Hyatt House Herndon/Reston

Hotels
Hyatt House
8.6 (465 reviews)
467 Herndon Parkway , Herndon , us

Free
Children allowed
Pets allowed

Facilities

Free beach shuttle
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Terrace
Family rooms
Pets allowed
BBQ facilities
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Cons:
Outdated facilities
Inadequate breakfast

Categories

Cleanliness
8.31
Some reviews mention the hotel is clean, but others indicate the facility is outdated and items were broken.
Service
9.28
The staff were friendly and helpful, providing good service during the stay.
Location
9.32
The hotel is conveniently located near the airport and restaurants, making it a desirable option.
Room Quality
8.27
Rooms are spacious, but several comments indicate they are dated with some maintenance issues.
Amenities
8.3
The hotel offers good amenities, although some guests noted the breakfast could be improved.
Value for Money
8.76
The value is perceived as reasonable, though there are mixed feelings about the overall experience for the price.
Food and Beverage
7.81
Breakfast options were seen as inadequate by some guests, but a few enjoyed the offerings.
Overall Experience
8.78
Overall, guests had a pleasant experience with some noted drawbacks that impacted individual ratings.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 00:54

Property Description

Luxurious Amenities
Indulge in the seasonal outdoor swimming pool, fitness centre, and shared lounge at Hyatt House Herndon/Reston. Relax at the BBQ facilities and enjoy a complimentary dinner social on select days.

Convenience at Your Fingertips
Experience the convenience of a 24-hour front desk, business centre, and free airport shuttle service. Stay connected with newspapers, fax machine, and photocopier services available for guests.

Comfortable Accommodations
Unwind in rooms featuring a desk, flat-screen TV, and private bathroom. Enjoy the air conditioning, wardrobe space, and the option for a buffet or American breakfast during your stay.

Book your stay at Hyatt House Herndon/Reston for a perfect blend of luxury, convenience, and comfort.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: IAD

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.6
Based on 465 reviews
Cleanliness: 8.31
Service: 9.28
Location: 9.32
Room Quality: 8.27
Amenities: 8.3
Value for Money: 8.76
Food and Beverage: 7.81
Overall Experience: 8.78
5
561d89f400c97061cb58277224bd65b4 solo_traveller de
10
2026-04-18 via Nuitee
2
2b9d450d78ef7023bc18cc82c107ff8d family_with_children us
10
2026-04-13 via Nuitee
L
Li couple us
7
Pros:

The front staff was very nice.

Cons:

I couldn’t reach out to the property. I checked out a day earlier and canceled one night through app Booking and tried to call the manager to confirm so I could get refunded but no reply for my email or call or voicemail.

2026-04-06 via Nuitee
P
Prince family_with_children us
10
2026-03-31 via Nuitee
G
Gallagher couple us
10
Pros:

Great rooms. Much more comfortable than a regular hotel room.

2026-03-31 via Nuitee
V
Victoria couple us
6
2026-03-27 via Nuitee
S
steQ2017OG Business
4
could be good if the staff would want it!
Pros:

I've stayed multiple times a year for over a decade at this hotel. The location both for business and recreation was always very convenient for me and with the new bike path directly at the hotel it is 10 out of 10. Previously, this venue has been nice and could be so, if the staff would dial up their service just one notch (and not down).
This time, there was no reusable dishware at the breakfast available, and I was specifically told not to use any. Also, housekeeping would be once-a-week, and by once-a-week they mean no housekeeping if you stay less than 7 days.

2026-03-25 via Tripadvisor
C
Camilia extended_group us
7
2026-03-25 via Nuitee
S
Scott family_with_children us
6
Pros:

The price and location

Cons:

Shower didn't work well, couldn't darken the room

2026-03-24 via Nuitee
K
Kathryn solo_traveller us
9
Loved my one bedroom suite great space
Pros:

Lobby was a great gathering place with plenty of space to hang out with our extended family.

2026-03-24 via Nuitee
B
bkpoalnd Business
4
Don’t bother with this hotel
Pros:

The noise management in this property is horrible; you hear every step of people in the room above you as well as sounds from the hall, including the really loud bell from the elevator. This property is so tired- it really needs a refresh. The furnishings are at least 30 years old, and the sink was stained. My socks got so dirty from walking on the carpet in the room- yuck! Even though I requested late checkout on the app and at check-in, they still deactivated my card at noon, telling me that this always happens in their system although this didn’t occur in several previous stays at other properties. Don’t bother with this property- there are many better Hyatt properties near Dulles.

2026-03-21 via Tripadvisor
O
oscarourzua NONE
10
Outstanding/Excellent Hyatt Property in Herndon/Reston
Pros:

This hotel is my go-to when I am in the Herdon area since its basically an apartment. Staff at this location are super nice and always willing to help. If you need something, just ask. Super clean and spacious rooms. I will go back over and over. TY HHH

2026-02-27 via Tripadvisor
B
Bianca family_with_children us
5
2026-02-24 via Nuitee
C
chandan couple us
3
2026-01-28 via Nuitee
J
James couple us
9
It was a very good stay.
Pros:

The facilities was very nice.

Cons:

The bed was very stiff.

2026-01-26 via Nuitee
W
Wagner family_with_children br
10
2026-01-23 via Nuitee
B
brucebilins Business
8
10 night stay
Pros:

Pleasant front desk staff. Quiet stay. Lots of restaurants close by. Outdoor pool only for summer. Comfortable bed.

2026-01-20 via Tripadvisor
C
Chrissie solo_traveller us
10
Bilal was very helpful during check in
2026-01-20 via Nuitee
J
Justin solo_traveller us
5
Cons:

There were ants in the bathroom

2026-01-20 via Nuitee
M
Michael couple us
10
2026-01-20 via Nuitee