Renaissance Portsmouth-Norfolk Waterfront Hotel

Hotels
•
Renaissance Hotels & Resorts
8 (747 reviews)
425 Water Street , Portsmouth , us

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Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Lift / Elevator
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Great staff
Beautiful location
Cons:
Cleanliness issues
Maintenance problems

Categories

Cleanliness
7
Some guests reported issues with cleanliness, including dust and unclean bathrooms.
Service
9
Staff were described as pleasant and helpful, contributing positively to the experience.
Location
9
Guests appreciated the beautiful views and convenience of the location.
Room Quality
7
While some rooms were comfortable, issues like small size and maintenance problems were noted.
Amenities
8
Amenities were generally well-received, though some guests noted missing features like microwaves.
Value for Money
8
Expectations were mixed; some found the value acceptable considering the location and views.
Food and Beverage
8
Food options were mentioned positively, particularly in terms of the restaurant experience.
Overall Experience
8
Overall experience was mostly positive, despite some complaints about cleanliness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 13:28

Property Description

Waterfront Location with Panoramic Views
Located in Portsmouth, our hotel offers stunning views over Elizabeth River. Enjoy the picturesque scenery right from your room.

Luxurious Amenities
Indulge in our indoor pool, complete with a relaxing hot tub. Stay active in our modern fitness center or unwind in our spacious guestrooms featuring flat-screen HDTVs and cozy seating areas.

Delightful Dining Options
Savor delicious seafood dishes at Foggy Point Bar and Grill, our on-site restaurant open for breakfast, lunch, and dinner. Treat your taste buds to a culinary experience.

Experience the perfect blend of comfort and convenience at Renaissance Portsmouth-Norfolk Waterfront Hotel. Book your stay now for a memorable waterfront getaway.

Important information:

Please note, the parking garage is owned by the City of Portsmouth.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ORF

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs USD 15 per day.

Location

Guest Reviews

8
Based on 747 reviews
Cleanliness: 7
Service: 9
Location: 9
Room Quality: 7
Amenities: 8
Value for Money: 8
Food and Beverage: 8
Overall Experience: 8
B
Brittany • couple • us
10
2026-04-16 • via Nuitee
M
Michelle • solo_traveller • us
10
Pros:

The view and very confortable

Cons:

Floors needed to be swept

2026-04-16 • via Nuitee
M
Margaret • solo_traveller • us
9
2026-04-15 • via Nuitee
M
Markeda • couple • us
5
2026-04-13 • via Nuitee
D
Dawn • extended_group • us
8
Beautiful hotel with Olde Town charm and riverfront views makes up for dated engineering.
Pros:

Gorgeous hotel with stunning river views. Friendly staff and free parking garage.

Cons:

Poor lighting and HVAC in the rooms. Very old hotel which is part of the charm but part of the problem.

2026-04-09 • via Nuitee
S
Shonia • couple • us
10
Pros:

Very nice and clean

Cons:

Everything was perfect

2026-03-31 • via Nuitee
J
Jasmine • couple • us
10
2026-03-30 • via Nuitee
B
B. • couple • us
10
A breathtaking view for two with a nice crew!
Pros:

I loved how elegant and fancy everything felt it was a really new experience for me

Cons:

I really can’t say , everything met my expectations. My first time though being there I didn’t know room 1208 was on the 12th floor lol. I was confused for the most part.

2026-03-29 • via Nuitee
M
Mitchell • couple • us
9
2026-03-29 • via Nuitee
T
Tiffany • couple • us
10
2026-03-26 • via Nuitee
D
Darlene • couple • us
8
2026-03-25 • via Nuitee
T
Timothy • family_with_children • us
8
2026-03-24 • via Nuitee
A
Alexandra • family_with_children • us
9
2026-03-23 • via Nuitee
N
Niesha • family_with_children • us
5
2026-03-23 • via Nuitee
N
Niesha • family_with_children • us
5
Pros:

The location, atmosphere and view

Cons:

One staff member at the front desk was very unprofessional and rude. All other were pleasant and helpful.

2026-03-23 • via Nuitee
M
Marlena • family_with_children • us
8
Beautiful hotel...highly recommend
Pros:

Hotel was beautiful and rooms were nice. Beds were ok. Alot to do and things were close

Cons:

But bathrooms had no fans and no privacy due to barn style doors did not cover the tire bathroom entry and there were big gaps around the door that covered it. No microwaves in the rooms and very small minifridge. Only one entrance to the hotel which meant a long walk fpr my disabled mother and toddlers.to and from the car

2026-03-22 • via Nuitee
F
FREDERICK • family_with_children • us
10
Marriot member Frederick
Pros:

Everything

2026-03-17 • via Nuitee
C
Clements • family_with_children • us
10
2026-03-16 • via Nuitee
K
Khalil • solo_traveller • us
6
it was mid...
Pros:

the view

Cons:

outlets, tv volume, dysfunctional equipment, and lighting.

2026-03-16 • via Nuitee
Z
Zanetta • solo_traveller • us
10
My was awesome!!
Pros:

The view was spectacular. The staff was very courteous.

Cons:

N:A

2026-03-16 • via Nuitee