Holiday Inn Express Chicago Northwest-Vernon Hills by IHG

Hotels
•
Holiday Inn Express
8.3 (291 reviews)
975 North Lakeview Parkway , Vernon Hills , US
+1 847-367-8031

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Convenient location (near mall, park, navy base, Six Flags)
Friendly, helpful and accommodating staff
Good breakfast offerings and very good coffee
Comfortable beds
Spacious rooms with fridge/microwave/large TV
Pet friendly
Easy access / proximity to local attractions
Positive overall stays reported by many guests
Cons:
Older facility appearance (peeling paint, dated rooms)
Cleanliness issues: carpet spots and frequent ants
Room problems including bathroom leaks and blinds issues
Elevator problems (slow or broken during stays)
Weak or inconsistent Wi‑Fi
Inconsistent breakfast (some guests unhappy, lack of fruit/veg)
No exterior surveillance cameras reported by a guest after a parking incident
Sometimes rooms booked were on different floors (booking requests not always honored)

Categories

Cleanliness
7
Multiple reviews mention carpet spots, ants, peeling paint and other visible cleanliness issues; cleanliness is below average.
Service
9.2
Staff is repeatedly praised as friendly, accommodating and helpful in many reviews, with just isolated comments about unfriendly personnel.
Location
9.3
Location is frequently cited as a major positive (near mall, park, navy base, Six Flags, convenient access) — a strong asset for the property.
Room Quality
7
Several comments note an older facility, peeling paint, difficult blinds, leaking bathroom and carpet wear — room quality is somewhat below expectations.
Amenities
7.3
Issues noted with elevators (slow or broken), spotty Wi‑Fi, lack of outdoor seating and absence of exterior cameras per guest reports — amenities are mixed to below par.
Value for Money
9
Not frequently discussed directly; positive location and strong service create a perception of good value despite some room/cleanliness shortcomings.
Food and Beverage
8.9
Breakfast and coffee are often praised (good breakfast, excellent coffee), though a few guests found breakfast poor or lacking fruit/vegetables — overall good but inconsistent.
Overall Experience
8.7
Many guests report being pleased and describe an overall great stay thanks to location and staff, but cleanliness and facility issues lowered experience for some.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:11

Property Description

Modern Rooms and Amenities
The Holiday Inn Express Chicago Northwest-Vernon Hills offers modern rooms with flat-screen cable TV, a coffee maker, microwave, and refrigerator. Comfort and convenience at its best.

Relaxation and Recreation
Guests can unwind at the spacious indoor pool or stay active at the on-site fitness center. Perfect for a rejuvenating stay.

Complimentary Services
Enjoy a hot breakfast buffet each morning and indulge in free drinks and snacks every Monday through Thursday evening. Experience exceptional hospitality without any extra charges.

Book your stay at the Holiday Inn Express Chicago Northwest-Vernon Hills for a perfect blend of comfort and convenience.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ORD

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.3
Based on 291 reviews
Cleanliness: 7
Service: 9.2
Location: 9.3
Room Quality: 7
Amenities: 7.3
Value for Money: 9
Food and Beverage: 8.9
Overall Experience: 8.7
M
Manuel • couple • us
8
Pros:

The location

2026-10-19 • via Nuitee
L
Loralee H • family_with_children • us
8
Pros:

Convenient location. Friendly staff

Cons:

It was an older facility and it showed. In our bathroom, paint was peeling. Our blinds were a bit difficult to close.

2026-10-13 • via Nuitee
C
Conrado • solo_traveller • mx
10
Pros:

Normal, pero hace falta frutas o verduras

Cons:

La falta de fruta y verduras

2026-10-07 • via Nuitee
J
John • family_with_children • us
9
Convenient, good breakfast food and accomodating staff
Pros:

Good breakfast and good service

Cons:

Elevator is slow but no big deal

2026-10-07 • via Nuitee
A
Askew • solo_traveller • us
9
Overall great
Pros:

Big room,comfortable bed, large televisions refrigerator, microwave, coffee pot.

Cons:

The only complaint is the carpet in the living room needed cleaned. Quite a few spots.

2026-09-16 • via Nuitee
G
GILBERT • family_with_children • us
8
Estuvimos una sola noche y el hotel cumplio las expectativas
Pros:

Buen desayuno, lo recomiendo!

Cons:

NA

2026-09-15 • via Nuitee
R
Robert • solo_traveller • us
10
2026-09-12 • via Nuitee
L
Laura • couple • ie
9
2026-09-08 • via Nuitee
H
Hugo • solo_traveller • ca
8
2026-08-25 • via Nuitee
H
Hugo • solo_traveller • ca
8
2026-08-25 • via Nuitee
E
Edgardo • extended_group • us
10
We were pleased to stay
Pros:

The location is good right next to a mall, and the
Person who welcomes us at check in - He is an excellent and helpful person.

Cons:

Everything was good…. one thing I will do is to remove the tree branches covering the logo of the hotel, if is not because we used GPS we won’t be able to see this place.
Other than that everything is good.

2026-08-25 • via Nuitee
M
Mariana • couple • it
4
2026-08-24 • via Nuitee
K
Kesha • solo_traveller • us
10
2026-08-16 • via Nuitee
J
Juriaan • family_with_children • nl
7
Comfortabel hotel dicht bij Six Flags
Pros:

Lekker bed en goed ontbijt

Cons:

De wifi was niet heel goed

2026-08-15 • via Nuitee
A
Alma • couple • us
10
2026-08-13 • via Nuitee
B
BRANDY • solo_traveller • us
7
Pros:

Location is fantastic! Breakfast was decent.
Beds were super comfy and staff was very nice.
Only complaint was that the 2 rooms I booked were on completely different floors! Apparently Booking.com failed to relay the message that I requested adjoining or at least Close rooms! Not the hotels fault.

2026-08-10 • via Nuitee
A
Andrew • family_with_children • us
10
2026-08-09 • via Nuitee
A
Alexander • couple • us
7
2026-08-09 • via Nuitee
I
Iesha • family_with_children • us
10
2026-08-09 • via Nuitee
V
Venkata surya Kalyan verma • family_with_children • in
5
Pros:

Nothing much to like

Cons:

The elevator was broken during the entire duration of stay
The room was leaking water from the bathroom

2026-08-02 • via Nuitee