Extended Stay America Suites - Seattle - Bellevue - Factoria

Hotels
Extended Stay America Suites
6.3 (380 reviews)
3700 132nd Ave SE , Bellevue , us

Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
Facilities for disabled guests
Non-smoking throughout
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
See all facilities

Review Highlights

Pros:
Convenient location
Friendly staff
Cons:
Cleanliness issues
Inconsistent room quality

Categories

Cleanliness
3.88
Multiple reviews mentioned issues with cleanliness, indicating the need for improvement.
Service
7.85
Some reviews praised the helpfulness of the staff despite operational challenges.
Location
8.39
The location was frequently praised as convenient and desirable.
Room Quality
4.84
Several reviews indicated problems with room quality and maintenance, leading to a lower score.
Amenities
6.87
Limited amenities were noted, but some amenities were appreciated like breakfast.
Value for Money
4.83
Concerns over pricing relative to room quality led to a cautious rating.
Food and Beverage
8.38
Breakfast was highlighted positively in certain reviews.
Overall Experience
5.35
Mixed experiences overall with several significant complaints impacting the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 05:32

Property Description

Fully Equipped Kitchen in Every Room

Experience the convenience of having a fully equipped kitchen in every room, complete with a stove top, microwave, and fridge. Prepare your own meals just like at home during your stay at Extended Stay America - Seattle.

Complimentary Grab-and-Go Breakfast

Start your day right with a free grab-and-go breakfast featuring breakfast bars, muffins, hot cereal, coffee, and tea. Enjoy a quick and delicious meal before heading out to explore Bellevue and its attractions.

Convenient Amenities and Services

Benefit from free WiFi, 24-hour front desk service, laundry facilities, and upgraded bedding with extra pillows. Take advantage of the weekly housekeeping services and free onsite parking offered by the hotel.

Book now to enjoy a comfortable and extended stay at Extended Stay America - Seattle - Bellevue - Factoria.

Important information:

Please note that Housekeeping service is offered every 14 days. For stays of 14 nights or longer, the provided weekly cleaning service includes dusting, vacuuming, emptying the trash, cleaning the bathroom, cleaning the kitchen, and more.
Fresh towels and linen can be exchanged at the front desk at any time. Housekeeping service is offered every 14 days.
The grab-and-go breakfast served includes breakfast bars, muffins, hot cereal, coffee and tea only.
A valid credit card is required at check-in for payment, cash is not accepted.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SEA

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for US$0 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

6.3
Based on 380 reviews
Cleanliness: 3.88
Service: 7.85
Location: 8.39
Room Quality: 4.84
Amenities: 6.87
Value for Money: 4.83
Food and Beverage: 8.38
Overall Experience: 5.35
Y
Yuping solo_traveller us
5
一般
Pros:

早餐只有咖啡和一点点小蛋糕

Cons:

我预定了七天,只住了五天,想退最后两天的钱,但是只给我退了一天……

2026-01-27 via Nuitee
S
Scott couple us
7
2026-01-19 via Nuitee
H
Harrington family_with_children us
4
Mostly good.
Pros:

Most of the staff was congenital. I have stayed at Residence Inn numerous times. My last stay was less than pleasant. I will let your corporate figure out their own problems.

Cons:

Interacting with staff could have been better.

2026-01-18 via Nuitee
P
P9224KOjoshuan Family
2
Horrible
Pros:

Horrible experience, the 3rd party I booked with chose a 1 bed room when I paid for 2 beds and had the receipt and confirmation yet the front desk agent wouldn’t help me, he only wanted to charge me more money to get into the room I paid for. Greedy business with robots for employees.

2026-01-06 via Tripadvisor
M
Maria couple us
10
2026-01-05 via Nuitee
J
Jhonatan couple us
1
Pros:

No me gustó nada porque no me pude quedar reservé y no hubo nadie que me asignara una habitación me robaron mi dinero

Cons:

No me gustó nada porque no me pude quedar reservé y no hubo nadie que me asignara una habitación me robaron mi dinero

2026-01-05 via Nuitee
S
Su-Chin couple tw
8
2026-01-04 via Nuitee
H
Hannah solo_traveller us
7
2025-12-20 via Nuitee
H
Hannah solo_traveller us
7
2025-12-20 via Nuitee
H
Hannah solo_traveller us
7
2025-12-20 via Nuitee
H
Hannah solo_traveller us
7
Would probably stay here again for the convenience of location
Pros:

It is close to the Factoria mall and location is kinda tucked away from everything else

Cons:

There were ants. I had to keep everything in the fridge.. the laundry facilities are SOOO expensive. & the rooms are not updated.. I could’ve stayed at a different ESA that would’ve been way nicer and had updated rooms and facilities for less money than it cost me to stay here..

2025-12-20 via Nuitee
B
Bonnie couple us
5
2 nights
Pros:

N/a

Cons:

Room and bathroom not clean enough

2025-12-16 via Nuitee
C
Cindy Verbestel family_with_children be
10
Overall, it was a comfortable and enjoyable stay that met all my expectations.
Pros:

Room: The room was clean, quiet, and well laid out, with plenty of space and good lighting.
Bed: The bed was very comfortable, with supportive pillows and quality linens—I slept really well.
Breakfast: Breakfast was a highlight, everything well stocked and tasty

Cons:

N/a

2025-12-15 via Nuitee
D
Danielle couple us
2
Location is key!!
Pros:

Great location, fairly tidy parking lot& putter building.

Cons:

Not enough parking, cannot see any room numbers from parking lot. Have to park and walk to be able to see room numbers. Room is NOT clean, icky stuff all over the top of the TV stand. It comes off with a little effort, so I’m not sure how anyone would have not seen it, let alone not bothered to clean it up. Supposedly rooms are double checked by a manager?? They did not notice all this either?? Don’t make a point to hang a sign for guests reassuring them that the room was cleaned and manager checked when it’s clearly NOT. Last time I was here there was no hot water to shower before I went to work. The last 4 times I was here I had to pull a bunch of hair out of the shower drain to allow the water to go down the drain. Gross.

2025-12-05 via Nuitee
H
Heather couple us
3
Pros:

First room we stayed in the bathroom was under construction. Second one had a faulty door key twice. Staff member was nice, but overworked, hard to track down.

2025-12-02 via Nuitee
V
Verbestel couple be
10
Cozy and comfortable, ideal for a couple’s night away.
Pros:

We loved our stay, the room was clean, cozy, and perfect for a couple.
The atmosphere was peaceful and the staff were very friendly.
A great place to relax for the night!

Cons:

Everything about the property was great, and it was perfect!

2025-11-20 via Nuitee
V
Verbestel family_with_children be
10
A smooth, cozy, and memorable stay.
Pros:

I really liked how clean and comfortable the property was. Everything felt well-maintained, and the space had a cozy, welcoming atmosphere.
The location was also convenient.
Overall, it was a pleasant and relaxing experience.

Cons:

Honestly, there was nothing I didn’t like about the property.
Everything met my expectations and made for a great stay.

2025-11-17 via Nuitee
S
stirling solo_traveller us
7
2025-11-15 via Nuitee
E
Elizabeth solo_traveller us
8
Great location.quiet room. Will stay here again
2025-11-13 via Nuitee
S
sakura solo_traveller sg
1
Bad and lying.do not stay here
Cons:

I booked 7 days package and stayed only 3 nights. The front desk guy said he is going to refund me $260. After I checked out, another front desk person only refunded me $140. This hotel is not good. Lying to customer. Won’t recommend it

2025-11-12 via Nuitee