Extended Stay America Suites - San Jose - Sunnyvale

Hotels
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Extended Stay America Suites
7.1 (391 reviews)
1255 Orleans Drive , Sunnyvale , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
BBQ facilities
Facilities for disabled guests
Non-smoking throughout
Staff adhere to local safety protocols
Guest rooms disinfected between stays
See all facilities

Review Highlights

Pros:
Location
Quiet environment
Cons:
Cleanliness
Staff responsiveness
Room quality

Categories

Cleanliness
4.6
The room was dirty with ants, text mentions lack of sanitation.
Service
9.1
Some staff issues, but standard quality for this hotel tier.
Location
9.6
Location was convenient for some guests, close to the stadium and Google campus.
Room Quality
5.6
Rooms were often dirty or uncomfortable, poor furniture quality.
Amenities
6.6
Basic amenities available, but some items not provided at check-in.
Value for Money
7.6
Price was reasonable for location, but room quality was subpar.
Food and Beverage
6.6
Breakfast offerings not satisfactory and lack of nearby stores.
Overall Experience
7.1
Overall experience negatively impacted by cleanliness and service issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 13:56

Property Description

Convenient Kitchenettes
Each room at Extended Stay America - San Jose - Sunnyvale features a fully equipped kitchenette, perfect for longer stays. With a stove-top, microwave, and fridge, guests can enjoy the convenience of preparing their own meals.

Complimentary Amenities
Guests can take advantage of free WiFi, a 24-hour front desk, and laundry facilities at this hotel. The daily grab-and-go breakfast offers a variety of options to start the day off right, from breakfast bars to hot cereal and coffee.

Ideal Location
Situated in Sunnyvale, this hotel is close to popular attractions such as California Great America and the Apple Headquarters. With free onsite parking, guests can easily explore the nearby sights hassle-free.

Book your stay at Extended Stay America - San Jose - Sunnyvale for a comfortable and convenient experience.

Important information:

Housekeeping service is offered every 14 days. For stays of 14 nights or longer, the provided weekly cleaning service includes dusting, vacuuming, emptying the trash, cleaning the bathroom, cleaning the kitchen, and more.

Fresh towels and linen can be exchanged at the front desk at any time.

Daily housekeeping services are available for an additional fee.

A valid credit card is required at check-in for payment; cash is not acceptedGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SJC

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

7.1
Based on 391 reviews
Cleanliness: 4.6
Service: 9.1
Location: 9.6
Room Quality: 5.6
Amenities: 6.6
Value for Money: 7.6
Food and Beverage: 6.6
Overall Experience: 7.1
F
Ferit • couple • us
6
2026-02-10 • via Nuitee
J
Jonathan • family_with_children • gb
10
2026-01-30 • via Nuitee
P
Paul • couple • us
10
Pros:

I didn't eat breakfast.

2026-01-26 • via Nuitee
V
Virginia • family_with_children • us
8
Pros:

Location was close to the venue

Cons:

The neighbor kept opening and closing the door

2026-01-19 • via Nuitee
K
Kristóf • extended_group • hu
10
2026-01-19 • via Nuitee
M
Marcin • solo_traveller • pl
7
Good choice for business visits at Google campus.
Pros:

Location - close to Google campus and highway.
Everything that is needed is there, including a fridge, kitchen annex, table to sit at and work.
Clean and comfortable. Good value/money ratio.

Cons:

Rather noisy (fridge, ventilation and plumbing in the adjacent apartments; AC was OK). I had to use earplugs to sleep.
No indoor space to sit with others. (There is an outdoor table and benches.)

2026-01-19 • via Nuitee
S
Sandra • solo_traveller • us
4
It would have been fine, but the toilet running all night prevented me from sleeping.
Pros:

It was clean, the front desk person was nice and helpful when I checked in.

Cons:

I called the front desk 15 times with no answer just to find out how to get on the wi-fi, I called the phone number on the phone but got a person not located there. I ended up figuring it out, but was 20 minutes late to a meeting.
The toilet ran all night and prevented me from sleeping.

2026-01-19 • via Nuitee
F
farid • family_with_children • us
10
2026-01-10 • via Nuitee
R
Regina • couple • mx
8
2026-01-06 • via Nuitee
M
Magaly • couple • us
2
Pros:

Nothing

Cons:

There were ants everywhere in my room and it smelled so bad

2026-01-02 • via Nuitee
J
Jeanne joi Lampley • family_with_children • us
10
Pros:

Peaceful military veterans accommodation by Jennifer

Cons:

Not real breakfast 😒 no stores near by groceries

2026-01-01 • via Nuitee
J
Jeanne joi Lampley • family_with_children • us
10
Pros:

Military veterans accommodation by Jennifer

Cons:

Not real breakfast 😒 no groceries stores near

2026-01-01 • via Nuitee
A
Ashley • couple • us
1
Pros:

Worst experience I’ve ever had at a hotel.

Cons:

room was “given away” to someone else at 1am and someone tried to break in the room as they had a freakin key to our room

2025-12-30 • via Nuitee
Z
Zhassulan Serikov • couple • us
10
2025-12-26 • via Nuitee
S
Sahil • couple • us
1
2025-12-26 • via Nuitee
D
David Ricardo • extended_group • us
4
2025-12-22 • via Nuitee
A
Alejandro • couple • us
1
2025-12-21 • via Nuitee
S
Sagiroglu • couple • us
1
2025-12-21 • via Nuitee
L
Lynda • couple • ca
6
It was ok. A little rundown and not really clean. Quiet, good location. It was ok. I’d go back if I had too.
Pros:

Location, quiet

Cons:

A little run down. There was a smell in the bathroom. Staff took a long time to respond to a request.

2025-12-11 • via Nuitee
B
Beltran • couple • us
10
2025-12-07 • via Nuitee