paula • extended_group • pt
7
2026-03-26 • via Nuitee
J
Joao • couple • pt
7
Very good
Cons:

Room and "en suit" very old, needing urgent "updating"...

2026-03-26 • via Nuitee
S
Sarah • couple • us
7
Pros:

Remarkable historic building but showing its age about. Beautiful grounds and location as well as fantastic dining.

2026-03-25 • via Nuitee
R
Ricardo • solo_traveller • br
9
Encantado com o lugar e com o palácio. Restaurante é maravilhoso!
Pros:

O palácio já merece uma visita por si só. Imagina dormir lá dentro! Sensacional!!!

Cons:

Cama poderia ser um pouco maior e o banheiro um pouco mais moderno, mas não comprometeu em nada!

2026-03-24 • via Nuitee