Extended Stay America Suites - Philadelphia - King of Prussia

Hotels
Extended Stay America Suites
5.8 (684 reviews)
400 American Avenue , King of Prussia , us

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Close to events
Attentive staff
Cons:
Poor cleanliness
Inadequate breakfast
Bad room quality

Categories

Cleanliness
4.05
Multiple reviews indicate poor cleanliness with unclean rooms and bathrooms.
Service
8.55
Some positive mentions of attentive staff, but also issues with service efficiency.
Location
7.05
Location was highlighted as a pro for being close to events.
Room Quality
5.05
Reviews indicated small, outdated rooms with odors and comfort issues.
Amenities
5.55
Breakfast and other amenities were poorly rated; limited options available.
Value for Money
6.55
Mixed feelings about pricing versus quality of stay.
Food and Beverage
3.05
The breakfast provided was not satisfactory, with many stating it was inadequate.
Overall Experience
6.55
Overall feelings were mixed; some enjoyed their stay while others had significant issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 05:30

Property Description

Fully Equipped Kitchen in Every Room

Experience the convenience of a fully equipped kitchen in every room at Extended Stay America - Philadelphia. Cook your favorite meals just like at home with a stovetop, microwave, and fridge provided.

Convenient Amenities

Enjoy free WiFi, grab and go breakfast, laundry facilities, and weekly housekeeping services during your stay. The 24-hour front desk is always available to assist you, ensuring a comfortable and hassle-free experience.

Nearby Attractions

Explore popular attractions such as the King of Prussia Mall, Valley Forge National Park, and the Philadelphia Zoo located just a short distance away. Immerse yourself in the local culture and entertainment options during your stay.

Book your stay now at Extended Stay America - Philadelphia - King of Prussia for a memorable and convenient experience.

Important information:

Housekeeping service is offered every 14 days. For stays of 14 nights or longer, the provided weekly cleaning service includes dusting, vacuuming, emptying the trash, cleaning the bathroom, cleaning the kitchen, and more. Fresh towels and linen can be exchanged at the front desk at any time. Daily housekeeping services are available for an additional fee. A valid credit card is required at check-in for payment; cash is not accepted."Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PHL

Location

Guest Reviews

5.8
Based on 684 reviews
Cleanliness: 4.05
Service: 8.55
Location: 7.05
Room Quality: 5.05
Amenities: 5.55
Value for Money: 6.55
Food and Beverage: 3.05
Overall Experience: 6.55
G
giorge solo_traveller us
10
2026-08-21 via Nuitee
I
Ilya solo_traveller us
9
2026-08-10 via Nuitee
D
Diane couple us
1
Pros:

I didn’t like anything about this hotel and it smelled like cigarettes soon as I walked in

Cons:

I booked my stay online and paid I had a receipt and a confirmation number still wasn’t able to get my room after paying the holding fee they wanted to change me again I would never book with this hotel again it was a waste of my time and money I travelled for work and was very disappointed

2026-08-09 via Nuitee
A
Adrienne family_with_children us
5
Cons:

There weee fresh urine stains on the bottom of the toilet.

2026-08-08 via Nuitee
A
Ashley couple us
3
Cons:

The bathroom and the stove look like it had not been cleaned.

2026-08-08 via Nuitee
C
Clint solo_traveller us
1
awful
Cons:

The night clerk Kevin got very confrontational with me. Almost to the point of aggressive altercation he was very condescending and did not seem to want to do his job and rent me a room charge me double what I had originally booked and was extremely disrespectful. The room was subpar for the absolute terrible customer service I dealt with.

2026-08-04 via Nuitee
M
Morgan couple us
5
Okay
Pros:

Convenient to work

Cons:

Smell , Not clean stuck substance on counters and cabinets. Rugs were dirty had to ask for most of what I need. And best part need to pay for high speed WiFi that’s advertised

2026-08-02 via Nuitee
J
Jennifer solo_traveller us
4
Overall this was not as good as I expected for the price.
Pros:

Conveniently located for me. Also clean. AC worked well. Water pressure was good.

Cons:

Run down, depressing, hallways were dim, room had a bad air freshener smell, mattress was covered in plastic under the sheet, curtains had holes, took a half hour to check in, breakfast was prepackaged snacks like that sold in a gas station.

2026-07-24 via Nuitee
T
Trish couple us
9
Affordable, Comfortable accessible to external venues
Pros:

Affordable, clean and friendly staff

Cons:

We had to switch rooms due to a moldy tub and worn Formica in room 103 other that everything was good

2026-07-21 via Nuitee
L
Larry solo_traveller us
4
Pros:

Breakfast was terrible. This should not be advertised as breakfast.

Cons:

Breakfast was terrible. Halls and room were shabby and need renovation.

2026-07-18 via Nuitee
I
Isaiah couple us
10
2026-07-18 via Nuitee
T
Tyler solo_traveller us
8
2026-07-16 via Nuitee
J
Jack solo_traveller us
6
Pros:

Location, friendly check in at night

Cons:

Room dirty, sink back up no maintenance until Monday morning supervisor being very short with customer, not like it leave with this didn't know what was surrounding circumstances very load night time hallway traffic, massive dogs barking, wild experience, never ever go back or recommend

2026-07-13 via Nuitee
C
Clifford solo_traveller us
9
2026-07-05 via Nuitee
C
Clifford solo_traveller us
9
Pros:

Being able to make a meal

Cons:

Wifi is spotty

2026-07-05 via Nuitee
C
Christine extended_group us
2
2026-07-04 via Nuitee
C
Curiosity05694589592 Couples
4
Not much to recommend it
Pros:

For some reason, the info from Expedia didn't get to the hotel, so check in took nearly 20 minutes! The hallways are dimly lit and smell funky. I understand that people bring some of their own necessities at an extended stay place, but this room was absolutely bare bones. There was only one small wastepaper basket, which is odd for a room equipped with a fridge & stove. Clearly, people are going to eat in the room. Where are you supposed to put your trash? There weren't even cups in the bathroom, and there was no coffeemaker. The room was very stuffy and there was no thermostat to turn up the AC. The bathroom door was cracked and didn't close properly. They stop serving breakfast at 9:30, which I think is a bit stingy. The wifi is glacially slow and they charge an hourly rate for "upgraded" service. I guess that's for people who want to check their email within a month. But at least the bed was comfortable.

2026-07-03 via Tripadvisor
H
Hunter solo_traveller us
10
2026-07-03 via Nuitee
M
Mario family_with_children us
1
Sucio
Pros:

Cerca del hotel vecino

Cons:

No estaba limpio

2026-07-01 via Nuitee
S
Sea couple us
1
N/A
Pros:

I was unable to check in and there was no back up equipment available for customer to check in.

Cons:

Unable to check in and was not credited for the stay.

2026-06-29 via Nuitee