Extended Stay America Suites - Austin - Downtown - Town Lake

Hotels
•
Extended Stay America Suites
6.9 (749 reviews)
507 South First Street , Austin , us

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Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Family rooms
Pets allowed
BBQ facilities
Lift / Elevator
See all facilities

Review Highlights

Pros:
Location
Service
Value for Money
Cons:
Cleanliness
Room Quality
Food and Beverage

Categories

Cleanliness
4.61
Multiple reviews indicated general filth and issues with cleanliness.
Service
9.08
Several reviews praised the friendliness of the staff and excellent customer service.
Location
9.12
Consistent mention of great proximity to downtown and attractions.
Room Quality
6.07
Mixed feedback; some mentioned comfort while others noted issues like smell and outdated conditions.
Amenities
6.6
Basic amenities mentioned, though some services were lacking.
Value for Money
7.56
Good value mentioned, especially considering location.
Food and Beverage
5.61
Breakfast options were deemed inadequate.
Overall Experience
6.58
Overall, mixed experiences; location favored but cleanliness and room issues detracted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 11:38

Property Description

Convenient Extended Stay Accommodations

Fully Equipped Kitchens: Enjoy the convenience of having a stovetop, microwave, and fridge in every room.

Complimentary Amenities: Benefit from free WiFi, onsite parking, and a grab-and-go breakfast during your stay.

Ideal Location: Explore nearby attractions such as the Texas State Capitol and Sixth Street easily from our hotel.

Book now to experience comfort and convenience at Extended Stay America - Austin - Downtown - Town Lake.

Important information:

Please note that only weekly housekeeping services are provided. For a stay of 8 nights or longer, the provided weekly cleaning service includes dusting, vacuuming, emptying the trash, cleaning the bathroom, cleaning the kitchen and more.
Fresh towels and linen can be exchanged at the front desk at any time. Daily housekeeping services are available for an additional fee.
The grab-and-go breakfast served includes breakfast bars, muffins, hot cereal, coffee and tea only.
A valid credit card is required at check-in for payment, cash is not accepted.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: AUS

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Property Accessibility

Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

6.9
Based on 749 reviews
Cleanliness: 4.61
Service: 9.08
Location: 9.12
Room Quality: 6.07
Amenities: 6.6
Value for Money: 7.56
Food and Beverage: 5.61
Overall Experience: 6.58
R
Randy • couple • us
10
Very nice and tuck away from the city
Pros:

Very close to the city and easy to get around

Cons:

The Breakfast could use a little upgrade

2026-07-19 • via Nuitee
W
Wayne • couple • au
7
2026-07-17 • via Nuitee
A
AWhittet • solo_traveller • gb
4
Pros:

Good location

Cons:

Very dated property with an dirty smell...especially the carpets. Bedding felt old. Bath tap was leaking . Strange customers , with Mexicans 'workers' every were...staff was hardly ever at the front desk and when they were around- looked like they wished they were somewhere else. Breakfast was something that resembles coffee with a breakfast biscuit- that's it.
I would not stay again.

2026-07-10 • via Nuitee
A
Ayala • couple • us
8
2026-07-10 • via Nuitee
J
Johanna • couple • us
10
2026-07-06 • via Nuitee
M
M.AhmedMussa • solo_traveller • sa
10
2026-07-04 • via Nuitee
D
Delores • solo_traveller • us
10
2026-07-02 • via Nuitee
M
Mina • solo_traveller • us
5
Pros:

Room was great. The problem was the air conditioning wasn't working well at the check in desk.

Cons:

The check in staff wasn't nice. She had a blah attitude

2026-07-01 • via Nuitee
D
Delores • couple • us
10
2026-07-01 • via Nuitee
X
Ximena • solo_traveller • mx
3
Not recommended
Pros:

The property was closer to a bus station if you need it , and a whataburguer very closed

Cons:

The smell throughout the building and in the room was very unpleasant. It smelled like mold and dirt. I had to ventilate the room because the odor was so strong.

I could also hear every noise from the front desk while I was in my room, which made it difficult to relax.

This is only a hotel to stay at for one night if you have no other option. Overall, I was very disappointed with my stay.

2026-06-30 • via Nuitee
A
Abelardo • solo_traveller • us
7
2026-06-29 • via Nuitee
M
Miguel • solo_traveller • mu
8
2026-06-28 • via Nuitee
B
Balasubramanyam • solo_traveller • in
7
Come again
Pros:

Easy to reach.
Good location

Cons:

Restaurant is too basic.& No fruits...
Provide complimentary water bottles.
Need some cookies.

2026-06-26 • via Nuitee
K
Kimberly Bruce • solo_traveller • us
10
2026-06-24 • via Nuitee
M
Mayra • solo_traveller • us
10
Pros:

Excellent location.

Cons:

They did not have a pool

2026-06-20 • via Nuitee
E
Eilin • couple • us
6
It’s a good budget friendly if u just need a quick stopover to rest for code proximity to Barton Spring. I would not wan
Pros:

The proximity to Barton Springs

Cons:

Outdated, no ice machine, bare minimum

2026-06-17 • via Nuitee
C
Charni • solo_traveller • nz
10
2026-06-15 • via Nuitee
C
Cédric • solo_traveller • be
7
2026-06-15 • via Nuitee
S
Steve • extended_group • us
6
It was good.
Pros:

Price and location was key

Cons:

Smell or cigarettes and hallway smells

2026-06-15 • via Nuitee
P
Patricia • solo_traveller • us
10
2026-06-14 • via Nuitee