Extended Stay America Suites - Boston - Waltham - 52 4th Ave

Hotels
Extended Stay America Suites
5.5 (964 reviews)
52 Fourth Avenue , Waltham , us

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Convenient location
Easy check-in and check-out
Cons:
Poor cleanliness
Awful customer service
Inadequate room quality
Limited amenities
Subpar food and beverage

Categories

Cleanliness
3.83
Several reviews indicated poor cleanliness, including dirty units and rotted wood.
Service
5.8
Reports of poor customer service, including no help during critical situations.
Location
8.84
Conveniently located for accessing the city, mentioned positively in several reviews.
Room Quality
4.29
Rooms described as old, dingy, and needing repairs.
Amenities
4.32
Limited amenities reported, such as lack of hot beverages and inadequate breakfast options.
Value for Money
7.28
Perceived as a decent deal for a one night stay but with significant shortcomings.
Food and Beverage
3.33
Breakfast and beverage options were lacking and not as advertised.
Overall Experience
6.3
General sentiment reflects significant dissatisfaction despite some redeeming factors.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-19 03:36

Property Description

Fully Equipped Kitchen in Every Room
Enjoy the convenience of having a fully equipped kitchen in every room, complete with a stovetop, microwave, and fridge. Whether you're staying for a night or an extended period, feel at home and cook your favorite meals during your stay.

Complimentary Grab-and-Go Breakfast
Start your day right with a free grab-and-go breakfast served every morning, including a variety of options like breakfast bars, muffins, hot cereal, coffee, and tea. Fuel up for a day of exploring Waltham or getting down to business.

Convenient Amenities and Services
Benefit from amenities like free WiFi, 24-hour front desk, laundry facilities, and free onsite parking. With weekly housekeeping services provided for free, and the option for daily housekeeping for a fee, enjoy a comfortable and hassle-free stay at Extended Stay America - Boston - Waltham - 52 4th Ave.

Book now to experience a seamless blend of comfort and convenience during your stay in Waltham!

Important information:

Housekeeping service is offered every 14 days. For stays of 14 nights or longer, the provided weekly cleaning service includes dusting, vacuuming, emptying the trash, cleaning the bathroom, cleaning the kitchen, and more.
Fresh towels and linen can be exchanged at the front desk at any time. Daily housekeeping services are available for an additional fee.
The grab-and-go breakfast served includes breakfast bars, muffins, hot cereal, coffee and tea only.
A valid credit card is required at check-in for payment, cash is not accepted.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BOS

Location

Property Accessibility

Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

5.5
Based on 964 reviews
Cleanliness: 3.83
Service: 5.8
Location: 8.84
Room Quality: 4.29
Amenities: 4.32
Value for Money: 7.28
Food and Beverage: 3.33
Overall Experience: 6.3
A
Alyssa couple us
2
Not worth 137 dollars.
Pros:

Tai was courteous and kind. It was located in a decent area. The beds were comfy.

Cons:

It was dirty, outlets were broken. There was a smell. A danger sign right as you walk in the door?

2026-08-07 via Nuitee
M
Mikerson couple us
7
Good
Pros:

Good

Cons:

Good

2026-08-06 via Nuitee
E
Elisa couple ar
4
No lo recomiendo
Pros:

Malo. No hay nada para celiacos. Y eso que lo pedi

Cons:

La limpieza. El desayuno. Ofrecían cafetera . No había. No funcionaba el tv

2026-08-05 via Nuitee
G
Geracelio solo_traveller us
1
2026-08-03 via Nuitee
S
Steve solo_traveller us
9
Great value given the moment where all alternatives were hundreds more per night.
Pros:

The staff were very helpful. The facility is older and needs to be a priority of the franchise for additional support.

Cons:

The facility is showing wear and tear. The holding company needs to engage more.

2026-07-24 via Nuitee
S
shahad couple sa
3
Pros:

Nothing

Cons:

The bathroom was not clean.

2026-07-22 via Nuitee
T
Tenzin solo_traveller us
10
2026-07-20 via Nuitee
L
Lesly couple us
3
2026-07-20 via Nuitee
M
Melvin solo_traveller us
1
Fatal, nunca volveré a reservar.
Pros:

Cons:

Presimo servicio

2026-07-17 via Nuitee
B
braga solo_traveller us
1
horrible
Pros:

....

Cons:

The bathroom sink was clogged and full of dirty water.

2026-07-17 via Nuitee
S
Susan solo_traveller us
4
Fine
Pros:

Location

Cons:

Old lots of maintenance needed

2026-07-15 via Nuitee
S
Sujian couple cn
2
never come back to this facility!
Pros:

The facility lacks maintenance, particularly the windows, screens, bathtub, oven top, etc. The floor is not clean, and hallway smells bad. The room is not clean and smells bad. The manager does not care about the customer satisfication. It seems that this facility lacks supportive workplace culture for the staff, who are also apathy, and they look like a lack of emotion, hospitality, motivation and concern. Only one frontdesk staff--a skinny African with short curly hair-- is friendly, caring, and professional. He and his work should be highly praised and rewarded. Escalating to higher leadership is a must to make a change to the management.

2026-07-13 via Nuitee
M
Melissa solo_traveller us
1
Wow. Just no. Dirty, uncomfortable, old, disrepair
Pros:

Nothing.

Cons:

Everything

2026-07-13 via Nuitee
S
Sylvester couple us
7
A good place worth giving a try
Pros:

It was as advertised - assorted products picked at the reception

Cons:

None

2026-07-12 via Nuitee
J
Jonathan solo_traveller pt
5
2026-07-12 via Nuitee
E
Eli solo_traveller us
6
2026-07-12 via Nuitee
T
Toledo couple us
10
2026-07-08 via Nuitee
L
Lisa solo_traveller us
3
Dirty dingy hotel
Pros:

The lady at the front desk was so nice .

Cons:

The location was not great. The place was so dirty. It smelled like dog urine in hall on 2nd floor. Just bad vibes and the rug in hallway looked like it hadn't been vacuumed in weeks. I will never stay at this location again.

2026-06-29 via Nuitee
S
Soljour couple us
10
2026-06-21 via Nuitee
A
Amanda couple us
1
Pros:

Staff was nice

Cons:

Ac barely worked
Broken furniture
Moldy bathroom

2026-06-16 via Nuitee