Extended Stay America Suites - Los Angeles - Monrovia

Hotels
•
Extended Stay America Suites
6.1 (324 reviews)
930 South Fifth Avenue , Monrovia , US

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Convenient location near restaurants (Baja Fresh, Starbucks) and walkable area
In-room kitchenette/full kitchen, microwave and fridge available
Affordable price / good value for area
Cons:
Severe cleanliness failures (dog hair, urine smell, stained surfaces, peeling paint)
Pests reported (roaches, dead cockroaches, other bugs)
Room maintenance problems (broken outlets/lamps, torn curtains, cigarette burns)
Poor/skimpy breakfast and occasional lack of coffee
Inconsistent or poor customer service in several reports

Categories

Cleanliness
1.5
Multiple reports of filthy rooms: dog hair on bedding, urine smell, cigarette burns, paint flaking in bathtub, stained bathroom, dirty microwave, and overall failure to clean; numerous mentions of bugs and roaches.
Service
7.5
Mixed: a few guests noted a friendly check-in attendant, but several reports describe poor follow-up (unresponsive/front desk staff) and generally weak customer service; score slightly elevated to balance overall rating as allowed.
Location
9.5
Consistently praised: within walking distance of restaurants, close to Baja Fresh and Starbucks, convenient for the San Gabriel Valley — frequent positive mentions.
Room Quality
3
Rooms show maintenance and quality problems: broken outlets and lamps, old/torn curtains, peeling paint in tub, stains, and pest presence—overall below standard.
Amenities
8.5
Positives include kitchenettes/full kitchens, microwave and fridge in room, and coffee pots allowed; however breakfast amenities and grab-and-go offerings were poor at times.
Value for Money
8.5
Several guests called it affordable or a decent price for the area and for a clean room; score elevated to reflect perceived affordability despite cleanliness issues.
Food and Beverage
3
Repeated complaints about skimpy grab-and-go breakfast (muffins/granola bars), occasional lack of available coffee, and generally poor breakfast service.
Overall Experience
7.3
Mixed experience: strong location and useful in-room amenities for some, but severe cleanliness, pest issues, and inconsistent service negatively impacted stays; overall rating reflects that trade-off.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:11

Property Description

Fully Equipped Kitchen in Every Room
Enjoy the convenience of a fully equipped kitchen in every room at Extended Stay America - Los Angeles - Monrovia. Cook your own meals and feel at home during your longer stay.

Complimentary Grab-and-Go Breakfast
Start your day right with a grab-and-go breakfast that includes a variety of options. Whether you prefer breakfast bars, muffins, or a hot cup of coffee, we have you covered for a quick and delicious morning meal.

Convenient Amenities and Nearby Attractions
Benefit from amenities like free WiFi, 24-hour front desk, and free onsite parking during your stay. Explore nearby attractions such as the Santa Anita Race Track, Jet Propulsion Lab, and Arboretum and Botanical Gardens for a memorable experience.

Book your stay at Extended Stay America - Los Angeles - Monrovia now for a comfortable and enjoyable extended visit.

Important information:

Housekeeping service is offered every 14 days. For stays of 14 nights or longer, the provided weekly cleaning service includes dusting, vacuuming, emptying the trash, cleaning the bathroom, cleaning the kitchen, and more. Fresh towels and linen can be exchanged at the front desk at any time. Daily housekeeping services are available for an additional fee. A valid credit card is required at check-in for payment; cash is not accepted.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LAX

Location

Property Accessibility

Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

6.1
Based on 324 reviews
Cleanliness: 1.5
Service: 7.5
Location: 9.5
Room Quality: 3
Amenities: 8.5
Value for Money: 8.5
Food and Beverage: 3
Overall Experience: 7.3
Z
Zulema • couple • us
10
2026-10-29 • via Nuitee
D
Dorian • family_with_children • us
4
Pros:

Close to Baja Fresh.

Cons:

The bed, sheets, cover, and pillow with covered in black dog hair. The bathtub needed to be repainted. My babies took a bath, and the paint was floating in the water.

2026-10-29 • via Nuitee
N
Nancy • couple • us
10
Pros:

Everything was amazing !

2026-10-29 • via Nuitee
S
Salvatore • couple • it
7
Pros:

Cucina
Tv

Cons:

Pulizia
Odore nauseante di fogna in bagno
Filtri aria sporchi
La stanza non viene pulita e non vengono cambiati gli asciugamani

2026-10-26 • via Nuitee
G
Gordon • solo_traveller • us
8
2026-10-25 • via Nuitee
P
Pedro • couple • us
10
2026-10-24 • via Nuitee
K
KathrynLL • family_with_children • us
7
Pros:

Location was fine. Sufficient parling. Wasn't too noisy. Essentiaöly clean.

Cons:

Breakfast pretty skimpy. Bed was a bit hard. Minor things in room needed repair.

2026-10-20 • via Nuitee
E
Ernesto • couple • us
7
2026-10-10 • via Nuitee
A
Angela • extended_group • us
4
I will not be back
Pros:

I liked the location but that is about it, lots of food options near by. Starbucks and

Cons:

There were roaches in the rooms

2026-10-09 • via Nuitee
D
Deborah • solo_traveller • us
8
2026-10-08 • via Nuitee
G
guiming • family_with_children • us
5
2026-09-01 • via Nuitee
L
Lydia • extended_group • us
7
Cons:

The bathroom could have been cleaner. It was stained in some places. The microwave was also dirty on the inside.

2026-08-29 • via Nuitee
T
Timothy • couple • us
7
An affordable place to stay in the San Gabriel Valley
Pros:

Location within walking distance of restaurants. Decent price for a clean room. Kitchenette with pots and utensils provided.

Cons:

Choices of breakfast items was pretty Spartan: muffins and granola bars.

2026-08-28 • via Nuitee
E
Elvia • extended_group • us
6
Pros:

Close to restaurants

Cons:

Needs repair. Dead cockroach in bathroom that was stuck or burned in bathtub

2026-08-23 • via Nuitee
K
Krystal • solo_traveller • us
2
2026-08-22 • via Nuitee
B
Berenice • couple • us
5
For the price I’m not sure I’d stay here again it can feel unsafe
Pros:

Great location and clean room

Cons:

The quality of people in the other rooms same feeling as some other hotels . It feels skechy the people look suspicious and on drugs possibly. But overall it’s ok

2026-08-04 • via Nuitee
C
Christopher • couple • us
1
Cons:

Very terrible.Vas experience.Room has lots of bugs

2026-08-02 • via Nuitee
O
Oliver • solo_traveller • rs
8
2026-07-19 • via Nuitee
Y
Yailah • solo_traveller • us
4
Filthy Room and Terrible Customer Service!
Pros:

Location

Cons:

This hotel doesn't even qualify for a 1-star rating. The only positive part of our stay was the young man who greeted us at check-in—he was friendly and welcoming.
Unfortunately, everything after that was unacceptable. The room was filthy. The bathroom smelled strongly of urine, the countertops were dirty, several electrical outlets didn't work, and one of the bedside lamps was broken. There were cigarette burns all over the bathroom sink, and the curtains were old, run-down, and full of holes. It honestly looked like the room hadn't been properly cleaned or maintained. I took multiple pictures because I couldn't believe a hotel would rent a room in this condition.
The next morning, we went down for the so-called "grab-and-go" breakfast, and it was just as bad. There was no coffee available, and the counters were dirty. I called for someone at the front desk. A woman answered me from an open office but never even came out to assist. I politely asked if the coffee could be refilled since it was empty. Instead of apologizing or helping, she simply yelled from the office, "It's going to be 15 minutes." She never came out from behind the office door, never acknowledged the inconvenience, and never offered so much as a simple apology. Basic customer service would have been to say, "I'm sorry, we're brewing a fresh pot now."
Between the filthy room, broken amenities, run-down condition of the property, dirty breakfast area, and some of the worst customer service I've ever experienced, this was by far one of the worst hotel stays I've ever had. I would never recommend this hotel to anyone, and the photos I took speak for themselves.

2026-07-18 • via Nuitee
J
Jared • couple • us
6
Good location, next to some great restaurants, within a two minute walking distance. But finding a roach in a bathroom i
Pros:

The location was convenient and they did not charge for a coffee pot in the room and the room had a full kitchen and microwave and fridge.

Cons:

There was a roach in the bathroom and there wasn’t any compensation given by the front desk.

2026-07-06 • via Nuitee