Hawthorn Extended Stay by Wyndham Decatur

Hotels
Hawthorn Suites
6.3 (382 reviews)
2370 South Mt Zion Road , Decatur , us

Free
Children allowed
Pets allowed

Facilities

Free beach shuttle
Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Clean location
Friendly service
Cons:
Cleanliness issues
Rude staff interactions

Categories

Cleanliness
4.44
Numerous comments indicate a lack of cleanliness, including dirty silverware and roaches in the room.
Service
7.41
Service was mixed; some staff were friendly, but others were rude and unhelpful.
Location
8.45
Convenient location praised in multiple reviews.
Room Quality
5.4
Many complaints about room maintenance, broken furniture, and cleanliness.
Amenities
6.43
Basic amenities available but several issues noted, such as missing items at breakfast.
Value for Money
5.39
Notable dissatisfaction with value due to outdated facilities and cleanliness issues.
Food and Beverage
6.94
Breakfast received positive notes but lacked some essentials.
Overall Experience
5.91
Overall mixed experiences with many negative sentiments noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 02:48

Property Description

Welcome to our charming hotel, conveniently located near Decatur Municipal Airport and top attractions.

Shuttle Service: Enjoy our complimentary shuttle service to and from Decatur Municipal Airport, making your travel experience stress-free and convenient.

Fitness Center: Stay active during your stay at our well-equipped fitness center, perfect for guests looking to maintain their workout routine.

Free Breakfast: Start your day off right with our delicious free breakfast, offering a variety of options to suit every guest's taste.

Book your stay now and experience the perfect blend of comfort and convenience at our hotel!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: DEC

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

6.3
Based on 382 reviews
Cleanliness: 4.44
Service: 7.41
Location: 8.45
Room Quality: 5.4
Amenities: 6.43
Value for Money: 5.39
Food and Beverage: 6.94
Overall Experience: 5.91
M
Matthew couple us
1
Dirty. Unhelpful staff
Pros:

Nothing

Cons:

Staff and cleanliness

2026-05-04 via Nuitee
E
Erneshia couple us
10
2026-05-04 via Nuitee
A
Aaron solo_traveller us
8
2026-05-03 via Nuitee
M
Mike couple us
1
2026-05-02 via Nuitee
M
Mike couple us
1
I didnt stay because staff was unreasonable
Cons:

We arrived after midnight so we were not around to check in and wanted to charge us more to check in early for the next day it was just a terrible experience wont stay again

2026-05-01 via Nuitee
B
Barbara solo_traveller us
9
2026-04-30 via Nuitee
H
Hensold solo_traveller us
5
Pros:

It was too late. I had to leave before it was put out

Cons:

The necessary deposit was not clear when I booked the room. And then it changed from the time I checked in to the time I checked out.

2026-04-13 via Nuitee
R
Ramona family_with_children us
8
2026-04-07 via Nuitee
L
Luellen family_with_children us
8
2026-04-07 via Nuitee
L
Lorna couple us
7
I didn't get a refund forba mistake I made. I paid 2x for the 27th
Pros:

Friendly people. Close to everything.

Cons:

No potscand pans, dishes, knives

2026-04-01 via Nuitee
J
Jones couple us
8
Everything was good had no issues
Pros:

Very convenient also good service and selection

Cons:

There was really nothing I didn't like

2026-03-31 via Nuitee
M
Mallory couple us
3
Same as above.
Pros:

Only good part was parking

Cons:

When we first checked in they sent us to a used dirty room all the way on the top floor at the opposite end of the hallway. It wouldn’t be such a big deal but i’m way to pregnant to be going up and down. We were given a new room but it wasn’t much better. Our toilet was coated in black residue and our pillows and blankets had what i thought was rust stains all over. All in all it was not a very good experience and i’m not sure if i’d stay in another Hawthorn hotel again. Definitely wish we had atleast a halfway decent experience, but i guess it’s what i get for only traveling to airbnbs and not hotels

2026-03-30 via Nuitee
R
Raymundo solo_traveller us
8
2026-03-28 via Nuitee
L
Leah family_with_children us
7
Pros:

Location

Cons:

Sheets had little balls of material pilling. Very uncomfortable. Felt like sand in bed.

2026-03-27 via Nuitee
J
James solo_traveller us
5
$78 stay-cheap stay-if you do like $200 damage deposit-book somewhere else.
Pros:

Staff-helpful after the AC didn’t work in the Room 221. I was moved to Room 309. I did get my $200 deposit-refunded.

Cons:

The property-needs remodel / maintenance. It’s worn down. I tried to get a room early-staff told me me no rooms available-night before saw 10 cars in the parking lot. I waited 10 minutes in lobby after ringing bell-to check in. Also , $200 deposit for damages- I don’t think , guests want to stay because of the deposit. Only a few cars in parking lot-when I stayed. The toliet seat-room 309 broken / room 221 AC broken -no cold air-knobs broken.

2026-03-25 via Nuitee
A
Anita family_with_children us
7
Pros:

THE HOTEL EAS NICE, BUT I DIDN'T STAY LONG BECAUSE I BECAME ILL AND HAD TO GO TO THE HOSPITAL THAT FRIDAY THE 19TH OF MARCH. JUST GOT OUT ON TODAY MARCH 23RD, 2026. THE HOTEL WAS COMFORTABLE THOUGH.

Cons:

THE FACT THAT I BECAME ILL AND COULDN'T STAY MY WHOLE TIME.

2026-03-24 via Nuitee
D
Denny couple us
10
2026-03-21 via Nuitee
D
Denny couple us
10
2026-03-21 via Nuitee
D
Denny couple us
10
2026-03-21 via Nuitee
C
Carlos family_with_children us
1
Dirty Hotel
Pros:

The location of the hotel

Cons:

The room was pretty dirty, stains on the floor and sofa. Mildew and dirt on the window seals.

2026-03-19 via Nuitee