Candlewood Suites DFW Airport North - Irving by IHG

Hotels
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Candlewood Suites
8.2 (1945 reviews)
5000 Plaza Drive , Irving , us

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Free
Children allowed

Facilities

Free beach shuttle
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
BBQ facilities
Lift / Elevator
Fax/photocopying
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Great location
Cons:
Lack of food options
Cleanliness issues
Room assignment problems

Categories

Cleanliness
7.78
Room cleanliness was mentioned as a concern in multiple reviews.
Service
9.25
Friendly and efficient service noted, particularly from the front desk.
Location
9.29
Convenient proximity to the airport and positive comments about location.
Room Quality
8.24
General comfort of the room was appreciated, although there were some cleanliness issues.
Amenities
7.77
Limited amenities mentioned with some complaints about food options.
Value for Money
8.23
Overall good value as mentioned, but discrepancies in room types affected perception.
Food and Beverage
6.78
No breakfast available and limited food options reported.
Overall Experience
8.25
Mixed experiences overall, with highlights on location and staff service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-28 04:05

Property Description

Convenient Shuttle Service to Airport

The Candlewood Suites DFW Airport North - Irving, an IHG Hotel offers complimentary shuttle service to and from the nearby Dallas/Fort Worth International Airport. This convenient feature ensures a stress-free start and end to your trip.

Relaxing Outdoor Pool and Fitness Center

Guests can unwind and stay active with the hotel's outdoor pool, whirlpool, and 24-hour fitness center equipped with a variety of cardio machines. Whether you prefer a refreshing swim or a workout session, there are options for everyone.

Business and Leisure Amenities

With free WiFi, cable TV, a microwave, refrigerator, and work desk in each room, guests can stay connected and comfortable throughout their stay. Additionally, the business center provides essential services like a public computer, fax, and copy services.

Book your stay at Candlewood Suites DFW Airport North - Irving, an IHG Hotel for a convenient and comfortable experience.

Important information:

Please note shuttle service is available Mondays through Sunday 4:00 AM to 12:00 MN. Contact the property directly for shuttle information.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DFW

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.2
Based on 1945 reviews
Cleanliness: 7.78
Service: 9.25
Location: 9.29
Room Quality: 8.24
Amenities: 7.77
Value for Money: 8.23
Food and Beverage: 6.78
Overall Experience: 8.25
C
Cindy • extended_group • us
3
Pros:

Location

Cons:

They double charged us for the rooms. I booked two rooms through booking.com five minutes before we went to Candlewood suites, and then when we checked in, they said that they needed our card for incidentals and to charge us for the room because we didn’t get charged yet. Even thoughbooking.com says it was charged. So they went ahead, the lady behind the desk, and charged us for the rooms again. The next day we now have two charges on our credit card. We called Candlewood suites and talked to the manager, they were rude and told us that they did not do anything wrong and they’re not going to credit the funds. We had to get our credit card involved, and the credit card fraud investigator contacted Candlewood suites, and then Candlewood suites credited us the money back. It’s a scam and we’re really not happy with Candlewood suites. We will share this insight with anybody that ask so they don’t get scammed as well at this hotel.

2026-04-03 • via Nuitee
P
parodi • couple • it
4
2026-04-02 • via Nuitee
K
Krystal • solo_traveller • us
1
2026-03-31 • via Nuitee
M
Mary • family_with_children • us
8
2026-03-31 • via Nuitee
V
veronica • couple • us
9
2026-03-30 • via Nuitee
J
Jeremy • solo_traveller • us
10
2026-03-29 • via Nuitee
G
Gina • solo_traveller • us
4
2026-03-26 • via Nuitee
L
Ligia • couple • us
8
2026-03-25 • via Nuitee
V
Victor T • solo_traveller • us
1
2026-03-25 • via Nuitee
T
Thomas • family_with_children • us
1
Pros:

-

Cons:

Dirty

2026-03-25 • via Nuitee
E
Erica • solo_traveller • ch
8
It was functional for a long layover
Pros:

It was close to the airport

Cons:

The reception was not friendly

2026-03-24 • via Nuitee
F
Flo • solo_traveller • us
6
Basic hotel stay with easy airport access
Pros:

Clean and nearby location to the airport

Cons:

Very basic , nothing in the area

2026-03-24 • via Nuitee
H
Hillary • couple • us
5
2026-03-22 • via Nuitee
B
Bob • solo_traveller • us
2
After a very trying day, this was an awful experience. I just wanted to go to sleep. I'm 84 years ol
Pros:

Beautiful facility, Very helpful Shuttle Driver.

Cons:

Check in was the worst that I have seen in 65 years of traveling. The Indian General Manager took about 20 minutes for each person checking bin. She was on the phone to someone off site and kept videoing her house computer and talking to the off site person. I'm not normally critical of Indians as I have visited India about 20 times over the years. She seemed to give the impression that each guest was a severe risk of fraud and she had to double document everything. I will never darken this hotels cdoorwayb again.

2026-03-21 • via Nuitee
G
Greenfield • couple • us
1
Cons:

The workers and it smelled bad we ended up leaving and staying at a new hotel for our stay

2026-03-20 • via Nuitee
D
Dean • solo_traveller • us
8
Great spot for an overnight layover.
Pros:

In terms of proximity to the airport, it was outstanding. Easy access for a quick overnight stay.

Cons:

There was not realistic access to restaurants off-property--even delivery was a little problematic.

2026-03-19 • via Nuitee
J
Jose • family_with_children • gt
10
Pros:

.

Cons:

.

2026-03-19 • via Nuitee
S
Suzanne • solo_traveller • us
10
A clean, comfortable, and friendly place to stay near the airport.
Pros:

Convenient location and impeccably clean and well run

Cons:

A bit pricey

2026-03-19 • via Nuitee
M
Miguel Angel • family_with_children • ve
10
Pros:

Todo

2026-03-19 • via Nuitee
J
Julie • couple • us
8
Nice place to stay close to the airport.
Pros:

This property is well located. The staff were very friendly and the hotel is well located.

Cons:

It is a little dated.

2026-03-17 • via Nuitee