NH Frankfurt Airport West

Hotels
•
NH Hotels
7.8 (1861 reviews)
Kelsterbacherstrasse 19 , Raunheim , de

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Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Non-smoking rooms
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Cleanliness issues
High prices

Categories

Cleanliness
5.78
Multiple mentions of cleanliness issues and bad odor.
Service
9.75
Staff is described as friendly and helpful.
Location
9.29
Proximity to the airport is appreciated.
Room Quality
7.24
Mixed reviews on comfort and condition of rooms.
Amenities
7.77
Standard amenities, but some issues reported.
Value for Money
6.73
Some guests feel the price is too high for the quality.
Food and Beverage
7.28
Breakfast and restaurant quality need improvement.
Overall Experience
8.55
Overall a mixed but satisfactory experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-21 18:17

Property Description

Convenient Shuttle Service
Enjoy the convenience of a free shuttle service to and from Frankfurt Airport, making your travel experience seamless.

Relaxing Wellness Facilities
Unwind after a long day with access to a sauna and gym on-site, perfect for rejuvenation and relaxation during your stay.

Delicious Dining Options
Indulge in a variety of regional and international dishes at the hotel's restaurant, open for breakfast, lunch, and dinner. Don't forget to visit the 24-hour open bar for drinks and snacks anytime.

Experience comfort and convenience at NH Frankfurt Airport West. Book now for a memorable stay.

Important information:

Please note that the shuttle bus is available from 05:00 to 10:00 and 05:00 to 09:30. It operates between Terminal 1, Hall B at arrivals and the hotel once an hour. The shuttle bus cannot be booked in advance and has a maximum capacity of 8 people. The transfer from the airport to the hotel is free. The transfer from the hotel to the airport costs EUR 5 per person. For NH Platinum guests, shuttle service for both ways is free of charge.

Please note that dogs and cats are allowed upon request and subject to approval.

Please note that the property can only accommodate pets with a maximum weight of 25 kg or less.

Please note that a maximum of 2 pets is allowed per room.

When traveling with pets, please note that an extra charge of EUR 25 per pet, per night applies.

Please note that this property allows service animals free of charge.

Please note that the cleaning service is offered once every 4th night. For stays of less than 4 nights, a cleaning service is available upon request.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: FRA

Property Policies

  • Parking

    Public parking is possible on site (reservation is not possible) and costs EUR 10 per day.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    Children up to and including 12 years old stay for free when using an available extra bed.
    People 13 years old and over stay for € 15 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

7.8
Based on 1861 reviews
Cleanliness: 5.78
Service: 9.75
Location: 9.29
Room Quality: 7.24
Amenities: 7.77
Value for Money: 6.73
Food and Beverage: 7.28
Overall Experience: 8.55
G
Gabriele • solo_traveller • de
10
Pros:

Ich habe schon öfter hier übernachtet und dieses Mal hatte das Hotel eine besondere Überraschung für mich, ich wurde als "Gast des Tages" ausgewählt und erhielt ein Zimmerupgrade, also ein wirklich tolles großes Zimmer mit 2 leckeren Pralinen als besonderen Gruß. Das hat mich sehr gefreut. Ansonsten ist das Hotel perfekt in der Ausstattung, vom Bademantel über Badeschlappen, Schuhlöffel, Kamm und Bürste, Zahnputzkit und sogar Mundwasser ist im Bad vorhanden. Das üppige Frühstücksbuffet lässt nichts zu wünschen übrig. Und für mich das Wichtigste ist der zuverlässige und günstige Shuttle zum und vom Flughafen.

Cons:

Nichts zu beanstanden.

2026-04-11 • via Nuitee
M
Marion • solo_traveller • de
8
2026-04-11 • via Nuitee
J
JEFTE MIGUEL • solo_traveller • br
10
Pros:

Gostamos de tudo. Excelente hotel

2026-04-11 • via Nuitee
F
FOTIOS • solo_traveller • gr
8
2026-04-10 • via Nuitee
J
Johann • solo_traveller • de
10
2026-04-09 • via Nuitee
M
Maria • couple • de
9
Pros:

Gute Lage zum Flughafen mit kostenlosem Shuttlebus. Personal sehr freundlich. Frühstücksbuffet hervorragend.

2026-04-08 • via Nuitee
L
Lena • couple • de
9
2026-04-06 • via Nuitee
K
Kästel • couple • de
5
Pros:

Das Frühstück war okay.
Das Personal war nett und hilfsbereit.

Cons:

Das Hotelzimmer war nicht besonders komfortabel und hätte dringend eine Renovierung nötig.

2026-04-05 • via Nuitee
C
Christiane • couple • de
9
2026-04-03 • via Nuitee
W
Wojciech • solo_traveller • pl
7
Pros:

Dosc duze, pokoje.
Dobra cena

2026-04-01 • via Nuitee
J
Jamie • couple • hk
7
2026-04-01 • via Nuitee
H
himad • extended_group • es
10
Pros:

El señor de la recepcion un gran profecional i muy amable

2026-03-31 • via Nuitee
T
Tadeusz • solo_traveller • at
10
Sonst alles gut
Pros:

Die Ausstattung

Cons:

Keine Steckdose bei Bett

2026-03-31 • via Nuitee
M
Malgorzata • family_with_children • at
10
Sonst alles gut
Pros:

Service

Cons:

Zu wenig Steckdosen ( haben gefehlt beim Bett, Nachttisch €

2026-03-31 • via Nuitee
T
Tamás • solo_traveller • hu
8
2026-03-31 • via Nuitee
D
Dirk • couple • de
9
2026-03-31 • via Nuitee
S
Steffen • solo_traveller • de
8
Guter Aufenthalt für Reisende FFH mit sehr gutem PLV !
Pros:

Gute Anbindung zum Flughafen. Für Kurzaufenthalte sehr gut geeignet. Frühstück ist top, Abendbewirtung mit guter Küche. Parkplatz allerdings recht teuer und Shuttle nur zum Terminal 1. Der Weg nach T2 ist recht weit zu Fuß. Absonsten gern wieder !

2026-03-30 • via Nuitee
K
Karin • couple • de
8
Pros:

Sehr gutes Frühstück
Transfer zum Flughafen

2026-03-29 • via Nuitee
K
Kinga • solo_traveller • de
9
2026-03-29 • via Nuitee
G
Gary T • couple • fr
10
excellent stop over hotel
Pros:

room well appointed. Water provided,

Cons:

Only criticism is that unlike other hotels the shuttle from the airport is not all day (it starts at 17.30). As we arrived at the airport at 1300 it meant we had to get a taxi (30 euros)

2026-03-27 • via Nuitee