Extended Stay America Select Suites - Jacksonville - Southside - St Johns Towne Ctr

Hotels
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Extended Stay America Suites
5.7 (545 reviews)
10020 Skinner Lake Drive , Jacksonville , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
BBQ facilities
Lift / Elevator
Fax/photocopying
Facilities for disabled guests
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Good location
Soft bed
Last minute booking
Cons:
Strong odors
Poor cleanliness
Rude service

Categories

Cleanliness
3.44
Multiple reviews indicate issues with cleanliness, such as strong odors and stained sinks.
Service
7.91
Inconsistent service with instances of rude staff, but some positive mentions of assistance.
Location
8.45
Many reviews highlight the good location near town center and accessibility.
Room Quality
3.9
Negative feedback regarding the state of the rooms, including old furnishings and odors.
Amenities
4.93
Guests noted lack of kitchen utensils and other basic amenities.
Value for Money
5.39
Some reviews express disappointment regarding value due to conditions versus expectations.
Food and Beverage
5.44
No specific comments, assumed average quality for this tier.
Overall Experience
6.11
Overall mixed feelings with both positive and negative experiences shared.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 11:58

Property Description

Convenient Extended Stay Accommodation

Fully Equipped Kitchen and Complimentary WiFi
Experience the convenience of a fully equipped kitchen in every room, complete with a stovetop, microwave, and fridge. Stay connected with complimentary WiFi available throughout the property.

Free Grab-and-Go Breakfast and Weekly Housekeeping
Start your day right with a free grab-and-go breakfast offering a variety of options. Enjoy the convenience of weekly housekeeping services provided at no extra cost.

Nearby Attractions and Free Parking
Explore the nearby San Jose Country Club and St. Johns Town Center. With free onsite parking available, your stay at Extended Stay America - Jacksonville - Southside - St. Johns Towne Ctr is both convenient and enjoyable.

Important information:

Housekeeping service is offered every 14 days. For stays of 14 nights or longer, the provided weekly cleaning service includes dusting, vacuuming, emptying the trash, cleaning the bathroom, cleaning the kitchen, changing linens and towels and more. Fresh towels and linen can be exchanged at the front desk at any time for a small fee. Daily housekeeping services are available for an additional fee. A valid credit card is required at check-in for payment; cash is not acceptedGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: JAX

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

5.7
Based on 545 reviews
Cleanliness: 3.44
Service: 7.91
Location: 8.45
Room Quality: 3.9
Amenities: 4.93
Value for Money: 5.39
Food and Beverage: 5.44
Overall Experience: 6.11
V
Vanessa • couple • us
5
Cheap but not good for relaxation. Dirty rooms
Pros:

Location is good

Cons:

Door locks wasn’t working with keycard. Room smells like smoke. If you need something you have to call in the front desk.

2026-04-17 • via Nuitee
W
Willis • family_with_children • us
10
2026-04-14 • via Nuitee
N
Noah • couple • us
10
2026-04-13 • via Nuitee
K
Katie • couple • us
5
2026-04-12 • via Nuitee
I
Ieasha • couple • us
1
Extremely BAD
Pros:

Not anything at all it was mold

Cons:

Not anything at all it was mold and the GM did not want to give me my money back

2026-04-07 • via Nuitee
T
The Wright's • family_with_children • us
10
2026-03-28 • via Nuitee
C
Cleuseni • couple • us
10
2026-03-28 • via Nuitee
C
Christina • solo_traveller • us
5
I enjoyed the from desk clerk. She was helpful.
Pros:

I did not have breakfast

Cons:

The bathroom wasn't cleaned and the covers for the bed was thin

2026-03-26 • via Nuitee
C
Connie • family_with_children • us
4
Cons:

The breeze way and stairs was dirty the shower head didn't work and had a lot of build up ,the bath tub had rust, air conditioner vent was rushed the carpet was very dirty, the burner on the stove was rusty looking, this room should never have been rented

2026-03-23 • via Nuitee
F
FELDER • couple • us
1
Two employees were Great as I stated, but , the other employees were very disconnected from the customers
Pros:

The wildlife and the employees George and Tomasina

Cons:

The vents need cleaning and the carpet very much need shampooing

2026-03-19 • via Nuitee
N
Nancy • family_with_children • us
6
Very barebones
Pros:

Good location, clean sheets and room.

Cons:

No glasses at all, not even plastic ones. Any utensils had to be purchased! Bring your own everything! I realize extended means you bring some stuff but geeeeezzz and you have to bring everything here!

2026-03-17 • via Nuitee
L
Luis • solo_traveller • us
7
2026-03-16 • via Nuitee
A
Art • couple • us
4
N/A
Pros:

N/A

Cons:

People hanging around the lobby area.

2026-03-16 • via Nuitee
E
Eva • extended_group • us
1
I run out the door I did not stay
Pros:

I already called and wrote a complained to booking.com
They should remove that property from their list.

Cons:

Was unsafe and dirty

2026-03-15 • via Nuitee
R
Riley • couple • us
6
2026-03-09 • via Nuitee
G
Gillian • couple • us
5
Pros:

Location

Cons:

First room was not made up when we opened the door. Bed was unmade?! Took a full hour to check in.

2026-03-05 • via Nuitee
M
Mirella • solo_traveller • us
7
2026-02-12 • via Nuitee
J
John • couple • us
9
2026-02-10 • via Nuitee
Y
Yolanda • couple • us
2
Not happy
Pros:

Nothing

Cons:

Old pillows on the bed not even put on a pillow protector. Shower had hair on the walls and the room smelled

2026-01-31 • via Nuitee
C
Camila • extended_group • pa
1
I didn’t stay there, so I want my money back.
Pros:

The didn’t were able to do the check inn at 1am because the had issues with their system. At that time I had to go to find another hotel nevertheless they charge it in my credit card. I need the refund because I didn’t stay there.

Cons:

The same day my brother had a reserve and the manager, because I couldn’t check me inn, told me “please wait in your brothers room”.

2026-01-30 • via Nuitee