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Facilities
Property facilities
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WiFi available
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Free WiFi
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Parking
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Free Parking
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Non-smoking rooms
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Air conditioning
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24-hour front desk
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Heating
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Family rooms
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Pets allowed
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BBQ facilities
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Lift / Elevator
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Laundry
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Fax/photocopying
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Facilities for disabled guests
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Non-smoking throughout
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Private parking
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Vending machine - drinks
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Vending machine - snacks
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Picnic area
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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First aid kit available
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Sanitized tableware & silverware
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Guests can opt-out any cleaning services during stay
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Shared stationery like menus, pens are removed
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Physical distancing in dining areas
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Food delivered to guest room
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Screens / Barriers between staff and guests for safety
Review Highlights
Categories
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Property Description
Convenient Extended Stay Accommodation
Fully Equipped Kitchen and Complimentary WiFi
Experience the convenience of a fully equipped kitchen in every room, complete with a stovetop, microwave, and fridge. Stay connected with complimentary WiFi available throughout the property.
Free Grab-and-Go Breakfast and Weekly Housekeeping
Start your day right with a free grab-and-go breakfast offering a variety of options. Enjoy the convenience of weekly housekeeping services provided at no extra cost.
Nearby Attractions and Free Parking
Explore the nearby San Jose Country Club and St. Johns Town Center. With free onsite parking available, your stay at Extended Stay America - Jacksonville - Southside - St. Johns Towne Ctr is both convenient and enjoyable.
Housekeeping service is offered every 14 days. For stays of 14 nights or longer, the provided weekly cleaning service includes dusting, vacuuming, emptying the trash, cleaning the bathroom, cleaning the kitchen, changing linens and towels and more. Fresh towels and linen can be exchanged at the front desk at any time for a small fee. Daily housekeeping services are available for an additional fee. A valid credit card is required at check-in for payment; cash is not acceptedGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
Location
Guest Reviews
The location was great.
The possibly of being human trafficked at the hotel.
Find another place to stay. It is at Town Center so we thought it would be OK but we were wrong. We had the two bedroom. The floor was filthy, one of the beds had dog hair all over it so we went and bought our own sheets to sleep on. The air conditioner made this grinding noise all night. The bathtubs were filthy and the sink faucet didn't work very well. The toilet would barely work. They need to renovate this place.
Convient to appointments.
To wash clothes using the washer and dryer was too expensive!
The front desk attendant was irritated when I followed the prompts on the screen and chose my room and informed me that my room choice had no air conditioning and then he apologized and was nicer and much more accomodating. The price of $70 dollars and the location near the St. John's Town Center was amazing and the reason I chose the hotel. There is value in these two aspects and if you can overlook the other issues it is a decent choice.
The location was great, however, many homeless people were walking the parking lot and there were many signs letting you know not to leave anything of value in your car, so for a single woman or younger adult I would not recommend for my 26 year old daughter, it just didn't feel safe. The lobby smelled of must. The carpet in my room was stained and ripped near the door allowing light and bugs to come through. The bathtub was stained. The bed was comfortable and the sheets were clean. The TV and WiFI worked well.
La habitación es super cómoda y la localización
La limpieza , No pasaron a limpiar la habitación durante la estadía , Ni poner toalla nueva.
Lo recomiendo
The location
Dirty rooms, smells like cigarettes, rooms are not safe for a family.
Location was good.
Pretty much everything else. Ceilings were dirty, everything was dirty, hair on bed sheets so unsure if they were even clean or not, and just and icky feeling place. The pictures look updated and they tried to or maybe we got an old room they had leftover, but would never stay there again unless they have major renovations.
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