Extended Stay America Suites - Kansas City - Shawnee Mission

Hotels
•
Extended Stay America Suites
5.1 (220 reviews)
6451 East Frontage Road , Merriam , us
+1 913-236-6006

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Clean sheets
Friendly staff
Kitchenette facilities
Cons:
Infestation issues
Poor service and handling of overbooking
Cleanliness concerns
Inconsistent room quality

Categories

Cleanliness
2.81
Multiple reviews highlighted bugs, filthy rooms, and lack of cleaning.
Service
4.28
Inconsistent service with reports of rude staff and overbookings.
Location
7.82
Positive remarks about the location being convenient.
Room Quality
3.77
Issues with room bookings and wrong room types reported.
Amenities
5.8
Kitchen facilities appreciated but other amenities mentioned were lacking.
Value for Money
5.26
High prices noted, creating a perception of poor value.
Food and Beverage
6.81
Breakfast was basic, highlighting some inadequacies in food offerings.
Overall Experience
4.28
Mixed experiences with significant negatives outweighing positives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 14:06

Property Description

Fully Equipped Kitchen in Every Room
Experience the convenience of a fully equipped kitchen in every room at Extended Stay America - Kansas City. Cook your own meals just like at home with a stovetop, microwave, and fridge provided in each kitchen.

Complimentary Grab-and-Go Breakfast
Start your day right with a free grab-and-go breakfast served every morning at the hotel. Enjoy a selection of breakfast bars, muffins, hot cereal, coffee, and tea to kickstart your day of exploration in Merriam.

Convenient Amenities and Nearby Attractions
Benefit from free WiFi, 24-hour front desk service, laundry facilities, and more during your stay. Explore nearby attractions such as the Kansas Speedway, Sprint Center, and Overland Park Convention Center for a memorable visit.

Book your stay now at Extended Stay America - Kansas City - Shawnee Mission for a comfortable and enjoyable extended visit.

Important information:

Housekeeping service is offered every 14 days. For a stay of 14 nights or longer, the provided weekly cleaning service includes dusting, vacuuming, emptying the trash, cleaning the bathroom, cleaning the kitchen and more.
Fresh towels and linen can be exchanged at the front desk at any time. Daily housekeeping services are available for an additional fee.
A valid credit card is required at check-in for payment, cash is not accepted.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MCI

Location

Guest Reviews

5.1
Based on 220 reviews
Cleanliness: 2.81
Service: 4.28
Location: 7.82
Room Quality: 3.77
Amenities: 5.8
Value for Money: 5.26
Food and Beverage: 6.81
Overall Experience: 4.28
N
nitesh • solo_traveller • in
1
Pros:

Nothing

Cons:

At the time of booking, I noted that I would be arriving between 12:00 AM and 1:00 AM. The property's listing also states that the front desk is open 24 hours. However, when I arrived during that window, the lobby and front desk were closed, and no one answered my calls. A sign on the door stated the front desk hours were actually 7:00 AM to 11:00 PM, contradicting the listed 24-hour availability.
Because I was unable to check in, I had to book a room at another property that night, at an additional cost of $94.86. I'm attaching the receipt for this expense.
The next morning, when I returned to check in, the staff member handling my booking was dismissive and rude, insisting that I never came to the property and that no call was received. It was only after he checked the security camera footage and confirmed my arrival that his tone changed and he became cooperative.
Additionally, once I was in the room, I found cockroaches present in the unit, which is a serious hygiene and health concern that should not be present in a paid accommodation.

2026-08-27 • via Nuitee
K
Kathryn • family_with_children • us
1
Pros:

Our room had bugs, the bathroom had not been cleaned and still had dirty towels from the previous stay. The front desk offered to move us to the last available room but we didn’t want to haul all three kids and our stuff to another room in the middle of the night. We ended up leaving immediately.

Cons:

Literally everything.

2026-08-21 • via Nuitee
M
Mark • solo_traveller • us
7
ok
Pros:

location

Cons:

shower

2026-08-16 • via Nuitee
A
Adar • couple • us
1
Roaches
Pros:

Nothing

2026-08-05 • via Nuitee
E
Evangelista • solo_traveller • us
6
The place was ok for the price. To noicy, woke up to strangers digging in the middle of the night. But over all you get
Pros:

The price

Cons:

Sure did not look like the picture on the website

2026-08-03 • via Nuitee
G
Garrett • solo_traveller • us
3
Pros:

Friendly and attentive staff. Good ample parking. check in and check out process was very easy.

Cons:

Bathroom was no clean with mold in shower grout. Shower pole was coming out of the wall. Light switch did not work, and all lamps were unplugged - had to walk around the room in the dark to turn on the light. There were no utensils or plates in the room - they are only available upon request.

2026-08-02 • via Nuitee
M
Maria Alejandra • couple • us
1
Desagradable
Pros:

Su ubicación, muy accesible desde mis puntos de interés

Cons:

La habitación olía a nicotina, y estaba sucia

2026-07-25 • via Nuitee
B
Baltimore • solo_traveller • us
10
2026-07-22 • via Nuitee
C
Carlos Andres • solo_traveller • cr
5
Pros:

Buena habitación y limpia. Bastantes toallas entonces es algo positivo.

Cons:

El personal del lobby me resolvió un problema con la reservación pero al inicio de hablaron de una muy mala manera, deberían mejorar en ese tema.

2026-07-14 • via Nuitee
B
Bruno • solo_traveller • es
8
2026-07-14 • via Nuitee
J
JULIAN ALEJANDRO • extended_group • ar
10
GOLAZO DE JULIÁN Y A SEMIS!
Pros:

Muy buena la atención del personal. Estaba limpio y era acogedor.

Cons:

Todo muy bien!

2026-07-13 • via Nuitee
M
madiedo • solo_traveller • us
1
2026-07-08 • via Nuitee
F
Fulton • solo_traveller • us
8
Pros:

Polite friendly guests . Fast check in.

2026-07-07 • via Nuitee
M
Marissa • solo_traveller • us
10
Very friendly and good spot to stay.
Pros:

Very nice workers and great location.

Cons:

N/A

2026-07-05 • via Nuitee
S
Sedric • solo_traveller • us
10
2026-06-26 • via Nuitee
B
Becky • couple • us
5
Decent
2026-06-16 • via Nuitee
B
Brian • couple • us
8
Adequate. Will return in future.
Pros:

Good value for price. Reserved before FIFA, which made rates ridiculous.

Cons:

Stari locations confusing and highly inconvenient.

2026-06-15 • via Nuitee
M
Mark • solo_traveller • us
4
WOULD LIKE REFUND IF IM GOING TO BE BACK FOR NEW STAY JUNE 23 TO 27
Pros:

close to workCLEAN

Cons:

shower didnt work properly.HORRRIBLE

2026-06-15 • via Nuitee
A
Agshin • couple • us
10
2026-06-12 • via Nuitee
S
Stevie • solo_traveller • us
8
Great stay
Pros:

Breakfast was good and the location was good easy access

Cons:

Breakfast could have been better

2026-06-11 • via Nuitee