Renaissance Portsmouth-Norfolk Waterfront Hotel

Hotels
•
Renaissance Hotels & Resorts
8 (747 reviews)
425 Water Street , Portsmouth , us

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Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Lift / Elevator
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Great staff
Beautiful location
Cons:
Cleanliness issues
Maintenance problems

Categories

Cleanliness
7
Some guests reported issues with cleanliness, including dust and unclean bathrooms.
Service
9
Staff were described as pleasant and helpful, contributing positively to the experience.
Location
9
Guests appreciated the beautiful views and convenience of the location.
Room Quality
7
While some rooms were comfortable, issues like small size and maintenance problems were noted.
Amenities
8
Amenities were generally well-received, though some guests noted missing features like microwaves.
Value for Money
8
Expectations were mixed; some found the value acceptable considering the location and views.
Food and Beverage
8
Food options were mentioned positively, particularly in terms of the restaurant experience.
Overall Experience
8
Overall experience was mostly positive, despite some complaints about cleanliness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 13:28

Property Description

Waterfront Location with Panoramic Views
Located in Portsmouth, our hotel offers stunning views over Elizabeth River. Enjoy the picturesque scenery right from your room.

Luxurious Amenities
Indulge in our indoor pool, complete with a relaxing hot tub. Stay active in our modern fitness center or unwind in our spacious guestrooms featuring flat-screen HDTVs and cozy seating areas.

Delightful Dining Options
Savor delicious seafood dishes at Foggy Point Bar and Grill, our on-site restaurant open for breakfast, lunch, and dinner. Treat your taste buds to a culinary experience.

Experience the perfect blend of comfort and convenience at Renaissance Portsmouth-Norfolk Waterfront Hotel. Book your stay now for a memorable waterfront getaway.

Important information:

Please note, the parking garage is owned by the City of Portsmouth.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ORF

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs USD 15 per day.

Location

Guest Reviews

8
Based on 747 reviews
Cleanliness: 7
Service: 9
Location: 9
Room Quality: 7
Amenities: 8
Value for Money: 8
Food and Beverage: 8
Overall Experience: 8
K
Kemeka • family_with_children • us
9
Pros:

The setup of the hotel. The lobby had pool table and the fire pit. The view from the room was nice

Cons:

The road works and detour

2026-02-13 • via Nuitee
F
Frederick • solo_traveller • us
10
Very pleasant and will definitely return on my next trip,
Pros:

I didn't eat breakfast.

Cons:

The room was very nice and I enjoyed it. However, I prefer to be on a lower lever 10 th floor or lower , no higher than the 15th floor.

2026-02-12 • via Nuitee
J
Judy • family_with_children • us
10
Pros:

Had a bar and restaurant on sight and staff was very friendly. Very comfortable rooms.

Cons:

Very cold and windy but thats the only bad part and they did great. Prices were high and charged for parking.

2026-02-09 • via Nuitee
N
Naisha • couple • us
8
My stay was very good and was pleased with everything. I will be returning
Pros:

Everything

2026-02-08 • via Nuitee
B
Bobbie • family_with_children • us
10
Pros:

Enjoyed stay

Cons:

The cost of breakfast

2026-01-30 • via Nuitee
F
Fred • couple • us
10
2026-01-29 • via Nuitee
F
Fred • couple • us
10
2026-01-29 • via Nuitee
P
Pat • couple • us
7
Disappointing compared to previous stay
Pros:

Location

Cons:

Stayed for 3 nights. No housekeeping at all no fresh towels trash not emptied we knew bed would not be changed.
Very dim lighting

2026-01-23 • via Nuitee
M
Mikayla • solo_traveller • us
9
2026-01-20 • via Nuitee
J
Jakirya • couple • us
10
Pros:

Everything

Cons:

Nothing

2026-01-20 • via Nuitee
T
Tawain • family_with_children • us
10
Can ferry across to cruise terminal.
Pros:

Views from higher floors

Cons:

Paying for hotel breakfast and parking.

2026-01-19 • via Nuitee
K
Kelly • couple • us
7
Pros:

Beautiful entry. Pool table, bar and the view was beautiful

Cons:

Shower tiles were on the wall were very dirty and looked like they hadn't been cleaned in quite a while

2026-01-19 • via Nuitee
D
Derrick • family_with_children • us
1
Staff at the front desk can be more friendly didn’t know about my reservations seems like they need
Pros:

Very clean and nice hotel .

Cons:

Staff wasn’t friendly and wasn’t aware of my reservations.

2026-01-19 • via Nuitee
C
Candice • couple • us
10
Great weekend. Will stay again.
Pros:

The breakfast was really good. Just enough selection to make most people happy. Service was great.

2026-01-19 • via Nuitee
K
Kevin • solo_traveller • us
10
2026-01-19 • via Nuitee
E
Erik • couple • us
1
Sucked
Pros:

Convenient for my event

Cons:

Hotel staff allowed other guests to be obnoxiously loud in an adjacent room throughout the night

2026-01-15 • via Nuitee
S
Stefanie • family_with_children • us
6
2026-01-15 • via Nuitee
M
Marie • couple • us
6
2026-01-14 • via Nuitee
G
Gene • family_with_children • us
10
Pros:

The bed

Cons:

That long walk to your vehicle

2026-01-08 • via Nuitee
B
Belinda • family_with_children • us
10
Pros:

The view

Cons:

Could have had more lightning

2026-01-07 • via Nuitee