Extended Stay America Suites - Kansas City - Shawnee Mission

Hotels
Extended Stay America Suites
5.1 (179 reviews)
6451 East Frontage Road , Merriam , us

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
BBQ facilities
Fax/photocopying
Facilities for disabled guests
Non-smoking throughout
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Clean sheets
Friendly staff
Kitchenette facilities
Cons:
Infestation issues
Poor service and handling of overbooking
Cleanliness concerns
Inconsistent room quality

Categories

Cleanliness
2.81
Multiple reviews highlighted bugs, filthy rooms, and lack of cleaning.
Service
4.28
Inconsistent service with reports of rude staff and overbookings.
Location
7.82
Positive remarks about the location being convenient.
Room Quality
3.77
Issues with room bookings and wrong room types reported.
Amenities
5.8
Kitchen facilities appreciated but other amenities mentioned were lacking.
Value for Money
5.26
High prices noted, creating a perception of poor value.
Food and Beverage
6.81
Breakfast was basic, highlighting some inadequacies in food offerings.
Overall Experience
4.28
Mixed experiences with significant negatives outweighing positives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 14:06

Property Description

Fully Equipped Kitchen in Every Room
Experience the convenience of a fully equipped kitchen in every room at Extended Stay America - Kansas City. Cook your own meals just like at home with a stovetop, microwave, and fridge provided in each kitchen.

Complimentary Grab-and-Go Breakfast
Start your day right with a free grab-and-go breakfast served every morning at the hotel. Enjoy a selection of breakfast bars, muffins, hot cereal, coffee, and tea to kickstart your day of exploration in Merriam.

Convenient Amenities and Nearby Attractions
Benefit from free WiFi, 24-hour front desk service, laundry facilities, and more during your stay. Explore nearby attractions such as the Kansas Speedway, Sprint Center, and Overland Park Convention Center for a memorable visit.

Book your stay now at Extended Stay America - Kansas City - Shawnee Mission for a comfortable and enjoyable extended visit.

Important information:

Housekeeping service is offered every 14 days. For a stay of 14 nights or longer, the provided weekly cleaning service includes dusting, vacuuming, emptying the trash, cleaning the bathroom, cleaning the kitchen and more.
Fresh towels and linen can be exchanged at the front desk at any time. Daily housekeeping services are available for an additional fee.
A valid credit card is required at check-in for payment, cash is not accepted.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MCI

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

5.1
Based on 179 reviews
Cleanliness: 2.81
Service: 4.28
Location: 7.82
Room Quality: 3.77
Amenities: 5.8
Value for Money: 5.26
Food and Beverage: 6.81
Overall Experience: 4.28
K
Kyesha solo_traveller us
7
Pros:

Its comfortable.

Cons:

No gym, only one option for breakfast which is oatmeal.

2026-02-10 via Nuitee
T
Tiffany couple us
7
2026-01-19 via Nuitee
E
Emanuel solo_traveller ao
8
Uma estadia boa, calma e memorável.
Pros:

O pequeno almoço era delicioso e fácil de localizar. A cama era bem confortável.

Cons:

A temperatura interna do quarto poderia estar mais quente.

2026-01-10 via Nuitee
M
Merritt family_with_children us
4
Pros:

N\A

Cons:

The bed was extremely hard, me and wife could not sleep

2026-01-07 via Nuitee
M
McDaniel family_with_children us
10
Pros:

Clean Room

2025-12-15 via Nuitee
H
Hall family_with_children us
7
Pros:

It had a kitchen and full fridge.

Cons:

I didn't receive the room I booked! No coffee or turndown service

2025-11-22 via Nuitee
C
Collin couple ca
1
Beware of the bugs
Pros:

Sheets are clean.
Very nice set up for a kitchenet.
Staff was nice

Cons:

Hi you have us in room 206.
There are bugs on the floor and walls and ceiling.
Looks like it is cockroachs.
Please come and spray before we get carried away

2025-11-10 via Nuitee
F
Felipe family_with_children us
1
2025-11-08 via Nuitee
D
Davis couple us
10
Love and the fact that they didn’t improve
Pros:

I love the fact that miss Sierra makes sure that the your room has what it needs very professionally doing her job very respectful that is the reason why we keep booking here until we find us a place to stay and her stuff is the same all have a sweet spirit

Cons:

At first when we booked our room it was not clear properly but that changed and they did take care of us about the issue love frontage, location kck

2025-11-06 via Nuitee
R
River couple us
10
2025-11-01 via Nuitee
J
Joshua couple us
1
Bad
Pros:

Breakfast was basic.customer service was horrible

Cons:

Everything was horrible filthy room, roaches, mold broken appliances

2025-10-31 via Nuitee
D
Davis couple us
10
Overall I love the location and that your able to cook and the staff is very nice
Pros:

We are very pleased with the location and that you are able to cook and the staff are very friendly and make sure that we have a room

Cons:

The rooms need to improve on there cleaning we had to clean before we was able to take a shower and floors needed cleaning as well and the mattress cover looks like this just poor but God knows I pray that we can find us a place because it’s just so pricey

2025-10-31 via Nuitee
V
Víctor
2
Pros:

Very bad service

2025-10-10 via Nuitee
F
Felicia solo_traveller us
1
DO NOT STAY HERE. IT IS DISGUSTING.
Pros:

Literally nothing.

Cons:

This is the most disgusting hotel I have ever stayed at in my life. There were multiple roaches in my room. The wifi did not work. The room was not clean. Someone had removed the batteries from the TV remote. It was absolutely frightening in terms of cleanliness.

2025-10-08 via Nuitee
B
Brandy
2
Pros:

Yea

2025-10-06 via Nuitee
M
Micah
10
Pros:

Staff was very helpful and nice

2025-10-05 via Nuitee
C
Christine
2
Pros:

We booked online, but when we arrived the hotel had been booked all afternoon. They didn’t even have a place where we could regroup before heading somewhere else.

2025-09-29 via Nuitee
C
Chris
2
Pros:

I booked this right at midnight and got to the hotel and said they were fully booked in. My payment went through. So I paid for a place that I didn’t even stay.

2025-09-29 via Nuitee
J
James
2
Pros:

Hotel was overbooked. No room I need my refund back.

2025-09-28 via Nuitee
J
Jeffrey
2
Terrible Terrible Terrible
Pros:

Made a reservation and went to check in, no rooms available. Host very rude and unprofessional.

2025-09-28 via Nuitee