Crewe Hall Hotel & Spa

Hotels
QHotels
8.4 (148 reviews)
Weston Road, Crewe, England, CW1 6UZ , Crewe , GB

Pets allowed

Facilities

Meeting rooms
Full-service spa
Fitness facilities
Express check-out
Fireplace in lobby
Health club
Free WiFi
24-hour front desk
Garden
Luggage storage
See all facilities

Review Highlights

Pros:
Clean and comfortable rooms
Helpful and friendly staff
Beautiful architecture
Cons:
Some issues with room upgrades
Mixed feedback on specific amenities

Categories

Cleanliness
8.14
Multiple mentions of cleanliness in rooms and facilities.
Service
8.71
Staff were noted as polite and helpful throughout the reviews.
Location
8.45
Location was appreciated for its impressive grounds and architecture.
Room Quality
8.3
Rooms were described as comfortable, with a few comments on mixed experiences.
Amenities
8.53
Positive remarks on the spa, gym, and architectural beauty.
Value for Money
8.29
Overall, guests felt the experience matched the price point.
Food and Beverage
8.24
Occasional comments on the quality of the breakfast and dining options.
Overall Experience
8.51
General consensus of satisfaction with stays and experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 13:59

Property Description

Luxurious Spa Amenities - Relax and rejuvenate at our full-service spa offering massages, body treatments, and facials.

Recreational Activities - Keep active at our health club, indoor pool, and spa tub for a refreshing stay.

Delicious Dining Options - Indulge in British cuisine at The Brasserie and unwind at the bar/lounge, or enjoy 24-hour room service for ultimate convenience.

To experience the epitome of luxury and relaxation, book your stay at Crewe Hall Hotel & Spa now.

Important information:

  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Contactless check-in and contactless check-out are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MAN

Property Policies

  • Pets

    Maximum number of pets per room 2

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

  • Guest type

    Essential workers only - NO

See all policies

Location

Guest Reviews

8.4
Based on 148 reviews
Cleanliness: 8.14
Service: 8.71
Location: 8.45
Room Quality: 8.3
Amenities: 8.53
Value for Money: 8.29
Food and Beverage: 8.24
Overall Experience: 8.51
C
Cameron
10
Pros:

Passing through on business very nice place will stay again

2025-10-07 via Nuitee
M
Mike
10
Pros:

Food was great, staff professional and attentive. Room was perfect and we enjoyed both the pool and the gym, not something we normally use!

2025-10-06 via Nuitee
A
Aly partner
8
Pros:

Nice place to visit. Staff look a little tired. There is a lack of posotive aura in the building as a result the service standards struggle..
Generally it was a nice stay and I would recommend this to anyone..

2025-10-05 via Nuitee
N
Neville
6
Pros:

No room service after 10pm
No bar food
No staff to bring dental pack to room
It’s expensive for mediocrity
The grandeur is not matched by the level of service
The restaurant food was delicious

2025-10-01 via Nuitee
C
Carianne
8
Pros:

helpful staff, nice spa facilities.

2025-09-29 via Nuitee
A
Allen partner
10
Pros:

Felt like royalty, staying in this impressive stately manor. Beautiful

2025-09-28 via Nuitee
D
Debbie
10
Pros:

We were upgraded to the older part of the hotel and the room was very clean and tea, coffee and pretzels (a win), the bathroom was clean and had the normal amenities. The bed was so comfy and so we had a good nights sleep and the shower was powerful

2025-09-22 via Nuitee
D
Daniel
10
Lovely place
Pros:

Lovely room, clean, froendly staff, brilliant soa and gym facilities. Will stay here everytime im on crewe

2025-09-11 via Nuitee
J
John
10
Lovely place for a romantic break
Pros:

Lovely wedding anniversary stay purchased for my son and his wife. They loved the hotel and said staff were very helpful and a high standard of accommodation.

2025-09-05 via Nuitee
F
Frank
10
Pros:

Beautiful architecture and grounds. Majestic ambience. Recommend Crewe Hall & Spa Hotel.

2025-08-30 via Nuitee
S
Sian
10
Pros:

Amazing stay! I stay here at least one a month, the staff are amazing and the hotel itself is stunning!!! This is a fantastic and stunning hotel!!

2025-08-29 via Nuitee
M
Mohammed
10
Pros:

The hotel was spotless and very comfortable, with welcoming staff and a relaxing atmosphere. The spa facilities were excellent and made the stay even more enjoyable. I would definitely recommend it for anyone looking for a restful getaway.

2025-08-19 via Nuitee
M
maurice
10
Pros:

Very nice bathroom / shower .
Comfortable room.

2025-08-18 via Nuitee
P
Paul partner
10
Pros:


Enjoy the weekend great place to stay would recommend

2025-08-17 via Nuitee
V
Verified traveler
8
Pros:

Our room was upgraded and it was fantastic from start to finish. The only downside was the toilets- they struggled to flush.

2025-08-17 via Nuitee
P
Paul partner
10
Pros:

Loved the whole experience! The grounds are epic.

2025-08-13 via Nuitee
P
Paul
10
A Destination Hotel.
Pros:

They weren't kidding when they said you need to book the brasserie.
They were kidding saying you could eat at the bar (per website) or at the White Lion (staff suggestion).
Only to 4pm and 7pm respectively.
Two huge double comfortable beds.

2025-08-12 via Nuitee
D
Daniel
10
Hidden gem!
Pros:

What a gem, lovely building, well equipped gym and pool with all the amenities, decent food at the restaurant, very charming! Highly recommend.

2025-08-11 via Nuitee
I
Iain
10
Weekend Break
Pros:

We thoroughly enjoyed our stay at Crewe Hall Hotel and would happily return again if we have reason to stay near Crewe in the future. The building and grounds are impressive and there's plenty of parking. The buffet breakfast was very good and thanks largely to a wedding reception taking place at the same time as our stay, we were upgraded at no additional cost to a lovely room in the main building.

2025-08-10 via Nuitee
P
Pete
8
Nice hotel
Pros:

Nice hotel and good facilities in a nice setting.

2025-08-06 via Nuitee