Extended Stay America Suites - Boston - Waltham - 52 4th Ave

Hotels
Extended Stay America Suites
5.5 (889 reviews)
52 Fourth Avenue , Waltham , us

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
Lift / Elevator
Facilities for disabled guests
Non-smoking throughout
Staff adhere to local safety protocols
Guest rooms disinfected between stays
See all facilities

Review Highlights

Pros:
Convenient location
Easy check-in and check-out
Cons:
Poor cleanliness
Awful customer service
Inadequate room quality
Limited amenities
Subpar food and beverage

Categories

Cleanliness
3.83
Several reviews indicated poor cleanliness, including dirty units and rotted wood.
Service
5.8
Reports of poor customer service, including no help during critical situations.
Location
8.84
Conveniently located for accessing the city, mentioned positively in several reviews.
Room Quality
4.29
Rooms described as old, dingy, and needing repairs.
Amenities
4.32
Limited amenities reported, such as lack of hot beverages and inadequate breakfast options.
Value for Money
7.28
Perceived as a decent deal for a one night stay but with significant shortcomings.
Food and Beverage
3.33
Breakfast and beverage options were lacking and not as advertised.
Overall Experience
6.3
General sentiment reflects significant dissatisfaction despite some redeeming factors.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-19 03:36

Property Description

Fully Equipped Kitchen in Every Room
Enjoy the convenience of having a fully equipped kitchen in every room, complete with a stovetop, microwave, and fridge. Whether you're staying for a night or an extended period, feel at home and cook your favorite meals during your stay.

Complimentary Grab-and-Go Breakfast
Start your day right with a free grab-and-go breakfast served every morning, including a variety of options like breakfast bars, muffins, hot cereal, coffee, and tea. Fuel up for a day of exploring Waltham or getting down to business.

Convenient Amenities and Services
Benefit from amenities like free WiFi, 24-hour front desk, laundry facilities, and free onsite parking. With weekly housekeeping services provided for free, and the option for daily housekeeping for a fee, enjoy a comfortable and hassle-free stay at Extended Stay America - Boston - Waltham - 52 4th Ave.

Book now to experience a seamless blend of comfort and convenience during your stay in Waltham!

Important information:

Housekeeping service is offered every 14 days. For stays of 14 nights or longer, the provided weekly cleaning service includes dusting, vacuuming, emptying the trash, cleaning the bathroom, cleaning the kitchen, and more.
Fresh towels and linen can be exchanged at the front desk at any time. Daily housekeeping services are available for an additional fee.
The grab-and-go breakfast served includes breakfast bars, muffins, hot cereal, coffee and tea only.
A valid credit card is required at check-in for payment, cash is not accepted.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BOS

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for US$0 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Property Accessibility

Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

5.5
Based on 889 reviews
Cleanliness: 3.83
Service: 5.8
Location: 8.84
Room Quality: 4.29
Amenities: 4.32
Value for Money: 7.28
Food and Beverage: 3.33
Overall Experience: 6.3
D
David family_with_children us
1
Don't do it to yourself! 01/2026 legit experience!
Pros:

Vending machines!

Cons:

Everything! Blood on ceiling, cabinets missing, room dirty, food inside refrigerator, no toilet paper, dirty laundry machines, dirty towels, dirty linen, staff attempted to recharge my stay during check out, tv didnt work, microwave didnt work. Crazy!

2026-02-10 via Nuitee
S
Shamirah couple us
1
2026-02-08 via Nuitee
F
Farouk couple us
5
2026-01-28 via Nuitee
F
Farouk couple us
7
Pros:

Close to the city and moving around right on the highway

2026-01-21 via Nuitee
A
Amado couple us
7
Cons:

Bathroom toilet burnt
No coutesy water

2026-01-20 via Nuitee
A
Ali family_with_children us
1
2026-01-20 via Nuitee
N
Nadejda solo_traveller us
1
2026-01-20 via Nuitee
D
Diana couple us
7
All we needed was a place to sleep and it was sufficient for that
Pros:

convenient location to get to the city

Cons:

Room had several items that needed fixing

2026-01-20 via Nuitee
G
Grace extended_group us
1
I will never go back to this hotel
Pros:

The location is relatively close to where I need to be. The towels are clean and mattress are comfy.

Cons:

The room looks super dirty and old, many holes on the wall that weren't painted yet. Food stains are everywhere on the refrigerator, no cooking ware were provided. I couldn't wait to leave the facility.

2026-01-19 via Nuitee
G
Gabriel perez solo_traveller us
1
Fatal pesima
Pros:

Muchas suciedad , demasiadas cucarachas mal olor en la cama y alfombra

2026-01-19 via Nuitee
R
Ryan couple us
5
Pros:

Location was good and easy to get onto the main roads to get down town. Staff was friendly

Cons:

Hallway had a stench to it, room ceiling light cover was half way off, and one of the lamps had no lightbulb in it

2026-01-19 via Nuitee
G
George family_with_children us
6
Not too bad but can be betee
Pros:

Room was spacious.

Cons:

What they called breakfasts is deceiving.

2026-01-19 via Nuitee
D
Djemila family_with_children us
5
Bad place
Pros:

Nothing, horrible

Cons:

Bathroom and room

2026-01-19 via Nuitee
A
Annamarie solo_traveller us
3
Unhappy
Cons:

In my room there was about 1/4 inch of toilet paper with no refill in the room. I had to go to the desk to get more. Also, I asked for kleenex and they didn't have any. I asked when would they get more? Would it be during my stay? The answer was "I don't know." I never got any more kleenex. Also, I tried to extend my stay for another day twice. The front desk told me they couldn't help me; to go online. Also, on more than one occasion I couldn't get anyone to come to the front desk. Customer service was extremely lacking.

2026-01-19 via Nuitee
M
MOHAMMED solo_traveller sa
2
2026-01-19 via Nuitee
E
edgar solo_traveller us
6
Pros:

The staff was good it was peacefully quiet

Cons:

My room was not clean enough

2026-01-19 via Nuitee
A
Angie solo_traveller us
1
Pros:

What breakfast was a packaged muffin? The hotel was not clean. I would never stay here again. I stayed at extended stays all over the world and this one is not it.

Cons:

Everything. Looks like a half way house.

2026-01-19 via Nuitee
J
Jonathan extended_group us
1
Cons:

the employees

2026-01-19 via Nuitee
E
evan couple us
6
2026-01-19 via Nuitee
E
Eugene solo_traveller us
2
Cons:

Dilapidated facility. The bathroom sink didn't function properly. The dresser drawer was broken. Extremely run-down condition. Nice mattress, however.

2026-01-19 via Nuitee