Extended Stay America Suites - Boca Raton - Commerce

Hotels
Extended Stay America Suites
6.6 (490 reviews)
501 NW 77th Street , Boca Raton , us

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
BBQ facilities
Lift / Elevator
Facilities for disabled guests
Non-smoking throughout
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Location
Respectful staff
Cons:
Cleanliness issues
Lack of amenities
Poor room quality

Categories

Cleanliness
3.93
Multiple reviews mentioned severe cleanliness issues including dirty rooms and bad odors.
Service
8.4
Service experience varied, with some negative experiences but also mentions of respectful staff.
Location
8.94
Several reviews positively noted the hotel's location.
Room Quality
6.39
Room quality described as disappointing with issues such as old beds and pests.
Amenities
7.42
Amenities reported as lacking, with missing kitchen utensils and limited towels.
Value for Money
5.38
Many guests felt the hotel was overpriced given the quality and issues experienced.
Food and Beverage
4.93
Breakfast and kitchen amenities were inadequate and not as promised.
Overall Experience
7.4
Overall stay was highly disappointing, with multiple issues highlighted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 10:50

Property Description

Fully Equipped Kitchenette
Each room at Extended Stay America - Boca Raton features a fully equipped kitchenette, complete with a stovetop, microwave, and fridge. Ideal for longer stays, guests can enjoy the convenience of preparing their meals just like at home.

Convenient Amenities
The hotel offers free WiFi, a 24-hour front desk, laundry and ironing facilities, and upgraded bedding with extra pillows. Guests can take advantage of the weekly complimentary housekeeping services and the option for daily housekeeping for a fee.

Complimentary Breakfast and Parking
Start your day right with the free grab-and-go breakfast served every morning, including breakfast bars, muffins, hot cereal, coffee, and tea. The property also provides free onsite parking for added convenience.

Book your stay at Extended Stay America - Boca Raton - Commerce now to experience comfort and convenience during your visit to Boca Raton!

Important information:

Please note that only weekly housekeeping services are provided. For a stay of 8 nights or longer, the provided weekly cleaning service includes dusting, vacuuming, emptying the trash, cleaning the bathroom, cleaning the kitchen and more.
Fresh towels and linen can be exchanged at the front desk at any time. Daily housekeeping services are available for an additional fee.
The grab-and-go breakfast served includes breakfast bars, muffins, hot cereal, coffee and tea only.
A valid credit card is required at check-in for payment, cash is not accepted.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PBI

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

6.6
Based on 490 reviews
Cleanliness: 3.93
Service: 8.4
Location: 8.94
Room Quality: 6.39
Amenities: 7.42
Value for Money: 5.38
Food and Beverage: 4.93
Overall Experience: 7.4
Y
Yvena couple us
1
2026-04-11 via Nuitee
D
Dredan solo_traveller us
1
Never will stay there again.
Pros:

Neisha. Awesome customer service and give her a 10/10! :)

Cons:

The rooms smelled terrible and very dangerous people there.

2026-04-08 via Nuitee
L
Luis solo_traveller gt
7
quiet easy
Pros:

the location was good , the customer services is good

Cons:

the room is so humid

2026-03-31 via Nuitee
W
Wendy solo_traveller us
7
Hard to sleep from a train nearbye...could of used a sound machine to block out some of the noise
Pros:

All the staff

Cons:

The lobby smelling like a heavy sanitizer smell as I'm highly chemical sensitive

2026-03-22 via Nuitee
S
Simone family_with_children br
6
Pros:

Localização

Cons:

Sujeira, mas como foi apenas para uma noite, vale o custo x beneficio devido otima localização.

2026-03-22 via Nuitee
E
Eduard couple us
1
Cons:

When I came into the room, the room small like Clorox and bleach . We were inside the room for an hour. We couldn’t take us out because we got a headache. I went to the front desk told him the information that I’m checking out because I don’t feel comfortable in the room and they didn’t do anything. I asked for a full refund and they didn’t give it to me.

2026-03-19 via Nuitee
D
Deborah couple us
1
Pros:

They provided a refund for the state of the room.

Cons:

No one tidied up the room. It’s as if someone checked out of the room then when we arrived to check in, we were handed the room keys. No one checked to ensure that the room was clean.

2026-03-18 via Nuitee
R
Ronald family_with_children us
7
Pros:

Reasonable price, spacious room with kitchenette

Cons:

Dirty floor. Meager breakfast options and no cream for the coffee for the whole stay :(

2026-03-17 via Nuitee
F
Friedman couple us
5
I won’t go back and stay there again. I had one request and it was not met.
Pros:

The breakfast was coffee and oatmeal. More basic than I’ve ever had before. Quite disappointing.

Cons:

I requested 2 pm check in. I arrived at 1:50 pm.
I was made to wait until well after 3 pm before the room was ready. Because the one request I made was not met, I will not recommend this business.
And I won’t go back and stay there again.

2026-03-16 via Nuitee
S
Suzanne couple us
10
2026-03-15 via Nuitee
K
Kevin couple us
1
They did not have a room when we showed up , i need to be refunded what i paid .
Cons:

They did not have a room when we showed up, i want a refund on this reservation, we did not stay there as they over booked call me at 217 520 2975

2026-03-04 via Nuitee
S
Sophia solo_traveller us
10
excellent and relaxing stay, convenient location
Pros:

staff and room was perfect

2026-03-02 via Nuitee
M
Monique couple us
1
Terrible wish I could’ve gotten my money back but it was late and couldn’t get anything else cause it was late and no wh
Pros:

It was quiet

Cons:

The room I picked had a broken latch on the door and then the room I was put into was just nasty dirty full of roaches peoples eye lashes and it smelled like the room was cleaned with roach spray couldn’t use one bathroom cause the whole bathroom was full of roaches and ones crawling on the counters and floors

2026-02-28 via Nuitee
D
David couple us
1
Pros:

They canceled

2026-02-25 via Nuitee
A
Andres family_with_children py
8
Pros:

El lago

Cons:

El desayuno

2026-01-30 via Nuitee
J
Juliana family_with_children br
6
1 noite, n ficaria de novo
Pros:

hotel ok, mas caro para o que é

Cons:

Camas pequenas. Quarto para 4 pessoas, porem n cabem 2 pessoas por cama confortáveis

2026-01-30 via Nuitee
C
Claretta couple us
3
I did not stay
Cons:

Upon check it was one person working the front desk. The gust before me went to her room and immediately came back because it was still guest in her assigned room. Very scary. The person working the desk now left to go check all vacant rooms before checking any other guest in. So myself plus 3 others had to wait until he returned

2026-01-29 via Nuitee
E
Elizabeth couple us
3
2026-01-23 via Nuitee
C
Collins couple us
10
Very good 👍
Pros:

It was good

Cons:

Everything was okay

2026-01-19 via Nuitee
H
Harvinder solo_traveller us
7
2026-01-19 via Nuitee