Extended Stay America Suites - Shelton - Fairfield County

Hotels
Extended Stay America Suites
8 (749 reviews)
945 Bridgeport Ave , Shelton , us

Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Clean rooms
Good location
Friendly staff
Cons:
Noise issues
Cleanliness concerns
Limited breakfast options

Categories

Cleanliness
6.39
Several complaints about cleanliness and outside bugs.
Service
9.36
Staff was accommodating, but guests faced issues with communication.
Location
9.4
Convenient location close to highway and local attractions.
Room Quality
7.85
Rooms noted for cleanliness but criticisms of noise and comfort.
Amenities
7.38
Limited amenities and some missing items in rooms.
Value for Money
8.34
Value perceived as reasonable, but some felt it was overpriced.
Food and Beverage
6.89
Negative feedback about breakfast options and availability of coffee.
Overall Experience
8.36
Mixed reviews lead to an average overall experience rating.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 05:30

Property Description

Fully Equipped Kitchen in Every Room
Enjoy the convenience of a fully equipped kitchen in every room, complete with a stovetop, microwave, and fridge for a comfortable extended stay experience.

Complimentary Grab-and-Go Breakfast
Start your day right with a free grab-and-go breakfast offering a variety of options including breakfast bars, muffins, hot cereal, coffee, and tea, ensuring a delicious morning meal.

Convenient Amenities and Nearby Attractions
Benefit from free WiFi, 24-hour front desk service, laundry facilities, and upgraded bedding during your stay. Explore nearby attractions such as the Discovery Museum, Beardsley Zoo, and Osbornedale State Park for a memorable visit.

Book now for a delightful extended stay experience at Extended Stay America - Shelton - Fairfield County!

Important information:

Please note that housekeeping services are provided every 14 days. For a stay of 14 nights or longer, the provided cleaning service includes dusting, vacuuming, emptying the trash, cleaning the bathroom, cleaning the kitchen and more. Fresh towels and linen can be exchanged at the front desk at any time. Daily housekeeping services are available for an additional fee.

A valid credit card is required at check-in for payment. Cash is not accepted.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BDL

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8
Based on 749 reviews
Cleanliness: 6.39
Service: 9.36
Location: 9.4
Room Quality: 7.85
Amenities: 7.38
Value for Money: 8.34
Food and Beverage: 6.89
Overall Experience: 8.36
T
Tifanny couple us
2
boring, uncomfortable, not worth the money.
Pros:

the parking

Cons:

the building

2026-07-16 via Nuitee
L
Lindsey family_with_children us
2
Cons:

There was a terrible smell in the room. Surfaces had visible dirt, sticky substances, cabinets in bathroom were cracked and stained. Lobby and hallways/stairways were filthy.

2026-07-13 via Nuitee
S
Susan solo_traveller us
10
Cons:

It was difficult to find due to minimal signage.

2026-07-13 via Nuitee
M
MaKlah couple us
10
2026-07-12 via Nuitee
D
Dileep extended_group in
10
Pros:

Good

Cons:

Good

2026-07-10 via Nuitee
R
Rich solo_traveller us
4
Pros:

Not much.

Cons:

We only had to stay here because we found out last minute after being out of town that we had no power from the storm that just passed.. upon arrival, the young lady at the front desk was to invested in talking to her significant other on her phone instead of helping me with checking in.. once we got in the elevator, a shady man that was at the front desk asking about vacancy 2 seconds earlier had jumped in with us and the young lady didn't even think that something was off with that. The room smelled musty and unclean, the floors still needed to be vacuumed, and there was no hair dryer etc for my wife that I've literally seen in any other hotel. The reason for me even writing this review is because I was out of power for multiple days and I had to scramble to stay in another hotel after this simply because I didn't feel safe leaving my wife on this property. There were people outside that appeared to be intoxicated of some sort just trying to chat with us while we are trying to go about our business, the front door was supposed to be locked and it wasn't, staff at the front desk couldn't be bothered to have any care about safety and security of their guests, and the parking lot gave an unsafe vibe. I know this isn't the ritz-carlton, but for being in Shelton, I shouldn't feel like I'm staying in Compton.. get it together

2026-07-07 via Nuitee
J
Jennifer couple us
7
Pros:

Staff were very pleasant and helpful.

Cons:

I've never been to an extended stay hotel that didn't have rooms outfitted with coffee maker, plates, utensils, etc. I understand we could have asked for these things, but we didn't want the hassle. The pillows were too few and too old/lumpy.

2026-07-06 via Nuitee
L
Lataisa couple us
10
2026-07-06 via Nuitee
P
Pamela solo_traveller us
10
Pros:

I love the kitchen use

Cons:

No cream on Sunday for my coffee

2026-07-06 via Nuitee
R
Rene couple us
5
2026-07-04 via Nuitee
T
Todd couple us
3
price was high
Pros:

The parking

Cons:

Room smelled like marijuana

2026-07-03 via Nuitee
D
D family_with_children us
1
2026-07-03 via Nuitee
A
AtotheRuiz1984 Family
6
Just average. Wouldn’t come back
Pros:

There splashes of paint in the wall in the bedroom part and bathroom. The sheets and comforter felt damp. It was run down. We had the last room on the end of a long hallway. The breakfast offered was wrapped up muffins and oatmeal packs with coffee.

2026-07-02 via Tripadvisor
N
nicolecS7683WB Family
2
WORST EXPERIENCE EVER
Pros:

Dear Mimi & Shelton, CT Management:
I should have known better and read the reviews before booking!
If you are a family, or a decent human being that respects others and can function in society; DO NOT STAY HERE. First red flag should have been all the homeless looking people sitting around the property outside drinking and smoking pot.
There is trash and dog crap all around the grounds & in the parking lot.
I received a call from Mimi hours before check-in. She is extremely rude and should be fired on the spot! She somehow made it my issue that they over booked for the night. I was put in a Studio King on the 3rd floor. The room I stayed in showed evidence of damage to the door and walls, I am almost certain the cops kicked the door in at one point in time.
You walk into the Hotel’s non existing lobby and get smacked in the face with an odor of stale smoke, filth & body odor. Also, just as a head up so you are not alarmed, there is a large human trafficking sign posted at the front desk.
My husband, son & I were awake from 1am – 4am due to loud music in the parking lot and guests running up and down the hallways screaming and swearing and banging on doors.
It is not safe, doors are propped open, and people are coming and going all night. This hotel is used as “low affordable housing” and they only care about getting the monthly check from the government.
When we exited our room to check-out, there was a random dog at our door barking at us and no one was around. Maid service is non existing, never once saw a worker.
The website states newly renovated and breakfast included. The photos they have online are not from this location. I recommend going to Dunkin over getting a complimentary coffee at the front, as you most certainly will catch something. I am disgusted that I had my son stay in this DUMP.
Extend A Stay, DO BETTER & STOP PUTTING FAMILIES IN DANGER!

2026-07-01 via Tripadvisor
C
Cicero family_with_children us
10
2026-06-30 via Nuitee
D
David family_with_children us
9
2026-06-30 via Nuitee
D
Daniela couple us
10
2026-06-26 via Nuitee
E
Erik couple us
6
2026-06-21 via Nuitee
S
Stephanie couple us
1
Do not stay here
Pros:

Absolutely nothing

Cons:

The public bathroom on the first floor was so dirty and had no handsoap. I needed to go so bad before check in and used this and was immediately turned off. There was also a sign about human trafficking in the bathroom that was quite off putting. Dogs were barking, hallways smelled like weed and other gross smells. There were crumbs all over our floor and the pillowcases were stained. It was absolutely something out of a nightmare. We didn’t stay. I went to the desk and said absolutely not give me my money back we are leaving.

2026-06-21 via Nuitee
A
Antonio couple us
10
2026-06-21 via Nuitee