Springhill Suites by Marriott Chicago Elmhurst Oakbrook Area

Hotels
SpringHill Suites
8.5 (587 reviews)
410 West Lake Street , Elmhurst , us

Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Soundproof rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Clean and comfortable rooms
Good breakfast options
Convenient location
Cons:
Negative remarks about cleanliness
Old furniture
High parking charges

Categories

Cleanliness
8
Several negative sentiments regarding cleanliness and smell in rooms.
Service
9.5
Staff was reported as friendly and accommodating throughout multiple reviews.
Location
8.5
Generally positive comments, but some confusion about proximity to the airport.
Room Quality
7.5
Old looking rooms and some issues with comfort noted, but size was appreciated.
Amenities
9
Swimming pool and breakfast options were appreciated.
Value for Money
8.5
Prices deemed high for certain services, but overall value considered acceptable.
Food and Beverage
8
Breakfast options were limited and freshness was a concern.
Overall Experience
9
Positive comments about the overall stay despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 20:35

Property Description

Convenient Location
Located just off I-290, our hotel offers easy access to major transportation routes, making travel a breeze. Situated near Chicago, O'Hare International Airport, and Schaumburg, you're in the heart of it all.

Comfortable Suites
Our suites are designed for both work and relaxation, featuring separate sleeping and living areas with convenient amenities like a sofa bed, refrigerator, microwave, and pantry. Stay connected with free Wi-Fi and get work done at the comfortable desk.

On-Site Amenities
Take advantage of our fitness center to stay active and our launderette facilities for added convenience. With a 24-hour reception, we're always here to assist you during your stay.

Ready to experience convenience and comfort? Book your stay with us now!

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ORD

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for free when using an available extra bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 5 per day.

Location

Guest Reviews

8.5
Based on 587 reviews
Cleanliness: 8
Service: 9.5
Location: 8.5
Room Quality: 7.5
Amenities: 9
Value for Money: 8.5
Food and Beverage: 8
Overall Experience: 9
A
Alan couple us
7
2026-04-08 via Nuitee
P
Perry couple us
8
very convenient to Elmhurst University
Pros:

Not bad. Decent variety of breakfast choices

2026-04-08 via Nuitee
D
Debra couple us
10
It feels like home.
Pros:

I have stayed at many Marriotts but this one is the best.

Cons:

Everything was perfect this trip.

2026-04-08 via Nuitee
D
Dave couple us
10
2026-04-03 via Nuitee
R
Rodriguez family_with_children us
8
Pros:

Breakfast was good, with a good variety of food. Coffee was good also.

2026-04-02 via Nuitee
D
Denee family_with_children us
7
2026-04-02 via Nuitee
D
Debra couple us
9
I would stay here again.
Pros:

I love the home like feeling I get from Marriot hotels.

Cons:

The hallway was noisy until 11 PM.

2026-03-31 via Nuitee
J
Janet family_with_children us
4
We love staying in Elmhurst and have had positive reviews last time we stayed. The staff friendly
Pros:

Friendly staff, slept ok and it was quiet

Cons:

Had ants in the bathroom and on the bathroom sink
Peeling wall paper from water damage

2026-03-30 via Nuitee
G
Gary couple us
10
Pros:

The desk staff was very friendly and helpful. The breakfast was excellent and the cook was delightful.

2026-03-26 via Nuitee
G
Gary couple us
10
2026-03-26 via Nuitee
S
Shelly family_with_children us
8
Pros:

Great location to train station. The staff was extremely accommodating to my questions.

Cons:

From listed amenities i thought this had a bigger kitchenette. Could not make the food brought spending much needed money. Very disappointed in that.

2026-03-22 via Nuitee
P
Paola solo_traveller us
10
Pros:

Súper buen trato ,habitaciones y estructura excelente s y cómodas

2026-03-22 via Nuitee
B
Becky family_with_children us
10
2026-03-21 via Nuitee
J
James couple us
6
Poorly functioning heater.
Pros:

It was clean and front desk was very nice and worked hard to make us comfortable.

Cons:

The heater did not work consistently. Temperature dropped into low 60s as the heater would sometimes work and sometimes not, despite the thermostats being set at 70.

2026-03-19 via Nuitee
R
Rosemarie family_with_children ph
9
2026-03-18 via Nuitee
A
Arroyo solo_traveller us
8
Overall it was a good stay.
Pros:

Staff was friendly and knowledgeable

Cons:

Although the hotel and room was very clean, the spray they us for fragrance is very strong. It affected my eyes.

2026-03-14 via Nuitee
C
Carmen family_with_children us
10
Pros:

Edward, water pressure, comfy bed + towel animal-puppy

2026-03-08 via Nuitee
S
Sonya family_with_children us
10
They just checked me in and out. She was actually beautiful very nice, the staff was amazing.
Pros:

Staff very friendly, helpful, and consider kind and most of all great recommendations

Cons:

My child is in Elmhurst University, you should supply a bus if you are going to use this hotel to be a free shuttle Boss that way children can go see their parents if this is the number one Hotel

2026-03-06 via Nuitee
A
Angela family_with_children us
6
Disappointed
Pros:

I liked the price with breakfast included.

Cons:

My room was on the 4th floor as soon as I walked in the room it didn't feel really clean like my previous stays&also there was a stain on the sofa and carpet was dusty!!!! I didn't care for this experience at all I was able to get a late check-out which was helpful since I got very little sleep from the loud heater. Staff was friendly and due to being extremely tired just settled in as best possible but I should've demanded another room....

2026-02-27 via Nuitee
A
angelamN8809XZ Family
10
Shower heaven
Pros:

I’m a child of the 1980s. For those of you that long for the water pressure and shower heads from those days, this is the hotel for you. I’m an environmentally-conscious liberal girlie, but I do enjoy the heck out of a good shower.

In addition, the room was super clean and stylish. The pool was pretty warm. Staff member Kimberly was kind and courteous. I would definitely stay here again.

2026-02-16 via Tripadvisor