Comfort Suites near Birkdale Village- Huntersville

Hotels
Comfort Suites
8.6 (786 reviews)
16905 Caldwell Creek Drive , Huntersville , us

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Pets allowed
Lift / Elevator
Safety deposit box
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Free WiFi
Friendly staff
Great location
Clean rooms
Cons:
Bugs in room
Poor breakfast quality
A/C not effective
Booking issues

Categories

Cleanliness
8.35
Mixed reviews; some rooms were clean, but others noted cleanliness issues like bugs and stains.
Service
9.35
Staff was described as friendly and helpful, though there were some booking issues.
Location
9.35
Convenient location; close to attractions, but some noise from the highway.
Room Quality
8.35
Rooms varied in quality; some noted good size and comfort, but also issues with carpets and AC.
Amenities
7.85
Breakfast options were criticized and some amenities were lacking.
Value for Money
8.85
Reasonably priced for some rooms, but some guests felt it was slightly overpriced.
Food and Beverage
7.35
Several complaints about breakfast quality and availability of items.
Overall Experience
9.35
Most guests had a favorable experience overall, with some significant issues noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 00:25

Property Description

Breakfast Buffet and Convenient Location
Start your day right with a full breakfast featuring bacon, eggs, and sausage at Comfort Suites Birkdale. Located just 23 miles from Charlotte Douglas International Airport, convenience is at your doorstep.

Comfortable Rooms and Amenities
Enjoy the convenience of free Wi-Fi, cable TV, microwave, and small refrigerator in every room. Accessible rooms with visual alarms cater to all guests' needs.

Recreation and Business Facilities
Take advantage of the outdoor pool, fitness center, and business center during your stay. Business travelers can easily stay connected with email and fax services.

Book your stay at Comfort Suites Birkdale now to experience comfort, convenience, and relaxation all in one place.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.


Pet allowed. Dogs Only, Pet fee of $30.00+tax per pet, per night. Maximum 2 Pets per room allowed. Max 50 pounds.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Sat, Nov 1, 2025 until Thu, Apr 30, 2026

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CLT

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8.6
Based on 786 reviews
Cleanliness: 8.35
Service: 9.35
Location: 9.35
Room Quality: 8.35
Amenities: 7.85
Value for Money: 8.85
Food and Beverage: 7.35
Overall Experience: 9.35
K
Karri couple us
10
We had a great stay!
Pros:

The location was awesome. Nice area and was super quiet

Cons:

Upgrade to larger toilets. It was very small and low to the ground

2026-03-27 via Nuitee
J
Julie family_with_children us
9
2026-03-25 via Nuitee
K
kht4unc Family Easley, South Carolina
10
Clean and Quiet!!
Pros:

Clean, quiet, nice staff. Breakfast is so-so. No hot chocolate. Hot water for oatmeal was lukewarm at best. Eggs were not good. Still a good variety of biscuits, bagels and a belgian waffle maker., yogurt, etc.
We had a suite with 2 king beds...loved it! I wish I could stay longer. Bathroom is smaller than expected for such a big room, but its still nice.
Hotel is close to all sorts of places to eat: fast food and sit down restaurants. Mexican restaurant within walking distance with excellent margaritas. There is even a car wash across the street. Excellent stay!! Definitely recommend.

2026-03-21 via Tripadvisor
D
Deide couple us
9
Very nice !
Pros:

The registration folks both pm and am were great !!

Cons:

Nothing

2026-03-20 via Nuitee
W
Wilson extended_group us
7
2026-03-18 via Nuitee
L
Leigh solo_traveller us
8
2026-03-18 via Nuitee
A
Amy family_with_children us
8
2026-03-12 via Nuitee
P
Patti couple us
8
2026-03-07 via Nuitee
P
Patti solo_traveller us
8
2026-03-07 via Nuitee
A
Autumn family_with_children us
10
Pros:

I liked that this hotel was clean. It was safe and it had a really good breakfast. It was conveniently located in Huntersville. The price was amazing and so was the staff!

Cons:

I can't think of anything I didn't like.

2026-03-07 via Nuitee
P
Peake solo_traveller us
8
Clean and spacious rooms. Safe area. Nice staff
Pros:

Good location, close to lots of restaurants and stores

Cons:

The noise from the highway was pretty loud and other noises in the room were pretty loud. I usually have ear plugs but did not this stay and there were none at the front desk or little store.
Breakfast was very, very, very basic.

2026-03-03 via Nuitee
R
rosemary couple us
10
2026-03-03 via Nuitee
L
Lucia extended_group us
1
Cons:

We have a terrible experience in this property we got charged a dog fee even though we didn’t bring a dog, when we call the property to question about it they were not able to help me and they told me to send an email to the property manager, which we did three months had passed by and I still have no answer from them terrible customer service.

2026-03-02 via Nuitee
L
Lisa couple us
9
Great stay with wonderful location near Birkdale . Jose at the desk was a breathe of fresh air.
Pros:

Jose at the front desk was so kind, friendly and on point . Due to the blizzard home we had to stay another night and he was so nice and accommodating. It was a pleasure dealing with him .

Cons:

Room not as clean as I would like .

2026-02-28 via Nuitee
G
Gordon family_with_children us
10
We had a great stay! The employees were so friendly! The room was huge!
Pros:

The location was amazing! So close to everything!

2026-02-14 via Nuitee
L
Larry family_with_children us
7
Comfort Suites, Birkdale
Pros:

Location, cleanliness, breakfast

Cons:

The couch was too hard.
Could not navigate through the guide on the TV. It was not working. Very frustrating. Gave up trying to use TV.

2026-02-13 via Nuitee
R
Rondell couple us
7
Great but not excellent a place to lay your head very clean
Pros:

Ok not fresh coffee cold

Cons:

A way to less highway noise

2026-02-11 via Nuitee
H
Hartley family_with_children us
9
2026-02-09 via Nuitee
N
Nora family_with_children us
7
Pros:

It seemed clean and updated..I absolutely loved the blinds instead of curtains ❤️

2026-02-09 via Nuitee
K
Keith couple us
6
2026-01-29 via Nuitee