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Facilities
Property facilities
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WiFi available
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Free WiFi
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Parking
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Free Parking
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Non-smoking rooms
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Air conditioning
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Heating
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Family rooms
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Pets allowed
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Lift / Elevator
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Laundry
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Facilities for disabled guests
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Non-smoking throughout
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Private parking
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Vending machine - drinks
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Vending machine - snacks
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Picnic area
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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First aid kit available
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Sanitized tableware & silverware
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Guests can opt-out any cleaning services during stay
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Shared stationery like menus, pens are removed
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Physical distancing in dining areas
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Food delivered to guest room
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Screens / Barriers between staff and guests for safety
Review Highlights
Categories
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Property Description
Fully Equipped Kitchen in Every Room
Experience the convenience of having a fully equipped kitchen in every room at Extended Stay America - Jacksonville. Cook your favorite meals just like at home during your longer stay.
Complimentary WiFi and 24-Hour Front Desk
Stay connected with free WiFi and enjoy the convenience of a 24-hour front desk ready to assist you anytime during your stay in Jacksonville.
Convenient Laundry and Ironing Facilities
Pack light and make use of the hotel's laundry and ironing facilities. Enjoy upgraded bedding with extra pillows for a comfortable night's sleep.
Book now for a comfortable and convenient extended stay experience at Extended Stay America - Jacksonville - Baymeadows.
Housekeeping service is offered every 14 days. For stays of 14 nights or longer, the provided weekly cleaning service includes dusting, vacuuming, emptying the trash, cleaning the bathroom, cleaning the kitchen, changing linens and towels and more.
Fresh towels and linen can be exchanged at the front desk at any time for a small fee.
Daily housekeeping services are available for an additional fee.
A valid credit card is required at check-in for payment; cash is not acceptedGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
Property Policies
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Parking
Free private parking is possible on site (reservation is not needed).
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Pets
Pets are allowed on request. Charges may be applicable.
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Groups
When booking more than 5 rooms, different policies and additional supplements may apply.
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Internet
WiFi is available in all areas and is free of charge.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 17 years old stay for free when using an existing bed.
You haven't added any cots.
You haven't added any extra beds.
Location
Guest Reviews
My stay was a complete disaster from start to finish. It began with water leaking nonstop from the bathroom faucet. To make matters worse, in the middle of a hot Florid night, the AC suddenly switched to heating on its own. When I called for help, I was told there was no maintenance staff on-site to handle it, and the phone representative's only "solution" was to suggest I check out. A thoroughly terrible experience with zero support.
Great value for the price. I had no major issues during my stay and would definitely stay here again.
Team is amazing very friendly.
Bad
Bad
Bad
Bad
I would not recommend staying at this Extended Stay America location.
My wife, our four daughters, and I checked into Room 104 expecting a clean and safe place to stay. As soon as we walked in, there was a strong foul odor throughout the room. We left to get dinner, hoping it was just a temporary smell.
When we returned, we found multiple roaches, including one on the floor and another in the bathroom. We immediately reported it to the front desk. The employee acknowledged the issue right away, told us she understood, and instructed us to check out and speak with the manager the next morning.
Because we were traveling with four young children, we had no choice but to leave after only about three hours and book another hotel at our own expense.
The next morning, I called the manager expecting an apology and a resolution. Instead, I was repeatedly told, “You were only in the hotel for three hours,” and was denied a refund. There was no apology, no concern for my family’s experience, and no accountability for the condition of the room.
To make matters worse, while checking into the Comfort Inn next door, the staff told us that several guests had recently left this Extended Stay due to unsanitary conditions and that we were the 11th family to switch hotels. That was extremely concerning.
I have photos of the roaches and have filed a formal complaint with Extended Stay America’s corporate office.
Families should not have to choose between staying in an unsanitary room or paying for another hotel. I hope management takes responsibility and addresses these issues so other guests don’t have the same experience we did.
THERE WERE NUMEROUS ROACHES IN THE ROOMS
Location
Everything except location. Very awful experience and one of the night attendants was so rude and unprofessional. I don’t know how she has a job in hospitality.
Will not take a paper ID/ Driver License that the DMV gives you while you wait on the hard copy in the mail. I paid online and when I got there was turned away and my reservation was canceled and the lady was rude she said she has never encountered a paper ID/Driver License before … I offered to show the id I got from the police dept and they won’t accept them either
Awful
How u had wait. For someone to check you in took 30 mins be
The peaceful place
They could have kept more supplies in the bathroom
Nothing
From the main entrance to the actual room we saw trash, bugs. The room had 1 towel when we had put 3 people on the reservation.
Very respectful and friendly workers
Ehh
General manager rude as hell
The staff at this hotel makes your stay welcoming, always there to help and provide for their guests. From the simplest questions to where is something good to eat at and etc. The service provided here is wonderful. I love how the staff communicate with one another and is always there to help each other. You come here you would think they are family. Very good to Lisa and her crew.
Location.
Ac didn’t work well at all.
Had to wait 30 mins for staff to check me in .
Hallways smelled horrible.
Just wasn’t very happy with my stay.
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