Extended Stay America Select Suites - Phoenix - Mesa - West

Hotels
•
Extended Stay America Suites
7.3 (597 reviews)
1920 West Isabella Avenue , Mesa , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
BBQ facilities
Facilities for disabled guests
Non-smoking throughout
Staff adhere to local safety protocols
Guest rooms disinfected between stays
See all facilities

Review Highlights

Pros:
Good location
Comfortable beds
Cons:
Dirty rooms
Unhelpful staff
Lack of amenities

Categories

Cleanliness
6.63
There were multiple complaints about cleanliness and filthy walkways.
Service
7.6
The staff was reported as short and unhelpful at times, but some reviews mentioned nice staff overall.
Location
9.64
Several reviews highlight the convenient location near the hospital and restaurant.
Room Quality
6.59
Negative remarks included broken furniture and cleanliness issues.
Amenities
7.12
Missing basic amenities like coffee makers and insufficient hot water.
Value for Money
8.08
Location and price were noted positively, suggesting decent value despite issues.
Food and Beverage
6.13
Missing breakfast and kitchen utensils greatly impacted the overall score.
Overall Experience
6.6
Negative overall experiences in the reviews suggest a significant dissatisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 04:56

Property Description

Fully Equipped Kitchen in Every Room

Discover the convenience of having a stovetop, microwave, and fridge in your room at Extended Stay America Phoenix. Prepare your favorite meals just like at home during your longer stay.

Complimentary Grab-and-Go Breakfast

Start your day right with our free grab-and-go breakfast, offering a variety of options such as breakfast bars, muffins, hot cereal, coffee, and tea. The perfect way to fuel up before exploring Mesa.

Convenient Amenities and Services

Enjoy free WiFi, 24-hour front desk service, and weekly housekeeping during your stay. With laundry facilities, ironing services, and upgraded bedding, we ensure a comfortable and hassle-free experience for our guests.

Book your stay at Extended Stay America Mesa now and experience comfort and convenience at its best.

Important information:

Housekeeping service is offered every 14 days. For stays of 14 nights or longer, the provided weekly cleaning service includes dusting, vacuuming, emptying the trash, cleaning the bathroom, cleaning the kitchen, changing linens and towels and more. Fresh towels and linen can be exchanged at the front desk at any time for a small fee. Daily housekeeping services are available for an additional fee. A valid credit card is required at check-in for payment; cash is not acceptedGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PHX

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

7.3
Based on 597 reviews
Cleanliness: 6.63
Service: 7.6
Location: 9.64
Room Quality: 6.59
Amenities: 7.12
Value for Money: 8.08
Food and Beverage: 6.13
Overall Experience: 6.6
C
CarrièRenee • solo_traveller • us
10
2026-04-08 • via Nuitee
A
Alister • solo_traveller • us
10
2026-04-08 • via Nuitee
T
Thomas • solo_traveller • us
10
2026-04-06 • via Nuitee
W
Wendy • couple • us
6
It was okay, nothing special. Although the staff were very nice and when the remote didn’t work they put new batteries i
Pros:

The price and it offered a kitchen and a full size refrigerator

Cons:

There was a beeping noise that continued the entire night and we had to leave the TV on so as not to hear it. Also although the kitchen was nice, they furnished zero plates, pots, or silver ware to cook and serve. So I would have had to bring all that, which I didn’t know.

2026-04-05 • via Nuitee
M
Melissa • couple • us
8
It was a very good stay
Pros:

They were easy and friendly

Cons:

Nothing

2026-04-02 • via Nuitee
L
Lourdes • family_with_children • us
4
2026-04-02 • via Nuitee
G
Garrett • couple • us
1
2026-04-01 • via Nuitee
R
Roger • couple • us
6
Came in, spent the night, and left early.
2026-04-01 • via Nuitee
K
Kathy • family_with_children • us
5
2026-03-29 • via Nuitee
L
Lakshmanan • couple • us
5
Cleaning service is unacceptable
Pros:

Liked the location, room size, bed

Cons:

Cleaning service once in 14 days is not practical. I stayed 13 days, requested to clean the room/bathroom multiple times, no cleaning done. Management policy to only clean once in 14 days is not acceptable for me! Can the management folks live in their house without cleaning bathrooms for 2 weeks? Please convey my concern to the management.

2026-03-28 • via Nuitee
L
Laqueesha • couple • us
5
2026-03-25 • via Nuitee
J
Jamie • family_with_children • us
8
2026-03-24 • via Nuitee
O
Oscar • couple • us
9
2026-03-24 • via Nuitee
C
Curtis • family_with_children • us
10
Pros:

It was quiet

Cons:

A hole in roof

2026-03-13 • via Nuitee
C
Carrie • couple • us
10
2026-03-13 • via Nuitee
F
Frances • couple • us
10
2026-03-09 • via Nuitee
S
Stan • couple • us
1
I’ve stayed in a lot of hotels motels, and this was the worst one I’ve been in. It.
Pros:

There was nothing I liked about there. There wasn’t even a coffee maker in the room or coffee in the lobby. It’s the only hotel or any place I’ve ever stayed that didn’t give you coffee.

Cons:

No coffee no toilet paper no hairdryer no plastic glasses or cups no icemaker anywhere the carpet was terrible. That’s enough.

2026-03-09 • via Nuitee
S
Shane • couple • us
7
2026-03-08 • via Nuitee
C
Carrie • couple • us
10
Excellent
Pros:

I don’t remember

Cons:

No waste baskets in rooms

2026-03-07 • via Nuitee
R
Rosario • couple • us
7
Ok
Pros:

Locatio

Cons:

Needed update.. Not very clean

2026-03-05 • via Nuitee