Palace Hotel do Bussaco

Hotels
8.4 (3272 reviews)
Mata do Bussaco , Luso , PT
+351 231 937 970

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
24-hour front desk
Restaurant
Room service
Heating
Terrace
See all facilities

Review Highlights

Pros:
Historical architecture
Beautiful surroundings
Attentive service
Cons:
Heating difficulties
Need for room modernization
Limited breakfast variety

Categories

Cleanliness
8.14
The hotel is well maintained, but mentioned difficulties with heating indicate some issues.
Service
8.91
The service was attentive and personalized, meeting the expectations for a hotel of this class.
Location
8.76
Located in a beautiful forest with many hiking trails, which enhances the overall experience.
Room Quality
7.9
Rooms are comfortable but need modernization as indicated in several reviews.
Amenities
8.53
Amenities like the historical significance and forest walks were praised, but lack of some modern options noted.
Value for Money
8.2
Perceived high prices, but appreciated for the overall experience and historical immersion.
Food and Beverage
8.44
Breakfast received good remarks, though dinner options are considered expensive.
Overall Experience
8.31
A memorable stay that offers a unique historical experience, despite some shortcomings.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 00:18

Property Description

Luxurious Accommodation in Bussaco National Forest

Elegant Dining Experience
Indulge in classic French and traditional Portuguese cuisine at the palace's elegant restaurant, surrounded by exquisite decor and a selection of exclusive Bussaco wines.

Historic Charm and Architecture
Experience a stay in individually decorated rooms featuring a blend of classic and modern amenities, overlooking extensive gardens. Immerse yourself in the rich history of Manueline-Gothic architecture throughout the hotel's corridors and antique furnishings.

Idyllic Location
Nestled in the heart of Serra do Bussaco, this 5-star hotel offers a serene retreat only 29 km from Coimbra. Book now to experience the opulence and tranquility of Palace Hotel do Bussaco.

Important information:

Please note that when booking more than 4 rooms, different policies and additional supplements may apply.

Please present the credit card used to secure your reservation when you check in at the property.

If you are paying with a credit card from another holder, please provide the hotel with the following documents before arrival:

- Letter of authorization with the cardholder's signature;
- Photocopy of the credit card of the holder (front and back of the card with the signature of the holder).

Please note that the hotel may contact the cardholder to verify the information provided.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LIS

Location

Guest Reviews

8.4
Based on 3272 reviews
Cleanliness: 8.14
Service: 8.91
Location: 8.76
Room Quality: 7.9
Amenities: 8.53
Value for Money: 8.2
Food and Beverage: 8.44
Overall Experience: 8.31
S
Susana • couple • pt
3
Os quartos são uma desilusão
Pros:

Gostei dos espaços comuns, da localização e do pequeno almoço

Cons:

O quarto foi uma completa desilusão. Nao corresponde às fotografias no anúncio. Nao tem AC, não tem mini bar, as janelas sao em madeira com buracos para o exterior. Está longe de corresponder à expetativa de um quarto 5 estrelas. Péssima relação qualidade preço.

2026-10-31 • via Nuitee
M
Manfred • solo_traveller • be
10
Indrukwekkend
Pros:

Stijlvol

Cons:

-

2026-10-31 • via Nuitee
A
Alverca • couple • pt
10
Uma estadia maravilhosa, num ambiente acolhedor e romântico, perfeita para relaxar e criar memórias especiais a dois.
Pros:

Gostei especialmente do ambiente tranquilo e romântico, do conforto e do contacto com a natureza. Foi uma experiência muito agradável, ideal para relaxar e desfrutar de momentos especiais a dois.

2026-10-30 • via Nuitee
J
José • couple • pt
9
2026-10-29 • via Nuitee
S
Silvia • couple • de
8
Pros:

Super Erlebnis in einem Schloss zu übernachten. Sehr gutes Frühstück, nettes Personal. Betten bequem.

Cons:

Das Hotel läuft als 5* Hotel, was es definitiv nicht verdient hat. Das Bad war eine Katastrophe (Krankenhausflair). Der Wein war völlig überteuert. Insgesamt sollten die Zimmer renoviert werden. Die Heizung ließ sich nicht regulieren, so dass das Zimmer enorm aufgeheizt war.

2026-10-29 • via Nuitee
T
Tokgonul • couple • tr
10
Muthis
Pros:

Tarihi dokususu mükemmel

2026-10-29 • via Nuitee
S
Susana Ines • solo_traveller • es
8
Excepcional
Pros:

El edificio es excepcional

Cons:

Le falta un poco de limpieza

2026-10-28 • via Nuitee
R
Ricardo • couple • pt
9
2026-10-27 • via Nuitee
G
Ge • couple • us
10
2026-10-26 • via Nuitee
J
Joaquim • couple • ca
7
Worth the experience once
Pros:

Common areas are beautiful, staff are pleasant and attentive. Dining menu is interesting albeit pricier than we’d gotten used to, still tasty. Buffet breakfast very good. However, if you’re expecting a five star room, not getting it. Standard rooms are clean but dated. It’s still a gorgeous old building and expensive to maintain

2026-10-26 • via Nuitee
A
Andrea • solo_traveller • es
9
Fabulous experience.
Pros:

The hotel is incredible as is the location. The reception staff were very helpful and knowledgeable about the building - a stunning place. The food in the restaurant was delicious too.

Cons:

The price of the wine in the restaurant was extortionate.

2026-10-26 • via Nuitee
知不知 • solo_traveller • cn
7
Pros:

皇宫，

Cons:

陈旧

2026-10-26 • via Nuitee
C
Carla • family_with_children • ch
6
Eine schöne Erfahrung, aber leider kein 5-Sterne-Hotel.
Pros:

Das freundliche Personal und die besondere Atmosphäre des Schlosses haben uns sehr gut gefallen. Es ist schon etwas Besonderes, einmal in einem Schloss zu übernachten. Die Betten waren bequem, das Frühstück war gut und auch die kostenlosen Parkplätze direkt vor dem Schloss fanden wir besonders praktisch. Insgesamt war es eine schöne Erfahrung.

Cons:

Leider war eines unserer Zimmer unangenehm kalt. Es befand sich im Erdgeschoss, ziemlich weit hinten auf der rechten Seite. Die Heizung liess sich nicht regulieren, da die entsprechenden Drehknöpfe fehlten. Das zweite Zimmer war glücklicherweise etwas wärmer.

Auch der allgemeine Zustand einiger Bereiche hat uns etwas enttäuscht. Die Polstermöbel und Teppiche wirkten teilweise schon recht abgenutzt und auch die Aussenanlagen hätten etwas mehr Pflege verdient. Das Schloss hat unglaublich viel Charme und Potenzial, weshalb es besonders schade ist, dass der Unterhalt stellenweise etwas zu kurz zu kommen scheint. Gerade bei einem 5-Sterne-Hotel hätten wir hier einen etwas gepflegteren Gesamteindruck erwartet.

Ausserdem hätten wir uns etwas mehr Liebe zum Detail gewünscht. Gerade bei einem so besonderen Haus wäre es schön gewesen, wenn sich der Charakter des Schlosses auch in kleinen Aufmerksamkeiten widerspiegeln würde – beispielsweise durch regionale Pflegeprodukte, einen kleinen Willkommensgruss mit lokalem Bezug oder eine typische Spezialität zum Probieren.

Auch ein Willkommensgetränk haben wir vermisst, da wir dies von anderen 5-Sterne-Hotels, insbesondere in Portugal, gewohnt sind. Vielleicht ist das Konzept in einem Schlosshotel etwas anders. Dennoch sind es für uns gerade diese kleinen Gesten, die einen Aufenthalt besonders machen und in Erinnerung bleiben.

2026-10-26 • via Nuitee
M
Max • couple • gb
6
Lovely hotel, but terribly neglected / dated rooms
Pros:

Lovely historic property. Common areas are lovely.

Cons:

We booked the Junior Suite (room 107) at €315 per night. The room was terribly neglected - needs some taking care of if charging guests get price per night.

2026-10-25 • via Nuitee
A
Alain Daniel • family_with_children • lu
7
très agréable sauf inconvénients cités
Pros:

accueil, repas, petit-dejeuner

Cons:

chambre, bruits du chauffage et des ascenceurs

2026-10-25 • via Nuitee
F
Frank • couple • de
8
2026-10-24 • via Nuitee
P
patricia • couple • es
7
2026-10-24 • via Nuitee
P
patricia • couple • es
7
Está bien indicado para llegar en coche, mejor de día, no es para alojarse,
Pros:

El entorno el bosque, el exterior del edificio del hotel, arquitectura.
El desayuno.

Cons:

Las habitaciones necesitan una gran reforma, moqueta,puerta,ventana…

2026-10-24 • via Nuitee
L
Luis • solo_traveller • pt
10
2026-10-22 • via Nuitee
P
Pete • couple • gb
9
Great value for a slice of Portuguese history
Pros:

Extraordinary building
Fantastic buffet breakfast

Cons:

Had to ask for heating to be switched on

2026-10-22 • via Nuitee