Extended Stay America Suites - Norwalk - Stamford

Hotels
•
Extended Stay America Suites
7.2 (588 reviews)
400 Main Ave , Norwalk , US
+1 203-847-6888

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Convenient location
Helpful staff
Cons:
Cleanliness issues
Unpleasant smells

Categories

Cleanliness
6.28
Multiple reviews noted unpleasant smells, dirty showers, and overall uncleanliness.
Service
8.25
Some guests mentioned helpful staff despite other issues.
Location
8.79
The location was generally considered convenient and favorable.
Room Quality
6.74
Several complaints about outdated rooms and uncomfortable beds.
Amenities
7.27
Limited amenities such as insufficient breakfast options.
Value for Money
6.73
Mixed feelings; some found it worth the price, others did not.
Food and Beverage
6.28
Breakfast options were generally rated poorly.
Overall Experience
7.25
Guests had varied experiences, some were content while others faced issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 19:42

Property Description

Fully Equipped Kitchen in Every Room
Each room at Extended Stay America - Norwalk - Stamford features a fully equipped kitchen with a stove, microwave, and fridge, providing guests with the convenience of preparing their own meals.

Complimentary Grab-and-Go Breakfast
Start your day right with a free grab-and-go breakfast served every morning, including a selection of breakfast bars, muffins, hot cereal, coffee, and tea, ensuring you have a quick and convenient meal before heading out to explore Norwalk.

Convenient Amenities and Services
Enjoy the convenience of free WiFi, a 24-hour front desk, laundry and ironing facilities, upgraded bedding with extra pillows, and complimentary weekly housekeeping services. Additionally, take advantage of the free onsite parking during your stay.

Book your stay at Extended Stay America - Norwalk - Stamford now to experience comfort, convenience, and a home away from home.

Important information:

Please note that only weekly "Housekeeping service is offered every 14 days. For stays of 14 nights or longer, the provided weekly cleaning service includes dusting, vacuuming, emptying the trash, cleaning the bathroom, cleaning the kitchen and more.
Fresh towels and linen can be exchanged at the front desk at any time. Daily housekeeping services are available for an additional fee.
The grab-and-go breakfast served includes breakfast bars, muffins, hot cereal, coffee and tea only.
A valid credit card is required at check-in for payment, cash is not accepted.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: JFK

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.2
Based on 588 reviews
Cleanliness: 6.28
Service: 8.25
Location: 8.79
Room Quality: 6.74
Amenities: 7.27
Value for Money: 6.73
Food and Beverage: 6.28
Overall Experience: 7.25
J
Judy • couple • us
4
Will not be my choice next time.
Pros:

The location was convenient.

Cons:

No hair dryer in room, the breakfast consisted of instant oatmeal packets, coffee and tea. The hotel had a funky smell.

2026-10-31 • via Nuitee
S
Shumaia • family_with_children • us
5
It was quite disappointing for $285 per night
Pros:

It was clean

Cons:

Smelled like cigarette. Did not provide any grace period for check out when I requested it. I forgot my retainer in the room after I checked out and I asked the staff for help but they did not provide any help. Breakfast was absolutely awful- just bad coffee and granola bars

2026-10-18 • via Nuitee
L
Luke • solo_traveller • us
4
Pros:

Location was good. Access

Cons:

I was not able to connect to WIFI, had the technical team velocity for almost an hour and they couldn’t solve it and said someone else will callback and no one called.
Water bottle was over in the vending machine and the staff was not helpful.

2026-10-16 • via Nuitee
T
Tola • couple • us
10
Pros:

Clean, comfortable, spacious room, impressive breakfast (included). Convenient location right off Rt 80.

2026-10-11 • via Nuitee
A
Arlys • solo_traveller • us
1
2026-10-08 • via Nuitee
D
Dilenyi • couple • us
1
2026-10-08 • via Nuitee
K
Kris • family_with_children • us
1
Pros:

Nothing

Cons:

The cleanliness was nasty we didn’t even end up staying because we were so dissatisfied and just to add the staff was seriously so rude with trying to help get our refund back that it took over a month to get a response. Absolutely will not recommend.

2026-10-07 • via Nuitee
W
Walter Aníbal • couple • us
1
2026-09-13 • via Nuitee
C
Claudia • couple • us
7
Pros:

Great set up, nice room.

Cons:

The one thing we wanted in the kitchen was a toaster. There was never one available. Too many people smoking in the parking lot - I didn’t feel safe.

2026-09-07 • via Nuitee
D
Debra • solo_traveller • us
8
2026-08-28 • via Nuitee
G
Griffin • solo_traveller • us
5
Pros:

The day time staff was friendly.

Cons:

No cleaning people the entire time of my stay. The bathroom was broken in my hotel room 209.

2026-08-24 • via Nuitee
M
Melissa • family_with_children • us
7
Over all it was a great stay and I would stay again but it needs a modern make over.
Pros:

The room accommodated my family and although there was a mix up they made up for that with their friendly attitude and an upgrade.

Cons:

That it isn’t at least a continental breakfast with hot food and the pull out sofa was outdated and uncomfortable.

2026-08-24 • via Nuitee
O
Owen • solo_traveller • us
10
Comfy and slept well
Pros:

Comfy

Cons:

It’s in CT

2026-08-23 • via Nuitee
P
Persaud • extended_group • us
10
2026-08-18 • via Nuitee
D
David • solo_traveller • us
4
I would never go back to this property.
Cons:

NO towels in the room.
Had to go to front desk to get towels
NO waste paper basket or garbage pail
NO soap in the bathroom

2026-08-16 • via Nuitee
P
Pete • couple • us
1
2026-08-15 • via Nuitee
F
Frederic • couple • fr
3
Mauvais rapport qualite prix, petit dejeuner indigent
Pros:

Pas grand chose

Cons:

Trop cher

2026-08-14 • via Nuitee
B
Bobby • couple • us
8
2026-08-05 • via Nuitee
C
Cedric • couple • us
5
2026-08-02 • via Nuitee
C
Carleigh • couple • us
6
Okay.
Cons:

Car out back full of trash, made me nervous!

2026-08-02 • via Nuitee