Extended Stay America Suites - St Louis - Westport - Central

Hotels
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Extended Stay America Suites
7.1 (422 reviews)
12161 Lackland Road , Maryland Heights , us
+1 314-878-8777

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Heating
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Limited amenities
Uncomfortable beds

Categories

Cleanliness
6.85
Reviews mentioned strong odors and no hairdryer, suggesting areas for improvement.
Service
8.35
General sentiment is positive, with staff being described as friendly and accommodating.
Location
8.35
Guests appreciated the central location, which was convenient for their needs.
Room Quality
6.35
Room comfort issues were noted, particularly regarding the beds and electronic access.
Amenities
5.85
Limited breakfast options and missing items like coffee pots were highlighted.
Value for Money
7.35
Guests felt the price was acceptable despite some issues.
Food and Beverage
5.35
Breakfast was criticized for its lack of variety and quality.
Overall Experience
8.35
Overall sentiment is positive but tempered by certain significant issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 05:24

Property Description

Fully Equipped Kitchens for Longer Stays
Enjoy the convenience of a fully equipped kitchen in every room, complete with a stovetop, microwave, and fridge. Cook your favorite meals during your extended stay at Extended Stay America - St. Louis - Westport - Central.

Complimentary Grab and Go Breakfast
Start your day right with a grab and go breakfast available at the hotel. Whether you're in a rush or prefer a quick meal, we've got you covered with our convenient breakfast option.

Convenient Location with Free WiFi
Stay connected with free WiFi throughout the property and explore nearby attractions such as Downtown St. Louis, the Verizon Amphitheater, and Six Flags St. Louis. Book your stay now and experience comfort and convenience at Extended Stay America - St. Louis - Westport - Central.

Important information:

Housekeeping service is offered every 14 days. For stays of 14 nights or longer, the provided weekly cleaning service includes dusting, vacuuming, emptying the trash, cleaning the bathroom, cleaning the kitchen, and more. Fresh towels and linen can be exchanged at the front desk at any time. Daily housekeeping services are available for an additional fee. A valid credit card is required at check-in for payment; cash is not accepted.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: STL

Location

Guest Reviews

7.1
Based on 422 reviews
Cleanliness: 6.85
Service: 8.35
Location: 8.35
Room Quality: 6.35
Amenities: 5.85
Value for Money: 7.35
Food and Beverage: 5.35
Overall Experience: 8.35
C
Cecely • solo_traveller • us
1
Pros:

This place sucks

2026-08-23 • via Nuitee
S
Saurabh • couple • us
5
Average night stay for 1 night but dirty
Pros:

Free parking

Cons:

Cleanliness breakfast items got finished before 9:30 am and nobody topped it. There was no coffee no milk mate

2026-08-15 • via Nuitee
F
Faith • couple • us
1
Wouldn’t let my dog sleep here.
Pros:

it was awful, seriously sad situation.

Cons:

Arrived at this location and they sent us to their other location by the air port upon arrival because they were full with no notice at all. paper had our name and phone number printed on it, didn’t bother to let us know until we were there for check in.

room they gave us at the other hotel was abysmal, wouldn’t let my dog sleep here. Disgusting. towels were crusty and black, shower would not stop ringing and dripping water all night. TV did not get any signal. flat pillows disgusting bed. had to sleep in our sleeping bags on top of a blanket we brought. threw it out the next day. never again.

2026-08-13 • via Nuitee
T
Tim • solo_traveller • us
3
Double charged - front desk lady was desheleved and unorganized
Cons:

They double charged me. And booking.com isn't helping / facilitating the best as far as fixing this issue. Booking.com tried reaching the facility multiple times but they are unresponsive.

2026-08-12 • via Nuitee
A
Alison • extended_group • us
2
Absolutely disgusting.
Pros:

Front desk worker was very nice.

Cons:

Dirty. Bed was made. Wrappers on floor next to bed. Small black bugs everywhere in our room. Hair in sink and long hair on shower walls. Water damage on ceiling. We didn’t feel comfortable staying after we checked in.

2026-08-11 • via Nuitee
A
Athena • extended_group • us
8
2026-08-06 • via Nuitee
D
Deanna • couple • us
8
Pros:

Great location and excellent staff

2026-07-25 • via Nuitee
J
John • solo_traveller • us
6
Two nights. Price changes
Pros:

Bed

Cons:

Price fluctuations

2026-07-24 • via Nuitee
B
Brian • couple • us
7
2026-07-12 • via Nuitee
J
Jacob • family_with_children • us
1
It was one of the worst bookings I’ve had through this site.
Pros:

There wasn’t much to like

Cons:

It was nasty and in an unsafe area. Didn’t match the booking.com descriptions at all.

2026-07-12 • via Nuitee
S
Steven • solo_traveller • us
10
I have enjoy my stay so far. The staff has been very helpful and curtious
Pros:

Clean and well taken care of.

Cons:

Everything is fine.

2026-07-12 • via Nuitee
R
Roberto • couple • us
10
Pros:

Friendly staff and worth the money

2026-07-07 • via Nuitee
D
Darmohn • extended_group • us
10
2026-07-07 • via Nuitee
L
Linda • couple • us
8
2026-07-02 • via Nuitee
K
Krasnisky • couple • us
7
2026-07-01 • via Nuitee
S
Stanly • solo_traveller • us
10
Pros:

Great

2026-06-28 • via Nuitee
A
Austin • extended_group • us
2
For the price room was extremely dirty and had a strong smell. Stains and handprints on the walls.
2026-06-24 • via Nuitee
A
Amber • extended_group • us
7
2026-06-23 • via Nuitee
R
Randy • couple • us
1
2026-06-23 • via Nuitee
E
Elizabeth • solo_traveller • us
7
Pros:

I thought the room was really good for the price. The air conditioner worked great

Cons:

It was loud outside at night. Kids were running around the parking lot screaming

2026-06-17 • via Nuitee