Extended Stay America Suites - San Ramon - Bishop Ranch - West

Hotels
Extended Stay America Suites
6.8 (504 reviews)
18000 San Ramon Valley Blvd , San Ramon , us

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Friendly service
Good location
Affordable rates
Cons:
Cleanliness issues
Room comfort problems

Categories

Cleanliness
4.78
The room wasn't totally clean, the kitchen was disappointing.
Service
8.25
Friendly and helpful staff; the staff is always polite and helpful.
Location
8.29
Good location with many nearby amenities.
Room Quality
5.24
Room was cold, the bed was awful and old.
Amenities
6.77
Great value and equipped kitchen, but some facilities felt dated.
Value for Money
7.73
Affordable living with great amenities included.
Food and Beverage
6.78
Standard quality for this hotel tier.
Overall Experience
6.55
Mixed experiences but overall acceptable for the price.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 00:51

Property Description

Convenient Kitchenette Amenities
Experience the convenience of a fully equipped kitchenette in every room, complete with a stove-top, microwave, and fridge. Whether you're staying for business or leisure, enjoy the flexibility to prepare your own meals just the way you like.

Complimentary Grab and Go Breakfast
Start your day right with our complimentary Grab and Go breakfast, ensuring you have a hassle-free morning. Choose from a selection of quick and tasty options to fuel your day before heading out to explore the nearby attractions.

Ideal Location for Entertainment and Leisure
Located near Oracle Arena, Danville Golf Club, and Tommy T's Comedy Club, our hotel is the perfect base for entertainment and leisure activities. With free WiFi, 24-hour front desk service, and free onsite parking, your stay with us will be seamless and enjoyable.

Book your stay at Extended Stay America - San Ramon now for a comfortable and convenient experience.

Important information:

Housekeeping service is offered every 14 days. For stays of 14 nights or longer, the provided weekly cleaning service includes dusting, vacuuming, emptying the trash, cleaning the bathroom, cleaning the kitchen, and more. Fresh towels and linen can be exchanged at the front desk at any time. Daily housekeeping services are available for an additional fee. The grab-and-go breakfast served includes breakfast bars, muffins, hot cereal, coffee and tea only.
A valid credit card is required at check-in for payment; cash is not accepted"Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: OAK

Location

Guest Reviews

6.8
Based on 504 reviews
Cleanliness: 4.78
Service: 8.25
Location: 8.29
Room Quality: 5.24
Amenities: 6.77
Value for Money: 7.73
Food and Beverage: 6.78
Overall Experience: 6.55
A
Aron couple us
10
2026-08-14 via Nuitee
A
Adriana extended_group us
5
It’s was ok for 1 night
Pros:

The location is excellent

Cons:

It’s was not clean outside and the kitchen need to provide a few things to make it look nice

2026-08-09 via Nuitee
A
Adriana extended_group us
5
Pros:

The location

Cons:

Not having access for a good breakfast

2026-08-09 via Nuitee
S
Safraaz couple us
10
2026-08-07 via Nuitee
P
Pamela couple us
3
Cockroaches
Cons:

Here’s the deal: People live here. There is no housekeeper. They put us in a bottom room. The guy next to us had Christmas lights up and a big Raider’s sign on his door; He lives here. Year round. I think several people do. I doubt if they empty their garbage or clean their kitchen. We were relaxing on the bed when we got here and a cockroach comes out to visit. On our nightstand. No food. Just came to say “Hey”. We told the front desk. They didn’t care. I was seriously scared to turn off the lights because of his potential buddies. The mattress is 4” thick on a metal frame. So if you were recently released from prison, you’ll feel right at home. “Grab and go” Breakfast is some mini muffins in cellophane -maybe 10 years old? and the worst coffee since instant in the ‘50’s. So, if that’s your jam-have at it. We won’t be back.

2026-08-06 via Nuitee
K
K8456FIlisag Solo travel
10
Great value
Pros:

very satisfied. staff is very friendly. it is convenient and suits my needs

2026-07-31 via Tripadvisor
S
Sightseer06741605074 Family
10
Great place to stay
Pros:

Everything was great, staff is amazing.

2026-07-31 via Tripadvisor
D
DineshS329 Family San Ramon, Tri-Valley, California
10
My long stay in San Ramon
Pros:

I have been here more than a year. It has been an experience. They have caters to my concerns and needs almost immediately. The units are clean and staff is mostly friendly.

The GM Suleiman takes care of everything as do his deputy Sonia. Chandrahas is also very kind and maintenance always fixes things without complaining. Olga and Norma of House Keeping are wonderful to interact with.

2026-07-31 via Tripadvisor
T
tammyrP6272NS Family
10
Very clean,safe, good location....( miracle)
Pros:

When we arrived we were tired and so happy to have a place that was clean and warm..🙂. IT only took a few minutes to get registered and they had everything like dishes and extra towels,The service here is great..if I have an issue it's usually taken very seriously and handled right away. But being able to have our dog 🐶 is wonderful.keep up the good work.. management,Suleman,and Sonia have picked some good employees... Anita is so kind. Daniel is very hardworking and the other gentleman,who I can't remember his name is always smiling...we have had a good time. And we are still here.😁thanks TAMMY!!!

2026-07-30 via Tripadvisor
G
G4924QJdans Solo travel
10
Wonderful Stay!!!
Pros:

To share our experience here is not only a pleasure it has been so extremely hospitable.There has never been a day where things around here go unnoticed.
We are so satisfied with our stay it’s going to be difficult to leave. I’ve made a lot of friends here and I feel so welcomed from day one. The management always greets us with such respect and welcoming on a daily basis.If there were ever a problem to arise The two managers take care of it immediately. The whole staff here has really been incredible,from the front desk to the cleaning ladies and the maintenance.Great group of staff. We like to say thank you so very much for your support and kindness while we stay here.🙏👏👍🏼

2026-07-28 via Tripadvisor
V
Voyager789815 Solo travel Zibello, Province of Parma, Emilia-Romagna
10
Perfect for long stay
Pros:

Great experience and great price

2026-07-24 via Tripadvisor
D
D5573MSchrism Family
6
ESA Stay
Pros:

This Place Is Ok. Suleman The GM & Sunia Are Great. Overall Staff Is Good. Housekeeping Is On The Ehhhh Side. They Never Dust Anything. They Never Sweep Floors. We've Moved Our Belongings From Underneath The Bed & Still Very Dusty. I Requested Them To Clean Under The Bed And Even Left A Hefty Tip. They Didnt Even Clean The Room That Day, But Took The Money. But A Good Thing About HK Is, They Are Friendly And Very Prompt To Give Things Needed When Needed.

2026-07-21 via Tripadvisor
M
Malia solo_traveller us
7
i would book again.
Pros:

location, lots of parking, room was very clean, comfortable and quiet.

Cons:

I was only there for 2 nights. nothing bad to say about my stay.

2026-07-18 via Nuitee
J
Julie solo_traveller us
5
Disappointed but safe and comfortable. No TV reception even though limited stations appear. Nope.
Pros:

The studio had the potential to be really darling. Cute kitchen space and bar. The bathroom was fine.

Cons:

I first went into a room that had not been cleaned. It took me a few minutes to recognize the fact as I was entering with my hands full. I got another room and found it cleaned. My disappointments were that the kitchen did not have any glasses or cutlery at all. There was not a way to make the kitchen a benefit to me without knowing that in advance. Although I brought a snack to eat, I had nothing to eat it with. No napkins or paper towels, either. There was no in-room coffee pot which I would expect with a studio and kitchenette. In addition, to make that even worse, the "breakfast" that was offered was the biggest lie ever by a motel. Offered were only really small, cheap muffins coffee and tea. That is not a free breakfast. This WAS misleading. Almost every business motel offers at least bananas and yogurt and an option of boiled eggs and choice of bready foods. This was embarrassing. I was pretty tired, but the TV would not show any station. This is really bad form.

2026-07-18 via Nuitee
C
Curious09915130424 Family
10
Great room, great service
Pros:

Been staying here for a while now and there service hasn't changed since the day I came in. They've always been accommodating and always get to problems promptly.

2026-07-17 via Tripadvisor
E
Eleanor solo_traveller us
2
Pros:

Allowed for early check in

Cons:

Cockroaches-live in the bathroom and leaving saw one clinging to the outside of a curtain.
Breakfast was advertised, the coffee was empty and there were only nutrigraub bars. At the least, should say continental and not family friendly, no milk or juice or even water.

2026-07-17 via Nuitee
C
Carmen solo_traveller us
10
2026-07-17 via Nuitee
C
chrispB6687RL Business
10
July stay
Pros:

Everything was great with my stay here!

2026-07-16 via Tripadvisor
C
Connie couple us
3
We won't stay here again and will not recommend the location.
Pros:

location

Cons:

We informed of the breakfast hours or advised to pick kitchen pots pans etc ... at check-in. Then we call to the desk. They told us we had to pick it up. There were holes in the ceiling, water pressure was low and over all the room needed a renovation for the price we paid.

2026-07-16 via Nuitee
C
Claudia couple us
1
Never again
Cons:

Not clean, random hair everywhere, the main door knob didn't work properly, the remote control didn't match the TV brand - therefore most functions weren't available, the bed was too close to a wall not allowing free access to one side (and this was a special access room, mind you), only one bed table, basically impossible to open the fridge doors due to the wrong positioning in the room, and overall extreme wear and tear of everything: tub, chairs, carpet, kitchen, lamps, bed frame, etc.

2026-07-16 via Nuitee