Suburban Studios Raleigh - Crabtree Valley

Hotels
Suburban
6.4 (471 reviews)
4810 Bluestone Drive , Raleigh , us

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
BBQ facilities
Facilities for disabled guests
Non-smoking throughout
Private check-in/check-out
Outdoor furniture
See all facilities

Review Highlights

Pros:
Location
Quiet environment
Helpful staff
Clean facilities
Cons:
Dirty environment
Rude staff
Broken amenities
Roach infestation

Categories

Cleanliness
4.54
Numerous complaints about dirty environment and roaches.
Service
8.01
Mixed experiences; some mention rudeness but also helpful staff.
Location
8.55
Location was appreciated in multiple reviews.
Room Quality
5.5
Complaints about room conditions; some were clean, but others reported issues.
Amenities
5.03
Lack of basic amenities reported, such as no breakfast and toiletries.
Value for Money
6.99
Some felt it wasn't worth the price, especially due to cleanliness issues.
Food and Beverage
5.54
No hot breakfast and insufficient items provided.
Overall Experience
7.01
Disappointing experience overall, but some positive aspects noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 19:39

Property Description

Fully Equipped Kitchenettes
Enjoy the convenience of a fully equipped kitchenette in every room, complete with a stovetop, microwave, refrigerator, toaster, and kitchenware.

Complimentary Amenities
Benefit from free WiFi, 24-hour front desk service, grab-and-go breakfast, and weekly housekeeping.

Convenient Location
Explore nearby attractions like the Crabtree Valley Mall and Carl Alwin Schenck Memorial Forest.

Experience comfort and convenience at Extended Stay America Raleigh Crabtree Valley. Book now for a memorable stay!

Important information:

Please note that only weekly housekeeping services are provided. For a stay of 8 nights or longer, the provided weekly cleaning service includes dusting, vacuuming, emptying the trash, cleaning the bathroom, cleaning the kitchen and more.
Fresh towels and linen can be exchanged at the front desk at any time. Daily housekeeping services are available for an additional fee.
The grab-and-go breakfast served includes breakfast bars, muffins, hot cereal, coffee and tea only.
A valid credit card is required at check-in for payment, cash is not accepted.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: RDU

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

6.4
Based on 471 reviews
Cleanliness: 4.54
Service: 8.01
Location: 8.55
Room Quality: 5.5
Amenities: 5.03
Value for Money: 6.99
Food and Beverage: 5.54
Overall Experience: 7.01
Y
Yuyu88 solo_traveller us
8
2026-02-11 via Nuitee
J
Jeff solo_traveller us
6
2026-01-30 via Nuitee
E
Evans couple us
1
2026-01-20 via Nuitee
H
Heidy Alexandra couple us
1
Muy caro y mala calidad
Pros:

El alojamiento estaba limpio pero no había jabón ni shampoo ni café ni agua además el olor a marihuana era muy fuerte

Cons:

El olor y no estaba bien dotado

2026-01-20 via Nuitee
S
Shy couple us
7
2026-01-20 via Nuitee
N
Nellie family_with_children us
8
Satisfied
Pros:

Friendy staff

Cons:

I was not informed that, despite booking online, a $100 deposit would be required during check-in.

2026-01-19 via Nuitee
L
Lewis solo_traveller us
5
Would not recommend to anyone unless desperate
Pros:

The rooms were standard. Housekeeping definitely needs a raise they keep the property clean

Cons:

The rooms smelled of cigarette smoke. I got there and was told “we’re still waiting on rooms to be available” and when paying the agreed upon price that was given to me while making my reservations a couple of days prior, i was told a $100 deposit was needed in case the rooms were left a mess. When another person questioned they were directed to the hotel policies which are only located in a section of the website that is reachable IF you know about it before hand. Seems like this 100 deposit is pushed upon you as you check in but not when booking. The wifi was horrible and there was no signal for cell reception. Would not recommend and would not go back. Still waiting on my deposit

2026-01-19 via Nuitee
E
Emilio solo_traveller us
1
Patetica
Pros:

Nada no dormí

Cons:

El olor a marihuanas era asqueroso no formi

2026-01-19 via Nuitee
D
Dejean solo_traveller us
7
2026-01-19 via Nuitee
Y
Yvette solo_traveller us
5
If no where else to go
Pros:

They owe me a day I left early booking. Com or the hotel didn't refund my money. Hotel refunded deposit they could of gave my day back or complimentary day if I return but no response. I had to change rooms two different men one white one black/blue bmw. Stalking and knocking on people door.

Cons:

Mark the staff did his job ty. I left a message for the manager to call a female about checking the cameras to see the white male that was lurking around n knocking on door. And the bmw guy stalking she never called back. No breakfast cleanliness 4. Basic operated hotel owned by foreigners trying to gain more off less.

2026-01-15 via Nuitee
C
Carolyn solo_traveller us
2
Pros:

I checked in one room and had no curtains The blinds were broken not clean change to Another one dead roaches in the fridge bathroom nasty tub was dirty entire place needed to be upgraded I wouldn't recommend anyone staying here unless they are homeless and need a place

Cons:

Dirty environment I left found a cleaning place

2025-12-28 via Nuitee
B
Barbour couple us
6
2025-12-25 via Nuitee
B
Barbour couple us
7
2025-12-25 via Nuitee
G
Gadsden couple us
1
Pros:

Location.

Cons:

The staff was rude. And the doors didnt work at all.

2025-12-24 via Nuitee
B
Barbour couple us
7
2025-12-20 via Nuitee
N
Naomi solo_traveller us
1
Pros:

It was quiet

Cons:

I was required to put down a $100.00 deposit for my room stayed here 30 days and after checking out I was not refunded my $100.00 deposit back to my card.
The manager was rude the first few days and threatened to kick me out because I had to change my daughter to give me a few minutes and I'll pay for the room because the employee at the front desk said that was okay and the manager i don't know if that is a transgender or not but i know I was disrespected by the manager.
Don't go here.

2025-12-19 via Nuitee
K
Karen couple us
8
2025-12-15 via Nuitee
B
Brenda couple us
9
Pros:

The location and the price was very affordable.

2025-12-04 via Nuitee
K
Karen solo_traveller us
8
Clean facilities, excellent staff, convenient and reasonable price
Pros:

I’ve stayed here numerous times. The staff is great and very helpful The facilities are clean and much has been done to update the rooms. No carpet which I firmly believe is an excellent change I’m seeing it hotels.

Cons:

The room I had this trip Hardee’s in shower. The shower head had no way to attach high enough for me to stand under. And the shower floor didn’t contain the water. I’m not sure this room had been fully renovated to the more updated standard. Everything was clean and up to the same standards as my previous rooms.

2025-11-29 via Nuitee
E
Edgerton couple us
10
Pros:

It was quiet and clean.

Cons:

They didn't have a hot breakfast.

2025-11-24 via Nuitee