Renaissance Portsmouth-Norfolk Waterfront Hotel

Hotels
•
Renaissance Hotels & Resorts
8 (792 reviews)
425 Water Street , Portsmouth , us

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Children allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Lift / Elevator
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Great staff
Beautiful location
Cons:
Cleanliness issues
Maintenance problems

Categories

Cleanliness
7
Some guests reported issues with cleanliness, including dust and unclean bathrooms.
Service
9
Staff were described as pleasant and helpful, contributing positively to the experience.
Location
9
Guests appreciated the beautiful views and convenience of the location.
Room Quality
7
While some rooms were comfortable, issues like small size and maintenance problems were noted.
Amenities
8
Amenities were generally well-received, though some guests noted missing features like microwaves.
Value for Money
8
Expectations were mixed; some found the value acceptable considering the location and views.
Food and Beverage
8
Food options were mentioned positively, particularly in terms of the restaurant experience.
Overall Experience
8
Overall experience was mostly positive, despite some complaints about cleanliness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 13:28

Property Description

Waterfront Location with Panoramic Views
Located in Portsmouth, our hotel offers stunning views over Elizabeth River. Enjoy the picturesque scenery right from your room.

Luxurious Amenities
Indulge in our indoor pool, complete with a relaxing hot tub. Stay active in our modern fitness center or unwind in our spacious guestrooms featuring flat-screen HDTVs and cozy seating areas.

Delightful Dining Options
Savor delicious seafood dishes at Foggy Point Bar and Grill, our on-site restaurant open for breakfast, lunch, and dinner. Treat your taste buds to a culinary experience.

Experience the perfect blend of comfort and convenience at Renaissance Portsmouth-Norfolk Waterfront Hotel. Book your stay now for a memorable waterfront getaway.

Important information:

Please note, the parking garage is owned by the City of Portsmouth.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ORF

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs USD 15 per day.

Location

Guest Reviews

8
Based on 792 reviews
Cleanliness: 7
Service: 9
Location: 9
Room Quality: 7
Amenities: 8
Value for Money: 8
Food and Beverage: 8
Overall Experience: 8
D
David • solo_traveller • us
10
Good Times
Pros:

Great location and staff at hotel and bar

2026-05-23 • via Nuitee
J
Jamyya • couple • us
8
2026-05-22 • via Nuitee
A
Andrea • family_with_children • us
10
2026-05-18 • via Nuitee
T
Tiffany • couple • us
10
Great service and beautiful room
Pros:

Clean and comfortable

2026-05-13 • via Nuitee
E
Eureka • couple • us
9
Great choice. It’s a good deal
Pros:

Great clean location

2026-05-08 • via Nuitee
G
Georgii • couple • us
7
2026-05-07 • via Nuitee
J
Joseph • couple • us
9
Cons:

The pillows!!! Bad! Very poor!

2026-05-05 • via Nuitee
S
Steven • extended_group • us
1
Pros:

Just it being on the water

Cons:

I got one room for $200 before I stayed, when I went to get a 2nd room for my kids it was $400. Room came with nothing but a view. Even motel 6 gives you a microwave. These rooms only come with beds, irons, & a refrigerator that isn’t even cool enough

2026-04-29 • via Nuitee
M
M • family_with_children • us
1
Disappointed
Pros:

Location view

Cons:

Customer service staff not friendly at All

2026-04-27 • via Nuitee
S
Sheila • solo_traveller • us
8
2026-04-27 • via Nuitee
M
Melody • couple • us
10
2026-04-25 • via Nuitee
H
Harris • extended_group • us
8
Pros:

Loved the location

Cons:

Not the cleanest for the price we paid

2026-04-23 • via Nuitee
H
Harris • couple • us
8
The stay was nice, staff were pleasant.
Pros:

It was in the most convenient spot for visitors

Cons:

I liked everything about the property

2026-04-22 • via Nuitee
B
Baylei • couple • us
10
2026-04-22 • via Nuitee
B
Brittany • couple • us
10
2026-04-16 • via Nuitee
M
Michelle • solo_traveller • us
10
Pros:

The view and very confortable

Cons:

Floors needed to be swept

2026-04-16 • via Nuitee
M
Margaret • solo_traveller • us
9
2026-04-15 • via Nuitee
M
Markeda • couple • us
5
2026-04-13 • via Nuitee
D
Dawn • extended_group • us
8
Beautiful hotel with Olde Town charm and riverfront views makes up for dated engineering.
Pros:

Gorgeous hotel with stunning river views. Friendly staff and free parking garage.

Cons:

Poor lighting and HVAC in the rooms. Very old hotel which is part of the charm but part of the problem.

2026-04-09 • via Nuitee
S
Shonia • couple • us
10
Pros:

Very nice and clean

Cons:

Everything was perfect

2026-03-31 • via Nuitee