Extended Stay America Suites - Austin - Downtown - Town Lake

Hotels
•
Extended Stay America Suites
6.9 (758 reviews)
507 South First Street , Austin , US
+1 512-476-1818

listing image 1
Show all photos
Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Family rooms
Pets allowed
BBQ facilities
Lift / Elevator
See all facilities

Review Highlights

Pros:
Location
Service
Value for Money
Cons:
Cleanliness
Room Quality
Food and Beverage

Categories

Cleanliness
4.61
Multiple reviews indicated general filth and issues with cleanliness.
Service
9.08
Several reviews praised the friendliness of the staff and excellent customer service.
Location
9.12
Consistent mention of great proximity to downtown and attractions.
Room Quality
6.07
Mixed feedback; some mentioned comfort while others noted issues like smell and outdated conditions.
Amenities
6.6
Basic amenities mentioned, though some services were lacking.
Value for Money
7.56
Good value mentioned, especially considering location.
Food and Beverage
5.61
Breakfast options were deemed inadequate.
Overall Experience
6.58
Overall, mixed experiences; location favored but cleanliness and room issues detracted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 11:38

Property Description

Convenient Extended Stay Accommodations

Fully Equipped Kitchens: Enjoy the convenience of having a stovetop, microwave, and fridge in every room.

Complimentary Amenities: Benefit from free WiFi, onsite parking, and a grab-and-go breakfast during your stay.

Ideal Location: Explore nearby attractions such as the Texas State Capitol and Sixth Street easily from our hotel.

Book now to experience comfort and convenience at Extended Stay America - Austin - Downtown - Town Lake.

Important information:

Please note that only weekly housekeeping services are provided. For a stay of 8 nights or longer, the provided weekly cleaning service includes dusting, vacuuming, emptying the trash, cleaning the bathroom, cleaning the kitchen and more.
Fresh towels and linen can be exchanged at the front desk at any time. Daily housekeeping services are available for an additional fee.
The grab-and-go breakfast served includes breakfast bars, muffins, hot cereal, coffee and tea only.
A valid credit card is required at check-in for payment, cash is not accepted.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: AUS

Location

Property Accessibility

Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

6.9
Based on 758 reviews
Cleanliness: 4.61
Service: 9.08
Location: 9.12
Room Quality: 6.07
Amenities: 6.6
Value for Money: 7.56
Food and Beverage: 5.61
Overall Experience: 6.58
J
Juan • solo_traveller • us
10
2026-09-18 • via Nuitee
C
Christopher • solo_traveller • us
10
2026-09-18 • via Nuitee
S
Salamone • solo_traveller • us
8
2026-09-09 • via Nuitee
B
Ben • couple • au
4
Could be better
Pros:

Decent location to downtown and bus stop

Cons:

Breakfast is terrible
No gym
Got put into a room which smelt like pure cigarettes
Wifi didn’t work

2026-09-08 • via Nuitee
S
Shane • couple • nz
7
Cons:

NA

2026-09-03 • via Nuitee
R
Raphael • family_with_children • br
7
2026-08-29 • via Nuitee
S
Silvia • extended_group • pe
10
Cómodo
Pros:

Normal

2026-08-27 • via Nuitee
L
luca • solo_traveller • it
7
2026-08-19 • via Nuitee
J
Joshua • solo_traveller • us
10
2026-08-11 • via Nuitee
D
David • family_with_children • mx
10
2026-08-08 • via Nuitee
A
Amelia • solo_traveller • us
8
Pros:

Everything was just what you would expect, comfortable, clean, conveniently located, easy parking. We were only there for one night but it was a great location to explore the area on foot while knowing your vehicle was safely parked in a nice quiet, monitored parking lot. Our room was icy cold which was a great relief in the 106 degree heat outside, and the staff was lovely.

2026-08-04 • via Nuitee
K
Kassidy • couple • us
7
2026-08-03 • via Nuitee
R
Randy • couple • us
10
Very nice and tuck away from the city
Pros:

Very close to the city and easy to get around

Cons:

The Breakfast could use a little upgrade

2026-07-19 • via Nuitee
W
Wayne • couple • au
7
2026-07-17 • via Nuitee
A
AWhittet • solo_traveller • gb
4
Pros:

Good location

Cons:

Very dated property with an dirty smell...especially the carpets. Bedding felt old. Bath tap was leaking . Strange customers , with Mexicans 'workers' every were...staff was hardly ever at the front desk and when they were around- looked like they wished they were somewhere else. Breakfast was something that resembles coffee with a breakfast biscuit- that's it.
I would not stay again.

2026-07-10 • via Nuitee
A
Ayala • couple • us
8
2026-07-10 • via Nuitee
J
Johanna • couple • us
10
2026-07-06 • via Nuitee
M
M.AhmedMussa • solo_traveller • sa
10
2026-07-04 • via Nuitee
D
Delores • solo_traveller • us
10
2026-07-02 • via Nuitee
M
Mina • solo_traveller • us
5
Pros:

Room was great. The problem was the air conditioning wasn't working well at the check in desk.

Cons:

The check in staff wasn't nice. She had a blah attitude

2026-07-01 • via Nuitee