Charlotte Street Hotel, Firmdale Hotels

Hotels
9.4 (287 reviews)
15/17 Charlotte Street Hotel , London , gb

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Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
Fax/photocopying
See all facilities

Review Highlights

Pros:
Fantastic location
Helpful staff
Comfortable rooms
Beautiful decor
Cons:
Rude reservation staff
Slow bar service
Noisy restaurant

Categories

Cleanliness
9.35
Generally mentioned as clean and neat, with some minor issues.
Service
9.85
Staff consistently described as helpful and friendly.
Location
9.85
Located ideally for easy access to city attractions.
Room Quality
9.35
Rooms noted for comfort and aesthetic appeal.
Amenities
9.15
Good amenities available, although some minor feedback mentioned.
Value for Money
8.85
Perceived as high value, though some slight concerns expressed.
Food and Beverage
9.05
Food quality generally good but some aspects could be improved.
Overall Experience
9.75
Overall experience rated as excellent by most reviewers.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 04:52

Property Description

Elegant Design and Classic Elegance
Charlotte Street Hotel seamlessly blends contemporary London design with classic elegance, featuring period fireplaces and a wood-panelled library room that exude sophistication.

Luxurious Bedrooms with Artistic Touches
Indulge in the charm of early 20th Century artwork adorning the walls of the bedrooms. Each room is tastefully styled with classic prints, elegant beds, and luxurious furnishings, offering a perfect blend of comfort and artistic inspiration.

Exceptional Amenities and Convenient Location
From a private cinema room and 24-hour room service to a well-equipped gym, Charlotte Street Hotel ensures a memorable stay. Situated just minutes away from Soho's vibrant dining scene and major London attractions, including Oxford Street and the British Museum, this hotel offers both luxury and convenience.

Experience the perfect blend of elegance and modern comfort at Charlotte Street Hotel. Book your stay now for an unforgettable London getaway.

Important information:

Please note, only the following room types can accommodate extra beds and cribs: Deluxe Room, Junior Suite, Loft Suite and Superior Loft Suite.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LHR

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    People 3 years old and over stay for £78 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Public parking is possible on site (reservation is needed) and costs GBP 66 per day.

Location

Property Video

Guest Reviews

9.4
Based on 287 reviews
Cleanliness: 9.35
Service: 9.85
Location: 9.85
Room Quality: 9.35
Amenities: 9.15
Value for Money: 8.85
Food and Beverage: 9.05
Overall Experience: 9.75
F
florent • family_with_children • fr
10
2026-04-06 • via Nuitee
T
Tena • solo_traveller • hr
10
2026-04-05 • via Nuitee
I
Irene • couple • lu
10
Wonderful!
Pros:

The hotel has a very happy homely feeling. Warm and cosy, beautiful decorated. Wonderful bedroom, excellent bed, pillows and linen. Staff, so friendly.

2026-03-22 • via Nuitee
P
Paul • couple • gb
10
2026-03-09 • via Nuitee
T
tracey • couple • gb
8
Lovely home from home facilities
Pros:

Beautiful detail in rooms

2026-03-01 • via Nuitee
T
Tony • couple • gb
10
2026-02-26 • via Nuitee
S
stempster • Couples • Potomac, Montgomery County, Maryland
10
Cozy home away from home in London
Pros:

We have stayed at 3 different Firmdale hotels in London and love each one. But Charlotte Street has become our favorite. Extremely comfortable and great decor. We always book a junior suite, which is very spacious. Large, very comfortable beds. Large bathrooms with 2 sinks and a great shower. We love the location, which allows us to walk most everywhere (especially to theatre, which is typically a 10-15 walk depending the theatre). Also lots of good restaurants within an easy walk. The staff are friendly and helpful and, this being a small boutique hotel, they remember us. We ended most days with a drink in the library/lounge, which was quieter and more comfortable than sitting in the bar.

2026-02-25 • via Tripadvisor
A
aude • couple • fr
10
2026-02-12 • via Nuitee
T
tamar • couple • il
10
Amazing stay. The pnly problem now is how i can go to another hotel in London 🫣
Pros:

The team
The hospitality
The room and the 🛌
The breakfast
The location

2026-01-30 • via Nuitee
K
Knut • couple • ch
10
2026-01-28 • via Nuitee
I
Ian • couple • gb
10
2026-01-26 • via Nuitee
J
juliane • family_with_children • fr
9
2026-01-24 • via Nuitee
D
David • solo_traveller • us
10
2026-01-23 • via Nuitee
A
annette • solo_traveller • gb
10
2026-01-20 • via Nuitee
G
Gordon • family_with_children • gb
9
2026-01-19 • via Nuitee
J
Jan • family_with_children • se
9
2026-01-19 • via Nuitee
C
catherine • couple • gb
9
2026-01-12 • via Nuitee
G
guccifrenchy67 • Solo travel • Marlow, Buckinghamshire, England
10
Welcome to the super stylish Charlotte St Hotel !
Pros:

I discovered the super stylish Charlotte St Hotel in the namesake sake by chance on 10.12.25 while on my way to Covent Garden and fell in love its atmosphere, vibes and gorgeous interior decor 😊

We visited Charlotte St on 10.12.25 😊❤️

Charlotte Street in London's Fitzrovia area is a vibrant, historic street known for its rich artistic past (Bloomsbury Group, George Orwell) and present-day buzz, packed with diverse restaurants, pubs, bars, and hotels, including the famous Charlotte Street Hotel. Named after Queen Charlotte.

it's a hub for foodies, offering everything from Michelin-starred dining to casual eats, and is a key part of London's media and creative scene.

Situated in Fitzrovia, between Percy Street and Howland Street, near Soho Square.

Established in 1763, named for Queen Charlotte (wife of George III); once nicknamed "Charlottenstrasse" due to its large German community

A lively, creative atmosphere blending historical charm with modern energy, attracting artists, writers, and media professionals.

A major culinary destination with numerous restaurants (Italian, Spanish, Asian, British), Michelin-starred spots, pubs, and cocktail bars.

2026-01-10 • via Tripadvisor
F
Fabrice • couple • fr
10
2026-01-08 • via Nuitee
B
Bartlomiej • extended_group • ua
9
2026-01-01 • via Nuitee