Best Western Plus Kalamazoo Suites

Hotels
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Best Western Plus
7.9 (730 reviews)
2575 South 11th Street , Kalamazoo , us

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Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Lift / Elevator
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Spacious rooms
Cons:
Cleanliness issues
Maintenance concerns
Inconsistent breakfast quality

Categories

Cleanliness
6.98
Several reviews mention cleanliness issues; described as feeling dirty and having poorly maintained breakfast areas.
Service
8.95
Many reviews highlight friendly staff and helpful service, such as accommodating late checkout requests.
Location
8.99
Consistently praised across reviews for being convenient and easily accessible.
Room Quality
7.94
Rooms described as spacious and comfortable but several complaints about maintenance issues.
Amenities
7.47
Amenities were functional but some reviews indicated better maintenance could enhance enjoyment.
Value for Money
7.93
Good value highlighted in many reviews, though complaints about amenities and upkeep impacted perception.
Food and Beverage
6.98
Breakfast received mixed reviews; some praised while others noted poor maintenance and limited options.
Overall Experience
7.95
Some guests expressed dissatisfaction but value, location, and staff friendliness elevate overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 18:18

Property Description

Convenient Location
Located just 7 minutes from Western Michigan University and Miller Auditorium, the Best Western Plus Kalamazoo Suites offers easy access to key attractions in the area.

Comfortable Suites
Enjoy spacious suites equipped with modern amenities such as a flat-screen cable TV, free Wi-Fi, microwave, refrigerator, and coffee maker. The warm decor and seating area provide a cozy stay for guests.

Fantastic Facilities
Guests have complimentary access to the fitness center, hot tub, and indoor pool. Additionally, the hotel offers a business center and free on-site parking for convenience.

Book your stay now at the Best Western Plus Kalamazoo Suites and experience a perfect blend of comfort and convenience.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: AZO

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    Wired internet is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

7.9
Based on 730 reviews
Cleanliness: 6.98
Service: 8.95
Location: 8.99
Room Quality: 7.94
Amenities: 7.47
Value for Money: 7.93
Food and Beverage: 6.98
Overall Experience: 7.95
B
BRITTNY • family_with_children • us
6
Not great, but not the slums.
Pros:

Location of hotel was nice.

Cons:

Our room was not vacuumed and had pop corn on the floor. Not stocked for the amount of people we reserved for. You could hear everything in this hotel.

2026-03-28 • via Nuitee
A
Andrew • family_with_children • us
10
2026-03-25 • via Nuitee
C
Christine • family_with_children • us
8
Cons:

Corners in closet not vacuumed. Register filters full of dust.

2026-03-25 • via Nuitee
J
jeff • couple • us
4
Won't be back
Pros:

Room was good,liked the pool and food.

Cons:

If you show up early to the dinning room to grab coffee snif around for any food because you leave for work to early to benefit from the food you pay for,some unprofessional karen type kitchen staff will get in your face and run you out and threaten to call the cops on you and end result is your banned from hotel,to many other places to stay to be treated that way,very unprofessional

2026-03-24 • via Nuitee
R
Robert • couple • us
9
Nice hotel, modern, Lange, and despite a couple things, a very nice visit
Pros:

Clean, well kept up.

Cons:

Cleaning service expectably took all our towels and never replaced them. How to get dressed early in the morning to go down to get some.

2026-03-24 • via Nuitee
L
Loela • couple • us
5
2026-03-23 • via Nuitee
P
Paige • family_with_children • us
9
2026-03-21 • via Nuitee
T
Todd • solo_traveller • us
7
2026-03-21 • via Nuitee
M
Mary • couple • us
8
2026-03-15 • via Nuitee
J
Julie • couple • us
9
2026-03-14 • via Nuitee
R
Richmond • family_with_children • us
8
2026-03-14 • via Nuitee
J
joshua • couple • us
8
Rooms are nicely sized and clean. Staff is very friendly.
Pros:

The staff was very friendly.

2026-03-09 • via Nuitee
J
Jessica • family_with_children • us
6
Pros:

The room had plenty of space for what we needed it for. Breakfast was decent and had a verity of things for everyone, some not some cold.

Cons:

The ac never kicked in, it was overly hot in the room we ended up opening the windows a little bit, never truly hot water in the shower and it sounded like a jet engine taking off. About HALF and that's being generous of the plugs around the room worked which make it difficult for everyone to be able to hook up cpaps and charge phones during the night time . The shower head looked as though someone had tried to pull it from the wall . Not enough places to sit while eating breakfast in the morning on a busy stay.

2026-03-04 • via Nuitee
R
Rachele • couple • us
8
Great location, 5 out 5 breakfast, great pool and whirlpool very warm, workout room needs attention.
Pros:

Location and amenities

Cons:

Workout room - no water, tv doesn’t work, elliptical didn’t work, need cleaning products for room( I like ti wipe my equipment down before and after use so I do not get sick from prior people leaving their sweat)

2026-03-01 • via Nuitee
V
Valerie • solo_traveller • ca
9
Stuck in Kalamazoo.
Pros:

It was very nice. Clean and comfortable

Cons:

It was far away from downtown

2026-02-28 • via Nuitee
A
Amy • family_with_children • us
7
2026-02-27 • via Nuitee
K
Karen • family_with_children • us
8
2026-02-26 • via Nuitee
L
Lu Ann • solo_traveller • us
2
Not good left after one night.
Cons:

Jacuzzi was full of foam. Headboard full of hand prints. Tub spiget falling out. Desk Chair ripped up and upholstery on chair either too worn or filthy. Luke warm shower.

2026-02-12 • via Nuitee
E
Emmanuel • couple • us
9
Pros:

Great

Cons:

Nice

2026-02-12 • via Nuitee
M
Mazzuca • couple • ca
3
2026-02-10 • via Nuitee