Hawthorn Extended Stay by Wyndham Decatur

Hotels
Hawthorn Suites
6.3 (409 reviews)
2370 South Mt Zion Road , Decatur , us

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Clean location
Friendly service
Cons:
Cleanliness issues
Rude staff interactions

Categories

Cleanliness
4.44
Numerous comments indicate a lack of cleanliness, including dirty silverware and roaches in the room.
Service
7.41
Service was mixed; some staff were friendly, but others were rude and unhelpful.
Location
8.45
Convenient location praised in multiple reviews.
Room Quality
5.4
Many complaints about room maintenance, broken furniture, and cleanliness.
Amenities
6.43
Basic amenities available but several issues noted, such as missing items at breakfast.
Value for Money
5.39
Notable dissatisfaction with value due to outdated facilities and cleanliness issues.
Food and Beverage
6.94
Breakfast received positive notes but lacked some essentials.
Overall Experience
5.91
Overall mixed experiences with many negative sentiments noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 02:48

Property Description

Welcome to our charming hotel, conveniently located near Decatur Municipal Airport and top attractions.

Shuttle Service: Enjoy our complimentary shuttle service to and from Decatur Municipal Airport, making your travel experience stress-free and convenient.

Fitness Center: Stay active during your stay at our well-equipped fitness center, perfect for guests looking to maintain their workout routine.

Free Breakfast: Start your day off right with our delicious free breakfast, offering a variety of options to suit every guest's taste.

Book your stay now and experience the perfect blend of comfort and convenience at our hotel!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: DEC

Location

Guest Reviews

6.3
Based on 409 reviews
Cleanliness: 4.44
Service: 7.41
Location: 8.45
Room Quality: 5.4
Amenities: 6.43
Value for Money: 5.39
Food and Beverage: 6.94
Overall Experience: 5.91
S
SACHIKO solo_traveller jp
6
2026-09-03 via Nuitee
G
Glen solo_traveller us
10
2026-08-31 via Nuitee
E
Edward couple us
1
I left a day earlier than my reservation was for cause of the filth
Pros:

The hotel was in a convenient location

Cons:

Room was dirty as can be, air conditioning didn’t work, cable tv didn’t work

2026-08-27 via Nuitee
J
Joie couple us
10
2026-08-17 via Nuitee
K
Kramer couple us
1
Never going back to this hotel and Wyndham should be embarrassed.
Pros:

nothing

Cons:

Old furniture. Smelled like curry cooking.

2026-08-08 via Nuitee
D
Duane couple us
7
Nicely surprised, great mattress, hot breakfast, not so good tv picture
Pros:

Good breakfast, everything still worked which was unexpected

Cons:

Looks like the hotel is picking itself up after being let go for years but there is a long way to go and good value in the meantime

2026-08-08 via Nuitee
L
Loretta solo_traveller us
4
I would stay there again if a substantial price reduction were offered.
Pros:

The breakfast offering was very good. Nice variety over 4 days. Nice staff. Good cleanliness.

Cons:

Desk chair had vinyl worn totally off of the top of the chair. The coffee table was chipped on the edges in several places. The sofa was stained.

2026-08-07 via Nuitee
G
Georgina family_with_children ca
6
Ok hotel for a one night stay
Pros:

We stayed for one night for an event and there were two adults and one teenager in our group. We had expected two beds, but instead, we found a large king-size bed and a sofa bed. We managed to make it work.

The room was adequate for a one-night stay. The breakfast was okay; it included grits and biscuits, which provided a nice Southern experience, but there were no eggs or similar options. Our picky teenager was disappointed by that.

However, we enjoyed a delicious Tex-Mex restaurant next door for dinner, and the hotel offered free parking, which was a plus.

Cons:

The lobby had an overwhelming smell of body odor and was grungy. There were no amenities in the hotel, but it was fine for a quick one-night stay.

2026-08-07 via Nuitee
P
Patricia solo_traveller us
2
They charged a $200 deposit and refused to refund it at the end of my stay said they had to replace linens there was not
Cons:

Tv didn’t work reported it never got it fixed
Elevater quit working I’m handycap and had to use the stairs very difficult never offered to move me to a room on the main floor

2026-08-06 via Nuitee
N
Nona couple us
6
The hotel served its purpose but it didn't give that comfortable feel seeing all the dinginess.
Pros:

It was a convenient location for where I was.

Cons:

The rooms really need to be updated. There were stains on the couch cushions. The chair was ripped.

2026-08-06 via Nuitee
W
William couple us
10
2026-08-05 via Nuitee
S
Stacie solo_traveller us
2
2026-08-03 via Nuitee
J
Julie couple us
7
2026-08-02 via Nuitee
M
Morrison couple us
1
We were surprised by a se unity deposit of $200 that we were NOT told would be charged for a filthy
Pros:

We liked Fred the morning shift manager who we could understand when he spoke to us!

Cons:

The security charge that has still not been returned to my account!!!!!!

2026-07-20 via Nuitee
N
n/a solo_traveller us
4
Not bad but for the price should be better.
Pros:

Location is quite and very well located near all good and walmart.

Cons:

Room had some amenities issues and the price is way 2 high.

2026-07-14 via Nuitee
J
Jeri couple us
8
Overall this is a great place to stay for the value. I would definitely stay again.
Pros:

It was easy to find and I felt it was a great value. The continental breakfast was adequate with options for a hot or cold meal. There were a few dishes in the room and the bed was comfortable.

Cons:

There were some stains in the carpet and on the furniture. Also the unloading area needed swept. It would have been more appealing if these things were done.

2026-07-12 via Nuitee
F
FERDNANDO couple us
1
Horrible
Pros:

The location was good not to busy

Cons:

Everything! From the service to the room and plus the breakfast. I would not recommend this place to anyone.

2026-07-12 via Nuitee
P
PJ solo_traveller us
1
worst place I have stayed
Pros:

nothing

Cons:

motel room dingy Torn curtains stained furniture total disgusting dont waste your money

2026-06-25 via Nuitee
J
Julie couple us
3
This property is crossed off my list permanently.
Pros:

Bed was clean and comfortable.

Cons:

Elevator was broken and were put on 3rd floor. Hallways had an unpleasant smell. Room had lots of issues. Carpet really dirty, desk chair was ready for the dumpster, sheers were shredded, furniture was pretty beat up/well used, shower curtain was moldy, bathtub was dirty, mirror frame broken, broken tile in the bathroom. And the ironic part is they charged a $200 refundable deposit in case we damaged anything.

2026-06-20 via Nuitee
K
Kenadee couple us
7
Overall good, decent breakfast, would stay again.
Pros:

It’s pet friendly and clean

Cons:

Parking wasn’t very well lit.

2026-06-09 via Nuitee