Extended Stay America Select Suites - Chicago - Naperville - East

Hotels
•
Extended Stay America Suites
7 (300 reviews)
1827 Centre Point Circle , Naperville , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
Facilities for disabled guests
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
See all facilities

Review Highlights

Pros:
convenient location
helpful staff
clean sheets
Cons:
dirty rooms
missing amenities
poor customer service

Categories

Cleanliness
5.75
Several reviews mentioned cleanliness issues like dirtiness and bugs.
Service
8.25
Mixed sentiments about service; specific praise for helpful staff but some negative experiences noted.
Location
8.25
Positive comments about location being convenient.
Room Quality
6.25
Comments on uncomfortable features in the room, like a bad smell and lack of essential supplies.
Amenities
5.75
Reviews criticized missing amenities like a pool, ice machines, and kitchen supplies.
Value for Money
7.25
Standard quality for this hotel tier; expectations based on pricing.
Food and Beverage
7.25
No specific mentions; standard quality for this hotel tier.
Overall Experience
7.25
Overall experience varied, but some positive aspects mentioned.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 10:41

Property Description

Fully Equipped Kitchen in Every Room
Experience the convenience of a fully equipped kitchen in every room at Extended Stay America - Chicago. Cook your own meals and feel at home during your longer stay.

Complimentary Amenities
Enjoy free WiFi, 24-hour front desk service, and onsite parking during your stay. The hotel also offers laundry and ironing facilities, ensuring you have everything you need for a comfortable visit.

Nearby Corporate Headquarters
Conveniently located near major corporate headquarters, including Alcatel Lucent, OfficeMax, and BP, our hotel is the perfect choice for business travelers. Book now for a productive and relaxing stay.

Important information:

Housekeeping service is offered every 14 days. For stays of 14 nights or longer, the provided weekly cleaning service includes dusting, vacuuming, emptying the trash, cleaning the bathroom, cleaning the kitchen, changing linens and towels and more.

Fresh towels and linen can be exchanged at the front desk at any time for a small fee.

Daily housekeeping services are available for an additional fee

A valid credit card is required at check-in for payment; cash is not accepted

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ORD

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for US$0 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7
Based on 300 reviews
Cleanliness: 5.75
Service: 8.25
Location: 8.25
Room Quality: 6.25
Amenities: 5.75
Value for Money: 7.25
Food and Beverage: 7.25
Overall Experience: 7.25
S
Santos • family_with_children • us
2
2026-05-07 • via Nuitee
I
ienka • family_with_children • us
10
2026-05-05 • via Nuitee
S
Shelley • solo_traveller • us
7
Pros:

Location

Cons:

Mold in shower, only gave 2 bath towels, no hand towels to dry hands after washing them, bed sunk in the middle, furnishings need updated/repaired & barely any hot water for showers

2026-05-04 • via Nuitee
F
Faith • solo_traveller • us
1
The day was very terrible. I experienced racism from the front desk, worker and I guess her son she was very rude. Very
Pros:

I did not like anything about this property

Cons:

front desk was closed and the lady was very racist

2026-04-28 • via Nuitee
J
Jaiylen • couple • us
10
2026-04-19 • via Nuitee
D
DeVonte • solo_traveller • us
9
2026-04-11 • via Nuitee
N
Nieshah • family_with_children • us
10
Pros:

Everything especially customer service

Cons:

N/A

2026-03-25 • via Nuitee
B
barretto • family_with_children • us
10
2026-03-21 • via Nuitee
C
Catherine • family_with_children • us
10
Pros:

the Staffs was really nice, the room was clean, very peaceful, Had such a great view.

2026-03-09 • via Nuitee
P
Priscilla • family_with_children • us
7
2026-02-13 • via Nuitee
J
John • couple • us
7
2026-01-20 • via Nuitee
G
Grayson • solo_traveller • us
8
2026-01-15 • via Nuitee
C
Christina • couple • us
5
Okay just disappointed it was housing vs an extended stay
Pros:

The staff

Cons:

Nothing came with the room plates, forks or pans. No shampoo or conditioner.

2026-01-13 • via Nuitee
J
Jennifer • couple • us
1
2026-01-05 • via Nuitee
J
Jabarri • solo_traveller • us
10
2025-12-21 • via Nuitee
S
Sergio • couple • us
10
2025-12-17 • via Nuitee
W
Woods • couple • us
6
2025-11-24 • via Nuitee
M
Michael • family_with_children • us
8
Good fair but customer care was terrible
Pros:

Probably would have been better if the clerk at the desk was more patient with her guests though it was later in the night when we checked in she seemed very short with my wife!

Cons:

No pool and no vending machines or ice machines

2025-11-18 • via Nuitee
N
Nicholas • family_with_children • us
10
2025-11-18 • via Nuitee
N
Newell • family_with_children • us
9
2025-11-17 • via Nuitee