Sonesta Chicago O'Hare Airport Rosemont

Hotels
Sonesta Hotels
8.6 (2129 reviews)
10233 West Higgins Road , Rosemont , us

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Business center
See all facilities

Review Highlights

Pros:
Clean rooms
Helpful staff
Cons:
Heating issues
Parking charge without prior notice

Categories

Cleanliness
7.98
Although the room was clean, there were concerns raised about the cleanliness of the hotel shuttle.
Service
9.65
Athena and Ana provided outstanding service, going above and beyond to assist guests.
Location
8.19
The hotel is conveniently located with good access to the airport, but there were issues with shuttle service to terminal 5.
Room Quality
8.14
Rooms were generally comfortable, but heating issues were mentioned, leading to discomfort during the stay.
Amenities
8.77
Airport shuttle service is available; however, details about terminal 5 were lacking.
Value for Money
8.63
Good value overall, despite additional unexpected parking fees.
Food and Beverage
8.68
Standard quality for this hotel tier.
Overall Experience
8.75
Despite minor inconveniences, overall experience was positive due to excellent service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 23:58

Property Description

Convenient Airport Access
Less than 1 km away from O'Hare International Airport, our hotel provides seamless airport transfers.

Luxurious Amenities
Enjoy high-speed internet, a 24-hour fitness center, and dining at Harry Caray's Italian Steakhouse during your stay.

Nearby Attractions
Explore Allstate Arena, Rivers Casino, and Fashion Outlets of Chicago, all just minutes away. Chicago city center is also within reach for a day trip.

Book now for an unforgettable stay at Sonesta Chicago O'Hare Airport Rosemont!

Important information:

When traveling with dogs, please note that an extra charge of USD 250 per stay applies. USD 150 of the fee is nonrefundable. A maximum of 2 dogs per room is allowed.

Take advantage of our shuttle service to and from the O’Hare International Airport every 30 minutes between 03:30 and 23:30. As of February 1st, 2024, all passengers' pick-ups will occur at Terminal 2, Middle Lane and Door 2E for both domestic and international arrivals.

Additionally, the Airport Transit System (ATS) is available 24 hours a day, taking you to the Car Rental Hub, a 5-minute walk from the hotel.

The resort fee includes:
- 24/7 access to a state-of-the-art fitness center
- Basic WiFi for unlimited devices
- Bottled water upon arrival
- In-room coffee/tea offering
- USD 5 daily food & beverage credit at The Marketplace
- Airport shuttle serviceGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ORD

Location

Guest Reviews

8.6
Based on 2129 reviews
Cleanliness: 7.98
Service: 9.65
Location: 8.19
Room Quality: 8.14
Amenities: 8.77
Value for Money: 8.63
Food and Beverage: 8.68
Overall Experience: 8.75
M
Maria couple es
10
Muy cómodo para el aeropuerto
Pros:

La habitación era muy amplia, el personal muy atento, agradable y amables. Nos ofrecieron 5$ de descuento en la tienda que tienen de snacks y bebidas. El traslado al aeropuerto era con un bus cada 30 minutos. Se tarda unos 15’ al aeropuerto en bus. La habitación y las instalaciones del hotel estaban muy limpias. Tenías cafetera en la habitación con el cafe incluido o una cafetera en el hall gratuita.

Cons:

La cafetera de la habitación no funcionaba, no pudimos tomar cafe por la mañana (el restaurante estaba cerrado porque nos íbamos a las 5:30 am)

2026-08-22 via Nuitee
C
caroline extended_group nc
7
2026-08-22 via Nuitee
S
Shatrunjay solo_traveller us
9
2026-08-22 via Nuitee
S
Sowparnikah solo_traveller in
10
2026-08-21 via Nuitee
S
Shmuel couple il
8
could be better
Pros:

The reception team were very efficient.
They offer a map on line showing the suttle route and times. It didn't work for us so we took a taxi which was very expensive.
THe shuttel driver dropped us at terminal 5 which is not on the shuttle route and that was very helpful

Cons:

Breakfast was very disappointing. One can choose only a single item from the menu, coffee variety is not possible (one type), overall impression was that the hotel wants to say it offers breakfast, but not as expected from a hotel like this and in such a central location. WQe saw people enter the restuarant for breakfast with coffee cans from a nearby place. Wish I had known about this before

2026-08-19 via Nuitee
N
Noémi couple hu
10
2026-08-19 via Nuitee
H
Haydn family_with_children us
7
2026-08-18 via Nuitee
R
Rogelio couple us
10
2026-08-17 via Nuitee
R
Russell couple us
8
Good location for a quick jump in and out of Chicago
Pros:

It’s very close to the airport. It is also central to many different local suburbs and haunt that my family and I like to visit.

Cons:

We requested extra pills and they said they were out of pillows. This was also the third time we’ve been there and each time we’ve come we’ve gotten three different rooms. This time we did not get the room that we selected.

2026-08-16 via Nuitee
K
Kyle couple us
1
Our stay was like being on an episode of hotel hell
Cons:

Staff was extremely unfriendly. Location is horrible. Manager doesn't help with anything and ignores calls and emails. Property is ugly and dated and dirty.

2026-08-16 via Nuitee
B
Bjoern family_with_children de
9
Pros:

Location Location Location

Cons:

Price

2026-08-15 via Nuitee
K
Kelly extended_group au
8
Good value option in the Rosemount area if you want a place for a few days.
Pros:

Property was as advertised, great for a short stay. Close to the O'Hare hire car facility providing easy access to the hotel via the airport transit system. Many food options within a short walk of the hotel. Hotel staff helpful.

Cons:

Bathroom design not great for containing water.

2026-08-14 via Nuitee
F
Fernando solo_traveller ec
10
2026-08-14 via Nuitee
A
Achaco couple jp
8
普通の空港ホテルです。
Pros:

部屋はやや古い印象でしたが、綺麗に清掃されていました。翌日のフライトを待つための1泊には広すぎたかなと思いましたが、荷物の整理には助かりました。朝食をいただいたレストランは、野球など地元の歴史的な展示があり、興味深いものでした。宿泊当日は、カブスもホワイトソックスも試合がない日で残念でした。

Cons:

ホテルのシャトルバスの空港乗り場案内(予約後にBooking.comを通じて届く案内)には、2Eの出口がArrival LevelとLower Levelの2か所にあり、ホテルシャトルバスはLower Levelの2Eで待つように、明示して欲しい。届いていた案内にはLower Levelの明示がなく、Arrival Levelの2E出口付近で40分ほど待つことになりました。たまたま、近くで同じホテルのシャトルバスを待っていた人から、Lower Levelにも2Eがあるようだと声を掛けられ、一緒に移動してシャトルバスに巡り合うことができました。できれば、案内に、2Eの出口が2か所あることを図を使って示してもらえると分かりやすい。

2026-08-14 via Nuitee
M
Melanie couple us
10
Pros:

Loved the separate bedroom. Super comfy bed.

2026-08-13 via Nuitee
M
Martin extended_group ch
9
2026-08-13 via Nuitee
J
Jane solo_traveller au
8
Pros:

Friendly staff

Cons:

Some of the boards around the fridge need replacing
It’s just cosmetic but made the room look a bit shabby

2026-08-13 via Nuitee
M
MD Sanders couple us
9
Pros:

Comfortable bed and the shower hot water was amazing

2026-08-12 via Nuitee
S
Samrawit solo_traveller us
1
2026-08-12 via Nuitee
D
David solo_traveller us
8
2026-08-12 via Nuitee