Best Western Plus Peoria

Hotels
•
Best Western Plus
8.1 (850 reviews)
300 Eastlight Court , East Peoria , US
+1 309-694-4959

listing image 1
Show all photos
Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Great pool
Friendly and accommodating staff
Good/hot breakfast
Convenient location near shops and restaurants
Comfortable beds
Clean rooms/AC worked (some reports)
Cons:
Serious cleanliness issues in some rooms (filthy bathrooms, flakes, stains)
Mold/ fungus around pool edges
Stained carpet and furniture; sofa bed missing blanket
Broken bed incident and promised refund not received
Unexpected $100 holding fee at check-in; limited housekeeping during stay
AC unit odor in one room

Categories

Cleanliness
3.5
Multiple guests reported very poor cleanliness: filthy bathrooms, dark flakes in the shower, stains on carpet and furniture, mold/paint specks — needs deep cleaning.
Service
10
Staff consistently described as friendly and accommodating; front desk and kitchen staff praised and management responded to issues (e.g., repaired a broken bed).
Location
10
Several mentions of an excellent, convenient location within walking distance of shops and restaurants.
Room Quality
6
Mixed room quality: comfortable beds noted but problems reported (broken bed that required repair, furniture odor, missing sofa-bed top blanket, room did not match pictures, stained carpet).
Amenities
8.5
Pool is a highlight and popular with guests, but some noticed mold/ fungus around pool edges and minor maintenance/cleanliness issues.
Value for Money
9
Several guests felt it was a good value and affordable, though some complained about an unexpected $100 hold at check-in and unresolved refund promises.
Food and Beverage
9.5
Breakfast received repeated positive mentions — described as good with hot food and helpful kitchen staff.
Overall Experience
8.3
Mixed overall: strong points in service, location, breakfast and amenities but significant cleanliness and some room issues detracted from stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:11

Property Description

Luxurious Amenities

This East Peoria hotel offers a range of luxurious amenities, including an indoor swimming pool and a fitness centre. Each guest room is equipped with a 42-inch flat-screen cable TV, microwave, refrigerator, and coffee machine for ultimate comfort and convenience.

Delicious Dining Options

Guests can start their day right with a daily hot breakfast featuring eggs, sausage, waffles, and more at Best Western Plus East Peoria. Additionally, a mini-market is available on-site for snacks and goods, ensuring that guests have everything they need during their stay.

Convenient Location

Conveniently located just off Interstate 74 and in close proximity to the Par-A-Dice Casino, this hotel is the perfect choice for both leisure and business travelers. With free Wi-Fi access, a 24-hour front desk, and free parking, guests can enjoy a stress-free stay from check-in to check-out.

Book your stay at Best Western Plus East Peoria now for a memorable and comfortable experience.

Important information:

For group inquiries of 10 rooms or more, please contact Best Western Plus East Peoria directly.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PIA

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.1
Based on 850 reviews
Cleanliness: 3.5
Service: 10
Location: 10
Room Quality: 6
Amenities: 8.5
Value for Money: 9
Food and Beverage: 9.5
Overall Experience: 8.3
R
Ryan • family_with_children • us
10
2026-11-06 • via Nuitee
B
Ben • couple • nz
7
2026-10-31 • via Nuitee
R
Ryan • couple • us
10
Great place to stay without spending too much. Loved the pool.
Pros:

Great pool. Friendly staff.

Cons:

Nothing!

2026-10-29 • via Nuitee
S
Spencer • family_with_children • us
2
Filthy and needs maintenance
Pros:

Breakfast was great! Location is great. The queen beds were made up nice. All of the bathroom toiletries were there.

Cons:

The door hinge was loose going into the bathroom from the sofa bed room, making it harder to open and close the door. There were dark gray/black flakes coming out from under the walls in the shower and going into the tub. The tub drain was clogged so we took a shower in a little pool of dark gross flakes. It was pretty gross but we were too tired as a family of 5 to tell the front desk to switch to a different room. There are dark blue paint specks on the walls of the shower at eye level too. The bathroom was the grossest and unkept. Otherwise the sinks were clean and toiletries were there. The sofa bed did not have a top blanket provided. The fitted and flat sheets along with the pillow was provided already in the room but unfortunately the top blanket wasn't there. Thankfully we had brought our own fuzzy blankets for the kids so that was used as their top blanket. The only other thing was the carpet was gross when we came in. There's stains on the floor and there are stains on the furniture in that room. My kids wouldn't sit on the chair due to the soccer ball sized stain on it. The floor had gross stuff on it that were not permanent stains. It was probably the grossest hotel room I have been inside. My mother was a housekeeper at a best western in Georgia for years and ended up owning her own cleaning business. I understand there is limited time to clean a room, but that one needs to be deep cleaned. To the left of the queen bed on the left, there is a red stain on the carpet against the wall. The chair with the stain is next to the tv in the area with the sofa bed.

Hopefully this helps!

2026-10-27 • via Nuitee
L
Leslie • family_with_children • us
6
Pros:

The breakfast was good, the staff were all nice and helpful. The main concern we had during the stay was that when we arrived the AC had been on and the room was cold. When we tried to turn the AC off a bad smell came through the ac/heating unit. The bathroom was not clean, particularly the bathtub and the walls in the bathroom were not clean.
The staff was accomodating and we were able to change rooms.

Cons:

Need better cleanliness

2026-10-25 • via Nuitee
C
Charles • couple • us
7
2026-10-24 • via Nuitee
L
Laurie • family_with_children • us
6
Pros:

The front desk and kitchen staff were great.. The breakfast was good. Hot food. The beds were very comfortable. The location is close to so many restaurants and shopping.

Cons:

It does not look like the pictures. It could use a remodel. The pool looked fabulous but then we noticed some mold around the edges and a fungus like the substance by the handicap chair. The furniture in our suite had an order to it and we did not sit on it.

2026-10-17 • via Nuitee
S
Shavonn • couple • us
8
2026-10-16 • via Nuitee
J
Joy • family_with_children • us
4
Disappointing.
Pros:

The property was what we expected because we love staying at the best western hotels.

Cons:

We had an issue with a broken bed, we let management know and they came a few hours later and fixed the bed. The manager told us we would get money back on our stay but have never received anything for our inconvenience.

2026-10-15 • via Nuitee
K
Krista • family_with_children • us
8
Was comfortable not terrible breakfast was a hit.
Pros:

I liked the closeness to shops honestly many in walking distance from target to restaurants and other shops enough that we didn’t need to drive out too far to pick up any extra things.

Cons:

Didn’t like the $100 holding fee I found out about on checkin. That wasn’t posted anywhere before booking. When we got in the room toilet paper was already half gone and we never got more we ran out and house keeping was never seen.

2026-10-12 • via Nuitee
J
Jerry • solo_traveller • us
10
Pros:

Clean and air conditioning worked

Cons:

Hallway and elevator air temp was warm.

2026-09-10 • via Nuitee
G
GingerSen • solo_traveller • us
8
Comfortable stay, would like softer sheets
Pros:

I liked the beds. I was worried, because they are not firm and I sunk in, but it was a comfortable night's sleep. Breakfast options were good. It was clean.

Cons:

I wished the sheets were soft. They were a bit rough.
I'm not used to such humidity. Wall unit ac was like a swamp cooler. Everything felt damp (the carpet, the sheets). I'm sure that's normal in such humidity.

2026-09-06 • via Nuitee
C
Cyndi • family_with_children • us
8
2026-08-20 • via Nuitee
T
Thomas • family_with_children • us
10
Everything was nice
Pros:

It was good

Cons:

Everything was good

2026-08-13 • via Nuitee
L
Lunzer • solo_traveller • us
10
2026-08-08 • via Nuitee
A
Annastella • solo_traveller • us
9
Pros:

The lady at the front (@check in and out)

Cons:

Nothing really, typical stuff, like cleanliness

2026-08-08 • via Nuitee
L
Lisa • solo_traveller • gb
8
2026-08-06 • via Nuitee
D
David • extended_group • fr
8
2026-08-05 • via Nuitee
L
Luke • couple • us
5
More like Worst Western
Pros:

The staff was friendly and the breakfast was decent.

Cons:

Water leaked into our room during the rain. Many rooms were musty and humid. Everything was damp. Our bathroom fan didn’t work either. One of the beds had stains on the comforter

2026-08-03 • via Nuitee
M
Matthew • solo_traveller • us
8
Pros:

The room, pool

Cons:

Food wasnt good. The eggs were nasty.

2026-08-03 • via Nuitee