Chateau Resort & Conference Center

Hotels
6.8 (1164 reviews)
475 Camelback Road , Tannersville , US

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
Restaurant
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean rooms in some cases
Nice views
Cons:
Unclean rooms
Noisy areas
Outdated facilities
Bad value for money

Categories

Cleanliness
5.76
Several reviews mentioned unclean rooms, mold, and dirty sheets.
Service
8.73
Most reviews praised the friendly and helpful staff.
Location
8.77
The location was frequently mentioned as great, with nice views.
Room Quality
6.72
Mixed sentiments about room comfort, some issues with dated furniture.
Amenities
6.25
Limited amenities reported, with some machines not working.
Value for Money
5.21
Several guests felt that the hotel did not provide good value for its rates.
Food and Beverage
6.26
Food was rated positively, although pricing was a concern.
Overall Experience
6.73
Guests felt it was okay but highlighted various concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 23:40

Property Description

Mountain Retreat with Exciting Amenities

Scenic Location: Nestled in the Poconos Mountains, our lakeside resort offers a picturesque escape just minutes away from Camelback Ski Area and Water Park.

Luxurious Features: Enjoy the convenience of indoor and outdoor pools, free Wi-Fi, cable TV, and in-room coffee makers. Unwind in our whirlpool and sauna, or stay active in the gym overlooking the pool.

Delicious Dining: Indulge in American cuisine at Mountainview Bar and Grille, complemented by a variety of cocktails and wines.

Experience the perfect blend of relaxation and adventure at The Chateau Resort and Conference Center. Book your stay now for an unforgettable getaway!

Important information:

Please note that pets are allowed in the rooms with double beds only and are subject to availability.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: AVP

Location

Guest Reviews

6.8
Based on 1164 reviews
Cleanliness: 5.76
Service: 8.73
Location: 8.77
Room Quality: 6.72
Amenities: 6.25
Value for Money: 5.21
Food and Beverage: 6.26
Overall Experience: 6.73
C
Chadden • couple • us
7
Great place, wish a few more Ames were available at the time we stayed
Pros:

The view was great!

Cons:

No breakfast included

2026-11-02 • via Nuitee
P
Phipps • solo_traveller • us
10
2026-10-26 • via Nuitee
L
Lowry • couple • us
6
2026-10-22 • via Nuitee
J
Joseph • couple • us
7
A quick overnight. Would not stay a longer
Pros:

It had beautiful views

Cons:

It need updating. Very old room and bathroom.

2026-10-21 • via Nuitee
J
Joseph • couple • us
2
2026-10-21 • via Nuitee
W
Walquis • family_with_children • us
1
Horrible ..
Pros:

There was adequate parking.

Cons:

This hotel was the worst that I have seen. The owners obviously do not invest ANY money into maintaining the facility. This is evident from the minute you walk into the place. The walls are dirty and the front desk itself looks like it was originally built with the hotel. Only one of the two elevators is functional and the one that works is old and completely dingy and it's knobs and face plate are worn, dirty and scratched. The walls of the elevator match it's knobs. Infact, on the panel where the floors numbers light up, the 4TH. floor light is taped over with a piece of paper with the number "4" printed on it. Up stairs (2ND. Floor) complimented the 1St. very well - dingy walls, dim lihhting and old carpet. The room size was fine with 2 bads. But the 70's TV set, lamps, dead telephone with most of it's knobs missing and chairs need to be thrown out. The refrigerator door was falling off the hinges so I didn't bother to look into it. We spent one night and next morning the electricity in the bathroom just suddenly cut off, never to come back. so we could not shower and had to use our cellphone flash lights to wash our faces and brush our teeth. Fortunately, I happened to have enough power on my phone to use it"s flash light because I discovered that th outlet on the lamp didn't charge the phone the night before. Here's the good news .. I understand that there may be another hotel in the area. Check-in to that one, it cannot be worse than this one. I have asked my wife to ask for a refund.

2026-10-13 • via Nuitee
A
Albert • couple • us
8
Great location, big room, great value.
Pros:

Great location for hiking on the mountain. Great balcony view of the mountain. Spacious clean room. A sauna room. Friendly efficient staff.

Cons:

Most of the equipment in the gym was broken. Some areas of the building were a little tired but no biggie there.

2026-10-13 • via Nuitee
Y
Yzarra • family_with_children • us
10
Pros:

El personal fue muy amable y las habitaciones estaban muy limpias

2026-10-12 • via Nuitee
L
Laraine • couple • us
1
2026-10-12 • via Nuitee
F
Felipe • couple • us
1
We did not stay, we left. Can we get a refund please. Thank you
Pros:

The place is terrible, not clean, it smells
How can you promote this pls on your website.
Can we get a refund?

Cons:

The looks, the smell, the dirty water in the bathroom

2026-10-10 • via Nuitee
M
Matthew • couple • us
4
2026-10-08 • via Nuitee
Наталья • family_with_children • ru
10
2026-10-07 • via Nuitee
R
Rena • solo_traveller • us
10
Pros:

It was comfortable

Cons:

The place need a make over. Everything is out dated

2026-09-18 • via Nuitee
C
Crystal • family_with_children • us
6
Me and my kids love the amenities provide! And the scenery is truly picturesque
Pros:

Scenery

Cons:

Three times I have come and it’s not the cleanest. I always find something on the floor!

2026-09-17 • via Nuitee
D
DANI • solo_traveller • us
6
Pros:

Outdoor atmosphere

Cons:

Needs update

2026-09-10 • via Nuitee
G
Gabriela • family_with_children • us
5
Don’t expect it to be top quality or even mid
Pros:

Close to camalback. The views are amazing loved the warmed pool and balcony . The outdoor area was good to hangout.

Cons:

The rooms smelled so musty and felt humid . Definitely in need of renovations . It’s lined with carpets and it gives very antique vintage vibes the lighting makes it’s seem very dim and haunted lol. Love the proximity to where I needed to be .

2026-09-09 • via Nuitee
B
Brajesh • family_with_children • us
7
2026-09-08 • via Nuitee
H
Halyna • family_with_children • us
10
2026-09-06 • via Nuitee
D
Devi • family_with_children • us
8
2026-09-05 • via Nuitee
S
Santos • solo_traveller • us
10
2026-09-04 • via Nuitee