Extended Stay America Suites - Houston - Galleria - Uptown

Hotels
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Extended Stay America Suites
6.6 (567 reviews)
2300 West Loop South , Houston , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
Lift / Elevator
Facilities for disabled guests
Non-smoking throughout
Staff adhere to local safety protocols
Guest rooms disinfected between stays
See all facilities

Review Highlights

Pros:
Location
Price
Family-friendly
Cons:
Cleanliness issues
Room maintenance
Lack of amenities

Categories

Cleanliness
5.1
Many reviews complained about cleanliness, mentioning issues such as bugs and bad odors.
Service
7.6
Service was generally standard, but there were frustrations reported with the response times.
Location
8.6
Several reviews highlighted convenience to local attractions as a positive aspect.
Room Quality
5.6
The rooms were reported as old and in disrepair, with various maintenance issues.
Amenities
6.1
Reviewers noted a lack of basic amenities and poor breakfast options.
Value for Money
8.1
The price was mentioned as a positive aspect, suggesting it can be seen as good value.
Food and Beverage
4.6
Limited food options were detailed, with breakfast lacking variety and quality.
Overall Experience
7.1
Overall feedback indicates significant disappointment but notes low price as a compensatory factor.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 23:54

Property Description

Fully Equipped Kitchen in Every Room
Experience the convenience of a fully equipped kitchen in every room at Extended Stay America - Houston. Cook your favorite meals just like at home with a stovetop, microwave, and fridge provided in each kitchen.

Complimentary Amenities
Enjoy free WiFi, grab-and-go breakfast, and onsite parking during your stay. Start your day right with a selection of breakfast bars, muffins, and hot cereal. Benefit from complimentary weekly housekeeping services to keep your room fresh and clean.

Convenient Location
Located in Houston's vibrant Galleria - Uptown area, our hotel is close to popular attractions like the Galleria Mall and the Museum District. Explore the city with ease and return to the comfort of your fully-equipped room.

Book your stay at Extended Stay America - Houston now for a memorable and convenient experience!

Important information:

Housekeeping service is offered every 14 days. For stays of 14 nights or longer, the provided weekly cleaning service includes dusting, vacuuming, emptying the trash, cleaning the bathroom, cleaning the kitchen, and more. Fresh towels and linen can be exchanged at the front desk at any time. Daily housekeeping services are available for an additional fee. A valid credit card is required at check-in for payment; cash is not acceptedGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: HOU

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

6.6
Based on 567 reviews
Cleanliness: 5.1
Service: 7.6
Location: 8.6
Room Quality: 5.6
Amenities: 6.1
Value for Money: 8.1
Food and Beverage: 4.6
Overall Experience: 7.1
V
Volodya • solo_traveller • us
9
2026-02-12 • via Nuitee
B
Briceño • family_with_children • cl
1
Horrible
Pros:

Nada

Cons:

Las tinas un asco no se podían bañar
Colchones con olor a orine
Sin sábanas en el sofá cama
Sucio por todo el piso, comida de perro

2026-02-11 • via Nuitee
K
Kylie • extended_group • us
10
2026-02-10 • via Nuitee
S
Siomara • couple • us
1
2026-02-09 • via Nuitee
M
Michelle • couple • us
5
Pros:

Convenience to galleria

Cons:

The roaches in our room!!!

2026-01-20 • via Nuitee
S
Sara • solo_traveller • cr
8
2026-01-15 • via Nuitee
K
KARLON • solo_traveller • us
6
2026-01-05 • via Nuitee
Z
ZHICHENG • solo_traveller • us
10
2026-01-01 • via Nuitee
C
Cristian • solo_traveller • us
8
Cons:

Cucarachas

2025-12-17 • via Nuitee
S
sofi123 • solo_traveller • es
1
Localizacion y precio correcto pero falta limpieza
Pros:

La localizacion esta bien.
El precio es barato

Cons:

Olia mal el hotel, entre sucio y marihuana.
La tarjeta de la habitacion se estropeaba continuamente.
Habia bichos en el bano, en la banera, por el suelo...
No lo recomendaria.
El desayuno es una maquina de cafe y unos mufins pero no hay donde sentarse.

2025-11-28 • via Nuitee
N
NIlda • extended_group • us
10
2025-11-05 • via Nuitee
A
ALAN • couple • us
10
2025-10-15 • via Nuitee
A
adel • couple • us
1
2025-10-02 • via Nuitee
G
Gary • family_with_children • us
4
2025-09-29 • via Nuitee
S
Sandy
2
Caution! Stay somewhere else!
Pros:

The condition of the room was awful. The door hinges were completely rusted in the bathroom, the tub was dirty, and everything was is disrepair. There were zero amenities. No cups, hairdryer, anything in the kitchen. It costs $1 per call for local calls. The hallway smells awful and I’m pretty sure there was mold in our room. No use calling the front desk because you are put on hold for 10 minutes then told they can’t help you.

2025-09-21 • via Nuitee
S
Syed
6
Low cost, low quality
Pros:

Everything was old and outdated from the furniture, to the flooring, to the appliances, to the bathroom. The walls felt thin. There is no real breakfast, it is just a granola bar and coffee.

The best thing about staying here is the price.

2025-09-17 • via Nuitee
A
AsabeT • extended_group • ng
6
Hmmm....
Pros:

Location

Cons:

The first time I visited a hotel that didn't provide basic shower cap! I asked the receptionist for one but I was told it's not included as a basic toiletry provision.
I had to tie a litter bag on my head to serve as a shower cap the 1st day I arrived.

The WC flusher wasn't working properly. It ceased to flush at one point, I had to call the receptionist for it to be fixed.

After 3nights, I wanted the room cleaned and trash bin cleared. However, the receptionist told me that I will have to dispose the trash myself in their trash room towards the end of the corridor on the 2nd floor where I lodged because the rooms are only cleaned every 7-days.

2025-09-16 • via Nuitee
P
Patricia • family
10
Pros:

Great place to stay with family and kids.

2025-09-05 • via Nuitee
M
Michelle • couple • us
1
Pros:

It was disappointing the place needed remodeling

Cons:

Everything

2025-09-05 • via Nuitee
M
Melinda • family_with_children • us
10
2025-07-18 • via Nuitee