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Facilities
Property facilities
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WiFi available
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Free WiFi
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Parking
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Free Parking
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Non-smoking rooms
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Air conditioning
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24-hour front desk
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Heating
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Family rooms
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Pets allowed
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Laundry
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Facilities for disabled guests
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Non-smoking throughout
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Private parking
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Vending machine - drinks
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Vending machine - snacks
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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First aid kit available
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Sanitized tableware & silverware
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Guests can opt-out any cleaning services during stay
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Shared stationery like menus, pens are removed
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Physical distancing in dining areas
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Food delivered to guest room
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Screens / Barriers between staff and guests for safety
Review Highlights
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Property Description
Convenient Kitchenette in Every Room
Extended Stay America - San Jose - Downtown offers a unique experience with kitchenettes in all rooms, perfect for longer stays. Each kitchenette is fully equipped with essential appliances, providing guests with the convenience of preparing their own meals.
Complimentary Grab-and-Go Breakfast
Start your day right with the daily free grab-and-go breakfast offered by the hotel. From breakfast bars to hot cereal, there's a variety of options to choose from. It's the perfect way to fuel up before exploring San Jose.
Prime Location and Free Parking
Located near popular attractions like Great America Amusement Park and the San Jose Museum of Art, this hotel is ideal for travelers looking to explore the city. With free onsite parking, guests can conveniently venture out and discover all that San Jose has to offer.
Book your stay at Extended Stay America - San Jose - Downtown for a comfortable and convenient experience.
Housekeeping service is offered every 14 days. For stays of 14 nights or longer, the provided weekly cleaning service includes dusting, vacuuming, emptying the trash, cleaning the bathroom, cleaning the kitchen, and more. Fresh towels and linen can be exchanged at the front desk at any time. Daily housekeeping services are available for an additional fee. A valid credit card is required at check-in for payment; cash is not accepted.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
Location
Guest Reviews
Elber is very knowledgeable and patience is on point.
The manager is all stricked but I completely understand why.He too was very helpful!
Breakfast was skimpy..:(
Little kids running around all night long 130 am, all night. Marijuana smoke and drug addicts cops in and out of the property, 5 to 6 security guards at 930 pm. Dirty carpet and a soda is almost 5.00$ Booked on Trivago application and booking.com for 247.00$ this motel took close to 300.00$ from my bank account. Trivago application nor booking.com said nothing about the Santa Clara county uses this property as a homeless shelter 😭. Never again all the drawers in this room were broken
Noise, tenants, drug addicts and thieves and weird women walking around the property with metal soft ball bats.
The staff was very friendly and very accommodating , the breakfast I think you need to make bigger breakfast not just pastries or muffins and coffee , but maybe fruit and cereals and if you would have an area for breakfast
Close to the airport and restaurants
Professional staff
Nil
Nice bed.
The kitchen area of our room flooded while we were sleeping as well as the kitchen countertops, damaging our food, my wife’s purse, and a bag full of other items. The manager apologized and maintenance came and vacuumed up the water. We were told they didn’t understand why they keep renting the room out when the flooding has been happening for over 3 weeks. The manager told us they are going to be refunding our money. There was also mold and decay in the bathroom.
The room was dirty and I find a spider there and one day at 5 pm the alarm ring for more than 20 min and I can't sleep well and at the same day I wake up at 10 they said the breakfast closed at 9:30 I didn't sleep well from there alarm . And last day at 8:30 am they was cleaning vacuum and work with drill that was very bad
Nothing
Everything. Outdated. Uncomfortable bed. Bushes in front of my room had a used condom in it. WiFi was slow. No outlets next to the bed.
Rude staff. He used profanity at me
Disgusting and filthy
Kleine Käfer oder Bettwanzen im Zimmer
Hygiene
Location and parking. Staff was really nice.
Mostly everything. The room smelled bad: there were coins left in the bathroom floor which lead me to believe it wasn’t even swept/ cleaned correctly. The bed made noise every time I took a breath or moved slightly, It was ridiculously loud. And the best part, ROACHES !! they were coming out of the bathroom mirror and all over the shower. I killed 3 and some were too fast. Also someone had what sounded like 3 Dobermans barking their heads off at 6am and 8am. Also the party of thugs outside in the parking lot at midnight fighting eachother and giving me and my boyfriend looks when we arrived after going out to dinner: Never staying here again.
Nothing
The hotel has roaches wasn’t clean or in a good area.
Nothing
Nothing
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