Crystal Hotel

Hotels
8.3 (1553 reviews)
24 Rue Saint Benoit , Paris , fr

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Great location
Helpful and friendly staff
Cons:
Small rooms
High prices

Categories

Cleanliness
8.63
Rooms were noted as clean and charming in multiple reviews.
Service
9.1
Staff received consistent praise for being lovely, kind, and accommodating.
Location
9.14
The location was described positively with easy access to major attractions.
Room Quality
7.59
Some reviews mentioned rooms were small and needed renovations.
Amenities
8.12
Amenities described as standard for a hotel, with some mentions of breakfast quality.
Value for Money
7.08
Concerns over high pricing relative to quality were noted.
Food and Beverage
8.13
Breakfast had a balanced selection, contributing to a positive experience.
Overall Experience
8.6
Many positive comments indicate a generally favorable experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 17:36

Property Description

Luxurious Stay in the Heart of Saint-Germain

Colorful Rooms with Modern Amenities: Enjoy a comfortable stay in our air-conditioned, non-smoking rooms equipped with a minibar, safe, TV with satellite channels, free Wi-Fi, and a private bathroom with luxurious amenities.

Charming Breakfast Experience: Start your day with a delicious breakfast served in our vaulted cellar or in the comfort of your room, adding a touch of elegance to your morning routine.

Convenient Location and Exceptional Service: Explore nearby attractions like the Medieval Museum and Jardin du Luxembourg with ease, and take advantage of our 24-hour reception and cozy armchairs for a relaxing stay. Book your stay at Crystal Hotel for a memorable experience in Saint-Germain!

Important information:

If you smoke in the room, there will be an extra EUR 250 charged by the hotel.

The credit card used to make the booking as well as personal identification will be requested upon arrival.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:30 AM
Airport code: CDG

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 10 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.3
Based on 1553 reviews
Cleanliness: 8.63
Service: 9.1
Location: 9.14
Room Quality: 7.59
Amenities: 8.12
Value for Money: 7.08
Food and Beverage: 8.13
Overall Experience: 8.6
A
Arkadiy • couple • il
8
Телевизоры побольше сделать , повесить новые с возможностью подключения смартфонов, а то ни каналов ничего нет.
Pros:

Местоположение отличное. В остальном ничего особенного. Ни в дизайне, ни в ремонте, ни в размере комнат.

Cons:

Цена за номер. Можно бы сделать более интересный дизайн, чем просто белые стены.

2026-07-11 • via Nuitee
D
Denisa • couple • ro
6
Dezamagitor
Pros:

Locatia

Cons:

Am fost cazati in Camera nr 24, situata la parter, in spatele receptiei , langa toaleta din receptie, astfel ca se auzeau toate zgomotele facute ca urmare a folosirii toaletei de catre personal si turiști, incepand cu ora 7 dimineata si pana seara târziu.
La momentul rezervarii nu am fost in cunostinta de cauza ca am putea fi cazati intr-o asemenea camera, caci cu siguranta nu am mai fi rezervat-o. În plus, era foarte intunecoasa si avea vedere in curtea interioara unde sunt depozitate obiecte care nu mai sunt folosite si deseuri. Aceasta camera nu ar trebui sa mai fie inchiriata turistilor.
Al doilea aspect este ca ne-a fost oprita o garantie de 50€ pentru produsele din minibar, care in total nu valorau mai mult de 20€, iar aceasta garantie nu a fost mentionata la ,, politicile companiei” pe site-ul Booking.
In al treilea rand, doamna care ne-a cazat ne-a tratat de parca am fi primit camera gratis, a uitat sa ne dea cartela cu care foloseam lumina si parola de la wifi.

2026-07-09 • via Nuitee
E
Ebru • solo_traveller • tr
9
2026-07-09 • via Nuitee
F
Ferda • couple • tr
8
Aslında iyi
Pros:

Lokasyon ve personel

Cons:

Oda çok küçük ama Paris için normal
Asansör çıkmadığı için zeminde oda aldık biraz boğucu idi

2026-07-09 • via Nuitee
E
Emma • couple • it
4
Pros:

Posizione buona

Cons:

L hotel non ha un generatore di elettricità . Siamo stati al buio e con acqua fredda per 24 ore , alla fine l hotel non ci voleva rimborsare neanche la prima notte , ho dovuto far intervenire Booking

2026-07-07 • via Nuitee
J
Jr • solo_traveller • br
8
Cons:

Localização quarto reservado piso térreo ao lado banheiro social do hotel

2026-07-06 • via Nuitee
T
Tatiana • solo_traveller • ru
8
Уволить этого менеджера.
Pros:

Местоположение, удобная кровать

Cons:

Когда мы выезжали, с нас хотели списать еще раз плату за номера. Пришлось показывать чек с оплатой. После выезда с карты пытались списать деньги за завтрак, которого не было. В предыдущий раз даже ругались, что хотели списать деньги второй раз. И это один и тот же менеджер. Когда он работает- одни проблемы. Вот из- за него больше нет желания останавливаться в данном отеле. И при выезде даже не пожелали приятного пути.

2026-07-06 • via Nuitee
Y
yukina • family_with_children • ch
8
2026-07-06 • via Nuitee
T
Tatiana • couple • ru
8
2026-07-06 • via Nuitee
O
Ohba • family_with_children • gb
10
2026-07-05 • via Nuitee
F
Felipe • couple • co
10
2026-07-04 • via Nuitee
J
Judy • couple • gb
9
2026-07-04 • via Nuitee
M
Marina • couple • us
9
2026-07-04 • via Nuitee
Z
Zeynep • solo_traveller • tr
10
Nice location good service good staff
Pros:

Very good location, clean and good service. Reception is very kind and helpful

2026-07-04 • via Nuitee
A
Anna • solo_traveller • ru
8
Pros:

Очень удобное расположение в чистом районе

2026-07-02 • via Nuitee
N
Natalia • couple • ru
9
Pros:

Замечательный отель! Останавливаюсь не в первый раз! Гостеприимный персонал, замечательная уборка номеров, одна из лучших локаций на мой взгляд!

Cons:

Все хорошо!

2026-07-02 • via Nuitee
A
Alina • couple • qa
1
I arrived at the hotel and there was no electricity. The first thing they did was take my credit card information, tell
Pros:

Nothing

2026-07-01 • via Nuitee
M
Marco • family_with_children • it
8
BELLA VACANZA DI FAMIGLIA
Pros:

BAGNO BEN DIMENSIONATO PULITO EFFICIENTE, POSIZIONE OTTIMA NON CENTRALISSIMA MA DI RILIEVO, RISTORANTI IN ZONA E SOTTO L'HOTEL NOTEVOLI

Cons:

LETTINO BIMBA SENZA MATERASSO NE CUSCINO, RICHIEDERE ASCIUGAMANI PER 4 E RICEVERNE SEMPRE 2 E NON DA DOCCIA MA SOLO DA BAGNO PICCOLI

2026-07-01 • via Nuitee
T
Terry • couple • au
9
Pros:

great location and facilities, very clean and close to many sights. Enjoyed the A/C very much with the heat wave and beds were very comfortable, very helpful staff with storing luggage and getting a cab.

Cons:

For Paris and the location nothing was out of line with expectations

2026-06-29 • via Nuitee
F
Franziska • solo_traveller • de
10
Würde es für meinen nächsten Aufenthalt wieder buchen!
Pros:

Gute Lage, Metro Station in der Nähe, schöne Umgebung mit vielen Restaurants, Cafés, Geschäfte, dennoch ruhig gelegen, hübsches, ordentliches Zimmer, gut funktionierende Klimaanlage, bequemes Bett, nettes, freundliches Personal

Cons:

Zimmer etwas hellhörig

2026-06-28 • via Nuitee