Sonesta Chicago O'Hare Airport Rosemont

Hotels
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Sonesta Hotels
8.6 (1857 reviews)
10233 West Higgins Road , Rosemont , us

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Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Fax/photocopying
See all facilities

Review Highlights

Pros:
Clean rooms
Helpful staff
Cons:
Heating issues
Parking charge without prior notice

Categories

Cleanliness
7.98
Although the room was clean, there were concerns raised about the cleanliness of the hotel shuttle.
Service
9.65
Athena and Ana provided outstanding service, going above and beyond to assist guests.
Location
8.19
The hotel is conveniently located with good access to the airport, but there were issues with shuttle service to terminal 5.
Room Quality
8.14
Rooms were generally comfortable, but heating issues were mentioned, leading to discomfort during the stay.
Amenities
8.77
Airport shuttle service is available; however, details about terminal 5 were lacking.
Value for Money
8.63
Good value overall, despite additional unexpected parking fees.
Food and Beverage
8.68
Standard quality for this hotel tier.
Overall Experience
8.75
Despite minor inconveniences, overall experience was positive due to excellent service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 23:58

Property Description

Convenient Airport Access
Less than 1 km away from O'Hare International Airport, our hotel provides seamless airport transfers.

Luxurious Amenities
Enjoy high-speed internet, a 24-hour fitness center, and dining at Harry Caray's Italian Steakhouse during your stay.

Nearby Attractions
Explore Allstate Arena, Rivers Casino, and Fashion Outlets of Chicago, all just minutes away. Chicago city center is also within reach for a day trip.

Book now for an unforgettable stay at Sonesta Chicago O'Hare Airport Rosemont!

Important information:

When traveling with dogs, please note that an extra charge of USD 250 per stay applies. USD 150 of the fee is nonrefundable. A maximum of 2 dogs per room is allowed.

Take advantage of our shuttle service to and from the O’Hare International Airport every 30 minutes between 03:30 and 23:30. As of February 1st, 2024, all passengers' pick-ups will occur at Terminal 2, Middle Lane and Door 2E for both domestic and international arrivals.

Additionally, the Airport Transit System (ATS) is available 24 hours a day, taking you to the Car Rental Hub, a 5-minute walk from the hotel.

The resort fee includes:
- 24/7 access to a state-of-the-art fitness center
- Basic WiFi for unlimited devices
- Bottled water upon arrival
- In-room coffee/tea offering
- USD 5 daily food & beverage credit at The Marketplace
- Airport shuttle serviceGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ORD

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is needed) and costs USD 26 per day.

Location

Guest Reviews

8.6
Based on 1857 reviews
Cleanliness: 7.98
Service: 9.65
Location: 8.19
Room Quality: 8.14
Amenities: 8.77
Value for Money: 8.63
Food and Beverage: 8.68
Overall Experience: 8.75
J
Joyce • couple • hk
10
2026-03-14 • via Nuitee
M
Magdalena • couple • se
8
2026-03-14 • via Nuitee
K
Kumlachew • family_with_children • us
4
Not happy
Pros:

The lactation is very convenient and the staffs are great

Cons:

Very old and the lobby is very small and uncomfortable. The room needs major renovation . Value wise, it’s very poor!!!

2026-03-13 • via Nuitee
A
afboyet • family_with_children • tr
10
2026-03-13 • via Nuitee
H
Hartmut • family_with_children • de
8
Pros:

shuttle service from and to the airport is working well -- breakfast with voucher was a great convenience of excellent quality

Cons:

regrettably the instruction for finding the shuttle service location was insufficiently precise.

2026-03-11 • via Nuitee
D
Dave • solo_traveller • us
8
2026-03-10 • via Nuitee
C
Chelle • couple • us
10
2026-03-08 • via Nuitee
T
Tana • couple • us
10
2026-03-08 • via Nuitee
V
victoria • solo_traveller • us
6
2026-03-08 • via Nuitee
B
Brent • family_with_children • us
10
2026-03-06 • via Nuitee
A
A9663VHnickn • Business
2
Not a good hotel for a long term stay
Pros:

I had to stay at this hotel for all of February for work and frankly, this hotel is not properly equipped for extended stays like this. The staff is friendly enough but it seems like they can’t get out of their own way at times. I had requested room service on three separate occasions and on two of those occasions, the service didn’t happen because they improperly input the request. There is a mini fridge in the room, but no freezer. And as someone who is on the road for days at a time and needs to keep his food cold while on the road, not having a way to freeze my ice packs for a whole month was a bit upsetting. The WiFi boots you off at the end of the day, which is annoying having to reconnect to it every day. The WiFi was also unable to connect to my fire stick, so you’re left with basic cable. The hotel is also only equipped with a single washer and dryer that each cost $3 in quarters. Unsurprisingly, unless you wash a single shirt at a time, the dryer takes at least two cycles to fully dry your clothes. So you’re spending a minimum of $12 just to wash a normal amount of clothes. So again, I’m sure this place is good enough for a night or two, but for an extended stay like mine, this hotel just simply doesn’t cut it. And I get these are all first world problems, but we live in the first world and this was my “home” for a month and this hotel did everything it could to make my stay and difficult as possible.

2026-03-01 • via Tripadvisor
M
miahr2026 • Business
10
Great 3rd shift workers!
Pros:

JC and Brittaniq made my stay at Sonesta Chicago O’Hare Airport amazing! They were welcoming, professional, and went above and beyond to make sure everything was smooth and stress-free. Their positive attitudes and great customer service really stood out. I truly appreciate them and would definitely stay here again!

2026-03-01 • via Tripadvisor
J
Joyce • couple • hk
10
2026-03-01 • via Nuitee
S
Stephanie • couple • ca
8
2026-02-28 • via Nuitee
J
JAKUB • family_with_children • us
9
2026-02-28 • via Nuitee
K
kathypF9298FK • Couples • Swartz Creek, Michigan
10
Just what we needed
Pros:

Our flight with American Airlines was delayed. We didn't check in till around midnight and had to shuttle back to airport at 4. The front desk was very kind and help which was exactly what we needed after a full day of airport confusion. Room was very clean bed was comfortable.

2026-02-24 • via Tripadvisor
S
Stephen • family_with_children • us
9
2026-02-24 • via Nuitee
S
Susan • solo_traveller • us
8
2026-02-24 • via Nuitee
T
Thor • family_with_children • us
7
2026-02-24 • via Nuitee
Y
YING-TING • solo_traveller • tw
10
2026-02-24 • via Nuitee