Extended Stay America Suites - Norwalk - Stamford

Hotels
Extended Stay America Suites
7.2 (548 reviews)
400 Main Ave , Norwalk , us

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
Lift / Elevator
Facilities for disabled guests
Non-smoking throughout
Staff adhere to local safety protocols
Guest rooms disinfected between stays
See all facilities

Review Highlights

Pros:
Convenient location
Helpful staff
Cons:
Cleanliness issues
Unpleasant smells

Categories

Cleanliness
6.28
Multiple reviews noted unpleasant smells, dirty showers, and overall uncleanliness.
Service
8.25
Some guests mentioned helpful staff despite other issues.
Location
8.79
The location was generally considered convenient and favorable.
Room Quality
6.74
Several complaints about outdated rooms and uncomfortable beds.
Amenities
7.27
Limited amenities such as insufficient breakfast options.
Value for Money
6.73
Mixed feelings; some found it worth the price, others did not.
Food and Beverage
6.28
Breakfast options were generally rated poorly.
Overall Experience
7.25
Guests had varied experiences, some were content while others faced issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 19:42

Property Description

Fully Equipped Kitchen in Every Room
Each room at Extended Stay America - Norwalk - Stamford features a fully equipped kitchen with a stove, microwave, and fridge, providing guests with the convenience of preparing their own meals.

Complimentary Grab-and-Go Breakfast
Start your day right with a free grab-and-go breakfast served every morning, including a selection of breakfast bars, muffins, hot cereal, coffee, and tea, ensuring you have a quick and convenient meal before heading out to explore Norwalk.

Convenient Amenities and Services
Enjoy the convenience of free WiFi, a 24-hour front desk, laundry and ironing facilities, upgraded bedding with extra pillows, and complimentary weekly housekeeping services. Additionally, take advantage of the free onsite parking during your stay.

Book your stay at Extended Stay America - Norwalk - Stamford now to experience comfort, convenience, and a home away from home.

Important information:

Please note that only weekly "Housekeeping service is offered every 14 days. For stays of 14 nights or longer, the provided weekly cleaning service includes dusting, vacuuming, emptying the trash, cleaning the bathroom, cleaning the kitchen and more.
Fresh towels and linen can be exchanged at the front desk at any time. Daily housekeeping services are available for an additional fee.
The grab-and-go breakfast served includes breakfast bars, muffins, hot cereal, coffee and tea only.
A valid credit card is required at check-in for payment, cash is not accepted.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: JFK

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for US$0 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.2
Based on 548 reviews
Cleanliness: 6.28
Service: 8.25
Location: 8.79
Room Quality: 6.74
Amenities: 7.27
Value for Money: 6.73
Food and Beverage: 6.28
Overall Experience: 7.25
D
Doug couple us
6
2026-03-04 via Nuitee
G
Greenberg family_with_children us
8
2026-03-02 via Nuitee
P
PATRICIA solo_traveller us
9
2026-02-26 via Nuitee
D
Doug solo_traveller us
9
2026-02-23 via Nuitee
F
Felix couple us
9
2026-02-12 via Nuitee
F
Francisco family_with_children us
10
2026-01-31 via Nuitee
M
Marion couple us
1
Poor experience with booking.com
Pros:

We arrived after booking through booking.com and they had no rooms. I spoke to someone at booking.com and they said they would contact the hotel directly and credit our $. Never happened per my bank acct.

2026-01-28 via Nuitee
J
Juanita solo_traveller us
5
Next time I’ll check the room before excepting
Pros:

Location and the Staff very hospitable…

Cons:

Shower head was broke . And water wouldn’t go down in the tube

2026-01-23 via Nuitee
J
Juanita couple us
9
Gotta go early when it snows
Pros:

Comfort .. shower good room location

Cons:

Snowy hill.. hard to climb had to wait for the salt truck

2026-01-23 via Nuitee
T
Toby couple us
10
Pros:

It was snowing out and the place is on the hill and the driveway was basically full of snow for two days

Cons:

It was snowing outside. The driveway wasn’t cleaned up so I had to take my time going up. It took almost 2 or three days for the people to get the driveway cleaned up.

2026-01-22 via Nuitee
A
Alena couple us
2
2026-01-19 via Nuitee
A
Antony solo_traveller us
6
2026-01-19 via Nuitee
T
Thomas family_with_children us
5
Overall we were happy with our stay. The staff were friendly and the rooms was sufficient.
Pros:

There virtually was not breakfast, but we expected that. Coffee was ok, but there was plenty which was good. AC unit worked well, our room was quiet and clean.

Cons:

The halls smelt of cigarette and marijuana every evening and most mornings despite the no smoking policy.

2026-01-19 via Nuitee
W
Wil couple us
9
Comfortable
Pros:

Staff was welcoming. The celebration of Pride was also great to see, especially during this political climate.

2026-01-19 via Nuitee
R
Rose extended_group us
10
Staffs are excellent
Pros:

Great

Cons:

Perfect

2026-01-19 via Nuitee
L
Larissa couple us
5
It is a cost effective and very basic place to stay.
Pros:

We chose the hotel for its price.

Cons:

The breakfast offering was poor. No juice. Who eats chocolate muffins in the morning? Better to have bran or corn in addition to the pre packaged blueberry ones that were there.

2026-01-18 via Nuitee
S
Serhii solo_traveller pl
6
2026-01-17 via Nuitee
R
Ryan couple us
1
Pros:

Nothing at all

Cons:

The ceiling lights had bugs in them. Our room was filled with nats/fruitflies. There was clothes in the drawers. Sheets were dirty .

2026-01-15 via Nuitee
V
Vladimire solo_traveller us
7
2026-01-15 via Nuitee
R
Richards family_with_children us
9
2026-01-12 via Nuitee