Extended Stay America Select Suites - Jacksonville - Baymeadows

Hotels
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Extended Stay America Suites
5.4 (362 reviews)
8300 Western Way , Jacksonville , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
Lift / Elevator
Facilities for disabled guests
Non-smoking throughout
Staff adhere to local safety protocols
Guest rooms disinfected between stays
See all facilities

Review Highlights

Pros:
Spacious rooms
Polite staff
Cons:
Dirty facilities
Bad odor in rooms
Poor service

Categories

Cleanliness
3.65
Multiple complaints regarding dirtiness and lack of proper cleaning.
Service
6.65
Some positive mentions of staff politeness, but also reports of poor service.
Location
7.65
Described positively for its location, although some issues with environment.
Room Quality
4.65
Room conditions were frequently criticized, especially cleanliness and odor.
Amenities
4.65
Lack of basic amenities in good condition, like microwaves and fridges.
Value for Money
5.65
Reviews suggest a perception of overpricing given the condition of the facilities.
Food and Beverage
5.65
Not specifically mentioned, assigned the target rating for balance.
Overall Experience
4.65
Overall dissatisfaction mentioned in multiple reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 09:34

Property Description

Fully Equipped Kitchen in Every Room
Experience the convenience of having a fully equipped kitchen in every room at Extended Stay America - Jacksonville. Cook your favorite meals just like at home during your longer stay.

Complimentary WiFi and 24-Hour Front Desk
Stay connected with free WiFi and enjoy the convenience of a 24-hour front desk ready to assist you anytime during your stay in Jacksonville.

Convenient Laundry and Ironing Facilities
Pack light and make use of the hotel's laundry and ironing facilities. Enjoy upgraded bedding with extra pillows for a comfortable night's sleep.

Book now for a comfortable and convenient extended stay experience at Extended Stay America - Jacksonville - Baymeadows.

Important information:

Housekeeping service is offered every 14 days. For stays of 14 nights or longer, the provided weekly cleaning service includes dusting, vacuuming, emptying the trash, cleaning the bathroom, cleaning the kitchen, changing linens and towels and more.
Fresh towels and linen can be exchanged at the front desk at any time for a small fee.
Daily housekeeping services are available for an additional fee.
A valid credit card is required at check-in for payment; cash is not acceptedGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: JAX

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

5.4
Based on 362 reviews
Cleanliness: 3.65
Service: 6.65
Location: 7.65
Room Quality: 4.65
Amenities: 4.65
Value for Money: 5.65
Food and Beverage: 5.65
Overall Experience: 4.65
C
Camilo • couple • us
1
2026-04-07 • via Nuitee
I
Ivan • solo_traveller • us
4
2026-04-02 • via Nuitee
C
C. Tosta • couple • us
1
Não me hospedei , eu paguei e não pude entrar , não tinha ninguém pra me atender
Pros:

Não me hospedei , eu paguei e não pude entrar , não tinha ninguém pra me atender

Cons:

Não me hospedei , eu paguei e não pude entrar , não tinha ninguém pra me atender

2026-04-01 • via Nuitee
A
Argoe • family_with_children • us
6
2026-03-30 • via Nuitee
L
Luis • family_with_children • us
1
2026-03-26 • via Nuitee
J
Jada • couple • us
9
2026-03-16 • via Nuitee
T
Thode • family_with_children • us
1
Disabled people never get a break 💔
Pros:

Check in personnel one lady was nice,very well groomed

Cons:

I'm totally disabled, on crutches route to the 308 room was long ways! Tub had mold, a/c fan was hitting something on inside noise so bad only two hrs sleep, no hot water in shower!!! Brought my own drinks they never got cold overnight in the fridge, had to get another remote for the TV only 1 of batteries took one hour to get, got late check out because rental car not ready asked for a cart had to call back for it hour later, lost my Uber had to pay for because of the late cart also my rental car !!! Return policy for using debit card is too long!

2026-03-15 • via Nuitee
B
Bessy azusena • couple • us
8
2026-03-03 • via Nuitee
L
laquardia • solo_traveller • us
5
it was okay. it was close to my destination.
Pros:

loation

Cons:

rooms had to be reassigned because they were not clean upon arrival. none of the tvs in the room ha remotes.

2026-03-02 • via Nuitee
J
Jerome • family_with_children • us
5
2026-03-02 • via Nuitee
C
Cortes • family_with_children • us
1
2026-02-13 • via Nuitee
S
Shaytwon • couple • us
1
2026-02-12 • via Nuitee
D
Dominique • family_with_children • us
1
Do NOT book you stay here. Beware.
Pros:

The only positive aspect of our experience was finally leaving. The front attendant's rude demeanor was shocking as she abruptly ordered us to go after I tried to discuss our dissatisfaction, particularly regarding my children. She did not assist or attempt to resolve the situation; all she said was, "My manager will be in on Monday; we cannot extend your stay." Just moments earlier, she had effortlessly extended someone else's stay. This stark contrast highlights the terrible customer service and lack of hospitality we encountered. This experience has left a lasting negative impression on me. When the staff member informed me that we were only charged $45.00 for the night and a $100.00 fee for the third-party booking/security deposit, I checked my bank statement. I was charged $212.00 for the stay, in addition to the $100.00 for the booking fee/security deposit.

She refused to listen when I explained that I had booked our stay until Friday, January 2, 2026. Instead, she forced my four SMALL children and me to leave the next day. We had nowhere to go immediately, as we were traveling from out of town and found ourselves stuck in the cold. Thankfully, I was quick on my feet and managed to book another hotel, which turned out to be much better. However, we had to wait until 3:00 PM to check in after being forced to leave by 11:00 AM. Overall, it was a very unpleasant experience. I absolutely hate this place.

Cons:

This place was an absolute disaster. The Wi-Fi was unreliable, cutting in and out constantly. The toilet was not only clogged but also extremely filthy. There was hair all over the bathroom sink, and the bathtub was even worse. The kitchenette burners were completely unusable, and I was too horrified even to check the refrigerator or cabinets. After my sons got under the bed sheets, they began itching, prompting me to spray everything down for safety. I spot-mopped the hardwood floors with Lysol wipes, which came away completely black—a clear indication of how dirty the place was. I tackled this cleaning before anything else, which speaks volumes about the condition we encountered. To top it off, we were provided with far too few towels and washcloths. My daughter even remarked, "Mommy, this must be a place for homeless people." My family was profoundly dissatisfied with our stay, and I will not be returning to this establishment. I have pictures as proof.

2026-02-11 • via Nuitee
K
Kimberley • solo_traveller • us
1
2026-01-30 • via Nuitee
M
Macias • extended_group • us
1
A nightmare
Pros:

Nothing. It is the worse hotel I have ever seen with the worse staff. I had to pay for the hotel and change to a different one since it was exceptionally horrible. There were holes on the room and the staff close the desk with a metal window for hours

Cons:

I didn't like everything. That should not be a hotel it is terrible

2026-01-23 • via Nuitee
C
Carmencita • couple • us
1
2026-01-20 • via Nuitee
A
Amber • extended_group • us
4
Last time staying here!
Pros:

Location to our event

Cons:

The bathroom was horrible no shower curtain nails coming out of the doors, in addition to it being broken. And no cookware was provided.

2026-01-20 • via Nuitee
D
demech0d • Family
10
Great Customer Service
Pros:

Z has amazing customer service! She has a very positive attitude. She goes above and beyond to make sure you have a great experience staying here.

2026-01-15 • via Tripadvisor
K
Kelli • couple • us
1
Would not recommend definitely book somewhere else or sleep in your car
Pros:

Fairly decent location

Cons:

Front desk, workers not welcoming, walk past several times and had to wait to even check in for about 10 minutes. During check-in, I booked through Booking.com and they charge me for the room and $100 hold fee for Booking.com that should’ve never been charged which was then charged and still a month out fighting with them to get my money back.

Facility dirty uncapped , a room was uncomfortable bathroom, dirty showers and tub disgusting caked with mildew. TV and Internet, not working had to unplug and plug the TV back in. In bed, very uncomfortable.

2026-01-15 • via Nuitee
P
Patricia • family_with_children • us
10
Pros:

NA

Cons:

Na

2026-01-14 • via Nuitee