Chateau Resort & Conference Center

Hotels
6.8 (1096 reviews)
475 Camelback Road , Tannersville , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Pets allowed
Lift / Elevator
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean rooms in some cases
Nice views
Cons:
Unclean rooms
Noisy areas
Outdated facilities
Bad value for money

Categories

Cleanliness
5.76
Several reviews mentioned unclean rooms, mold, and dirty sheets.
Service
8.73
Most reviews praised the friendly and helpful staff.
Location
8.77
The location was frequently mentioned as great, with nice views.
Room Quality
6.72
Mixed sentiments about room comfort, some issues with dated furniture.
Amenities
6.25
Limited amenities reported, with some machines not working.
Value for Money
5.21
Several guests felt that the hotel did not provide good value for its rates.
Food and Beverage
6.26
Food was rated positively, although pricing was a concern.
Overall Experience
6.73
Guests felt it was okay but highlighted various concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 23:40

Property Description

Mountain Retreat with Exciting Amenities

Scenic Location: Nestled in the Poconos Mountains, our lakeside resort offers a picturesque escape just minutes away from Camelback Ski Area and Water Park.

Luxurious Features: Enjoy the convenience of indoor and outdoor pools, free Wi-Fi, cable TV, and in-room coffee makers. Unwind in our whirlpool and sauna, or stay active in the gym overlooking the pool.

Delicious Dining: Indulge in American cuisine at Mountainview Bar and Grille, complemented by a variety of cocktails and wines.

Experience the perfect blend of relaxation and adventure at The Chateau Resort and Conference Center. Book your stay now for an unforgettable getaway!

Important information:

Please note that pets are allowed in the rooms with double beds only and are subject to availability.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Tue, Sep 2, 2025 until Sun, May 24, 2026
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: AVP

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    No special conditions apply for groups.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for US$10 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

6.8
Based on 1096 reviews
Cleanliness: 5.76
Service: 8.73
Location: 8.77
Room Quality: 6.72
Amenities: 6.25
Value for Money: 5.21
Food and Beverage: 6.26
Overall Experience: 6.73
R
Robert • couple • us
2
Pros:

Scenery

Cons:

Elevator did not work. Did not get the room that we reserved

2026-04-22 • via Nuitee
C
Crystal • family_with_children • us
8
2026-04-22 • via Nuitee
I
Ishwar • family_with_children • us
10
2026-04-20 • via Nuitee
S
Shawndell • family_with_children • us
6
Decent
Pros:

The location

Cons:

None of the gym equipment worked. Restaurant food not so tasty.

2026-04-16 • via Nuitee
D
Diane • family_with_children • us
1
Very run down motel not hotel with room having a lot of problems.
Pros:

The view of the ski resort

Cons:

The “hotel” is more like a motel. Run down. Tv didn’t work. Curtains didn’t close all the way. Shower wasn’t working well. Water pooled at the bottom. Toilet didn’t flush all the way. Smell in room was musty. Sheets and pillows smelled moldy.

2026-04-13 • via Nuitee
A
Andreene • family_with_children • us
7
Pros:

Location and beds were very comfortable

Cons:

Food options was limited, pool area didn’t meet my expectations

2026-04-12 • via Nuitee
K
Kyla • family_with_children • us
1
2026-04-10 • via Nuitee
A
AnBMarr • family_with_children • us
7
2026-04-07 • via Nuitee
S
Shauntal • family_with_children • us
5
2026-04-04 • via Nuitee
S
Scott • family_with_children • us
3
Pros:

Location

Cons:

Dated, smelled, cranky staff and the restaurant wasn't open.

2026-03-27 • via Nuitee
Q
Queiroz • extended_group • us
10
2026-03-27 • via Nuitee
K
Katrich • couple • us
10
2026-03-26 • via Nuitee
N
Nicole • couple • us
5
It was ok
Pros:

Pet friendly, affordable

Cons:

The room was stuffy, noisy and dark

2026-03-26 • via Nuitee
K
Kendra • couple • us
7
2026-03-26 • via Nuitee
T
Tracey • family_with_children • us
6
2026-03-26 • via Nuitee
K
Karla • extended_group • ec
9
2026-03-23 • via Nuitee
V
Vadim • family_with_children • us
4
2026-03-23 • via Nuitee
J
Joanna • couple • us
1
Black ants in the bed. Huge bugs on the wall and window. Ladybugs flying around the room
Pros:

The property was beautiful on the outside

2026-03-23 • via Nuitee
V
Vaishal • family_with_children • us
3
It was OK for money we paid.
Cons:

Tub shower drain wasn't working.

2026-03-22 • via Nuitee
W
Williams • family_with_children • us
2
The view of the mountains was really nice .
Pros:

The view was beautiful.

Cons:

The showers were not clean . The water came out brown for a few seconds I had to switch rooms .

2026-03-19 • via Nuitee